“This site contains affiliate links for which OEMDTC may be compensated” |
June 6, 2019 NHTSA CAMPAIGN NUMBER: 19V421000
Windshield Washers May Fail/FMVSS 104
The driver’s reduced visibility can increase the risk of a crash.
NHTSA Campaign Number: 19V421
Manufacturer Jaguar Land Rover North America, LLC
Components VISIBILITY
Potential Number of Units Affected 2,200
Summary
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020 Range Rover Evoque vehicles. The fuse for the front and rear windshield washer system may fail and reduce driver visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 104, “Windshield Wiping and Washing Systems.”
Remedy
Land Rover will notify owners, and dealers will replace the fuse for the front and rear washer systems, free of charge. In addition, the Engine Junction Box lid will be replaced and an owner’s manual insert will be added with the updated fuse rating information. The recall is expected to begin August 2, 2019. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover’s number for this recall is N341.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Land Rover has a Recall
NON-COMPLIANCE RECALL N341 – FRONT/REAR WINDSHIELD WASHER PUMP FUSES
NAS19.07.004 | RECALL | USA | AFTERSALES BULLETIN JULY 8, 2019 |
Jaguar Land Rover North America, LLC has informed the National Highway Traffic Safety Administration (NHTSA) of its intent to perform a voluntary Non-Compliance Recall on certain 2020 model year Land Rover Range Rover Evoque vehicles imported into the United States market. Information relating to this Recall will be posted on the National Highway Traffic Safety Administration website.
United States Federal regulations require that retailers must be notified within a reasonable time after the manufacturer decides that a defect that relates to motor vehicle safety or a noncompliance exists.
United States Federal law requires retailers to complete any outstanding Recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a retailer could result in a civil penalty of up to $21,780.00 per vehicle.
This Aftersales Bulletin serves as notification to all Land Rover retailers in the United States and Federalized Territories that any affected new vehicles may not be sold and delivered for customer use until the Recall repair is completed.
NOTE: this bulletin updates/supersedes all previous versions. Changes are not highlighted.
DESCRIPTION OF ISSUE
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the fuses in the Engine Junction Box (EJB) for the front and rear windshield washer pump may fail if the system is operated in freezing or blocked conditions.
AFFECTED VEHICLE RANGE
Range Rover Evoque (L551)
Model Year: …………….. 2020
VIN: …………………………… SALZM2GX5LH000181-SALZP2FX0LH019195
A total of 2,200 vehicles are potentially affected in the USA and Federalized Territories. Visit the British Brands Sales Suite (BBSS) website for a list of affected vehicles at your retailer.
EFFECT ON VEHICLE OPERATION
Vehicles in this condition do not meet the requirements of Federal Motor Vehicle Safety Standards (FMVSS) 104, Windshield Wiping and Washing Systems. This could reduce the driver’s visibility and increase the risk of a crash.
SERVICE PROGRAM / REWORK ACTION
Owners will be notified and instructed to take their vehicle to an authorized Land Rover retailer who will replace the 15A fuses with 25A fuses for the front and rear washer systems. The Engine Junction Box (EJB) lid will also be replaced so the vehicle fuse amperage schematic embossed on the lid displays the correct fuse rating. A handbook supplement will also be printed and inserted into the Owner’s Handbook.
There will be no charge to owners for this action under this program.
OWNER NOTIFICATION
Owner notification is expected to occur on or before August 2, 2019.
ACTION TO BE TAKEN
Use the Jaguar Land Rover claims submission system to make sure that the vehicle is affected by this Program prior to undertaking any rework action.
Retailers are required to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the rework action. Affected vehicles already in the hands of customers should be updated at the next available opportunity.
Jaguar Land Rover North America recommends that affected sales demonstrator and loaner vehicles are repaired before use and that used vehicles are repaired before sale. Retailers who choose to proceed against this recommendation, where legally permitted, must clearly and conspicuously disclose the open recall to the applicable customers.
Refer to Technical Bulletin N341NAS, Non-Compliance Recall: Front/Rear Windshield Washer Pump Fuses, for detailed repair instructions.
PARTS
NOTE: only order the expected percentage demand of parts identified.
Use the Vehicle Identification Number (VIN) and the Electronic Parts Catalog (EPC) to confirm part number(s) necessary to perform repairs.
DESCRIPTION | PART NO. / SUNDRY CODE | QTY. / VALUE |
25A fuse | LR078013 | 2 |
Engine Junction Box (EJB) cover | LR122998 | 1 |
TOOLS
Refer to the Technical Bulletin referenced above for any required special tools.
WARRANTY
NOTE: use the Jaguar Land Rover claims submission system to make sure that a vehicle is eligible for this program prior to undertaking any rework action.
At the time of confirming a booking for vehicle repair, make sure that all outstanding Recall and Service Actions are identified to ensure the correct parts are available and adequate workshop time is allocated for repairs to be completed in one visit.
Warranty claims must be submitted quoting the Program Code together with the relevant Option Code. The SRO and parts information listed have been included for information only. The Option Code(s) that allows for the drive in/drive out allowance may only be claimed if the vehicle is brought into the workshop for this action alone to be undertaken.
Repair procedures are under constant review and therefore times / prices are subject to change; those quoted here must be taken as guidance only. Use TOPIx to obtain the latest repair time.
Warranty claims must be submitted for payment within 30 calendar days of completion of the repair.
PROGRAM CODE |
OPTION CODE |
DESCRIPTION | SRO | TIME (HOURS) |
PARTS / SUNDRY CODE |
QTY. / VALUE |
N341 | A | Engine Junction Box (EJB) cover – Renew | 86.71.89.83 | 0.1 | LR078013 LR0122998 | 2
1 |
N341 | B | Engine Junction Box (EJB) cover – Renew
Drive in/drive out |
86.71.89.83
02.02.02 |
0.1
0.2 |
LR078013
LR0122998 – |
2
1 – |
Normal Warranty policies and procedures apply.
TECHNICAL Q & A: NON-COMPLIANCE RECALL N341
Main Message: an issue has been identified with certain vehicles where the fuses in the Engine Junction Box (EJB) for the front and rear windshield washer pump may fail if the system is operated in freezing or blocked conditions.
Q1 Who do I contact if a member of the press contacts me about this recall?
Please ensure Press enquiries are referred to the Jaguar Land Rover North America Press Office to the attention of:.
Stuart Schorr
Vice President, Communications & Public Affairs
Jaguar Land Rover North America, LLC
sschorr@jaguarlandrover.com
Office: +1-201-760-8561 Cell: +1-201-739-2964
Q2 Why is Jaguar Land Rover recalling certain Land Rover vehicles?
Federal Motor Vehicle Safety Standard (FMVSS) 104 calls on SAE J942 test procedures. An interpretation related to SAE J942 from 1972 makes clear the requirement for washers to operate following a frozen state operation. Should the vehicle’s windshield washer system experience a frozen or blocked condition, causing the washer pump to stall, the 15A fuse in the EJB will fail. Vehicles in this condition do not meet the requirements of FMVSS 104.
Q3 Can you tell me more about what is wrong with the vehicles?
During cold weather testing on prototype 2020MY Range Rover Evoque vehicles in Sweden, failures of the windshield washer pump were noted by the testing team. An investigation discovered that should the windshield washer pump stall due to a frozen or blocked condition, the 15A fuse in the EJB will fail. Replacement of the 15A fuse with a 25A fuse will remedy the error state, allowing the system to operate following a frozen state.
Q4 How would the customer become aware of potentially having this concern?
During very cold winter conditions, customers may experience a failure of the windshield washer pump should they activate the system when frozen and then subsequently after the system has thawed.
Q5 Does this concern affect vehicle compliance?
Yes, this condition affects the compliance of the affected vehicles.
Q6 Has Jaguar Land Rover Limited received many complaints?
Jaguar Land Rover has not received retailer/authorized repairer reports relating to this matter.
Q7 Have there been any accidents or injuries?
Jaguar Land Rover is not aware of any accidents or injuries which have been attributed to this issue.
Q8 How was the condition discovered?
The condition was discovered during cold weather testing on prototype vehicles.
Q9 How long has Jaguar Land Rover known about this problem?
The issue was first investigated on 26 March, 2019
Q10 Is the defect leading you to any concerns regarding the reliability of a system, which is supposed to be designed and engineered for the passengers’ safety? What type of measures are you planning to take?
We have no concerns with the overall reliability of the vehicle. Jaguar Land Rover carefully monitors field data to ensure that any matters relating to safety and compliance are rigorously investigated.
Q11 What has Jaguar Land Rover done in production?
Production vehicles have 25A fuses installed in the EJB.
Q12 What will authorized Land Rover retailers do to the vehicles?
Authorized Land Rover retailers will replace the current 15A fuses with 25A fuses for the front and rear windshield washer pump. The Engine Junction Box (EJB) lid will also be renewed so the vehicle fuse amperage schematic embossed on the lid displays the correct fuse rating. A handbook supplement will also be printed and inserted into the Owner’s Handbook. .
Q13 Which vehicles are affected by this recall?
The following Land Rover vehicles manufactured from November 2, 2018, to April 4, 2019, are affected: SALZM2GX5LH000181-SALZP2FX0LH019195
Q14 Are other Jaguar Land Rover models affected by these actions?
No other models, other than those listed on this document, are known to be affected by this condition.
Q15 Are parts/software available to rework vehicles?
Yes, the necessary parts are available for authorized retailers to conduct this repair.
Q16 How much will the recall cost Jaguar Land Rover?
Cost was not a factor in deciding to recall these vehicles.
Q17 How do I know if my Land Rover vehicle is affected?
All owners of potentially affected vehicles will shortly receive a letter inviting them to contact an authorized Land Rover retailer for the work to be carried out.
Q18 How long does it take for the vehicle to be inspected and repaired?
The work will be carried out as quickly and efficiently as possible in order to minimize inconvenience to customers and is expected to take no longer than 30 minutes. Due to retailer schedules, vehicles may be required for longer.
Q19 Can I continue to drive my vehicle safely until it has been recalled?
Customers are advised to contact an authorized Land Rover retailer should they have any concerns regarding their vehicles.
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
LAND ROVER | RANGE ROVER EVOQUE | 2020 |
11 Associated Documents
Recall Acknowledgement
RCAK-19V421-6798.pdf 307.839KB
Recall 573 Report – AMENDMENT 1
RCLRPT-19V421-6415.PDF 213.806KB
Non-Compliance Notice 573 Report
RCLRPT-19V421-6830.PDF 213.749KB
Recall Quarterly Report #2, 2019-4
RCLQRT-19V421-5003.PDF 211.255KB
Miscellaneous Document – SAFETY RECALL LAUNCH STATUS Slide
Recall Quarterly Report #1, 2019-3
RCLQRT-19V421-7458.PDF 211.144KB
ISSUED Owner Notification Letter(Part 577)- Spanish
RCONL-19V421-5857.pdf 276.513KB
Manufacturer Notices(to Dealers, etc.) – NON-COMPLIANCE RECALL N341 -FRONT/REAR WINDSHIELD WASHER PUMP FUSES – AFTERSALES BULLETIN.
RCMN-19V421-6293.pdf 704.457KB
ISSUED Owner Notification Letter(Part 577)- English
RCONL-19V421-7682.pdf 266.27KB
Remedy Instructions and TSB
RCRIT-19V421-5136.pdf 462.66KB
Manufacturer Notices(to Dealers, etc.) – NON-COMPLIANCE RECALL N341 – FRONT/REAR WINDSHIELD WASHER PUMP FUSES NAS19.07.004 – RECALL USA AFTERSALES BULLETIN.
RCMN-19V421-4627.pdf 736.187KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V421&docType=RCL
- 【High cost-effective fuse kit】-- The kit includes micro size 50pcs, mini size 160pcs and standard size 90pcs. Three styles of fuses have 11 current specifications (2A /3A / 5A/ 7.5A/ 10A/ 15A/ 20A/ 25A / 30A/ 35A/40A), equipped with a fuse puller.
- 【Reasonable quantity matching】-- According to market research data, we have increased the number of fuses with commonly used current specifications of 10A/ 15A/ 20A/ 25A, and reduced the number of other less-used fuses. The number is reasonable and and the use time of fuses is extended.
- 【Abundant types and precise protection】-- Three different types of fuses are suitable for most vehicles and meet the different needs of consumers. It is recommended that you use the original car fuse to compare with our fuse size or search the car fuse type on the Internet.
- 【Installation Instructions】-- The kit contains fuse installation instructions to help you replace and install the fuse correctly. The fuse kit is suitable for cars/RVs/truck/motorcycles/boats, etc.
- 【High quality, easy to identify】-- The fuse is made of environmentally friendly plastic and zinc alloy. The fuse of each current specification is distinguished by different colors, and the current specification number is marked on the top of each fuse, which is easy to identify.
- Covers 24 commonly used blade fuses: 80pcs Standard: 2A/ 5A/ 10A/ 15A/ 20A/ 25A/ 30A/ 35A (10PCS of each model ), 96pcs mini: 2A/ 5A/ 10A/ 15A/ 20A/ 25A/ 30A/ 35A (12PCS of each model ), 96pcs Low Profile Mini: 2A/ 5A/ 10A/ 15A/ 20A/ 25A/ 30A/ 35A (12 PCS of each model ).
- It is well organized, with a helpful photographic diagram of the fuses locations on the back of the cover. Good assortment of fuse with,variety of sizes that are commonly used in most of vehicles (Cars, Truck, SUV, ATV, UTV, Camper RV, Motorcycles, etc), making this assortment a universal fit for most any job.
- This set comes with Standard & Mini & Low Profile Mini blade fuses, all essential for every American household that owns more than one car. This set really is the best one to get if you are unsure which sizes you should get for your car or if you have multiple cars.
- Winlyn blade fuses made of a high quality zinc alloy, with a transparent cover to protect your vehicles from short circuit and overload.
- The fuses puller is included in the fuses box, help you easily replace the fuse, fuse puller is in the gird of 35 amp low profile mini fuse.
- 【ALL SIZES YOU NEED】The fuses automotive kit covers 182pcs commonly used blade fuses and a fuse puller - 63pcs Standard: 5A/ 7.5A/ 10A/ 15A/ 20A/ 30A/ 40A (9PCS of each model ), 56pcs mini: 5A/ 7.5A/ 10A/ 15A/ 20A/ 30A/ 40A (8PCS of each model ), 63pcs Low Profile Mini: 5A/ 7.5A/ 10A/ 15A/ 20A/ 30A/ 40A (9PCS of each model ).
- 【HIGH QUALITY】The auto fuse is made of Premium zinc alloy terminals for corrosion resistance and enhanced conductivity. The fuse assortment comes with a storage box, easy to store and carry.
- 【EASY TO IDENTIFY】The blade fuses of each current specification are distinguished by different colors, also clearly marked with amperage, which is easy to identify. Please use the right amp fuse to protect the vehicle and electronic equipment from short-circuit/overload.
- 【WIDE APPLICATION】variety of sizes that are commonly used in most of vehicles. This fuse kit can be used on Cars, Truck, SUV, ATV, UTV, Camper RV, Motorcycles, etc.
- 【QUALITY COMMITMENT】We stand behind the quality of our products. If for any reason you are not satisfied with your purchase, please contact us. We will reply within 24 hours and do our utmost to ensure your satisfaction.
- The blade fuses are clearly marked with amperage and color coded for easy identification
- Available in amperage ratings of 2A to 40A (rated at 32 volts), you could always find one that fits your auto
- Includes both standard size & mini size; Perfect for Car/RV/Truck/Motorcycle/Boat
- Premium zinc alloy terminals for corrosion resistance and enhanced conductivity
- Comes with a fuse puller, makes replacing the fuse easier and quicker
- 【Great Protection】:The Standard Car Fuse Kit includes 10 current specifications (2A /3A / 5A/ 7.5A/ 10A/ 15A/ 20A/ 25A/ 30A/ 35A/40A). These small blade fuse protect our vehicles from wiring damage, electrical overload, and potential fires. With superior conductivity, corrosion resistance and high current sensitivity our fuses have tested to specification and is guaranteed to work as designed.
- 【High-Quality Fuses】: Made of a high quality zinc alloy standard and an insulating plastic with a transparent cover, these blade fuses to protect your vehicle from short circuit and overload. The blades are sturdy and won’t break when pulling out.
- 【Wide Application】: Perfect or replacing the blown fuses at any time. This ATC/ATO/APR/ATS fuse kit is widely used in automobiles, trucks, VUS, VTT, UTV, RV, camper, motorcycles, golf carts, ships, snow motorcycles and for most general DC electrical devices including dash camera, radio, lighting, flickering, etc. Highly recommended to check the right size of automotive car fuse before making a purchase.
- 【Easy Use and Identify】: Transparent appearance for quick inspection of fuse conditions, each color of fuse is a specification the Standard Blade Car Fuses Assortment can be easily identified by their color-coded plastic housings and the carved amp rating figures on the top. The car spare fuse kit is packaged in a durable plastic package to protect the car Standard fuse and provide easy transportation and organization.
- Covers 30 commonly used blade fuses: 100pcs ATO/ATC/ATS/APR Standard Fuses: 2A/ 5A/ 7.5A/ 10A/ 15A/ 20A/ 25A/ 30A/ 35A/ 40A (10PCS of each model ), 120pcs ATM Mini Fuses: 2A/ 5A/ 7.5A/ 10A/ 15A/ 20A/ 25A/ 30A/ 35A/ 40A (12PCS of each model ), 120pcs Low Profile Mini Fuses: 2A/ 5A/ 7.5A/ 10A/ 15A/ 20A/ 25A/ 30A/ 35A/ 40A (12PCS of each model ).
- The fuses are (industry) color coded and well organized, with a helpful photographic diagram of the fuses locations on the back of the cover.
- This set comes with Standard & Mini & Low Profile Mini blade fuses. Good assortment of fuse with,variety of sizes that are commonly used in most of vehicles (Cars, Truck, SUV, ATV, UTV, Camper RV, Motorcycles, etc), making this assortment a universal fit for most any job.
- Winlyn blade fuses made of a high quality zinc alloy, with a transparent cover to protect your vehicles from short circuit and overload. This set really is the best one to get if you are unsure which sizes you should get for your car or if you have multiple cars.
- The fuses puller is included in the fuses box, help you easily replace the fuse, fuse puller is in the gird of 40 amp low profile mini fuse.
- [ALL SIZES YOU NEED]: Covers 20 commonly used blade fuses, 150pcs Standard: 2A /3A / 5A/ 7.5A/ 10A/ 15A/ 20A/ 25A/ 30A/ 35A (15PCS of each model ), 210pcs mini: 2A/ 3A/ 5A/ 7.5A/ 10A/ 15A/ 20A/ 25A/ 30A/ 35A (21PCS of each model ).
- [EXCELLENT QUALITY]: Riseuvo blade fuses made of premium materials, fast and precise fusing current to protect your car from excessive current.
- [EASY INSTALLATION]: Riseuvo fuses are packaged in two plastic box with description in the lid to let you know what is in the box.
- [WIDELY APPLICABLE]: The Riseuvo Fuse kit is suitable for Car Automotive Rv etc.
- [FUSE PULLER]: The fuses puller is included in the mini fuses box, help you easily replace the fuse, fuse puller is in the gird of 35 amp mini fuse
- Easy Identification: Fuses assortment kit made of a high-quality zinc alloy, with a transparent cover and color-coded.
- 8 Most Common Standard Fuse: 1A/3A/5A/10A/15A/ 20A/30A/40A.
- All Sizes You Need: The package contains 80pcs car fuse and 2pcs fuse puller.
- Wide Applications: Fuses kit fits most vehicles like cars, trucks, RV accessories, marine, travel trailers, and camping accessories for travel trailers.
- A fuse puller is included in the fuse box to help you change fuses easily.
- Easy Identification: Made of a high quality zinc alloy, with a transparent cover and color coded.
- 14 Most Common Fuses: Standard and Mini. (5A/ 7.5A/ 10A/ 15A/ 20A/ 25A/ 30A)
- Wide Applications: Fits most vehicles like car, truck, marine, SUV, travel trailer and other vehicles.
- Note: Please use the right amp fuse to protect the vehicle and electronic equipment from short-circuit/overload.
- ll Sizes You Need: The package contains 140pcs fuse and 2pcs fuse puller - 70pcs standard fuse and 70pcs mini fuse. (10pcs of each AMP)
- ALL SIZES YOU NEED: Covers 8 commonly used blade fuses, 272 PCs, mini: 2A 5A 10A 15A 20A 25A 30A 35A Blade Fuses, commonly used in most auto cars, trucks, SUVS, boats etc.
- GREAT COMPATIBILITY: These assorted fuses are specifically designed for Car, Truck, SUV, ATV, UTV, Camper, RV, Motorcycles, Fleet, Golf Car, Boat, snowmobiles, and most general DC applications etc., covering such components as radio, light, turn signals, etc.
- EASY INSTALLATION: Transparent appearance for quick inspection of fuse conditions, they can be easily identified by their color-coded plastic housings and the carved amp rating figures on the top.
- FUSE PULLER: The fuse puller is included in the mini fuse box, help you easily replace the fuse.
- PACKAGE INCLUDE: 272pcs Standard & Mini & Low Profile Mini Blade Fuse Assortment with a fuse puller. 2 Year Warranty by Nilight.
Last update on 2024-04-18 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
7/9/2019 N341NAS1 – Non-Compliance Recall: Front/Rear Windshield Washer Pump Fuses | TOPIx
https://topix.jaguar.jlrext.com/topix/content/document/view?id=1003253&groupId=1585 1/10
N 3 4 1 N A S 1
TECHNICAL BULLETIN
0 8 J U L 2 0 1 9
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians
with the knowledge, tools, and equipment required to do the job properly and safely. It informs these
Technicians of conditions that may occur on some vehicles, or provides information that could assist in
proper vehicle service. The procedures should not be performed by ‘do-it-yourselfers’. If you are not a
Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Land
Rover service facility to determine whether this bulletin applies to a specific vehicle.
501-16
S E C T I O N :
Non-Compliance Recall: Front/Rear Windshield Washer Pump Fuses
S U B J E C T / C O N C E R N :
MODEL: MODEL YEAR: VIN: ASSEMBLY PLANT:
New Range Rover Evoque (LZ) 2020 000001-019200 Halewood
A F F E C T E D V E H I C L E R A N G E :
NORTH AMERICA
M A R K E T S :
SITUATION:
C O N D I T I O N S U M M A R Y :
7/9/2019 N341NAS1 – Non-Compliance Recall: Front/Rear Windshield Washer Pump Fuses | TOPIx
https://topix.jaguar.jlrext.com/topix/content/document/view?id=1003253&groupId=1585 2/10
DESCRIPTION PART NUMBER/SUNDRY CODE QUANTITY/VALUE
25A fuse LR078013 2
Engine Junction Box (EJB) cover LR122998 1
Refer to TOPIx Workshop Manual/Workshop Procedure for any required special tools.
A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range where
the fuses in the Engine Junction Box (EJB) for the front and rear windshield washer pump may fail if
the system is operated in freezing or blocked conditions.
Vehicles in this condition do not meet the requirements of Federal Motor Vehicle Safety Standards
(FMVSS) 104, Windshield Wiping and Washing Systems and Canada Motor Vehicle Safety Standards
(CMVSS) 104, Windshield Wiping and Washing Systems. This could reduce the driver’s visibility,
increasing the risk of a crash.
ACTION:
Retailers are required to HOLD affected new vehicles that are within your control and refrain from
releasing the vehicles for new vehicle sale pending completion of the procedure(s) detailed in this
Technical Bulletin. Unsold vehicles should have this performed as part of the Pre-Delivery Inspection
(PDI) process but must have it completed prior to vehicle handover to the customer.
Affected vehicles already in the hands of customers should be updated at the next available
opportunity.
P A R T S :
NOTE:
Use the Vehicle Identification Number (VIN) and the Electronic Parts Catalog (EPC) to confirm
part number(s) necessary to perform repairs.
S P E C I A L T O O L S :
7/9/2019 N341NAS1 – Non-Compliance Recall: Front/Rear Windshield Washer Pump Fuses | TOPIx
https://topix.jaguar.jlrext.com/topix/content/document/view?id=1003253&groupId=1585 3/10
At the time of confirming a booking for vehicle repair, make sure that all open Recall and Service
Actions are identified to make sure the correct parts are available and adequate workshop time is
allocated for repairs to be completed at one visit.
Warranty claims must be submitted quoting the Program Code and the relevant Option Code; this will
result in payment of the stated time. The SRO and parts information is included for information only.
The Option Code(s) that allows for the drive in/drive out allowance may only be claimed if the vehicle
is brought back into the workshop for this action alone to be undertaken.
Repair procedures are under constant review and therefore times/prices are subject to change; those
quoted here must be taken as guidance only. Use TOPIx to obtain the latest repair time.
Warranty claims must be submitted or payment within 30 calendar days of completion of the repair.
PROGRAM
CODE
OPTION
CODE
DESCRIPTION SRO TIME
(HOURS)
PART
NUMBER
QUANTITY
N341 A Engine Junction Box (EJB)
cover – Renew
86.71.89.83 0.1 LR078013
LR122998
2
1
N341 B Engine Junction Box (EJB)
cover – Renew
Drive in/drive out
86.71.89.83
02.02.02
0.1
0.2
LR078013
LR122998
–
2
1
–
Normal Warranty policies and procedures apply.
W A R R A N T Y :
NOTE:
Use the Jaguar Land Rover claims submission system to make sure that a vehicle is eligible for
this program prior to undertaking any rework action.
W O R K S H O P P R O C E D U R E :
7/9/2019 N341NAS1 – Non-Compliance Recall: Front/Rear Windshield Washer Pump Fuses | TOPIx
https://topix.jaguar.jlrext.com/topix/content/document/view?id=1003253&groupId=1585 4/10
NOTES:
Some variation in the illustrations may occur, but the essential information is always correct.
Some components are shown removed for clarity.
1 Open the hood.
Remove the battery cover panel.
2
Release the 7 retaining clip(s).
7/9/2019 N341NAS1 – Non-Compliance Recall: Front/Rear Windshield Washer Pump Fuses | TOPIx
https://topix.jaguar.jlrext.com/topix/content/document/view?id=1003253&groupId=1585 5/10
Remove and discard the Engine Junction Box (EJB) right cover.
3
Release 2 1 retaining clip(s).
2 Raise the EJB cover as shown.
7/9/2019 N341NAS1 – Non-Compliance Recall: Front/Rear Windshield Washer Pump Fuses | TOPIx
https://topix.jaguar.jlrext.com/topix/content/document/view?id=1003253&groupId=1585 6/10
Remove and discard the 15A fuses installed in ‘F29’ and ‘F31’ locations.
4
Install new 25A fuses in ‘F29’ and 5 ‘F31’ locations.
6
NOTE:
Make sure the rear of the EJB cover is located correctly.
7/9/2019 N341NAS1 – Non-Compliance Recall: Front/Rear Windshield Washer Pump Fuses | TOPIx
https://topix.jaguar.jlrext.com/topix/content/document/view?id=1003253&groupId=1585 7/10
Install the new EJB right cover.
Position the 1 EJB cover as shown.
2 An audible ‘click’ will be heard when the EJB cover is secured.
Install the battery cover panel.
7
7/9/2019 N341NAS1 – Non-Compliance Recall: Front/Rear Windshield Washer Pump Fuses | TOPIx
https://topix.jaguar.jlrext.com/topix/content/document/view?id=1003253&groupId=1585 8/10
Install the 7 retaining clip(s).
8 Close the hood.
7/9/2019 N341NAS1 – Non-Compliance Recall: Front/Rear Windshield Washer Pump Fuses | TOPIx
https://topix.jaguar.jlrext.com/topix/content/document/view?id=1003253&groupId=1585 9/10
Print and cut out the supplement page and insert it into the Owner’s Handbook.
9
7/9/2019 N341NAS1 – Non-Compliance Recall: Front/Rear Windshield Washer Pump Fuses | TOPIx
https://topix.jaguar.jlrext.com/topix/content/document/view?id=1003253&groupId=1585 10/10
Print and cut out the supplement page and insert it into the Owner’s Handbook.
10
SEOCONTENT-END