N143NAS2 – SAFETY RECALL: HVAC Inlet Door Linkage – 2018 Land Rover Range Rover Velar

March 1, 2018 NHTSA CAMPAIGN NUMBER: 18V139000

Air Inlet Door may Detach Causing Windows to Fog

If condensation or fog cannot be cleared, the driver’s visibility may be affected, increasing the risk of a crash.

 

NHTSA Campaign Number: 18V139

Manufacturer JaguareBay logo Land RovereBay logo North America, LLC

Components VISIBILITY

Potential Number of Units Affected 7,090

 

Summary

JaguareBay logo Land RovereBay logo North America, LLC (Land RovereBay logo) is recalling certain 2018 Range Rover Velar vehicles. The air inlet door linkages for the ventilation system may detach, preventing the system from clearing fog or condensation from the windshield and windows.

 

Remedy

Land RovereBay logo will notify owners, and dealers will update the vehicle software to control the length of movement of the ventilation actuator arm, free of charge. The recall began on April 16, 2018. Owners may contact Land RovereBay logo customer service at 1-800-637-6837. Land RovereBay logo’s number for this recall is N143.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Land Rover has a Recall

 


SAFETY RECALL N143 (NHTSA 18V139): HVAC
INLET DOOR LINKAGE
SERVICE BULLETIN

 

22-MAR-18NO.: SRE18-08SEC.: RECALLMKT.: USA

 

JaguareBay logo Land RovereBay logo North America, LLC has informed the National Highway Traffic Safety Administration (NHTSA) of its intent to perform a voluntary Safety Recall on certain 2018 model year Land RovereBay logo Range Rover Velar vehicles imported into the United States market. Information relating to this Recall will be posted on the National Highway Traffic Safety Administration website.

United States Federal regulations require that retailers must be notified within a reasonable time after the manufacturer decides that a defect that relates to motor vehicle safety or a noncompliance exists.

United States Federal law requires retailers to complete any outstanding safety Recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a retailer could result in a civil penalty of up to $21,000.00 per vehicle.

This Recall Service Bulletin serves as notification to all Land RovereBay logo retailers in the United States and Federalized Territories that any affected new vehicles may not be sold and delivered for customer use until the Recall repair is completed.

 

THIS BULLETIN UPDATES SRE18-07

DESCRIPTION OF ISSUE

An issue has been identified on a limited number of Land RovereBay logo vehicles within the listed Affected Vehicle Range the air inlet door linkages within the climate control system may become detached and, depending on operating mode position, cause unexpected severe condensation / fogging of the interior windows..

 

AFFECTED VEHICLE RANGE

Range Rover Velar (L560)
Model Year:  …………….. 2018
VIN:  …………………………… SALYM2RV9JA700315-SALYB2RX4JA740292

A total of 7,090 vehicles are potentially involved in the United States and Federalized Territories. Visit the Land RovereBay logo InfoTrail website for a list of affected unsold vehicles (as of 15 March 2018).

 

EFFECT ON VEHICLE OPERATION

At temperatures below 32ยฐ Fahrenheit where the linkage detaches in recirculation mode, it may not be able to clear condensation / fog from the inside of the front windshield or other windows. Failure to be able to de-mist the interior windows in a timely manner can restrict the driverโ€™s field of vision and could lead to an increased risk of an accident.

 

SERVICE PROGRAM / REWORK ACTION

Owners will be notified by mail and instructed to take their vehicle to an authorized Land RovereBay logo retailer who will replace the link arm with a revised design and update the Climate Control module software. There will be no charge to owners for this action under this Program.

 

OWNER NOTIFICATION

Owners will receive a notification by mail on or before 23 April 2018.

 

ACTION TO BE TAKEN

Use the JaguareBay logo Land RovereBay logo claims submission system to ensure that the vehicle is affected by this Program prior to undertaking any rework action.

Retailers are required to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the rework action. Affected vehicles already in the hands of customers should be updated at the next available opportunity.

JaguareBay logo Land RovereBay logo North America recommends that affected sales demonstrator and loaner vehicles are repaired before use and that used vehicles are repaired before sale. Retailers who choose to proceed against this recommendation, where legally permitted, must clearly and conspicuously disclose the open recall to the applicable customers.

Refer to Technical Bulletin N143NAS, SAFETY RECALL: HVAC Inlet Door Linkage, for detailed repair instructions.

 

PARTS

NOTE: only order the expected percentage demand of parts identified.

DESCRIPTIONPART NO. / SUNDRY CODEQTY. / VALUE*EXPECTED PERCENTAGE DEMAND
Lever Arm Kit – Left Hand Drive (LHD)LR114130130
Sill Trim ClipLR092197441

 

TOOLS

Refer to the Technical Bulletin referenced above for any required special tools.

 

WARRANTY

NOTE: use the JaguareBay logo Land RovereBay logo claims submission system to ensure that a vehicle is affected by this program prior to undertaking any rework action.

At the time of confirming a booking for vehicle repair, ensure that all outstanding Recall and Service Actions are identified to ensure the correct parts are available and adequate workshop time is allocated for repairs to be completed in one visit.

Warranty claims must be submitted quoting the Program Code together with the relevant Option Code. The SRO and parts information listed have been included for information only. The Option Code(s) that allows for the drive in/drive out allowance may only be claimed if the vehicle is brought into the workshop for this action alone to be undertaken.

Repair procedures are under constant review and therefore times / prices are subject to change; those quoted here must be taken as guidance only. Refer to the JaguareBay logo Land RovereBay logo claims submission system to obtain the latest repair time.

Warranty claims must be submitted for payment within 30 calendar days of completion of the repair.

 

UNSOLD VEHICLES

PROGRAM CODEOPTION CODEDESCRIPTIONSROTIME (HOURS)PARTS / SUNDRY CODE*QTY. / VALUE*
N143 A Configuration – Automatic Temperature Control (ATC) ECU

Motor – Recirculation flap – Inspect

80.90.12

 

80.10.89.39

0.2

 

0.1

 

 

N143 B Configuration – Automatic Temperature Control (ATC) ECU

Motor – Recirculation flap – Inspect

Drive in/drive out

80.90.12

 

80.10.89.39

02.02.02

0.2

 

0.1

0.2

 

 

N143 C Configuration – Automatic Temperature Control (ATC) ECU

Lever – Recirculation flap – Inspect and install

80.90.12

 

80.10.89.40

0.2

 

0.6

 

 

N143 E Configuration – Automatic Temperature Control (ATC) ECU

Lever – Recirculation flap – Inspect and install

Drive in/drive out

80.90.12

 

80.10.89.40

 

02.02.02

0.2

 

0.6

 

0.2

 

 

 

 

 

SOLD VEHICLES

PROGRAM CODEOPTION CODEDESCRIPTIONSROTIME (HOURS)PARTS / SUNDRY CODE*QTY. / VALUE*
N143 G Lever – Recirculation flap – Renew and update software80.10.89.411.0LR114130

LR092197

1

1

N143 H Lever – Recirculation flap – Renew and update software Drive in/drive out80.10.89.41

 

02.02.02

1.0

 

0.2

LR114130 LR092197

1

1

 

Normal Warranty policies and procedures apply.


TECHNICAL Q & A: SAFETY RECALL

 

Main Message: An issue has been identified where the Climate Control system may not function correctly. The air inlet door linkages within the Climate Control system may become detached and, depending on operating mode position, cause unexpected severe condensation / fogging of the interior windows. .

Q1Who do I contact if a member of the press contacts me about this recall?
APlease ensure Press enquiries are referred to the JaguareBay logo Land RovereBay logo North America Press Office to the attention of:.

Stuart Schorr
Vice President, Communications & Public Affairs
JaguareBay logo Land RovereBay logo North America, LLC
[email protected]
Office: +1-201-760-8561
Cell: +1-201-739-2964
Nathan Hoyt
Product Communications Manager
JaguareBay logo Land RovereBay logo North America, LLC
[email protected]
Office: +1-201-818-8316
Cell: +1-551-427-3199

 

Q2Why is JaguareBay logo Land RovereBay logo recalling certain JaguareBay logo vehicles?
AThese vehicles are being recalled because this defect has the potential to cause degraded visibility unexpectedly and may not readily clear in some ambient conditions.
Q3Can you tell me more about what is wrong with the vehicles?
AAt temperatures below 32ยฐF where the linkage detaches in recirculation mode, it may not be able to clear condensation / fog from the inside of the front windshield or other windows. Failure to be able to demist the interior windows in a timely manner can restrict the driverโ€™s field of vision.
Q4How would the customer become aware of potentially having this concern?
AFailure to demist the front and side windows or excessive fogging of the windows will indicate the onset of this issue.
Q5Does this concern affect vehicle safety?
AJaguareBay logo Land RovereBay logo is conducting this as this as a Safety Recall.
Q6Has JaguareBay logo Land RovereBay logo Limited received many complaints?
AJaguareBay logo Land RovereBay logo has received a number of retailer and customer reports related to this issue.
Q7Have there been any accidents or injuries?
AJaguareBay logo Land RovereBay logo is aware of one related minor accident and is not aware of any injuries which have been attributed to this issue.
Q8How was the condition discovered?
AThe condition was highlighted through market reports.
Q9How long has JaguareBay logo Land RovereBay logo known about this problem?
AThis issue started to be investigated as a possible safety hazard in late January 2018.
Q10Is the defect leading you to any concerns regarding the reliability of a system, which is supposed to be designed and engineered for the passengers’ safety? What type of measures are you planning to take?
AWe have no concerns with the overall reliability of the vehicle. JaguareBay logo Land RovereBay logo carefully monitors field data to ensure that any matters relating to safety and compliance are rigorously investigated.
Q11What has JaguareBay logo Land RovereBay logo done in production?
AVehicles are now manufactured with the required link travel restrictions and mechanical stops on the linkage.
Q12What will an authorized Land RovereBay logo retailer do to the vehicles?
AAuthorized Land RovereBay logo retailers will replace the link arm with a revised design and update the Climate Control module software.
Q13Which vehicles are affected by this recall?
ALand RovereBay logo Range Rover Velar vehicles manufactured from 14 April 2017 to 17 November 2017.
Q14Are other JaguareBay logo Land RovereBay logo models affected by these actions?
ANo other models, other than those listed on this document, are known to be affected by this condition.
Q15Are parts available to rework vehicles?
AYes, the necessary parts and software are available for authorized Land RovereBay logo retailers to conduct this repair.
Q16How much will the recall cost JaguareBay logo Land RovereBay logo?
ACost was not a factor in deciding to recall these vehicles.
Q17How do I know if my Land RovereBay logo vehicle is affected?
AAll owners of potentially affected vehicles will shortly receive a letter inviting them to contact an authorized Land RovereBay logo retailer for the work to be carried out.
Q18How long does it take for the vehicle to be inspected and repaired?
AThe work will be carried out as quickly and efficiently as possible in order to minimize inconvenience to customers and is expected to take no longer than one (1) hour. Due to retailer schedules, vehicles may be required for longer.
Q19Can I continue to drive my vehicle safely until it has been recalled?
ACustomers are advised to contact an authorized Land RovereBay logo retailer should they have any concerns regarding their vehicles.

 


N 1 4 3 N A S 2
TECHNICAL BULLETIN
2 1 M A R 2 0 1 8

 

INFORMATION

 

SECTION:

414-01: Climate Control

 

SUBJECT/CONCERN:

SAFETY RECALL: HVAC Inlet Door Linkage

 

AFFECTED VEHICLE RANGE:

MODEL:MODEL YEAR:VIN:ASSEMBLY PLANT:
Range Rover Velar (LY)2018700315-740292Solihull

 

MARKETS:

NORTH AMERICA

 

CONDITION SUMMARY:

This SAFETY RECALL supersedes Service Action N143 with immediate effect.

 

SITUATION:

An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the linkages between the climate control system fresh air inlet door and servo motor may become detached, leading to a failure of the inlet door required for automatic temperature control.

 

ACTION:

Retailers are required to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the appropriate Workshop Procedure detailed in this Technical Bulletin. Unsold vehicles should have this performed as part of the Pre-Delivery Inspection (PDI) process but must have it completed prior to vehicle handover to the customer.

Affected vehicles already in the hands of customers should be updated at the next available opportunity.

 

PARTS:

NOTE:
Order only the expected percentage demand of parts identified.

 

DESCRIPTIONPART NO./SUNDRY
CODE
QTY./VALUEEXPECTED PERCENTAGE
DEMAND
Lever arm kit – Left Hand Drive
(LHD)
LR114130130
Sill trim clipLR092197441

 

SPECIAL TOOLS:

JaguareBay logo Land RovereBay logo-approved Midtronics Battery Power Supply

JaguareBay logo Land RovereBay logo-approved diagnostic tool with latest PATHFINDER software

Refer to TOPIx Workshop Manual/Workshop Procedure for any additional required special tools.

 

WARRANTY:

NOTE:
Check DDW to make sure that a vehicle is affected by this program prior to undertaking any rework action.

 

At the time of confirming a booking for vehicle repair, make sure that all outstanding Recall and Service Actions are identified to ensure the correct parts are available and adequate workshop time is allocated for repairs to be completed at one visit.

Warranty claims must be submitted quoting the Program Code and the relevant Option Code; this will result in payment of the stated time. The SRO and parts information is included for information only. The Option Code(s) that allows for the drive in/drive out allowance may only be claimed if the vehicle is brought back into the workshop for this action alone to be undertaken.

Repair procedures are under constant review and therefore times / prices are subject to change; those quoted here must be taken as guidance only. Refer to TOPIx to obtain the latest repair time.

Warranty claims must be submitted for payment within 30 calendar days of completion of the repair.

 

UNSOLD VEHICLE

PROGRAM
CODE
OPTION
CODE
DESCRIPTIONSROTIME
(HOURS)
PARTS/SUNDRY
CODE
QTY./VALUE
N143AConfiguration – Automatic Temperature Control (ATC) ECU
Motor – Re circulation flap – Inspect
80.90.12
80.10.89 .39
0.2
0.1


N143BConfiguration – Automatic Temperature Control (ATC) ECU
Motor – Re circulation flap – Inspect
Drive in/drive out
80.90.12
80.10.89 .39
02.02.02
0.2
0.1
0.2




N143CConfiguration – Automatic Temperature Control (ATC) ECU
Lever – Recirculation flap – Inspect and install
80.90.12
80.10.89 .40
0.2
0.6


N143EConfiguration – Automatic Temperature Control (ATC) ECU
Lever – Rec irculation flap – Inspect and install
Drive in/drive out
80.90.12
80.10.89 .40
02.02.02
0.2
0.6
0.2




 

SOLD VEHICLES

PROGRAM
CODE
OPTION
CODE
DESCRIPTIONSROTIME
(HOURS)
PARTS/SUNDRY
CODE
QTY./VALUE
N143GLever – Recirculation flap – Renew and update software80.10.89.411.0LR114130
LR092197
1
4
N143HLever – Recirculation flap – Renew and update software
Drive in/drive out
80.10.89.41
02.02.02
1.0
0.2
LR114130
LR092197
1
4

 

Normal Warranty policies and procedures apply.

 

DIAGNOSTIC/WORKSHOP PROCEDURE – UNSOLD VEHICLES:

CAUTIONS:
  • A JaguareBay logo Land RovereBay logo-approved Midtronics battery power supply must be connected to the vehicle startup battery during diagnosis / module programming.
  • The JaguareBay logo Land RovereBay logo-approved diagnostic equipment must remain connected during this procedure.
  • All ignition ON/OFF requests must be carried out; failure to perform these steps may cause damage to control modules in the vehicle.

 

NOTES:
  • Some variation in the illustrations may occur, but the essential information is always correct.
  • This procedure contains illustrations showing certain components removed to provide extra clarity.
  • The Automatic Temperature Control Module (ATCM) is also known as the Heating Ventilation Air Conditioning (HVAC) control module.

 

This procedure is for UNSOLD vehicles only.

The following steps must be followed as written to ensure proper positioning of the actuator arm for linkage reconnection.

 

1

Connect the JaguareBay logo Land RovereBay logo-approved Midtronics battery power supply to the vehicle startup battery.


 

2

NOTE:
The JaguareBay logo Land RovereBay logo-approved diagnostic tool must be loaded with PATHFINDER version 146 (or later).

 

Connect the JaguareBay logo Land RovereBay logo-approved diagnostic tool to the vehicle and begin a new session.


 

3

NOTE:
The JaguareBay logo Land RovereBay logo-approved diagnostic tool will read the correct Vehicle Identification Number (VIN) for the current vehicle and automatically take the vehicle out of Transit mode if required.

 

Follow the on-screen prompts.


 

4

Select ECU Diagnostics.


 

5

Select HVAC Control Module [HVAC].


 

6

NOTES:
  • The Steps must be followed and completed carefully. Failure to follow the diagnostic procedure steps may result in damage to the vehicle.
  • Repair instructions will be presented if the software level and VIN are in the affected vehicle range.

 

Select Update ECU.

  1. Follow all on-screen instructions until the application completes successfully and the link inspection steps are completed.
    • If the recirculation blend door actuator lever arm is connected and the recirculation blend door does operate correctly, go to Step 18.
    • If the recirculation blend door actuator lever arm is not connected and the blend door does not operate correctly, go to Step 7.

 

7

Disconnect the vehicle startup battery ground cable (see TOPIx Workshop Manual section 414-01: Battery and Charging System – Battery, Mounting and Cables – General Procedures – Battery Disconnect and Connect).


 

8

CAUTION:
Make sure the treadplate retaining clips do not drop into the body.

 

front right treadplate

Remove the front right treadplate.


 

9

front right footwell trim panel

Remove the front right footwell trim panel.


 

10

front right door aperture seal

Release the front right door aperture seal and position to one side.


 

11

instrument panel right trim

Remove the instrument panel right trim.


 

12

right A-pillar lower trim panel

Remove the right A-pillar lower trim panel.

  • Torque: 3.5 Nm

 

13

junction box

Position the junction box to one side.

  • Torque: 10 Nm

 

14

Noise, Vibration & Harshness (NVH) material

Position the Noise, Vibration & Harshness (NVH) material to one side.


 

15

CAUTION:
Do not use excessive force to install the actuator lever arm.

 

recirculation blend door actuator lever arm

Install the recirculation blend door actuator lever arm into the recirculation door.


 

16

Reverse steps 9-16.


 

17

Connect the vehicle startup battery ground cable (see TOPIx Workshop Manual section 414-01: Battery and Charging System – Battery, Mounting and Cables – General Procedures – Battery Disconnect and Connect).


 

18

Exit the current session.

1 If required, reset the vehicle to Transit mode.

2 Select the Exit icon.


 

19

Disconnect the diagnostic tool and battery power supply from the vehicle.


DIAGNOSTIC/WORKSHOP PROCEDURE – SOLD VEHICLES:

CAUTIONS:
  • A JaguareBay logo Land RovereBay logo-approved Midtronics battery power supply must be connected to the vehicle startup battery during diagnosis / module programming.
  • The JaguareBay logo Land RovereBay logo-approved diagnostic equipment must remain connected during this procedure.
  • All ignition ON/OFF requests must be carried out; failure to perform these steps may cause damage to control modules in the vehicle.

 

NOTES:
  • Some variation in the illustrations may occur, but the essential information is always correct.
  • This procedure contains illustrations showing certain components removed to provide extra clarity.
  • The Automatic Temperature Control Module (ATCM) is also known as the Heating Ventilation Air Conditioning (HVAC) control module.

 

This procedure is for SOLD vehicles only.

The following steps must be followed as written to ensure proper positioning of the actuator arm for linkage reconnection.


 

1

Connect the JaguareBay logo Land RovereBay logo-approved Midtronics battery power supply to the vehicle startup battery.


 

2

NOTE:
The JaguareBay logo Land RovereBay logo-approved diagnostic tool must be loaded with PATHFINDER version 146 (or later).

 

Connect the JaguareBay logo Land RovereBay logo-approved diagnostic tool to the vehicle and begin a new session.


 

3

NOTE:
The JaguareBay logo Land RovereBay logo-approved diagnostic tool will read the correct Vehicle Identification Number (VIN) for the current vehicle and automatically take the vehicle out of Transit mode if required.

 

Follow the on-screen prompts.


 

4

Select ECU Diagnostics.


 

5

Select HVAC Control Module [HVAC].


 

6

NOTES:
  • The Steps must be followed and completed carefully. Failure to follow the diagnostic procedure steps may result in damage to the vehicle.
  • Repair instructions will be presented if the software level and VIN are in the affected vehicle range.

 

Select Update ECU.


 

7

CAUTION:
When selecting ‘Yes‘, the software will update. This update MUST be completed BEFORE replacing the lever arm.

 

select 'Yes'

Follow the on-screen prompts until the following text appears on-screen.

  • You are required to select ‘Yes’ in order to continue with the procedure, this will then update the HVAC control module software.

 

8

Follow the on-screen prompts.


 

9

Disconnect the diagnostic tool and battery power supply from the vehicle.


 

10

Disconnect the vehicle startup battery ground cable (see TOPIx Workshop Manual section 414-01: Battery and Charging System – Battery, Mounting and Cables – General Procedures – Battery Disconnect and Connect).


 

11

CAUTION:
Make sure the treadplate retaining clips do not drop into the body.

 

front right treadplate

Remove the front right treadplate.


 

12

front right footwell trim panel

Remove the front right footwell trim panel.


 

13

front right door aperture seal

Remove the front right door aperture seal and position to one side.


 

14

instrument panel right trim

Remove the instrument panel right trim.


 

15

right A-pillar lower trim panel

Remove the right A-pillar lower trim panel.

  • Torque: 3.5 Nm

 

16

junction box

Position the junction box to one side.

  • Torque: 10 Nm

 

17

Body Control Module/Gateway Module (BCM/GWM) assembly

Disconnect the 5 electrical connectors from the Body Control Module/Gateway Module (BCM/GWM) assembly.


 

18

Body Control Module/Gateway Module (BCM/GWM) assembly

Remove the 2 retaining nuts.

  • Lower the BCM/GWM assembly.
  • Torque: 10 Nm

 

19

Body Control Module/Gateway Module (BCM/GWM) assembly

Disconnect the 3 electrical connectors from the BCM/GWM assembly.

  • Remove the BCM/GWM assembly.

 

20

BCM/GWM upper mounting bracket

Remove the BCM/GWM upper mounting bracket.

  • Torque: 10 Nm

 

21

Noise, Vibration & Harshness (NVH) material

Position the Noise, Vibration & Harshness (NVH) material to one side.


 

22

recirculation blend door actuator

Disconnect the recirculation blend door actuator electrical wiring harness and position to one side.


 

23

recirculation blend door actuator

Remove the recirculation blend door actuator.


 

24

recirculation blend door actuator

Remove the recirculation blend door actuator lever arm from the actuator.


 

25

CAUTION:
This step must be completed using a clean glove.

 

recirculation blend door actuator lever arm

Remove and retain the foam washer from the recirculation blend door actuator lever arm.


 

26

CAUTION:
This step must be completed using a clean glove.

 

recirculation blend door actuator lever arm

Recover any grease from the recirculation blend door actuator lever arm as shown.


 

27

CAUTION:
This step must be completed using a clean glove.

 

recirculation blend door actuator lever arm

Apply the recovered grease to the new recirculation blend door actuator lever arm as shown.


 

28

CAUTION:
This step must be completed using a clean glove.

 

recirculation blend door actuator lever arm

Install the original foam washer to the new recirculation blend door actuator lever arm.


 

29

recirculation blend door actuator lever arm

Install the recirculation blend door actuator lever arm to the actuator.


 

30

CAUTIONS:
  • New retaining screws from the link arm kit must be used to install the recirculation blend door actuator.
  • The recirculation blend door actuator lever arm must be located correctly into the blend door lever arm.

 

recirculation blend door actuator

Install the recirculation blend door actuator.

  • Install the recirculation blend door actuator retaining screws.
  • Torque: 1.5 Nm

 

31

Reverse steps 11-21.


 

32

Connect the vehicle startup battery ground cable (see TOPIx Workshop Manual section 414-01: Battery and Charging System – Battery, Mounting and Cables – General Procedures – Battery Disconnect and Connect).


 

33

Connect the battery power supply to the vehicle startup battery.


 

34

Connect the diagnostic tool to the vehicle and continue the session.


 

35

Exit the current session.

1 If required, reset the vehicle to Transit mode.

2 Select the Exit icon.


 

36

Disconnect the diagnostic tool and battery power supply from the vehicle.


 


1 Affected Product

Vehicle

LAND ROVEReBay logoRANGE ROVER VELAR2018

 


11 Associated Documents

Recall Acknowledgement

RCAK-18V139-8077.pdf 245.818KB

 


Defect Notice 573 Report

RCLRPT-18V139-1208.PDF 216KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-18V139-4882.pdf 763.979KB

 


Manufacturer Notices(to Dealers,etc)- 15-MAR-18 – NOTIFICATION OF SAFETY RECALL N143 (NHTSA 18V139)

RCMN-18V139-3870.pdf 60.146KB

 


Remedy Instructions and TSB

RCRIT-18V139-2238.pdf 1060.024KB

 


Manufacturer Notices(to Dealers,etc)- SAFETY RECALL N143 (NHTSA 18V139): HVAC INLET DOOR LINKAGE – 22-MAR-18

RCMN-18V139-5045.pdf 523.345KB

 


Recall 573 Report – AMENDMENT 1

RCLRPT-18V139-1661.PDF 215.973KB

 


Recall Quarterly Report #1, 2018-2

RCLQRT-18V139-6403.PDF 214.538KB

 


Recall Quarterly Report #2, 2018-3

RCLQRT-18V139-0828.PDF 211.263KB

 


Recall Quarterly Report #3, 2018-4

RCLQRT-18V139-4846.PDF 211.355KB

 


Recall Quarterly Report #4, 2019-1

RCLQRT-18V139-8901.PDF 211.462KB

 


Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=18V139&docType=RCL

 

Reprogramming

JLR Symptom Driven Diagnostics (SDD) for Independent Repairers: Diagnostic Software / Module programming subscriptions - without security access - can be purchased via TOPIx (From the User ID - Options Menu โ€“ Programming subscriptions โ€“ click add). Module programming - with security access - is necessary to program the IPC, BCM, ECM (PCM), KVM, as well as keys. Licensed locksmiths and independent repairers must be active members of the National Automotive Service Task Force (NASTF) Vehicle Security Professional (VSP) registry and will need to purchase a subscription to Independent Module Programming with Security Access to program these components. Currently we are only able to support yearly module programming subscriptions with security access. SDD will only support Jaguar vehicles built from 1995 MY onward.

 

SDD Manual Software Download

Jaguar Techinfo

Land Rover Techinfo

 


 

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  • [J2534 Pass-Thru Programmer] - TOPDON RLink J2534 is engineered for professional technicians, delivering OEM diagnostic and reprogramming capabilities. It supports all J2534 protocols, CAN-FD, DoIP, D-PDU. Compatible with 17 vehicle brandsโ€”such as Chrysler, Ford, GM, KIA, Hyundai, Nissan, Toyota, Honda, Subaru, Mitsubishi, MAZDA, Land Rover/Jaguar, Volvo, Volkswagen/Audi, Mercedes-Benz, and BMW. RLink J2534 can help reduce the cost of purchasing equipment from different brands.
  • [All-in-One OEM Reprogramming and Diagnostics] - When seamlessly integrated with OEM diagnostic software, this dongle enables you to perform a wide range of functions, including ECU programming and coding, DTC reading and clearing, active tests, component matching, adaptations, rewriting, guided troubleshooting, and more. This all-in-one tool eliminates the need for multiple OEM devices, significantly boosting work efficiency.
  • [Tested, Trusted, and Proven for Accuracy] - TOPDON RLink J2534 is renowned for its reliability, having successfully completed over 10,000 real-vehicle tests. The wealth of data and hands-on experience behind it ensures consistent performance and accurate results. You can trust this tool to deliver optimal performance.
  • [One-Click Installation, Continuous Updates] - The exclusive TOPDON RLink platform streamlines installation with a one-click driver setup, allowing you to quickly access OEM software for diagnostic and reprogramming tasks. With lifetime free updates, your RLink J2534 stays current without any additional cost, ensuring reliable performance for the long term. *We don't provide extra OE software.
  • [Works with Windows Compatibility and OEM Software Subscription] - The RLink J2534 supports three CAN channels - including CAN FD and CAN-CC, providing advantages in the process of rapid troubleshooting. Compatible with Windows 7, 8 and 10 (64-bit) and higher versions of the system. For full functionality, an active OEM software subscription is required for each supported vehicle brand. Please note that the dongle does not include OEM software, which must be purchased separately to access brand-specific diagnostic and reprogramming features.
SaleBestseller No. 2
TOPDON RLink J2534 Pass-Thru Programmer, OEM Reprogramming and Diagnostic Tool, Enhanced J2534 VCI, Supports J2534/D-PDU/CAN-FD/DoIP, Compatible with 18+ Vehicle Brands, No OE Software Provided
  • J2534 Pass-Thru Programmer: TOPDON RLink J2534 is an advanced diagnostic and reprogramming tool that support all J2534 protocols, as well as D-PDU, CAN-FD and DoIP, ensuring compatibility with a wide range of modern vehicles. It offers extensive versatility with support for over 18 major automotive brands, including Chrysler, Ford, GM, Nissan, Toyota, Honda, Subaru, Land Rover/Jaguar, Volvo, Wuling, Volkswagen/Audi, Mercedes-Benz, and BMW. NOTE: Not compatible with Ford IDS diagnostic software
  • All-in-One OEM Diagnostics: This J2534 ECU programming tool elevates your automotive repair capabilities to new heights by delivering complete OEM diagnosis. Boasting comprehensive full-system diagnostics, intuitive repair guides, advanced ECU programming and coding, common reset services, a vast library of repair information and more, this all-in-one solution empowers technicians to effortlessly tackle complex vehicle issues with ease. *Not compatible with 24V vehicles
  • Proven Performance You Can Trust: Backed by over 10000 real vehicle tests and benefit from a wealth of practical experience, this OEM reprogramming tool guarantees stable and exceptional performance. Supported by TOPDON's dedicated technical experts with in-depth knowledge of both auto repair and J2534 Pass-Thru programming, the RLink J2534 provides prompt and professional assistance, ensuring a smooth setup and reliable compatibility
  • Integrated Excellence, Always Up-to-Date: Featuring the exclusive RLink Platform to provide a streamlined experience with one-click driver installation and management, ensuring flawless integration with your OE software, maintaining the original performance quality. The built-in operation guide makes mastering OE software quick and easy, so you can get started right away. Plus, with lifetime free updates, your diagnostics will stay current with the latest drivers and innovations
  • Efficiency Meets Versatility: Engineered to support three CAN channels simultaneously - CAN FD and CAN-CC included, giving you the edge in fast troubleshooting. To perfectly synchronized with the OE software, please diagnose with active subscriptions and make sure your computer system is running a compatible 64-bit Windows version (7, 8, 10 or later) to fully leverage the power of RLink J2534. *We don't provide extra OE software
SaleBestseller No. 3
TOPDON RLink X3 OBD2 Adapter for GM/Ford/Chrysler, J2534 Pass-Thru Programmer, OBD USB FORScan Adapter, OEM Programming and Diagnostic Tool, Fit for 8+ OE Software, Supports J2534/CAN-FD, Auto Switch
  • Upgraded Connector Design: The connector has been changed to prevent previous issues. If you bought the earlier model and encountered problems, message us for a hassle-free replacementโ€”we've got you covered
  • Made for GM, Ford & Chrysler Dealer-Level Access - Gain OEM-level diagnostics, ECU programming, coding, and bidirectional control with official OE software. Perform system resets and module customization across The Big 3 from one compact OBD2 to USB GM, Chrysler, and Forscan tool. *Does not support ECU diagnostics and programming for GM vehicles using DoIP protocol. Please verify compatibility before purchase
  • Supports 8+ OE Software Platforms with One Tool - Work seamlessly across Forscan, FJDS, FDRS, Tech2Win, SPS 2, Techline, GDS2, and Witech 2.0. This J2534 pass-thru device lets you switch between platforms in seconds, streamlining workflow and reducing hardware costs. *No OE Software Provided, OE diagnostic software require separate subscriptions
  • Reliable Forscan Adapter for Ford Diagnostics - The RLink X3 is a pro-grade Forscan OBD2 adapter, providing a stable connection for Ford, Lincoln, Mazda, and other Forscan software vehicles. Ideal for programming, module coding, and advanced vehicle configuration
  • Broad Coverage for 2006 to 2025 GM, Ford & Chrysler Vehicles - Equipped with J2534 and CAN-FD protocols, this OBD2 connector supports model-year 2006 and newer vehicles. Handle the latest CAN-FD control systems with full compatibility across GM, Ford, and Chrysler platforms
SaleBestseller No. 4
TOPDON RLink J2534 Reprogramming Tool, High-Speed J2534 Pass-Thru Programmer, OEM Reprogramming and Diagnostic Tool, Supports J2534/D-PDU/CAN-FD/DoIP, 17+ Vehicle Brands Supported
  • Advanced VCI Box, Industry-leading J2534 Pass-Thru Technology: This J2534 Pass-Thru Programmer is designed espically for technicians, independent shop owners, and DIY enthusiasts, enables fast, reliable computer-based programming. It supports all J2534 protocolsโ€”including the latest DoIP and CAN FDโ€”ensuring full compatibility with both legacy and next-generation vehicles.
  • High-Speed OEM-Level Diagnostics & Programming: Unlock true OEM functionality with comprehensive system diagnostics, guided troubleshooting, coding, adaptations, resets, and programmingโ€”all designed to slash repair time. This all-in-one tool eliminates the need for multiple OEM devices, boosting efficiency and cutting costs. Equipped with High-Speed USB, it delivers 10x more data per second than competing solutions
  • Coverage for 17 Car Brands & Ultra Reliability: Works seamlessly for Chrysler, for Ford(Forscan), for GM, for Nissan, for Toyota, for Honda, for Subaru(SSM4), for Land Rover/Jaguar, for Volvo, for Wuling, for Volkswagen, for Mercedes-Benz, and for BMW. Backed by over 10000 real vehicle tests and benefit from a wealth of practical experience, this OEM reprogramming tool guarantees stable and exceptional performance
  • User-Friendly RLink Platform & Expert Support: TOPDONโ€™s proprietary driver management platform offers a clean interface and lifetime free updates. Access a rich library of real-world case studies to stay ahead of the curve. Backed by a support team with 10+ years of J2534 and automotive repair experience, we provide one-on-one assistance to resolve any technical issue.
  • 6.6 ft USB-C Cable & Portable Storage Case: The RLink J2534 diagnostic tool features a 6.6ft USB 2.0 Cable and a 1.2 ft OBDII Extension Cable, allows to connection your computer easily outside the vehicle. The included handled carry case offers easy portability, storage, and hanging optionsโ€”keeping your gear clean and ready to go, anywhere.
Bestseller No. 5
Opus IVS CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
  • ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
  • J2534 TECHNICAL SUPPORT - FREE for the life of the tool. Staffed by technicians who understand vehicle repair and J2534 Passโ€‘thru
  • TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news โ€“ Giving you the confidence and up-to-date knowledge to get the job done
  • J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
  • FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
SaleBestseller No. 6
TOPDON ONE Bidirectional Scan Tool, 10.1" OBD2 Scanner with J2534 Pass-Thru and ECU Coding, Over 50 Resets, Topology Mapping Car Diagnostic Tool for All Vehicles
  • Dual WiFi & 10.1" Touchscreen: Provides a stable, high-speed wireless link 3x faster than bluetooth, and a responsive, professional interface. Topdon ONE obd2 scanner diagnostic tool ensures smooth, non-lagging diagnostic scan, boosting mechanic efficiency
  • J2534 Pass-Thru Support: The included ONE VCI supports the J2534 standard, allowing it to function as a pass-thru device when paired with OEM diagnostic software.Through TOPDONโ€™s RLink platform, technicians can perform dealer-level coding, expanding in-house capabilities without investing in multiple factory automotive scan tools
  • OE Topology Mapping: Visualize the vehicleโ€™s ECU network exactly as itโ€™s built.Zoom, pan, and highlight specific modules to pinpoint component issues with precision.Topology mapping displays real-time communication between modules
  • 50 Plus Service Functions: Covers high-demand services like ADAS calibration, DPF regen, TPMS reset, ABS bleed, and throttle adaptation.Expands your service menu, allows you to charge premium rates, and turns away zero jobs due to lack of tooling. Vehicle-specific functionality may vary
  • Advaned ECU Coding: 10 of the most serviced brands in North America, including full ECU coding and flash hidden support for BMW, VW, Au-di, Benz, Porsche, Toyota, Ni ssan and more. Enables module replacement, feature customization, and personal settings with automatic backup or restore.Lets your shop safely offer high-margin customization services, attracting more customers and boosting profit

Last update on 2026-05-23 / Affiliate links / Images from Amazon Product Advertising API


 

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