May 9, 2019 NHTSA CAMPAIGN NUMBER: 19V350000
Seat Belt May Not Lock/FMVSS 209
If the driver brakes prior to a crash, the ELR will not lock at the correct g-force level, increasing the risk of injury.
NHTSA Campaign Number: 19V350
Manufacturer Jaguar
Land Rover North America, LLC
Components SEAT BELTS
Potential Number of Units Affected 16,186
Summary
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2016-2017 Range Rover and Range Rover Sport vehicles. The driver’s seat belt Emergency Locking Retractor (ELR) may not lock as designed. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 209, “Seat Belt Assemblies.”
Remedy
Land Rover will notify owners, and dealers will inspect the seat belt assembly, replacing it if necessary, free of charge. The recall began September 10, 2019. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover’s number for this recall is N333.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Land Rover has a Recall
NOTIFICATION OF NON-COMPLIANCE RECALL N333 (NHTSA 19V-350)
| NAS19.05.017 | WORKSHOP | USA | AFTERSALES BULLETIN MAY 23, 2019 |
Jaguar Land Rover North America, LLC has informed the National Highway Traffic Safety Administration (NHTSA) of its intent to perform a Non-Compliance Recall on certain 2016-2017 model year Land Rover Range Rover Sport and Range Rover vehicles imported into the United States market. Information relating to this Recall will be posted on the National Highway Traffic Safety Administration website.
United States Federal regulations require that retailers must be notified within a reasonable time after the manufacturer decides that a defect that relates to motor vehicle safety or a non-compliance exists.
United States Federal law requires retailers to complete any outstanding Recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a retailer could result in a civil penalty of up to $21,780.00 per vehicle.
This Aftersales Bulletin serves as notification to all Land Rover retailers in the United States and Federalized Territories that any affected new vehicles may not be sold and delivered for customer use until the Recall repair is completed.
DESCRIPTION OF ISSUE
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the Emergency Locking Retractor (ELR) in the seat belt assembly of the vehicle’s driver’s seat is not to specification. Due to a supplier manufacturing issue, the car-sensitive sensor mechanism does not lock as designed when subjected to the requirements in Federal Motor Vehicle Safety Standards (FMVSS) 209 Section S4.3 (j) (2). This also constitutes a non-compliance with FMVSS 208 S7.1.1.3. The ELR is equipped with a vehicle-sensitive locking mechanism and a webbing-sensitive locking mechanism. The non-compliance specifically involves the vehicle-sensitive mechanism.
AFFECTED VEHICLE RANGE
Range Rover Sport (L494)
Model Year: …………….. 2016-2017
VIN: …………………………… SALWS2PF6GA100000-SALWR2EF9GA121745
……………………………………. SALWS2PF1GA594637-SALWG2KF0GA666355
……………………………………. SALWR2FK3HA660486-SALWR2FK9HA664297
Range Rover (L405)
Model Year: …………….. 2016-2017
VIN: …………………………… SALGS3EF0GA293645-SALGS2PF0GA318616
……………………………………. SALGS2FV9HA308452-SALGS2FV2HA308454
A total of 16,186 vehicles are potentially involved in the USA and Federalized Territories. Visit the British Brands Sales Suite (BBSS) website for a list of affected vehicles at your retailer.
EFFECT ON VEHICLE OPERATION
In the event of a pre-crash brake event prior to a crash, the ELR would not lock off at the correct design specification g-force level. This could impact the operation of the seat belt assembly and negatively affect vehicle safety.
SERVICE PROGRAM / REWORK ACTION
Owners will be notified by mail and instructed to take their vehicle to an authorized retailer who will replace the front left (driver’s) seat belt assembly. There will be no charge to owners for this action under this program.
OWNER NOTIFICATION
Owner notification is expected to occur on or before July 1, 2019.
ACTION TO BE TAKEN
Check DDW to ensure that the vehicle is affected by this Program prior to undertaking any rework action.
Retailers are required to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the rework action. Affected vehicles already in the hands of customers should be updated at the next available opportunity.
Jaguar Land Rover North America recommends that affected sales demonstrator and loaner vehicles are repaired before use and that used vehicles are repaired before sale. Retailers who choose to proceed against this recommendation, where legally permitted, must clearly and conspicuously disclose the open recall to the applicable customers.
A Technical Bulletin will be published once repair instructions are finalized and any required parts have been procured.
Thank you for your cooperation in this matter. Jaguar Land Rover North America apologizes for any inconvenience this may cause.
573.6 (c) (7) – Test results and other information that the manufacturer considered in determining the existence of the noncompliance
Autoliv notified on Jaguar Land Rover November 2, 2016 advising that another customer of theirs submitted a 49 CFR 573 Report to NHTSA which stated that the ELR in the driver’s safety belt assembly may not have been produced to specification. They advised that the component concerned was also supplied to Jaguar Land Rover. Autoliv advised that a seat belt retractor car-sensitive sensor (CS Sensor) concern could impair proper triggering of the Emergency Locking Retractor (ELR)’s vehicle sensitive mechanism.
Jaguar Land Rover opened a Product Safety and Compliance Committee (PSCC) investigation that was reviewed at the PSCC meeting on November 15, 2016.
Autoliv informed Jaguar Land Rover that the other OEM (BMW) had submitted on October 13, 2016, a 49 CFR 573 Report which stated that the Emergency Locking Retractor (ELR) in the driver’s safety belt assembly may not have been produced to specification. Autoliv had identified through testing and analysis to support this submission that Jaguar Land Rover components may be affected.
The Autoliv investigation identified that during initial analysis of the returned part a potential concern with a subcomponent part of the seatbelt retractor commonly known as the carsensitive sensor (“CS Sensor”). As a result, Autoliv and BMW commenced further analysis activities to assess and understand the nature of the reported issue.
The CS Sensor is manufactured and supplied by an Autoliv sub supplier and is assembled into the seatbelt retractor. Focused analysis on the CS Sensor indicated that a deviation in the injection molding manufacturing process at the sub supplier may have occurred which could impair proper triggering of the Emergency Locking Retractor (ELR)’s vehicle sensitive mechanism. The investigation into this possible manufacturer deviation that could result in the CS Sensor lever and housing to be out of tolerance and cause an interference.
Jaguar Land Rover supplied eight parts to Autoliv for testing and analysis and on November 25, 2016, Autoliv issued a test report to Jaguar Land Rover which reflected that 1 out of the 8 parts tested exhibited noncompliance to FMVSS 209 S4.3(j)(2).
Additionally, Autoliv performed a high level technical review/comparison of the BMW parts to the Jaguar Land Rover parts. Autoliv has determined that the parts supplied to Jaguar Land Rover contain the same combination of components which appear to be the major influencing parts on the condition seen in the BMW parts.
This issue was reviewed at Jaguar Land Rover’s Recall Determination Committee (RDC) on December 1, 2016 where it was acknowledged that this matter is a non-compliance to the requirements of FMVSS 209 but inconsequential to vehicle safety such that a Petition for Decision of Inconsequential Noncompliance in accordance with the provisions of Part 556 be filed. The RDC agreed that the performance requirements of FMVSS 208 were met.
On May 2, 2019 Jaguar Land Rover North America, LLC received NHTSA’s response to the petition submitted on December 23, 2016. In this response, NHTSA denied the petition for inconsequential non-compliance and requested Jaguar Land Rover conduct a recall.
There have been no reported accidents, injuries or fires as a result of this concern.
NON-COMPLIANCE RECALL N333 (NHTSA 19V-350) – FRONT LEFT SEATBELT EMERGENCY LOCKING RETRACTOR
| NAS19.08.011 | WORKSHOP | USA | AFTERSALES BULLETIN AUGUST 20, 2019 |
Jaguar Land Rover North America, LLC has informed the National Highway Traffic Safety Administration (NHTSA) of its intent to perform a Non-Compliance Recall on certain 2016-2017 model year Land Rover Range Rover Sport and Range Rover vehicles imported into the United States market. Information relating to this Recall will be posted on the National Highway Traffic Safety Administration website.
United States Federal regulations require that retailers must be notified within a reasonable time after the manufacturer decides that a defect that relates to motor vehicle safety or a non-compliance exists.
United States Federal law requires retailers to complete any outstanding Recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a retailer could result in a civil penalty of up to $22,329.00 per vehicle.
This Aftersales Bulletin serves as notification to all Land Rover retailers in the United States and Federalized Territories that any affected new vehicles may not be sold and delivered for customer use until the Recall repair is completed.
NOTE: this bulletin updates NAS19.05.017.
DESCRIPTION OF ISSUE
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the Emergency Locking Retractor (ELR) in the seat belt assembly of the vehicle’s driver’s seat is not to specification. Due to a supplier manufacturing issue, the car-sensitive sensor mechanism does not lock as designed when subjected to the requirements in Federal Motor Vehicle Safety Standards (FMVSS) 209 Section S4.3 (j) (2). This also constitutes a non-compliance with FMVSS 208 S7.1.1.3. The ELR is equipped with a vehicle-sensitive locking mechanism and a webbing-sensitive locking mechanism. The non-compliance specifically involves the vehicle-sensitive mechanism.
AFFECTED VEHICLE RANGE
Range Rover Sport (L494)
Model Year: …………….. 2016-2017
VIN: …………………………… SALWS2PF6GA100000-SALWR2EF9GA121745
……………………………………. SALWS2PF1GA594637-SALWG2KF0GA666355
……………………………………. SALWR2FK3HA660486-SALWR2FK9HA664297
Range Rover (L405)
Model Year: …………….. 2016-2017
VIN: …………………………… SALGS3EF0GA293645-SALGS2PF0GA318616
……………………………………. SALGS2FV9HA308452-SALGS2FV2HA308454
A total of 16,186 vehicles are potentially involved in the USA and Federalized Territories. Visit the British Brands Sales Suite (BBSS) website for a list of affected vehicles at your retailer.
EFFECT ON VEHICLE OPERATION
In the event of a pre-crash brake event prior to a crash, the ELR would not lock off at the correct design specification g-force level. This could impact the operation of the seat belt assembly and negatively affect vehicle safety.
SERVICE PROGRAM / REWORK ACTION
An authorized Land Rover retailer will inspect, and if necessary replace, the front left (driver’s) seatbelt assembly. There will be no charge to owners for this action under this program.
OWNER NOTIFICATION
Initial owner notification occurred July 1, 2019. Owners will be notified a second time and instructed to take their vehicle to an authorized Land Rover retailer who will inspect, and if necessary replace, the front left (driver’s) seatbelt assembly.
There will be no charge to owners for this action under this program.
ACTION TO BE TAKEN
Use the Jaguar Land Rover claims submission system to make sure that the vehicle is affected by this Program prior to undertaking any rework action.
Retailers are required to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the rework action. Affected vehicles already in the hands of customers should be updated at the next available opportunity.
Jaguar Land Rover North America recommends that affected sales demonstrator and loaner vehicles are repaired before use and that used vehicles are repaired before sale. Retailers who choose to proceed against this recommendation, where legally permitted, must clearly and conspicuously disclose the open recall to the applicable customers.
Refer to Technical Bulletin N333NAS, Non-Compliance Recall – Front Left Seatbelt Emergency Locking Retractor, for detailed repair instructions.
If any affected vehicle is also open in Safety Recall P095 Autoliv Front Seatbelt Pre-Tensioner Operation, complete the inspection procedures detailed in both the N333 and P095 bulletins. if the result of either inspection requires the replacement of the driver side seat belt, complete that under the relevant recall and then submit an inspection only claim for the 2nd recall.
PARTS
NOTE: 42% of affected vehicles are expected to require a new front left seatbelt retractor.
Use the Vehicle Identification Number (VIN) and the Electronic Parts Catalog (EPC) to confirm part number(s) necessary to perform repairs.
| DESCRIPTION | QUANTITY | PART NUMBER |
| Range Rover – Front seatbelt retractor – Left – Ebony | 1 | LR093785 |
| Range Rover – Front seatbelt retractor – Left – Espresso | 1 | LR093783 |
| Range Rover Sport – Front seatbelt retractor – Left – Ebony | 1 | LR112210 |
| Range Rover Sport – Front seatbelt retractor – Left – Espresso | 1 | LR112209 |
| Bolt(s) – M10 x 25mm | 1 | KYG500410 |
TOOLS
Refer to the Technical Bulletin referred to above for any required tools.
WARRANTY
NOTE: use the Jaguar Land Rover claims submission system to make sure that a vehicle is affected by this program prior to undertaking any rework action.
At the time of confirming a booking for vehicle repair, make sure that all outstanding Recall and Service Actions are identified to make sure the correct parts are available and adequate workshop time is allocated for repairs to be completed at one visit.
Warranty claims must be submitted quoting the Program Code together with the relevant Option Code. The SRO and parts information is included for information only. The Option Code(s) that allows for the drive in/drive out allowance may only be claimed if the vehicle is brought into the workshop for this action alone to be undertaken.
Repair procedures are under constant review and therefore times / prices are subject to change; those quoted here must be taken as guidance only. Refer to the Jaguar Land Rover claims submission system to obtain the latest repair time.
Warranty claims must be submitted for payment within 30 calendar days of completion of the repair.
| PROGRAM CODE | OPTION CODE | DESCRIPTION | MODEL/ SEATBELT COLOR | SRO | TIME (HOURS) | PARTS | QUANTITY |
| N333 | A | Inspect seatbelt dates/part numbers – Failed inspection
Front seatbelt retractor – Left – Renew | Range Rover/ Ebony | 05.10.10
76.73.31 | 0.1
0.3 | –
LR093785 KYG500410 | –
1 1 |
| N333 | B | Inspect seatbelt dates/part numbers – Failed inspection
Front seatbelt retractor – Left – Renew Drive in/drive out | Range Rover/ Ebony | 05.10.10
76.73.31 02.02.02 | 0.1
0.3 0.2 | –
LR093785 KYG500410 – | –
1 1 – |
| N333 | C | Inspect seatbelt dates/part numbers – Failed inspection
Front seatbelt retractor – Left – Renew | Range Rover
Sport/ Ebony | 05.10.10
76.73.31 | 0.1
0.3 | –
LR112210 KYG500410 | –
1 1 |
| N333 | D | Inspect seatbelt dates/part numbers – Failed inspection
Front seatbelt retractor – Left – Renew Drive in/drive out | Range Rover
Sport/ Ebony | 05.10.10
76.73.31 02.02.02 | 0.1
0.3 0.2 | –
LR112210 KYG500410 – | –
1 1 – |
| N333 | E | Inspect seatbelt dates/part numbers – Failed inspection
Front seatbelt retractor – Left – Renew | Range Rover/ Espresso | 05.10.10
76.73.31 | 0.1
0.3 | –
LR093783 KYG500410 | –
1 1 |
| N333 | F | Inspect seatbelt dates/part numbers – Failed inspection
Front seatbelt retractor – Left – Renew Drive in/drive out | Range Rover/ Espresso | 05.10.10
76.73.31 02.02.02 | 0.1
0.3 0.2 | –
LR093783 KYG500410 – | –
1 1 – |
| N333 | G | Inspect seatbelt dates/part numbers – Failed inspection
Front seatbelt retractor – Left – Renew | Range Rover
Sport/ Espresso | 05.10.10
76.73.31 | 0.1
0.3 | –
LR112209 KYG500410 | –
1 1 |
| N333 | H | Inspect seatbelt dates/part numbers – Failed inspection
Front seatbelt retractor – Left – Renew Drive in/drive out | Range Rover
Sport/ Espresso | 05.10.10
76.73.31 02.02.02 | 0.1
0.3 0.2 | –
LR112209 KYG500410 – | –
1 1 – |
| N333 | K | Inspect seatbelt dates/part numbers – Release vehicle | Range Rover and Range Rover Sport | 05.10.10 | 0.1 | – | – |
| N333 | M | Inspect seatbelt dates/part numbers – Release vehicle
Drive in/drive out | Range Rover and Range Rover Sport | 05.10.10
02.02.02 | 0.1
0.2 | –
– | –
– |
Normal Warranty policies and procedures apply.
CUSTOMER RE-IMBURSEMENT FOR PREVIOUS REPAIRS
If a customer has indicated that they have already paid for this concern as a normal retail repair (vehicle outside normal warranty period), a copy of the repair invoice must be produced as proof of the repair. The retailer must directly reimburse the customer and a claim for recovery of this cost should be made using the related damage procedure.
Supplementary claims for related damages can only be made once the Recall claim has been paid and accepted. Only repairs performed using approved Jaguar parts are eligible for reimbursement.
Submit claims quoting Program Code ‘N333’ and by clicking the ‘Related Damage’ radio button on the claim submission screen. Use Option Code ‘X’ as detailed below and enter the cost to be reimbursed against the sundry code of ‘ZZZ999’. All costs are to be entered in local currency.
| PROGRAM CODE | OPTION CODE | DESCRIPTION | TIME (HOURS) | SUNDRY CODE | MISCELLANEOUS EXPENSE ($) |
| N333 | X | Re-imbursement to owner | N/A | ZZZ999 | Retailer Entered Value |
A copy of the invoice must be appended to the repair order for Warranty Audit purposes and Warranty Specialist review. Enter a brief comment in the ‘Technician Comments’ field on the claim to itemize and explain the charges.
Only vehicles eligible for this Safety Recall are included in this process. Only one claim per vehicle for related damages will be accepted.
Thank you for your cooperation in this matter. Jaguar Land Rover North America apologizes for any inconvenience this may cause.
TECHNICAL Q & A – SAFETY RECALL N333
Main Message: A concern has been identified on certain 2016-17MY Range Rover Sport and Range Rover vehicles where the emergency locking retractor in the seatbelt assembly of the front left seat is not to specification. The vehicle-sensitive sensor mechanism does not lock as designed when subjected to the requirements in Federal Motor Vehicle Safety Standard (FMVSS) 209 – Seatbelt Assemblies.
Q1 Who do I contact if a member of the press contacts me about this recall?
A Please ensure Press enquiries are referred to the Jaguar Land Rover North America Press Office to the attention of:.
Stuart Schorr
Vice President, Communications & Public Affairs
Jaguar Land Rover North America, LLC
[email protected]
Office: +1-201-760-8561
Cell: +1-201-739-2964
Q2 Why is Jaguar Land Rover recalling certain Land Rover vehicles?
A The National Highway Traffic Safety Administration (NHTSA) has declined a petition for inconsequential non-compliance filed in December 2016 stating that failure to have a FMVSS 209-compliant seatbelt means that compliance with the requirements of FMVSS 208 – Occupant Crash Protection is not provided
Q3 Can you tell me more about what is wrong with the vehicles?
A On May 1, 2019, the NHTSA responded to a petition related to non-compliances inconsequential to motor vehicle safety filed in December 2016. The request was declined. The performance requirements of FMVSS 208 continue to be met. The Emergency Locking Retractor (ELR) in the seatbelt assembly of the front left seat that is not to specification does not meet the pre-crash braking webbing payout requirements.
The NHTSA has determined that certain seatbelt assemblies do not fully comply with FMVSS 209
Section S4.3 (j) (2). FMVSS 209 is a component-level regulation. FMVSS 208 requires, as stated in S7.1.1.3, a Seatbelt Assembly which meets the requirements of FMVSS 209. As the NHTSA has determined that the component does not comply with FMVSS 209, this also constitutes a noncompliance with FMVSS 208 Section S7.1.1.3.
There is no suggestion that the performance requirements of FMVSS 208 have not been met.
Q4 How would the customer become aware of potentially having this concern?
A Jaguar Land Rover will inform the owners of affected vehicles.
Q5 Does this concern affect vehicle safety?
A In the event of braking prior to a crash, the ELR would not lock off at the correct design specification g-force level, increasing the risk of injury.
Q6 Has Jaguar Land Rover Limited received many complaints?
A Jaguar Land Rover has not received any consumer complaints in regards to this matter.
Q7 Have there been any accidents or injuries?
A Jaguar Land Rover is not aware of any accidents or injuries which have been attributed to this issue.
Jaguar Land Rover North America, LLC
100 Jaguar Land Rover Way
Mahwah, NJ 07495
Q8 How was the condition discovered?
A The supplier notified Jaguar Land Rover on November 2, 2016, advising that another customer of theirs submitted a 49 CFR 573 Report to the NHTSA which stated that the ELR in the front left safety belt assembly may not have been produced to specification.
Q9 How long has Jaguar Land Rover known about this problem?
A Jaguar Land Rover was notified of the issue on November 2, 2016, Jaguar Land Rover notified the NHTSA in December 2016.
Q10 Is the defect leading you to any concerns regarding the reliability of a system, which is supposed to be designed and engineered for the passengers’ safety? What type of measures are you planning to take?
A We have no concerns with the overall reliability of the vehicle. Jaguar Land Rover carefully monitors field data to ensure that any matters relating to safety and compliance are rigorously investigated.
Q11 What has Jaguar Land Rover done in production?
A Production vehicles are manufactured with correctly manufactured seatbelt assemblies which meet all regulated performance requirements.
Q12 What will authorized Land Rover retailers do to the vehicles?
A Authorized Land Rover retailers will inspect, and if necessary replace, the front left seatbelt assembly.
Q13 Which vehicles are affected by this recall?
A The following Land Rover vehicles are affected:
Range Rover Sport (L494)
Model Year: ……………. 2016-2017
VIN: …………………………… SALWS2PF6GA100000-SALWR2EF9GA121745
……………………………………. SALWS2PF1GA594637-SALWG2KF0GA666355
……………………………………. SALWR2FK3HA660486-SALWR2FK9HA664297
Range Rover (L405)
Model Year: ……………. 2016-2017
VIN: …………………………… SALGS3EF0GA293645-SALGS2PF0GA318616
……………………………………. SALGS2FV9HA308452-SALGS2FV2HA308454
Q14 Are other Jaguar Land Rover models affected by these actions?
A No other models, other than those listed on this document, are known to be affected by this condition.
Q15 Are parts/software available to rework vehicles?
A Yes, the necessary parts are available for authorized retailers to conduct this repair.
Q16 How much will the recall cost Jaguar Land Rover?
A Cost was not a factor in deciding to recall these vehicles.
Q17 How do I know if my Land Rover vehicle is affected?
A All owners of potentially affected vehicles will shortly receive a letter inviting them to contact an authorized Land Rover retailer for the work to be carried out.
Q18 How long does it take for the vehicle to be inspected and repaired?
A The work will be carried out as quickly and efficiently as possible in order to minimize inconvenience to customers and is expected to take no longer than one (1) hour. Due to retailer schedules, vehicles may be required for longer.
Q19 Can I continue to drive my vehicle safely until it has been recalled?
A Customers are advised to contact an authorized Land Rover retailer if they have any concerns regarding their vehicles.
N333NAS1
TECHNICAL BULLETIN
20 AUG 2019
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools, and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by ‘do-it-yourselfers’. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Land Rover service facility to determine whether this bulletin applies to a specific vehicle.
SECTION:
501-20A
SUBJECT/CONCERN:
Non-Compliance Recall – Front Left Seatbelt Emergency Locking Retractor
AFFECTED VEHICLE RANGE:
| MODEL: | MODEL YEAR: | VIN: |
| Range Rover Sport (LW) | 2016 | 100000-121745 |
| Range Rover Sport (LW) | 2016 | 594637-666355 |
| Range Rover Sport (LW) | 2017 | 660486-664297 |
| Range Rover (LG) | 2016 | 293645-318616 |
| Range Rover (LG) | 2017 | 308452-308454 |
MARKETS:
NORTH AMERICA
CONDITION SUMMARY:
SITUATION:
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the emergency locking retractor in the seatbelt assembly of the front left seat is not to specification and the vehicle-sensitive sensor mechanism does not lock as designed.
In the event of a pre-crash brake event prior to a crash, the emergency locking retractor would not lock off at the correct design specification g-force level. This could impact the operation of the seatbelt assembly and negatively affect vehicle safety.
ACTION:
Retailers are required to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the procedure(s) detailed in this Technical Bulletin. Unsold vehicles should have this performed as part of the Pre-Delivery Inspection (PDI) process but must have it completed prior to vehicle handover to the customer.
If any affected vehicle is also open in Safety Recall P095 – Autoliv Front Seatbelt Pre-Tensioner Operation, complete the inspection procedures detailed in both the N333 and P095 bulletins. if the result of either inspection requires the replacement of the front left seatbelt, complete that under the relevant recall and then submit an inspection only claim for the second recall.
Affected vehicles already in the hands of customers should be updated at the next available opportunity.
PARTS:
NOTES:
42% of affected vehicles are expected to require a new front left seatbelt retractor.
Use the Vehicle Identification Number (VIN) and the Electronic Parts Catalog (EPC) to confirm part number(s) necessary to perform repairs.
| DESCRIPTION | QUANTITY | PART NUMBER |
| Range Rover – Front seatbelt retractor – Left – Ebony | 1 | LR093785 |
| Range Rover – Front seatbelt retractor – Left – Espresso | 1 | LR093783 |
| Range Rover Sport – Front seatbelt retractor – Left – Ebony | 1 | LR112210 |
| Range Rover Sport – Front seatbelt retractor – Left Espresso | 1 | LR112209 |
| Bolt(s) M10 x 25mm | 1 | KYG500410 |
TOOLS:
Refer to Workshop Manual for any required special tools.
WARRANTY:
| NOTE: |
| Use the Jaguar Land Rover claims submission system to make sure that a vehicle is eligible for this program prior to undertaking any rework action. |
At the time of confirming a booking for vehicle repair, make sure that all open Recall and Service Actions are identified to make sure the correct parts are available and adequate workshop time is allocated for repairs to be completed at one visit.
Warranty claims must be submitted quoting the Program Code and the relevant Option Code; this will result in payment of the stated time. The SRO and parts information is included for information only. The Option Code(s) that allows for the drive in/drive out allowance may only be claimed if the vehicle is brought back into the workshop for this action alone to be undertaken.
Repair procedures are under constant review and therefore times/prices are subject to change; those quoted here must be taken as guidance only. Use TOPIx to obtain the latest repair time.
Warranty claims must be submitted or payment within 30 calendar days of completion of the repair.
| PROGRAM CODE | OPTION CODE | DESCRIPTION | MODEL/ SEATBELT COLOR | SRO | TIME (HOURS) | PART NUMBER | QUANTITY |
| N333 | A | Inspect seatbelt dates/part numbers Failed inspection Front seatbelt
retractor – Left – Renew | Range Rover/Ebony | 05.10.10
76.73.31 | 0.1
0.3 | LR093785 KYG500410 | 1
1 |
| N333 | B | Inspect seatbelt dates/part numbers Failed inspection Front seatbelt
retractor – Left – Renew Drive in/drive out | Range Rover/Ebony | 05.10.10 76.73.31
02.02.02 | 0.1 0.3
0.2 | LR093785 KYG500410 | 1
1 |
| N333 | C | Inspect seatbelt dates/part numbers Failed inspection Front seatbelt
retractor – Left – Renew | Range Rover Sport/Ebony | 05.10.10
76.73.31 | 0.1
0.3 | LR112210 KYG500410 | 1
1 |
| N333 | D | Inspect seatbelt dates/part numbers Failed inspection Front seatbelt
retractor – Left – Renew Drive in/drive out | Range Rover Sport/Ebony | 05.10.10 76.73.31
02.02.02 | 0.1 0.3
0.2 | LR112210 KYG500410 | 1
1 |
| PROGRAM CODE | OPTION CODE | DESCRIPTION | MODEL/ SEATBELT COLOR | SRO | TIME (HOURS) | PART NUMBER | QUANTITY |
| N333 | E | Inspect seatbelt dates/part numbers Failed inspection Front seatbelt
retractor – Left – Renew | Range
Rover/Espresso | 05.10.10
76.73.31 | 0.1
0.3 | LR093783 KYG500410 | 1
1 |
| N333 | F | Inspect seatbelt dates/part numbers Failed inspection Front seatbelt
retractor – Left – Renew Drive in/drive out | Range
Rover/Espresso | 05.10.10 76.73.31
02.02.02 | 0.1 0.3
0.2 | LR093783 KYG500410 | 1
1 |
| N333 | G | Inspect seatbelt dates/part numbers Failed inspection Front seatbelt
retractor – Left – Renew | Range Rover Sport/Espresso | 05.10.10
76.73.31 | 0.1
0.3 | LR112209 KYG500410 | 1
1 |
| N333 | H | Inspect seatbelt dates/part numbers Failed inspection Front seatbelt
retractor – Left – Renew Drive in/drive out | Range Rover Sport/Espresso | 05.10.10 76.73.31
02.02.02 | 0.1 0.3
0.2 | LR112209 KYG500410 | 1
1 |
| N333 | K | Inspect seatbelt dates/part numbers –
Release vehicle | Range Rover and Range Rover Sport | 05.10.10 | 0.1 | – | – |
| N333 | M | Inspect seatbelt dates/part numbers –
Release vehicle Drive in/drive out | Range Rover and Range Rover Sport | 05.10.10
02.02.02 | 0.1
0.2 | – | – |
WORKSHOP PROCEDURE:
Normal Warranty policies and procedures apply.
| NOTES: |
| The dates shown on the seatbelt label and within this bulletin are in the following format –
DD/MM/YY. Some variation in the illustrations may occur, but the essential information is always correct. |
1
Open the 1 front left door.
2
Locate the label on the front left seatbelt.
3
| NOTES: |
|
Vehicles with ebony seatbelts only: inspect both sides of the front left seatbelt label for the production date and part number.
- If the front left seatbelt part number is ‘CPLA 611B09 ED8PVJ’ and the production date is from 07/05/2016 up to and including 15/09/2016, go to step 5.
- If the front left seatbelt part number is ‘CPLA 611B09 ED8PVJ’ but the production date is not from 07/05/2016 up to and including 15/09/2016, release the vehicle.
4
| NOTES: |
|
Vehicles with espresso seatbelts only: visually inspect both sides of the front left seatbelt label for the production date and part number.
- If the front left seatbelt part number is ‘CPLA 611B09 ED8AAM’ and the production date is from 07/05/2016 up to and including 13/09/2016, go to step 5.
- If the front left seatbelt part number is ‘CPLA 611B09 ED8AAM’ but the production date is not from 07/05/2016 up to and including 13/09/2016, release the vehicle.
5
Renew the front left seatbelt retractor (see TOPIx Workshop Manual section 501-20A: Seatbelt System – Removal and Installation).
4 Affected Products
Vehicles
| LAND ROVER | RANGE ROVER | 2016-2017 |
| LAND ROVER | RANGE ROVER SPORT | 2016-2017 |
19 Associated Documents
Chronology
ISSUED Interim Owner Notification Letter(Part 577)- Spanish
RIONL-19V350-1173.pdf 360.141KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-19V350-2358.pdf 345.944KB
Manufacturer Notices(to Dealers,etc)- NOTIFICATION OF NONCOMPLIANCE RECALL N333 (NHTSA 19V-350)
RCMN-19V350-6738.pdf 137.073KB
Recall Acknowledgement
RCAK-19V350-9976.pdf 296.406KB
Non-Compliance Notice 573 Report
RCLRPT-19V350-5770.PDF 213.923KB
Miscellaneous Document – Safety Recall N333 – Driver’s seat belt Emergency Locking Retractor
RMISC-19V350-3661.pdf 52.443KB
ISSUED Owner Notification Letter(Part 577)- Spanish
RCONL-19V350-3036.pdf 77.362KB
ISSUED Owner Notification Letter(Part 577)
RCONL-19V350-5095.pdf 63.842KB
Recall Quarterly Report #2, 2019-4
RCLQRT-19V350-9723.PDF 211.246KB
Miscellaneous Document – Safety Recall Launch Status slide
RMISC-19V350-8341.pdf 28.381KB
Miscellaneous Document – SAFETY RECALL LAUNCH STATUS Slide
RMISC-19V350-2168.pdf 37.019KB
Recall Quarterly Report #1, 2019-3
RCLQRT-19V350-7966.PDF 211.147KB
Recall 573 Report – AMENDMENT 1
RCLRPT-19V350-1736.PDF 214.659KB
Miscellaneous Document – SAFETY RECALL LAUNCH STATUS N333 & N336
Miscellaneous Document – Driver Seat Belt Information Bulletin
RMISC-19V350-2065.pdf 154.645KB
Manufacturer Notices(to Dealers, etc.) NON-COMPLIANCE RECALL N333 FRONT LEFT SEATBELT EMERGENCY LOCKING RETRACTOR. Certain 2016-2017 Land Rover Range Rover Sport imported into the United States market.
RCMN-19V350-9946.pdf 648.025KB
Miscellaneous Document – SAFETY RECALL LAUNCH STATUS
RMISC-19V350-8870.pdf 98.709KB
Remedy Instructions and TSB
RCRIT-19V350-6956.pdf 353.859KB
Latest Recalls Documents
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