NHTSA Campaign Number: 16V940
Manufacturer Jaguar
Land Rover North America, LLC
Components SEAT BELTS
Potential Number of Units Affected 8,232
Seat Belt Pretensioners may not Function Properly
If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.
Summary
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017 Jaguar XE vehicles manufactured July 12, 2016, to December 2, 2016, and Jaguar F-Type vehicles manufactured July 14, 2016, to December 16, 2016.
The affected vehicles have front seat seatbelt pretensioners that may not function properly in the event of a crash.
Remedy
Jaguar will notify owners, and dealers will inspect the front seat belt assemblies, replacing them as necessary, free of charge.
The recall is expected to begin February 20, 2017.
Owners may contact Jaguar customer service at 1-800-452-4827.
Jaguar’s number for this recall is J081.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Jaguar has a Recall
NOTIFICATION OF SAFETY RECALL J081: FRONT SEATBELT PRE-TENSIONER OPERATION
| 28-DEC-16 | NO.: 7-117USA | SEC.: RECALL | MKT.: USA |
Jaguar Land Rover North America, LLC has informed the National Highway Traffic Safety Administration (NHTSA) of its intent to perform a Recall on certain 2017 model year Jaguar F-TYPE and XE vehicles imported into the United States market. Information relating to the Recall will be posted on the National Highway Traffic Safety Administration website.
United States Federal regulations require that retailers must be advised of this Recall notification within three working days after government notification.
United States Federal law requires retailers to complete any outstanding safety Recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a retailer could result in a civil penalty of up to $21,000.00 per vehicle.
This Recall Service Bulletin serves as notification to all Jaguar retailers in the United States and Puerto Rico that any affected new vehicles may not be sold and delivered for customer use until the Recall repair is completed.
DESCRIPTION OF ISSUE
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the front row seating seatbelt pre-tensioners may not function properly due to a deviation in generant mix ratio.
AFFECTED VEHICLE RANGE
F-TYPE (X152)
Model Year: ……….. 2017
VIN: ………………….. SAJWA6AT4H8K41657-SAJWA6ET0H8K46350
XE (X760)
Model Year: ……….. 2017
VIN: ………………….. SAJAR4BG8HA960928-SAJAK4BN0HA971795
A total of 8,246 vehicles are potentially affected in the USA and Federalized Territories.
Visit the Jaguar Business Network (JBN) website for a list of affected unsold vehicles (as of 22 December 2016).
EFFECT ON VEHICLE OPERATION
In the event of a crash of sufficient severity, the front seatbelt pre-tensioner may fail to operate when required. Failure to operate can lead to increased injuries to the front seat occupants.
SERVICE PROGRAM / REWORK ACTION
Owners will be notified by mail and instructed to take their vehicle to a Jaguar retailer who will inspect both front row seating seatbelt assemblies for identification of the production date. If the seatbelt production date is from the specified production dates at risk, it will be replaced. If the seatbelt production date is not from the specified production dates at risk, no further action is required.
There will be no charge to owners for this action.
OWNER NOTIFICATION
Owner notification will occur on or before 20 February 2017.
ACTION TO BE TAKEN
Check DDW to ensure that the vehicle is affected by this program prior to undertaking any rework action.
Retailers are required to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the rework action. Jaguar Land Rover North America recommends that affected sales demonstrator and loaner vehicles are repaired before use and that used vehicles are repaired before sale.
Sold vehicles will be subject to the standard Recall notification and Recall bulletin process detailing the action required for vehicles in the hands of owners.
Refer to Technical Bulletin J081NAS, SAFETY RECALL: Autoliv Seatbelt Operation, for detailed Inspection Procedure instructions. Any vehicle that fails the Inspection Procedure MUST continue to be held until an updated Technical Bulletin, with complete parts and repair information, is published.
PARTS
No parts required.
TOOLS
Refer to the Technical Bulletin referenced above for any required special tools.
WARRANTY
NOTE: check DDW to ensure that a vehicle is affected by this program prior to undertaking any rework action.
At the time of confirming a booking for vehicle repair, ensure that all outstanding Recall and Service Actions are identified to ensure the correct parts are available and adequate workshop time is allocated for repairs to be completed in one visit.
Warranty claims must be submitted quoting the Program Code together with the relevant Option Code. SRO and parts information is included for information only. The Option Code(s) that allows for the drive in/drive out allowance may only be claimed if the vehicle is brought into the workshop for this action alone to be undertaken.
Repair procedures are under constant review and therefore times/prices are subject to change; those quoted here must be taken as guidance only. Refer to TOPIx to obtain the latest repair time.
NOTE: do not submit claims for vehicles which do not pass the Inspection Procedure in Technical Bulletin J081NAS until an updated Service and/or Technical Bulletin, with complete parts and repair information, is published.
Warranty claims must be submitted for payment within 30 calendar days of completion of the repair.
| PROGRAM CODE | OPTION CODE | DESCRIPTION | SRO | TIME (HOURS) | PART NO. / SUNDRY CODE | QTY. / VALUE |
|---|---|---|---|---|---|---|
| J081 | B | Inspect seatbelt dates – Release vehicle | 05.10.20 | 0.20 | – | – |
| J081 | C | Inspect seatbelt dates – Release vehicle
Drive in/drive out | 05.10.20
10.10.10 | 0.20
0.20 | –
– | –
– |
Normal Warranty policies and procedures apply.
J081NAS3
TECHNICAL BULLETIN
21 FEB 2017
INFORMATION
Changes are highlighted in blue
SECTION:
501-20A
SUBJECT/CONCERN:
SAFETY RECALL: Autoliv Seatbelt Operation
AFFECTED VEHICLE RANGE:
| MODEL: | MODEL YEAR: | VIN: | ASSEMBLY PLANT: |
|---|---|---|---|
| F-TYPE (X152) | 2017 | K41657-K46354 | Castle Bromwich |
MARKETS:
NAS
CONDITION SUMMARY:
NOTE:
XE (X760) vehicles are no longer affected by this Safety Recall. Any XE (X760) vehicle which was previously inspected and held may now be released for sale or onward distribution.
SITUATION:
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the front row seating seatbelt pretensioners may not function properly due to a deviation in generant mix ratio. In the event of a crash of sufficient severity, the front seatbelt pre-tensioners may fail to operate when required. Failure to operate can lead to increased injuries to the front seat occupants.
NOTE:
F-TYPE (X152) vehicles which previously passed the inspection MUST be inspected a second time due to an additional affected seatbelt production date and corresponding production part number.
ACTION:
Retailers are required to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the appropriate Inspection Procedure detailed in this Technical Bulletin. Any vehicle that fails the Inspection Procedure MUST continue to be held until an updated Technical Bulletin, with complete parts and repair information, is published.
Unsold vehicles should have this performed as part of the Pre-Delivery Inspection (PDI) process but must have it completed prior to vehicle handover to the customer (pending passing the Inspection Procedure). Affected vehicles already in the hands of customers should be inspected/updated at the next available opportunity.
PARTS:
No parts required.
SPECIAL TOOLS:
No special tools required.
WARRANTY:
NOTE:
Check DDW to ensure that a vehicle is affected by this program prior to undertaking any rework action.
At the time of confirming a booking for vehicle repair, ensure that all outstanding Recalls and Service Actions are identified to ensure the correct parts are available and adequate workshop time is allocated for repairs to be completed at one visit.
Warranty claims must be submitted quoting the Program Code together with the relevant Option Code. SRO and parts information is included for information only. The Option Code(s) that allows for the drive in / drive out allowance can only be claimed if the vehicle is brought back into the workshop for this action alone to be undertaken.
Repair procedures are under constant review and therefore times / prices are subject to change; those quoted here must be taken as guidance only. Refer to TOPIx to obtain the latest repair time.
NOTES:
- F-TYPE (X152) vehicles which previously passed the inspection MUST be inspected a second time due to an additional affected seatbelt production date and corresponding production part number.
- Do not submit claims for F-TYPE (X152) vehicles which do not pass the Inspection Procedure until an updated Service and/or Technical Bulletin, with complete parts and repair information, is published.
- XE (X760) vehicles are no longer affected by this Safety Recall. Any XE (X760) vehicle which was previously inspected and held may now be released for sale or onward distribution.
Warranty claims must be submitted or payment within 30 calendar days of completion of the repair.
| PROGRAM CODE | OPTION CODE | DESCRIPTION | SRO | TIME (HOURS) | PARTS /SUNDRY CODE | QTY. /VALUE |
|---|---|---|---|---|---|---|
| J081 | B | Inspect seatbelt dates – Release vehicle | 05.10.20 | 0.20 | – | – |
| J081 | C | Inspect seatbelt dates – Release vehicle Drive in/drive out | 05.10.20 10.10.10 | 0.20 0.20 | – – | – – |
| J081 | D | Inspect seatbelt dates – Release vehicle Disengage and reengage transit mode | 05.10.20 86.93.93 | 0.20 0.20 | – – | – – |
| J081 | F | Inspect seatbelt dates – Release vehicle Disengage and reengage transit mode Drive in/drive out | 05.10.20 86.93.93 10.10.10 | 0.20 0.20 0.20 | – – – | – – – |
Normal Warranty policies and procedures apply.
INSPECTION PROCEDURE:
| SEATBELT PRODUCTION DATE | SEATBELT PRODUCTION PART NUMBER |
| 13.07.16 | EX53-611B09-AE0CJA EX53-611B09-AE8PVJ EX53-611B09-BE8PVJ |
| 14.07.16 | EX53-611B08-AE0CJA EX53-611B08-AE8PVJ EX53-611B08-BF8PVJ |
| 15.07.16 | EX53-611B09-BE0CJA EX53-611B09-BE8PVJ |
| 20.07.16 | JX53-611B08-AA8PVJ JX53-611B08-BA0CJA |
| 01.08.16 | EX53-611B09-AE8PVJ |
NOTE:
Left side shown; right side similar.
1 Open the left door.
2
Locate the label on the left seatbelt.
3 NOTE:
The label may need to be folded back away from the seatbelt to read the printed information.
Record the left seatbelt production date AND production part number on the repair order.
4 Repeat steps 1-3 on the right seatbelt.
5 Check the left and right seatbelt production date AND corresponding production part numbers against the table above:
If both seatbelts do not have one of the listed seatbelt production dates AND corresponding production part number, release the vehicle.
- No further action required.
If either seatbelt has any of listed date codes AND corresponding production part number, HOLD the vehicle.
IMPORTANT SAFETY RECALL
This notice applies to your vehicle, SAJXXXXXXXXXXXXXX
February 17, 2017
Safety Recall J081: Autoliv Front Seat Belt Pre-Tensioner Operation
Vehicles / Model Year Affected:
F-TYPE ………… 2017
XE ……………….. 2017
National Highway Traffic Safety Administration Recall Number: 16V-940
Dear Jaguar Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Jaguar has decided that a defect relating to motor vehicle safety exists in certain 2017 model year Jaguar F-Type and XE vehicles.
Your vehicle is included in this Recall action.
What is the concern?
The front row seating seatbelt pre-tensioners may not function properly due to a deviation in generant mix ratio.
In the event of a crash of sufficient severity, the front seatbelt pre-tensioner may fail to operate when required. Failure to operate can lead to increased injuries to the front seat occupants.
What will Jaguar and your Jaguar Retailer do?
Jaguar is carrying out a recall of the vehicles mentioned above. However, we currently do not have stock of the necessary components to repair your vehicle. We are working closely with our suppliers to produce components for this repair as quickly as possible. This is currently anticipated by the end of Q1 2017.
When the components become available, you will be notified by a second mailing and instructed to take your vehicle to a Jaguar retailer who will inspect and, if necessary, replace the front seatbelt pre-tensioners.
There will be no charge for this repair.
What should you do?
When you receive a follow-up notice, please contact your authorized Jaguar retailer to schedule an appointment to have Safety Recall ‘J081’ completed on your vehicle. In the meantime, if you have any questions or concerns, please use the contact information further below.
How long will it take?
The work will be carried out as quickly and efficiently as possible in order to minimize inconvenience to customers and is expected to take approximately 45 minutes, although your retailer may need your vehicle for a longer time. Your retailer can provide you with a better estimate of the overall time for the service visit.
Attention Leasing Agencies: Federal regulations require that you forward this recall notification to the lessee within TEN days
Moved or no longer own this Jaguar?
If you are no longer the owner of this vehicle, Jaguar would greatly appreciate the name and address of the new owner, using the Information Change Form enclosed.
What should you do if you have further questions?
If you have any questions regarding this Recall Action or need assistance in locating your nearest authorized Jaguar retailer, please contact the Jaguar Customer Relationship Centre at 1-8004JAGUAR (1-800-452-4827).
You can also contact Jaguar by e-mail using the following address: [email protected].
If you have the need to contact Jaguar by mail, please use the following address:
Jaguar Land Rover North America, LLC
ATTN: Customer Relationship Center
555 MacArthur Boulevard Mahwah, NJ 07430
If you are having difficulty getting your vehicle repaired in a reasonable time or without charge, or have any additional questions regarding this Safety Recall, you may contact the National Highway Traffic Safety Administration (NHTSA) by writing to:
Administrator, National Highway Traffic Safety Administration
1200 New Jersey Avenue,
SE Washington, D.C. 20590
Or you may call the toll-free Vehicle Safety Hotline at 888-327-4236 (TTY: 800-424-9153), or log on to https://www.safercar.gov to submit a complaint electronically.
Thank you again for selecting Jaguar; your ownership experience is very important to us. We apologize for this issue and recognize this service visit may be an inconvenience to you. Jaguar, in cooperation with your authorized Jaguar retailer, will strive to minimize any inconvenience to you caused by this program.
Peter Pochapsky
Customer Experience Manager
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