NHTSA Campaign Number: 16V943
Manufacturer Jaguar
Land Rover North America, LLC
Components AIR BAGS
Potential Number of Units Affected 16
Possible Front Passenger Air Bag Non-Deployment
In the event of a crash of sufficient severity, the front passenger air bag may not deploy as required, increasing the risk of injury.
Summary
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2016-2017 Jaguar XJ vehicles manufactured September 12, 2016, to October 26, 2016.
The affected vehicles have a front passenger air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying.
Remedy
Jaguar will notify owners, and dealers will replace the front passenger air bag, free of charge.
The recall is expected to begin February 20, 2017.
Owners may contact Jaguar customer service at 1-800-452-4827.
Jaguar’s number for this recall is J080.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Jaguar has a Recall
J080NAS2
TECHNICAL BULLETIN
14 FEB 2017
INFORMATION
Changes are highlighted in blue
SECTION:
501-20B
SUBJECT/CONCERN:
SAFETY RECALL: Autoliv Passenger Airbag Operation
AFFECTED VEHICLE RANGE:
| MODEL: | MODEL YEAR: | VIN: | ASSEMBLY PLANT: |
|---|---|---|---|
| XJ Range (X351) | 2016-2017 | W03351-W04583 | Castle Bromwich |
MARKETS:
NAS
CONDITION SUMMARY:
SITUATION:
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the front passenger airbag may not function properly due to a deviation in generant mix ratio.
ACTION:
Retailers are required to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the Service Instruction detailed in this Technical Bulletin. Unsold vehicles should have this performed as part of the Pre-Delivery Inspection (PDI) process but must have it completed prior to vehicle handover to the customer.
Affected vehicles already in the hands of customers should be updated at the next available opportunity.
PARTS:
NOTE:
Order only the expected percentage demand of parts identified.
| DESCRIPTION | PART NO. /SUNDRY CODE | QTY. /VALUE | EXPECTED % OF VEHICLES REQUIRING PARTS |
|---|---|---|---|
| Passenger airbag module | C2D5633 | 1 | 100 |
| Nut and washer kit | C2S39739 | 8 | 100 |
SPECIAL TOOLS:
Refer to Workshop Manual/Service Instruction for any required special tools.
WARRANTY:
NOTE:
Check DDW to ensure that a vehicle is affected by this program prior to undertaking any rework action.
At the time of confirming a booking for vehicle repair, ensure that all outstanding Recalls and Service Actions are identified to ensure the correct parts are available and adequate workshop time is allocated for repairs to be completed at one visit.
Warranty claims must be submitted quoting the Program Code together with the relevant Option Code. SRO and parts information is included for information only. The Option Code(s) that allows for the drive in / drive out allowance can only be claimed if the vehicle is brought back into the workshop for this action alone to be undertaken.
Repair procedures are under constant review and therefore times / prices are subject to change; those quoted here must be taken as guidance only. Refer to TOPIx to obtain the latest repair time.
Warranty claims must be submitted or payment within 30 calendar days of completion of the repair.
NOTE:
The replacement airbag serial number MUST be recorded on the claim verbatim.
| PROGRAM CODE | OPTION CODE | DESCRIPTION | SRO | TIME (HOURS) | PARTS /SUNDRY CODE | QTY. /VALUE |
|---|---|---|---|---|---|---|
| J080 | B | Install a new passenger airbag module | 76.73.37 | 2.6 | C2D5633 C2S39739 | 1 8 |
| J080 | C | Install a new passenger airbag module Drive in/drive out | 76.73.37 10.10.10 | 2.6 0.2 | C2D5633 C2S39739 – | 1 8 – |
| J080 | D | Install a new passenger airbag module Disengage/reengage transit mode | 76.73.37 86.93.93 | 2.6 0.2 | C2D5633 C2S39739 – | 1 8 – |
| J080 | E | Install a new passenger airbag module Disengage/reengage transit mode Drive in/drive out | 76.73.37 86.93.93 10.10.10 | 2.6 0.2 0.2 | C2D5633 C2S39739 – – | 1 8 – – |
Normal Warranty policies and procedures apply.
SERVICE INSTRUCTION:
1 Remove and discard the passenger airbag module (see TOPIx Workshop Manual section 501-20B: Supplemental Restraint System – Passenger Air Bag Module).
2 NOTE:
The replacement airbag serial number MUST be recorded on the claim verbatim.
Install a new passenger airbag module (see TOPIx Workshop Manual section 501-20B: Supplemental Restraint System – Passenger Air Bag Module).
IMPORTANT SAFETY RECALL
This notice applies to your vehicle, SAJXXXXXXXXXXXXXX
February 09, 2017
Safety Recall J080 Autoliv Passenger Airbag Operation
Vehicle Affected: Jaguar XJ
Model Year: 2016-2017
National Highway Traffic Safety Administration Recall Number: 16V-943
Dear Jaguar Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Jaguar has decided that a defect relating to motor vehicle safety exists in certain 2016, 2017model year Jaguar XJ vehicles
Your vehicle is included in this Recall action.
What is the concern?
The front passenger airbag may not function properly due to a deviation in airbag inflator initiator generant mix ratio.
In the event of a crash of sufficient severity, the front passenger airbag may not deploy when required. Failure to deploy can lead to increased injuries to the front passenger seat occupant.
What will Jaguar and your Jaguar Retailer do?
Jaguar is carrying out a Safety Recall of the vehicles mentioned above. An authorized Jaguar retailer will replace the front passenger airbag module.
There will be no charge for this repair.
What should you do?
Please contact your authorized Jaguar retailer at your earliest convenience to schedule an appointment to have Recall J080 completed on your vehicle.
How long will it take?
The work will be carried out as quickly and efficiently as possible in order to minimize inconvenience to customers and is expected to take approximately three hours, although your retailer may need your vehicle for a longer time. Your retailer can provide you with a better estimate of the overall time for the service visit.
Attention Leasing Agencies: Federal regulations require that you forward this recall notification to the lessee within TEN days.
Moved or no longer own a Jaguar?
If you are no longer the owner of this vehicle, Jaguar would greatly appreciate the name and address of the new owner, using the Information Change Form enclosed.
www.jaguarusa.com www.landroverusa.com
What should you do if you have further questions?
If you have any questions regarding this Recall Action or need assistance in locating your nearest authorized Jaguar retailer, please contact the Jaguar Customer Relationship Centre at 1-800-4JAGUAR (1-800-452-4827.
You May also contact us by email using the following address: [email protected]
If you have the need to contact Jaguar by mail, please use the following address:
Jaguar Land Rover North America, LLC
ATTN: Customer Relationship Centre
555 MacArthur Boulevard
Mahwah, NJ 07430
If you are having difficulty getting your vehicle repaired in a reasonable time, without charge, or have any additional questions regarding this Urgent Safety Recall, you may contact the National Highway Traffic Safety Administration (NHTSA) by writing to:
Administrator, National Highway Traffic Safety Administration
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Or you may call the toll-free Vehicle safety Hotline at 1-888-327-4236 (TTY: 1-800424-9153), or log on to https://www.safercar.gov to submit a complaint electronically.
We appreciate your confidence in our product and wish to do everything we can to retain that confidence. Jaguar, in cooperation with your authorized retailer, witl strive to minimize any inconvenience to you caused by this campaign.
Sincerely,
Peter pochapsky
Customer Experience Manager
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