March 11, 2021 NHTSA CAMPAIGN NUMBER: 21V168000
Lower Knee Air Bag Cushion Cover May Come Loose
In the event of a crash, an unfolded knee air bag may not offer the driver full protection, increasing the risk for injury.
NHTSA Campaign Number: 21V168
Manufacturer Jaguar
Land Rover
North America, LLC
Components AIR BAGS
Potential Number of Units Affected 250
Summary
Jaguar
Land Rover
North America, LLC (Land Rover
) is recalling certain 2020 Range Rover Evoque vehicles. The cushion cover on the left-side lower knee air bag may come loose, which could result in the cushion unfolding from the air bag module housing.
Remedy
Land Rover
will notify owners, and dealers will replace the left-side lower knee air bag module, free of charge. The recall began May 3, 2021. Owners may contact Land Rover
customer service at 1-800-637-6837. Land Rover
’s number for this recall is N566.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY
1-800-424-9153), or go to www.safercar.gov.
Check if your Land Rover has a Recall
DESCRIPTION OF ISSUE
An issue has been identified on certain Land Rover
vehicles within the listed Affected Vehicle Range where the Driver Lower Airbag Module cushion cover may become loose due to a degradation of the adhesive on the airbag dust cover. This can result in the airbag cushion partially unfolding from the airbag module housing and being visible in the front left footwell.
AFFECTED VEHICLE RANGE
A total of 250 vehicles are affected in the USA and its Federal Territories.
Range Rover Evoque
Model Year: ………….. 2020
VIN: ………………………… SALZL2FX5LH005546-SALZP2FX4LH007079
Visit the British Brands Sales Suite (BBSS) website for a list of affected new vehicles at your retailer.
EFFECT ON VEHICLE OPERATION
Should the Driver Lower Airbag Module not remain correctly folded in its as-designed position, in the event of a vehicle crash of sufficient severity where Driver Lower Airbag Module deployment is required, the driver may not receive the full protection afforded by the Driver Lower Airbag and could increase the severity of injuries experienced.
SERVICE PROGRAM / REWORK ACTION
Owners will be notified by mail and instructed to take their vehicle to an authorized Land Rover
retailer who will replace the Driver Lower Airbag Module with one manufactured to the correct specification. There will be no charge to owners for this action under this Program.
Unsold vehicles will have this done as part of the Pre-Delivery Inspection (PDI) process and before vehicle handover to the customer.
OWNER NOTIFICATION
Owner notification is expected to occur on or before May 7, 2021.
ACTION TO BE TAKEN
Use the Jaguar
Land Rover
claims submission system to make sure that the vehicle is affected by this Program prior to undertaking any rework action.
Retailers are required to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the rework action.
Jaguar
Land Rover
North America, LLC recommends that affected sales demonstrator and loaner vehicles are repaired before use and that used vehicles are repaired before sale. Retailers who choose to proceed against this recommendation, where legally permitted, must clearly and conspicuously disclose the open recall to the applicable customers.
Refer to Technical Bulletin N566NAS, SAFETY RECALL: Driver Lower Airbag Module Renew, for detailed repair instructions.
TECHNICAL Q & A: SAFETY RECALL N566
Main Message: The Driver Lower Airbag Module cushion cover may become loose due to a degradation of the adhesive on the airbag dust cover. This can result in the airbag cushion partially unfolding from the airbag module housing and being visible in the front left footwell.
Q1 Who do I contact if a member of the press contacts me about this recall?
Please ensure Press enquiries are referred to the Jaguar
Land Rover
North America Press Office to the attention of:
Stuart Schorr
Director, Communications
Jaguar
Land Rover
North America, LLC
[email protected]
Office: +1-201-760-8561
Cell: +1-201-739-2964
Q2 Why is Jaguar
Land Rover
recalling certain Land Rover
vehicles?
Should the Driver Lower Airbag Module not remain correctly folded in its as-designed position, in the event of a vehicle crash of sufficient severity where Driver Lower Airbag Module deployment is required, the driver may not receive the full protection afforded by the Driver Lower Airbag and could increase the severity of injuries experienced.
Q3 Can you tell me more about what is wrong with the vehicles?
An investigation found through the supplier records, the initial production assembly of the lower airbag modules used a manual, uncontrolled process, for the installation of the dust cover over the module. This process has led to a limited number of driver lower airbag module dust covers detaching, allowing airbag cushions to unfold when installed in vehicles due to inadequate adhesion of the dust cover to the lower airbag module.
Q4 How would the customer become aware of potentially having this concern?
Customers may see the airbag cushion partially unfolding from the driver lower airbag module housing and being visible in the driver footwell.
Q5 Does this concern affect vehicle safety?
Yes. Vehicles in this condition may not provide the full protection to the driver during a crash afforded by the driver lower airbag module and could increase the severity of injuries experienced.
Q6 Has Jaguar
Land Rover
Limited received many complaints?
Yes, there have been a number of reports of this issue.
Q7 Have there been any accidents, fires, or injuries?
Jaguar
Land Rover
is not aware of any accidents, fires, or injuries which have been attributed to this issue.
Q8 How was the condition discovered?
An investigation was opened on January 19, 2021, following a number of Electronic Product Quality reports (EPQR) received from the market.
Q9 How long has Jaguar
Land Rover
known about this problem?
The investigation was opened on January 19, 2021.
Q10 Is the defect leading you to any concerns regarding the reliability of a system, which is supposed to be designed and engineered for the passengers’ safety? What type of measures are you planning to take?
We have no concerns with the overall reliability of the vehicle. Jaguar
Land Rover
carefully monitors field data to ensure that any matters relating to safety and compliance are rigorously investigated.
Q11 What has Jaguar
Land Rover
done in production?
Production vehicles are manufactured with driver lower airbag modules assembled using a controlled process ensuring adhesion of the dust cover.
Q12 What will an authorized Land Rover
retailer do to the vehicles?
An authorized Land Rover
retailer will renew the Driver lower airbag module with one manufactured to the correct specification.
Q13 Which vehicles are affected by this recall?
Certain 2020 model year Land Rover
Range Rover Evoque vehicles, manufactured from February 12 through February 19, 2019, are affected:
SALZL2FX5LH005546-SALZP2FX4LH007079
Q14 Are other Jaguar
Land Rover
models affected by these actions?
No other models, other than those listed on this document, are known to be affected by this condition.
Q15 Are parts available to rework vehicles?
Yes, the necessary parts are available for authorized Land Rover
retailers to conduct this repair.
Q16 How much will the recall cost Jaguar
Land Rover
?
Cost was not a factor in deciding to recall these vehicles.
Q17 How do I know if my vehicle is affected?
All owners of potentially affected vehicles will shortly receive a letter inviting them to contact an authorized Land Rover
retailer for the work to be carried out.
Q18 How long does it take for the vehicle to be inspected and repaired?
The work will be carried out as quickly and efficiently as possible to minimize inconvenience to customers and is expected to take no longer than 30 minutes. Due to retailer schedules, vehicles may be required for longer.
Q19 Can I continue to drive my vehicle safely until it has been recalled?
Customers are advised to contact an authorized Land Rover
retailer should they have any concerns regarding their vehicles.
SITUATION:
An issue has been identified on certain Land Rover
vehicles within the listed Affected Vehicle Range where the Driver Lower Airbag Module cushion cover may become loose due to a degradation of the adhesive on the airbag dust cover. This can result in the airbag cushion partially unfolding from the airbag module housing and being visible in the front left footwell.
Should the Driver Lower Airbag Module not remain correctly folded in its as-designed position, in the event of a vehicle crash of sufficient severity where Driver Lower Airbag Module deployment is required, the driver may not receive the full protection afforded by the Driver Lower Airbag and could increase the severity of injuries experienced.
ACTION:
Retailers are required to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the procedure(s) detailed in this Technical Bulletin. Unsold vehicles should have this performed as part of the Pre-Delivery Inspection (PDI) process but must have it completed prior to vehicle handover to the customer.
Affected vehicles already in the hands of customers should be updated at the next available opportunity.
SERVICE INSTRUCTION:
1
Renew the driver lower airbag module (see TOPIx Workshop Manual section 501-20B: Supplementary Restraint System – Removal and Installation – Driver Lower Airbag Module).
SEOCONTENT-START
N566NAS1
TECHNICAL BULLETIN
20 APR 2021
© Jaguar
Land Rover
North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained,
professional Technicians with the knowledge, tools, and equipment required to do the
job properly and safely. It informs these Technicians of conditions that may occur on
some vehicles, or provides information that could assist in proper vehicle service. The
procedures should not be performed by ‘do-it-yourselfers’. If you are not a Retailer, do
not assume that a condition described affects your vehicle. Contact an authorized
Land Rover
service facility to determine whether this bulletin applies to a specific
vehicle.
100-00
S E C T I O N :
SAFETY RECALL: Driver Lower Airbag Module Renew
S U B J E C T / C O N C E R N :
MODEL: MODEL YEAR: VIN:
New Range Rover Evoque (LZ) 2020 005546-007083
A F F E C T E D V E H I C L E R A N G E :
MARKET S :
Page 1 of 4
https://topix.landrover.jlrext.com/topix/service/procedure/1182257/ODYSSEY_FSA/G285… 4/20/2021
CANADA, USA
C O N D I T I O N S U M M A R Y :
Page 2 of 4
https://topix.landrover.jlrext.com/topix/service/procedure/1182257/ODYSSEY_FSA/G285… 4/20/2021
NOTE:
Use the Vehicle Identification Number (VIN) and the Electronic Parts Catalogue
(EPC) to confirm part number(s) necessary to perform repairs.
DESCRIPTION PART NUMBER QUANTITY
Driver lower airbag module LR115828 1
NOTE:
Use the Jaguar
Land Rover
claims submission system to make sure that a
vehicle is eligible for this program prior to undertaking any rework action.
At the time of confirming a booking for vehicle repair, make sure that all open Recall
and Service Actions are identified to make sure the correct parts are available and
adequate workshop time is allocated for repairs to be completed at one visit.
Warranty claims must be submitted quoting the Program Code and the relevant
Option Code; this will result in payment of the stated time. The SRO and parts
information is included for information only. The Option Code(s) that allows for the
drive in/drive out allowance may only be claimed if the vehicle is brought back into the
workshop for this action alone to be undertaken.
Repair procedures are under constant review and therefore times/prices are subject to
change; those quoted here must be taken as guidance only. Use TOPIx to obtain the
latest repair time.
Warranty claims must be submitted or payment within 30 calendar days of completion
of the repair.
PROGRAM
CODE
OPTION
CODE
DESCRIPTION SRO TIME
(HOURS)
PART
NUMBER
QUANTITY
P A R T S I N F O R M A T I O N :
W A R R A N T Y I N F O R M A T I O N :
Page 3 of 4
https://topix.landrover.jlrext.com/topix/service/procedure/1182257/ODYSSEY_FSA/G285… 4/20/2021
PROGRAM
CODE
OPTION
CODE
DESCRIPTION SRO TIME
(HOURS)
PART
NUMBER
QUANTITY
N566 A Driver lower
airbag module –
Renew
76.74.77 0.2 LR115828 1
N566 B Driver lower
airbag module –
Renew
Drive in/drive out
76.74.77
02.02.02
0.2
0.2
LR115828
–
1
–
Normal Warranty policies and procedures apply.
NOTE:
The option that contains the drive in/drive out allowance may only be claimed
when the vehicle has been brought back into the workshop for this action alone
to be undertaken.
************************************************************************************************
IMPORTANT SAFETY RECALL
This notice applies to your vehicle,
May 03, 2021
SAFETY RECALL N566: Driver Lower Airbag Module
Replacement Vehicle Affected: Land Rover
Range Rover Evoque Model Year: 2020
National Highway Traffic Safety Administration (NHTSA) Recall Number: 21V-168 Dear Land Rover
Range
Rover Evoque Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Land Rover
has decided that a defect which relates to motor vehicle safety exists in certain 2020
model year Land Rover
Range Rover Evoque vehicles.
Your vehicle is included in this Recall action.
What is the reason for this program?
The Driver Lower Airbag Module cushion cover may become loose due to a degradation of the adhesive
on the airbag dust cover. This can result in the airbag cushion partially unfolding from the airbag
module housing and being visible in the front left footwell.
Should the Driver Lower Airbag Module not remain correctly folded in its correct position, in the
event of a vehicle crash where the Driver Lower Airbag Module deploys, the driver may not receive
the full protection afforded by the Driver Lower Airbag and could increase the severity of injuries
experienced..
What will Land Rover
and your authorized Land Rover
retailer do?
Land Rover
is carrying out a recall of the vehicles mentioned above to replace the Driver Lower
Airbag Module with one manufactured to the correct specification. There will be no charge for this
repair under this program.
What should you do?
Please contact your preferred authorized Land Rover
retailer and provide them with your Vehicle
Identification Number (VIN) and request a service date to complete the work required under Program
Code ‘N566’.
Attention Leasing Agencies: If you are a vehicle lessor, Federal Regulations require you to forward
this notice to your lessee within ten (10) days.
How long will it take?
The work will be carried out as quickly and efficiently as possible in order to minimize
inconvenience to customers and is expected to take 30 minutes, although your retailer may need your
vehicle for a longer time. Your retailer can provide you with a better estimate of the overall time
for the service visit.
No
Jaguar
Land Rover
rth America, LLC
100 Jaguar
Land Rover
Way, Mah ah, NJ 07495 Tel: 201.818.8500
0000025
0000001
Moved or no longer own this Land Rover
vehicle?
If you are no longer the owner of this vehicle, Land Rover
would greatly appreciate the name and
address of the new owner, using the Information Change Form enclosed.
What should you do if you have further questions?
If you have any questions or concerns, please contact the Service Manager at your authorized Land
Rover retailer for assistance. If you have any queries or concerns that your retailer cannot
address, please contact the Land Rover
Customer Relationship Center at 1-800-637-6837, Option 9,
and one of our representatives will be happy to assist you.
You may also contact us by email using the following address: [email protected]. Please
include your full name, address, and VIN of your vehicle in your email.
If you have the need to contact Land Rover
by mail, please use the following address:
Jaguar
Land Rover
North America, LLC ATTN: Customer Relationship Center 100 Jaguar
Land Rover
Way
Mahwah, NJ 07495
If after having attempted to take advantage of this recall you believe you have not been able to
have your vehicle remedied without charge and within a reasonable amount of time, you may submit a
complaint to the:
Administrator
National Highway Traffic Safety Administration 1200 New Jersey Ave., S.E.,
Washington, D.C., 20590
or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to
https://www.safercar.gov.
Land Rover
appreciates your confidence in our product and wish to do everything we can to retain
that confidence. We recognize this service visit may be an inconvenience to you. Land Rover
, in
cooperation with your authorized Land Rover
retailer, will strive to minimize any inconvenience to
you caused by this program.
Sincerely,
Thomas Giese
Director, Technical Services – MA-43 Customer Service
******************************************************************************************************
SAFETY RECALL N566 (NHTSA 21V-168) –
DRIVER LOWER AIRBAG MODULE RENEW
NAS21.04.008 RECALL USA AFTERSALES BULLETIN
APRIL 20, 2021
Jaguar
Land Rover
North America, LLC
100 Jaguar
Land Rover
Way
Mahwah, NJ 07495
Jaguar
Land Rover
North America, LLC has informed the National Highway Traffic Safety Administration (NHTSA) of its intent to perform a Safety Recall on certain 2020 model year Land Rover
Range Rover Evoque vehicles imported into the United States market. Information relating to this Recall will be posted on the National Highway Traffic Safety Administration website.
United States Federal regulations require that retailers must be notified within a reasonable time after the manufacturer decides that a defect that relates to motor vehicle safety or a noncompliance exists.
United States Federal law requires retailers to complete any outstanding Recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a retailer could result in a civil penalty of up to $22,723.00 per vehicle.
This Aftersales Bulletin serves as notification to all Land Rover
retailers in the United States and Federalized Territories that any affected new vehicles may not be sold and delivered for customer use until the Recall repair is completed.
NOTE: this bulletin updates Aftersales Bulletin NAS21.03.030.
PARTS
NOTE: use the Vehicle Identification Number (VIN) and the Electronic Parts Catalog (EPC) to confirm part number(s) necessary to perform repairs. DESCRIPTION PART NUMBER QUANTITY
Driver lower airbag module
LR115828
1
TOOLS
Refer to Technical Bulletin noted above for any required tools.
WARRANTY
NOTE: use the Jaguar
Land Rover
claims submission system to make sure that a vehicle is affected by this program prior to undertaking any rework action.
At the time of confirming a booking for vehicle repair, make sure that all outstanding Recall and Service Actions are identified to make sure the correct parts are available and adequate workshop time is allocated for repairs to be completed at one visit.
Warranty claims must be submitted quoting the Program Code together with the relevant Option Code. The SRO and parts information is included for information only. The Option Code(s) that allows for the drive in/drive out allowance can only be claimed if the vehicle is brought back into the workshop for this action alone to be undertaken.
Repair procedures are under constant review and therefore times / prices are subject to change; those quoted here must be taken as guidance only. Use TOPIx to obtain the latest repair time.
Warranty claims must be submitted for payment within 30 calendar days of completion of the repair. PROGRAM CODE OPTION CODE DESCRIPTION SRO TIME (HOURS) PART QUANTITY
N566
A
Driver lower airbag module – Renew
76.74.77
0.2
LR115828
1 N566 B Driver lower airbag module – Renew Drive in/drive out 76.74.77 02.02.02 0.2 0.2 LR115828 1 –
Normal Warranty policies and procedures apply.
SAMPLE OWNER LETTER: SAFETY RECALL N566
IMPORTANT SAFETY RECALL
This notice applies to your vehicle SALZXXXXXXXXXXXXX
May 2021
SAFETY RECALL N566: Driver Lower Airbag Module Renew
Vehicle Affected: Land Rover
Range Rover Evoque Model Year: 2020
National Highway Traffic Safety Administration (NHTSA) Recall Number: 21V-168
Dear Land Rover
Range Rover Evoque Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Land Rover
has decided that a defect which relates to motor vehicle safety exists in certain 2020 model year Land Rover
Range Rover Evoque vehicles.
Your vehicle is included in this Recall action.
What is the reason for this program?
The Driver Lower Airbag Module cushion cover may become loose due to a degradation of the adhesive on the airbag dust cover. This can result in the airbag cushion partially unfolding from the airbag module housing and being visible in the front left footwell.
Should the Driver Lower Airbag Module not remain correctly folded in its as-designed position, in the event of a vehicle crash of sufficient severity where Driver Lower Airbag Module deployment is required, the driver may not receive the full protection afforded by the Driver Lower Airbag and could increase the severity of injuries experienced.
What will Land Rover
and your authorized Land Rover
retailer do?
Land Rover
is carrying out a recall of the vehicles mentioned above to renew the Driver Lower Airbag Module with one manufactured to the correct specification.
There will be no charge for this repair under this program.
What should you do?
Please contact your preferred authorized Land Rover
retailer and provide them with your Vehicle Identification Number (VIN) and request a service date to complete the work required under Program Code ‘N566’.
Attention Leasing Agencies: if you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten days.
How long will it take?
The work will be carried out as quickly and efficiently as possible to minimize inconvenience to customers and is expected to take 30 minutes, although your retailer may need your vehicle for a longer time. Your retailer can provide you with a better estimate of the overall time for the service visit. sample
Moved or no longer own this Land Rover
vehicle?
If you are no longer the owner of this vehicle, Land Rover
would greatly appreciate the name and address of the new owner, using the Information Change Form enclosed.
What should you do if you have further questions?
If you have any questions or concerns regarding this Program, please contact the Service Manager at your authorized Land Rover
retailer for assistance. If you have any queries or concerns that your local Retailer cannot address, please contact the Land Rover
Customer Relationship Center at 1-800-637-6837, Option 9, and one of our representatives will be happy to assist you.
You may also contact us by email using the following address: [email protected]. Please include your full name, address, and VIN of your vehicle in your email.
If you have the need to contact Land Rover
by mail, please use the following address:
Jaguar
Land Rover
North America, LLC ATTN: Customer Relationship Center 100 Jaguar
Land Rover
Way Mahwah, NJ 07495
If after having attempted to take advantage of this recall you believe you have not been able to have your vehicle remedied without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C., 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
Land Rover
appreciates your confidence in our product and wish to do everything we can to retain that confidence. We recognize this service visit may be an inconvenience to you. Land Rover
, in cooperation with your authorized Land Rover
retailer, will strive to minimize any inconvenience to you caused by this program.
Sincerely,
Thomas Giese Director, Technical Services Customer Service Jaguar
Land Rover
North America, LLC
sample
***********************************************************************************************************
NOTIFICATION OF SAFETY RECALL N566
(NHTSA 21V-168)
NAS21.03.030 RECALL USA AFTERSALES BULLETIN
MARCH 25, 2021
Jaguar
Land Rover
North America, LLC
100 Jaguar
Land Rover
Way
Mahwah, NJ 07495
Jaguar
Land Rover
North America, LLC has informed the National Highway Traffic Safety Administration (NHTSA) of its intent to perform a Safety Recall on certain 2020 model year Land Rover
Range Rover Evoque vehicles imported into the United States market. Information relating to this Recall will be posted on the National Highway Traffic Safety Administration website.
United States Federal regulations require that retailers must be notified within a reasonable time after the manufacturer decides that a defect that relates to motor vehicle safety or a noncompliance exists.
United States Federal law requires retailers to complete any outstanding Recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a retailer could result in a civil penalty of up to $22,723.00 per vehicle.
This Aftersales Bulletin serves as notification to all Land Rover
retailers in the United States and Federalized Territories that any affected new vehicles may not be sold and delivered for customer use until the Recall repair is completed.
DESCRIPTION OF ISSUE
An issue has been identified on certain Land Rover
vehicles within the listed Affected Vehicle Range where the Driver Lower Airbag Module cushion cover may become loose due to a degradation of the adhesive on the airbag dust cover. This can result in the airbag cushion partially unfolding from the airbag module housing and being visible in the front left footwell.
AFFECTED VEHICLE RANGE
A total of 250 vehicles are affected in the USA and Federal Territories.
Range Rover Evoque Model Year: ………….. 2020 VIN: ………………………… SALZL2FX5LH005546-SALZP2FX4LH007079
Visit the British Brands Sales Suite (BBSS) website for a list of affected new vehicles at your retailer.
EFFECT ON VEHICLE OPERATION
Should the Driver Lower Airbag Module not remain correctly folded in its as-designed position, in the event of a vehicle crash of sufficient severity where Driver Lower Airbag Module deployment is required, the driver may not receive the full protection afforded by the Driver Lower Airbag and could increase the severity of injuries experienced.
SERVICE PROGRAM / REWORK ACTION
Owners will be notified by mail and instructed to take their vehicle to an authorized Land Rover
retailer who will replace the Driver Lower Airbag Module with one manufactured to the correct specification. There will be no charge to owners for this action under this Program.
Unsold vehicles will have this done as part of the Pre-Delivery Inspection (PDI) process and before vehicle handover to the customer.
NOTE: A Technical Bulletin will be published once repair instructions are finalized and any required parts have been procured. This is currently expected to be available by April 16, 2021.
OWNER NOTIFICATION
Owner notification is expected to occur on or before May 7, 2021.
ACTION TO BE TAKEN
Use the Jaguar
Land Rover
claims submission system to make sure that the vehicle is affected by this Program prior to undertaking any rework action.
Retailers are required to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the rework action.
Jaguar
Land Rover
North America, LLC recommends that affected sales demonstrator and loaner vehicles are repaired before use and that used vehicles are repaired before sale. Retailers who choose to proceed against this recommendation, where legally permitted, must clearly and conspicuously disclose the open recall to the applicable customers.
A Technical Bulletin will be published once repair instructions are finalized and any required parts have been procured.
Thank you for your cooperation in this matter. Jaguar
Land Rover
North America apologizes for any inconvenience this may cause.
SEOCONTENT-END
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| LAND ROVER | RANGE ROVER EVOQUE | 2020 |
9 Associated Documents
Defect Notice 573 Report
RCLRPT-21V168-8175.PDF 214.751KB
Recall Acknowledgement
RCAK-21V168-7269.pdf 759.512KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V168-0723.pdf 338.499KB
Manufacturer Notices(to Dealers,etc)- SAFETY RECALL N566 (NHTSA 21V-168) – DRIVER LOWER AIRBAG MODULE RENEW
RCMN-21V168-2408.pdf 745.544KB
Remedy Instructions and TSB
RCRIT-21V168-4889.pdf 92.154KB
Miscellaneous Document – Campaign Launch Status slide
Manufacturer Notices(to Dealers,etc)- NOTIFICATION OF SAFETY RECALL N566 (NHTSA 21V-168)
RCMN-21V168-1637.pdf 125.667KB
Recall Quarterly Report #1, 2021-2
RCLQRT-21V168-7194.PDF 211.153KB
Recall Quarterly Report #3, 2021-4
RCLQRT-21V168-8135.PDF 211.339KB
Latest Recalls Documents
- [Easy to Use—Work Out of the Box] + [FOXWELL 2026 New Version] FOXWELL NT604 Elite scan tool is the 2026 new version from FOXWELL, designed for car owners who want to figure out the cause of issues before fixing car problems by scanning common systems like ABS, SRS, engine, and transmission. The NT604 Elite obd2 scanner diagnostic tool comes with the latest software—no need to waste time downloading software first. Plug the scanner into the OBDII port with OBDII cable to start the diagnosis.
- [Affordable] + [Reliable Car Health Monitor] Will you be confused what happens when the warning light of ABS/SRS/transmission/check engine flashes? Instead of taking your cars to dealership, this FOXWELL scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. Note:The device is a diagnostic tool, not a repair tool. To turn off a warning light, you must first physically repair the issue causing it. Only then can the scanner be used to clear the corresponding fault code.
- [5 in 1 Car Diagnostic Scanner] Compared with obd scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also serves as ABS/SRS scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it. Note: doesn't support maintenance functions like reset or relearn. For the SRS system, NT604 Elite can read and clear common fault codes not caused by a crash, but crash/collision data cannot be cleared.
- [Fantastic AUTOVIN] + [No extra software fee] Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite ABS SRS scanner supports 60+ car brands from worldwide (America/Asia/Europe). You don’t need to pay extra software fee. AUTOVIN may not work on some older vehicles or certain vehicle brands. If AUTOVIN fails, please input the vin code manually or go to the Diagnostic Menu to select your vehicle model.
- [Solid protective case KO plastic carrying bag] + [Lifetime update] Almost all same price-level car scanner diagnostic tool only offers plastic bag to hold the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 【4 SYSTEMS DIAGNOSTICS OBD2 SCANNER】- More than a standard check engine code reader, this OBD2 scanner diagnostic tool covers Engine, Transmission, SRS (Airbag), and ABS (Anti-lock Brakes) – detecting 90%+ vehicle faults that basic obd scanners miss. It’s a professional car diagnostic scanner designed for both DIYers and small repair shops, saving you trips to expensive mechanics.
- 【3 ESSENTIAL RESET FUNCTIONS FOR HOME MAINTENANCE】-Built-in Oil Reset, EPB Reset, and Battery Match – this car scanner diagnostic tool lets you complete maintenance tasks at home: clear oil change reminders, reset electronic parking brakes after pad replacement, and calibrate new batteries. Skip 50−100$ dealer fees with a scanner for car that turns complex jobs into 5-minute tasks.
- 【COMPATIBILITY WITH 1996+ CARS & SMALL TURCKS】-As a Code reader for cars and small trucks, it supports 9 OBDII protocols (SAE J1850 PWM/SAE J1850 VPW/IS09 141-2/IS0 14230-4 KWP/IS0 15765-4 CAN ETC.) – compatible with most of 1996+ gasoline vehicles and small trucks. Auto VIN automatically identifies your vehicle, making it the easiest vehicle code reader for beginners to use right out of the box.
- 【14 BASIC DIAGNOSTIC FEATURES FOR ALL SCENARIOS】-This car code reader includes Read/Clear DTCs, Live Data Graphs, I/M Readiness Status, Freeze Frame Data, Battery Test, and Oxygen Sensor Monitoring – everything you need for smog test prep, used car inspections, and daily fault checks. It's not just an engine code reader,also a complete diagnostic scanner for all vehicles.
- 【LIFETIME WIFI UPDATES FOR ONGOING COMPATIBILITY】-Unlike outdated odb2 scanners that require paid subscriptions, this OBD2 scanner offers lifetime WiFi updates – get the latest DTC library (100000+ codes) and new vehicle coverage quarterly. No computer needed: connect to WiFi directly, and your car reader diagnostic stays compatible with new models for years.
- 【Reset ABS/SRS/Transmission/Engine Lights】 More than an check engine code reader, OBDMATE OM901 obd2 scanner performs comprehensive diagnostics for the 4 most-used systems (ABS/SRS/Engine/Transmission). It quickly clears fault codes, turns off warning lights, read data stream and auto VIN.
- 【3.5" Handheld Scanner with 4 System Diagnose】 3.5" Super large TFT screen equipped displays an intuitive menu and clear readings of various sensors from ABS, SRS, ECM and TCM systems. It arrived with a silicone protective case and hard-shell carrying case, ensuring long-lived durability and drop resistance. The car diagnostic tool is plug-to-play designed, plug it and get diagnosis started without any batteries or updates required.
- 【One-Click I/M Readines&Full OBD2 Functions】 Press F1 to get an intuitive corloured form about whether various emissions-related systems on the vehicle are operating properly. Help you get smog-check ready quickly. OM901 car scanner supports all essential OBD2 functions you need: read & clear codes, view freeze frame, read I/M readiness, retrieve VIN, live data stream (with graphing display), O2 sensor test, onboard monitoring mode, and EVAP leak test.
- 【Battery Voltage Check&DLC Pin Test】 It allows you to monitor battery health by monitoring current battery voltage. Plus, this obd2 diagnostic tool features DLC 16-PIN test to check current voltage of every pin.
- 【Automotive Scanner Diagnostic Kit】 The package comes with 1 car scanner, 1 USB-type c cable, 1 hard storage bag and 1 user manual(en). Free to update without any hidden fees. 5 languanges available in setting including English, French, Italian, German and Espanish. Valuable and Portable, making it a great tool kit for car owners, DIY enthusiasts, and professional mechanics.
- PAID FOR ITSELF ON FIRST USE - SAVE ON EVERY DIAGNOSIS: Avoid expensive shop fees and take control of vehicle repairs at home. The NT614 Elite delivers professional-level diagnostics for Engine, ABS, SRS Airbag, and Transmission systems, helping you quickly identify the real cause of warning lights and avoid unnecessary repairs. With 5 essential service resets including Oil Reset, EPB, ABS Bleeding, SAS Calibration, and Throttle Relearn, you can complete everyday maintenance and repairs without paying dealership visit. Features WiFi updates, no registration required, and plug-and-play setup with no extra power cord
- 5 ESSENTIAL RESETS FOR REAL DIY MAINTENANCE: More than just a diagnostic tool, the NT614 Elite gives you the service functions DIYers actually need to avoid expensive shop visits. Perform Oil Reset, EPB brake service, ABS bleeding, steering angle calibration, and throttle relearn to fix common maintenance issues at home with confidence. Reset warning lights, replace brake pads, restore throttle performance, and complete essential maintenance without paying dealership labor costs. Note: Function availability varies by vehicle make, model, year, engine type, and system configuration. Please confirm compatibility before purchase.
- SAME 4-SYSTEM DIAGNOSTICS AS NT604: Built on the trusted NT604, the NT614 Elite delivers full diagnostics for Engine, ABS, SRS Airbag, and Transmission systems-helping you identify the root cause behind warning lights instead of guessing. Read and clear codes, view live data graphs, monitor engine temperature, wheel speed sensors, transmission temperature, and more for accurate troubleshooting at home
- LIVE DATA GRAPHING - FIND PROBLEMS BEFORE THEY GET EXPENSIVE: See what basic scanners miss with real-time data displayed in easy-to-read graphs. Monitor fuel trims, oxygen sensors, engine load, RPM, battery voltage, and transmission temperature to detect intermittent or hidden problems before they become costly repairs. Diagnose faster and make smarter repair decisions with visual data insights
- AUTO VIN + LIFETIME WI-FI UPDATES + WIDE COVERAGE: AutoVIN instantly identifies your vehicle for faster setup and fewer errors. Generate professional vehicle health reports for maintenance tracking, used car inspections, or sharing with mechanics. Stay updated with lifetime free Wi-Fi updates-no subscriptions or hidden fees. Supports 90+ brands and 10,000+ models including Ford, Toyota, BMW, Mercedes-Benz, Honda, Nissan, Volkswagen, Hyundai, Subaru, and more for long-term reliable use
- [Diagnose Like a Pro] BlueDriver Pro Next-Gen is a professional OBD2 scanner and diagnostic tool that helps you scan, understand, and clear vehicle trouble codes with confidence. Turn your phone into a powerful car diagnostic scanner—no guesswork, no unnecessary repairs.
- [Read and Clear More Codes Than Ever] Read and clear more codes than basic car code readers. Access enhanced diagnostics for Check Engine, ABS, SRS, Airbag, TPMS, Transmission, and more on supported vehicles, including expanded coverage on newer model years.
- [Verified Fixes and Real-Time Data] Get unlimited, technician-verified repair reports matched to your VIN, with definitions, causes, and confirmed fixes. Monitor live vehicle data as you drive, view freeze frames, check smog readiness, and analyze Mode 6 test results.
- [Expanded Make & Model Coverage] Optimized for today’s vehicles with strong support for GM, Ford, Stellantis (RAM, Jeep, Chrysler), Toyota, Honda, Nissan, Mazda, Subaru, Hyundai, Mercedes-Benz, BMW, and VW. Enhanced communication on select 2024+ Nissan and Mazda models (see compatibility chart).
- [Gas Vehicles 1996+ & Select Light-Duty Trucks] Works with all gas-powered vehicles made in 1996 or newer, plus select light-duty trucks and diesels, including F-250, RAM 2500, Silverado, and Sierra. Built for daily drivers, family vehicles, and real-world truck use.
Last update on 2026-05-23 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.





