N725 – Missing Audio Safety Features – 2022 Land Rover Range Rover Velar

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N725 H415 SAFETY RECALL – Audio Amplifier Module (AAM) SAFETY RECALL N725 H415 – Audio Amplifier Module (AAM) AFFECTED MODELS 22MY Range Rover Velar 22MY F-PACE VOLUME AFFECTED H415 USA 26 H415 Canada 8 N725 USA 62 N725 Canada 2 REPAIR A quantity of affected models have been shipped to retailers without audio amplifiers installed. Retailers should order and install the necessary amplifier as per the service bulletin. REPAIR TIME Between 0.7 to 0.9 hrs + DIDO CAMPAIGN LAUNCH August 18th, 2022 Notes Any vehicle already repaired under a shortage claim has been forced closed in the recalls.

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S Jaguar Land Rover North America, LLC 100 Jaguar Land Rover Way, Mahwah, NJ 07495 Tel: 201.818.8500 IMPORTANT SAFETY RECALL Vehicles Affected: Land Rover Range Rover Velar Model Year: 2022 National Highway Traffic Safety Administration (NHTSA) Recall Number: 22V-581 Dear Land Rover Owner: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Land Rover has decided that a defect which relates to motor vehicle safety exists in certain 2022 Model Year Land Rover Range Rover Velar vehicles. Your vehicle is included in this Recall action. What is the reason for this program? Certain 2022 model year Range Rover Velar vehicles where vehicles Manufactured without an Audio Amplifier Module (AAM) installed. Vehicles without the AAM installed. will not provide any audio output for safety features including belt reminders, turn signal sounds and Advance Driver Assistance System (ADAS) warnings. Missing audible warnings may increase the risk of a crash or lead to increased occupant injury in the event of a crash. What will Land Rover and your authorized Land Rover Retailer do? An authorized Land Rover retailer will install the missing AAM and all associated brackets and fixings. There will be no charge to owners for this action under this Program. What should you do? Please contact your preferred authorized Land Rover retailer and provide them with your Vehicle Identification Number (VIN) and request a service date to complete the work required under Program Code ‘N725’. Attention Leasing Agencies: If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within TEN (10) days. How long will it take? The work will be carried out as quickly and efficiently as possible in order to minimize inconvenience to customers and is expected to take approximately one (1) hour, although your retailer may need your vehicle for a longer time. Your retailer can provide you with a better estimate of the overall time for the service visit. What if I have previously paid for this concern? If you have already paid for this concern before the date of this letter, Land Rover is offering a refund. To qualify for a refund, please provide your authorized Land Rover retailer with the original paid receipt. To avoid delays, please do not send the receipt to Jaguar Land Rover North America. 0000004 0000001 oved or no longer own this Land Rover vehicle? If you are no longer the owner of this vehicle, Land Rover would greatly appreciate the name and address of the new owner (if known); please fill out and return the enclosed return postage-paid card. What should you do if you have further questions? If you have any questions or concerns regarding this Program, please contact the Service Manager at your authorized Land Rover retailer for assistance. If you have any queries or concerns that your local Retailer cannot address, please contact the Land Rover Customer Relationship Centre at 1-800-637-6837, Option 9, and one of our representatives will be happy to assist you. You may also contact us by email using the following address: [email protected]. Please include your full name, address, and VIN of your vehicle in your email. If you have the need to contact Land Rover by mail, please use the following address: Jaguar Land Rover North America, LLC ATTN: Customer Relationship Center 100 Jaguar Land Rover Way Mahwah, NJ 07495 If after having attempted to take advantage of this recall you believe you have not been able to have your vehicle remedied without charge and within a reasonable amount of time, you may submit a complaint to the: Administrator National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE Washington, D.C. 20590 Or call the toll-free Vehicle Safety Hotline at 888-327-4236 (TTY: 800-424-9153); or go to http://www.safercar.gov. Land Rover appreciates your confidence in our product and wish to do everything we can to retain that confidence. We recognize this service visit may be an inconvenience to you. Land Rover, in cooperation with your authorized Land Rover retailer, will strive to minimize any inconvenience to you caused by this program. Sincerely, Thomas Giese Director, Technical Services – MA-43 Customer Service

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-581 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Jaguar Land Rover North America, LLC Submission Date : AUG 19, 2022 NHTSA Recall No. : 22V-581 Manufacturer Recall No. : N725 Manufacturer Information : Manufacturer Name : Jaguar Land Rover North America, LLC Address : 100 Jaguar Land Rover Way Mahwah NJ 07495 Company phone : 8188500 Population : Number of potentially involved : 62 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 LAND ROVER RANGE ROVER VELAR Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : NR Descriptive Information : Jaguar Land Rover is conducting a voluntary safety recall campaign involving certain 2022 Model Year Land Rover Range Rover Velar vehicles built at the Solihull Vehicle Assembly Plant from June 8, 2022 – June 23, 2022. Approximately 52 vehicles in the United States and Federalized Territories. The basis of the recall population was derived from Jaguar Land Rover data where the vehicles affected were determined where vehicles were known to have been released from port of entry without required modifications completed. Production Dates : JUN 08, 2022 – JUN 23, 2022 VIN Range 1 : Begin : SALYT2EX4NA345151 End : SALYT2EXXNA347504 Not sequential Description of Defect : Description of the Defect : A concern has been identified on certain 2022 Model Year Land Rover Range Rover Velar vehicles where vehicles were released from the ports for entry without an Audio Amplifier Module (AAM) installed. Vehicles without the AAM installed will not provide any audio output and includes no audible warnings to the driver such as belt minder, directional indicator tick-tock or audible warnings of potential critical events such as those detected by the Advanced Driver Assistance System (ADAS). FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An absence of audible warning may increase the risk of a crash or lead to increased occupant injury in the event of a crash. Description of the Cause : NR Part 573 Safety Recall Report 22V-581 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Audio Amplifier Module (AAM) Component Description : Amplifier Component Part Number : LR157768 Supplier Identification : Component Manufacturer Name : Lear Address : New Horizon Park Waterman Rd Coventry Foreign States CV6 5TP Country : United Kingdom Chronology : In mid-June, 2022, as part of a structured response to the worldwide microchip supply issues, a decision was made to ship forward from the Solihull Vehicle Assembly Plant vehicles without the AAM installed. The plan agreed was to control and rework affected vehicles in the US ports of entry. On July 21, 2022, Jaguar Land Rover started to receive reports that some vehicles built at the Solihull vehicle assembly plant had been found to have no audio output when retailer pre-delivery inspections were conducted. Retailer investigations revealed that there was no AAM installed. Following receipt of these field reports, actions were completed to ensure there was a clear identification of vehicles where the port of entry rework was needed to install the AAM. Updated information was provided to the ports on or around July 22, 2022. This issue was raised to the Product Safety and Compliance Committee (PSCC) where, at the PSCC meeting of July 27, 2022, the issue was discussed and Customer Service committed to urgently identify vehicles which had been shipped from US ports of entry but not reworked. It was likely that there were a number of vehicles released unreworked, the PSCC progressed the issue to the Recall Determination Committee (RDC) for review. The RDC reviewed the issue on July 28, 2022, where the scope of the matter was revealed. The RDC concluded that the defect represents an unreasonable risk to safety and that a voluntary safety recall should be conducted to install the AAM on affected vehicles. Part 573 Safety Recall Report 22V-581 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Jaguar Land Rover used 17 Field Reports from July 21, 2022, to July 28, 2022, in determining the nature of the issue. There have been no reported accidents, injuries or fires as a result of this concern. Description of Remedy : Description of Remedy Program : Owners will be notified and instructed to take their vehicle to an approved Jaguar Land Rover repairer. The technician will fit the missing AAM and all associated brackets and fixings. There will be no charge to the owners for this repair. The affected vehicles will be covered under Land Rover’s new vehicle warranty program. Therefore, reimbursements for pre-notice remedies are not necessary because the affected vehicles are still under warranty. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Distribution of owner notification letters will occur on or before September 30, 2022. Notifications to dealers will occur on August 18, 2022. Planned Dealer Notification Date : AUG 18, 2022 – AUG 18, 2022 Planned Owner Notification Date : SEP 30, 2022 – SEP 30, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-581 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Jaguar Land Rover North America, LLC Submission Date : AUG 04, 2022 NHTSA Recall No. : 22V-581 Manufacturer Recall No. : N725 Manufacturer Information : Manufacturer Name : Jaguar Land Rover North America, LLC Address : 100 Jaguar Land Rover Way Mahwah NJ 07495 Company phone : 8188500 Population : Number of potentially involved : 52 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 LAND ROVER RANGE ROVER VELAR Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : NR Descriptive Information : Jaguar Land Rover is conducting a voluntary safety recall campaign involving certain 2022 Model Year Land Rover Range Rover Velar vehicles built at the Solihull Vehicle Assembly Plant from June 8, 2022 – June 23, 2022. Approximately 52 vehicles in the United States and Federalized Territories. The basis of the recall population was derived from Jaguar Land Rover data where the vehicles affected were determined where vehicles were known to have been released from port of entry without required modifications completed. Production Dates : JUN 08, 2022 – JUN 23, 2022 VIN Range 1 : Begin : SALYT2EX7NA345239 End : SALYT2EX1NA347486 Not sequential Description of Defect : Description of the Defect : A concern has been identified on certain 2022 Model Year Land Rover Range Rover Velar vehicles where vehicles were released from the ports for entry without an Audio Amplifier Module (AAM) installed. Vehicles without the AAM installed will not provide any audio output and includes no audible warnings to the driver such as belt minder, directional indicator tick-tock or audible warnings of potential critical events such as those detected by the Advanced Driver Assistance System (ADAS). FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An absence of audible warning may increase the risk of a crash or lead to increased occupant injury in the event of a crash. Description of the Cause : NR Part 573 Safety Recall Report 22V-581 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Audio Amplifier Module (AAM) Component Description : Amplifier Component Part Number : LR157768 Supplier Identification : Component Manufacturer Name : Lear Address : New Horizon Park Waterman Rd Coventry Foreign States CV6 5TP Country : United Kingdom Chronology : In mid-June, 2022, as part of a structured response to the worldwide microchip supply issues, a decision was made to ship forward from the Solihull Vehicle Assembly Plant vehicles without the AAM installed. The plan agreed was to control and rework affected vehicles in the US ports of entry. On July 21, 2022, Jaguar Land Rover started to receive reports that some vehicles built at the Solihull vehicle assembly plant had been found to have no audio output when retailer pre-delivery inspections were conducted. Retailer investigations revealed that there was no AAM installed. Following receipt of these field reports, actions were completed to ensure there was a clear identification of vehicles where the port of entry rework was needed to install the AAM. Updated information was provided to the ports on or around July 22, 2022. This issue was raised to the Product Safety and Compliance Committee (PSCC) where, at the PSCC meeting of July 27, 2022, the issue was discussed and Customer Service committed to urgently identify vehicles which had been shipped from US ports of entry but not reworked. It was likely that there were a number of vehicles released unreworked, the PSCC progressed the issue to the Recall Determination Committee (RDC) for review. The RDC reviewed the issue on July 28, 2022, where the scope of the matter was revealed. The RDC concluded that the defect represents an unreasonable risk to safety and that a voluntary safety recall should be conducted to install the AAM on affected vehicles. Part 573 Safety Recall Report 22V-581 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Jaguar Land Rover used 17 Field Reports from July 21, 2022, to July 28, 2022, in determining the nature of the issue. There have been no reported accidents, injuries or fires as a result of this concern. Description of Remedy : Description of Remedy Program : Owners will be notified and instructed to take their vehicle to an approved Jaguar Land Rover repairer. The technician will fit the missing AAM and all associated brackets and fixings. There will be no charge to the owners for this repair. The affected vehicles will be covered under Land Rover’s new vehicle warranty program. Therefore, reimbursements for pre-notice remedies are not necessary because the affected vehicles are still under warranty. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Distribution of owner notification letters will occur on or before September 30, 2022. Notifications to dealers will occur on August 18, 2022. Planned Dealer Notification Date : AUG 18, 2022 – AUG 18, 2022 Planned Owner Notification Date : SEP 30, 2022 – SEP 30, 2022 * NR – Not Reported

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