N786 – High Voltage Battery May Overheat – 2023 Land Rover Range Rover PHEV

August 10, 2023 NHTSA CAMPAIGN NUMBER: 23V568000

High Voltage Battery May Overheat

A high voltage battery that sparks and overheats increases the risk of a fire.

 

NHTSA Campaign Number: 23V568

Manufacturer JaguareBay logo Land RovereBay logo North America, LLC

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 1

 

Summary

JaguareBay logo Land RovereBay logo North America, LLC (Land RovereBay logo) is recalling one 2023 Land RovereBay logo Range Rover PHEV vehicle. A bolt for the high voltage battery may not be secured properly, which can result in the high voltage battery sparking and overheating.

 

Remedy

A dealer will replace the high voltage battery, free of charge. An owner notification letter is expected to be mailed October 6, 2023. Owners may contact Land RovereBay logo customer service at 1-800-637-6837. Land RovereBay logo’s number for this recall is N786.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Land Rover has a Recall

 


Chronology :

Following a report from the field in late January, 2023, of a potential concern with the High Voltage (HV) Battery pack installed on a Range Rover PHEV vehicle a battery assembly and vehicle assembly plant-wide investigation was instigated. As a precautionary measure, in March, 2023, an Update Prior to Sale (UPS) was put in place to instruct sales stop for potentially affected unsold vehicles.

Following this, an investigation was opened at the Product Safety & Compliance Committee (PSCC) on April 21, 2023. The PSCC requested the Battery Assembly Plant Team fully investigate and define the scope of this issue.

At the PSCC on May 2, 2023, an update on the progress of the UPS was provided. The Battery Assembly Plant team reported their initial findings that the concern with the HV battery pack may be related to an incorrectly fitted bolt connecting the busbar to the HV connector.

During May and June, 2023, the PSCC was updated on the progress of the UPS and the Battery Assembly Plant team investigation into the scope as well as potential consequences of an incorrectly fitted bolt connecting the busbar to the HV connector.

In July, 2023, results of HV battery inspections of components returned as part of the UPS were presented to the PSCC.

On August 1, 2023, the conclusion of the Battery Assembly Plant investigation and returned battery inspections were presented. Further, a final review of the status of the UPS revealed there were vehicles known to have entered into commerce. Based on the feedback received, the PSCC progressed the issue to the Recall Determination Committee (RDC) for review.

The RDC reviewed the issue on August 3, 2023, and concluded that it represented an unreasonable risk to safety and that a voluntary safety recall should be conducted.

There have been no reported accidents or injuries as a result of this concern.

JLR has received no reports of vehicle fires in the US.

 


1 Affected Product

Vehicle

MAKEMODELYEAR
LAND ROVEReBay logoRANGE ROVER PHEV2023

 


2 Associated Documents

Defect Notice 573 Report

RCLRPT-23V568-9379.PDF 413.777KB

 


Recall Acknowledgement

RCAK-23V568-2592.pdf 645.249KB

 


Bestseller No. 1
AIMILER Level 2 Electric Vehicle (EV) Charger(WIFI APP/Plug-play), 32A, 25ft Cable ETL Certified, 220V-240V NEMA 14-50P Plug EVSE w/ J1772 Connector, Portable EV Car Charging Stations for Home Level 2
  • ❤ [Equipped with Nema 14-50 plug 240V, Compatible with 110-120V Nema 5-15p to 14-50r EV Adapter(Not packaged) or the other EV Adapter Cable]: Suggest install the 240V Nema 14-50 plug-in socket. [Kindly Note When Using the 5-15P Adapter]: 1. The RV Adapter cable doesn't work for EV chargers, please order the correct EV adapter cable. 2. It will become slow level 1 ev charging and some cars may drop to 12A, the max charging rate is 1.32-1.8kW(110V*12A-120V*15A).
  • ❤ [Features a J1772 Connector for All North America J1772 EVs/PHEVs. For Tesla EVs/Nacs Connector Cars, This will Require an j1772 to Tesla Adapter]: Compatible with Ford, GM, Nissan, Audi, Kia, Honda, BMW, Kia, Hyundai, Gmc, Chevy, etc. [Not fits for Tesla cars/Nac connector cars-Kia EV6 2025/EV9,Ariya 2025&2025 loniq 5(J1772 to Tesla adapter needed)]. [6X Faster Charging with ETL, FCC Listed, Meets the Safety Criteria Defined by: SAE J1772, UL2231-1/-2, UL 991, UL 2231, UL 2251, UL1998 and UL 2594]: Say goodbye to slow level 1 ev charger, enjoy safe charging and 6X faster charging.
  • ❤ [Up to 7.68kWh High Speed Charging, Adjustable Amperage from 16A to 32A & Requires a 20A to 40A circuit]: Maximum current output of 32 Amps for 40A circuit breaker, 24 Amps for 30A circuit breaker, or 16 Amps for 20A circuit breaker (Please pull out the charging gun, long press "A" button to change the current). You can also adjust the current/amperage by APP before the charging.
  • ❤ [2 Operating Modes: Plug-charge(The Default Setting) or APP Start Mode & Smart Touch Screen]: The LED Screen Clearly show the Amperage, charging speed, input voltage, delay time, etc. For the touch buttons: 1. Pull out the charging gun before press the button, otherwise no respond; 2. Long press "Ⓐ" or "Time" button to adjust the amperage from 16A to 32A freely or Set the charging start time; 3. You can do "factory reset" if doesn't charging.
  • ❤ [Smart WIFI APP, You can Set the Charging Period]: Check the charging cost, history, fully-charged notification, track the charging status, during off-peak period, etc. ❤ [Wi-Fi Reset/Factory Reset Function, Add New Device Quickly]: If you can't find your device or you have replaced a new phone, just pull out the charging gun, simultaneously long press the Ⓐ button and time adjustment button on the product screen until it shows "Factory Reset", then re-start your device.
SaleBestseller No. 2
Tesla Universal Wall Connector - Electric Vehicle (EV) Charger with Dual Plug Type - Compatible for All North American EVs - Level 2 - up to 48A with 24' Cable
  • UNIVERSAL COMPATIBILITY: Seamlessly transitions between NACS and J1772 connectors, accommodating all major North American EVs including Tesla Vehicles
  • CHARGING SPEED: Up to 44 miles of range per hour of charge, with up to 11.5 kW / 48 amp output, depending on Tesla model and breaker size.
  • CONVENIENCE: Indoor or outdoor installation (by your own electrician or one of the 1,400+ Tesla Certified Electricians) with variable amperage that allows max output to be customized to an existing power supply and supports any output up to 48A. Possible max output configurations include: 48A, 40A, 32A, 24A, 16A, 12A.
  • CONNECTIVITY: Connecting the Wall Connector to a local Wi-Fi network enables over-the-air firmware updates for continual product improvements and remote access control via the app.
  • POWER-SHARE: Power-share is ideal for locations that need to charge more than one Tesla at the same time. This functionality allows up to six Wall Connectors to be linked for efficient power management.
Bestseller No. 3
ChargePoint HomeFlex Level 2 EV Charger J1772 - Fast Smart Battery Power Charging at Home for Electric Automobile Vehicles
  • Charge With Confidence: ChargePoint builds reliable, flexible EV charging stations for home, business, and fleets. Get 24/7 support and access to hundreds of thousands of North American charging locations.
  • Charge Smart: With the user-friendly ChargePoint Mobile App, you can control your electric car charger, manage reminders, connect to smart home devices, find stations, get data and charging info, and access the latest features. Note: WIFI is needed for certain functionalities and troubleshooting steps if connectivity issues arise.
  • Vast Network: Wherever you go, ChargePoint’s Network includes 274k+ stations across North America and Europe and 565k+ roaming partner stations.
  • Safe & Durable: Rely on this UL-certified EV Charger for safe home charging. It can be installed indoors or outdoors by an electrician and includes a cold-resistant cable.
  • Fast & Powerful: This EV Charger charges 9× faster than a 120V outlet, delivering up to 45 mi/hr., dependent upon your vehicle. It features a J1772 connector for all non-Tesla EVs and requires a 20A or 80A circuit. For Tesla EVs, this will require an adapter.
Bestseller No. 4
EVDANCE Level 1&2 EV Charger, Electric Vehicle Portable Charger with 25FT Cable, ETL Listed J1772 EVSE for All EVs & PHEVs, 12A 120V/16A 240V(Black, 16A Max | NEMA 5-15&6-20(Standard Home Plug))
  • Flex Level 1 EV Charger - The EVDANCE Level 1 electric car charger is compatible with J1772 electric vehicles and plug-in hybrid vehicles (North American Standard). *Tesla requires a SAE J1772 adapter.
  • Convenient to Use - This charger has both NEMA 6-20 plug for 16A 240V charging (3.68kW, 10-12 mi/h) and a NEMA 6-20 to 5-15 plug adapter for 12A 120V charging (1.44kW, 2-5 mi/h). The included bag makes it easier to carry on the go. It also has a 25ft cable length, you can use it flexibly from anywhere in the garage or driveway.
  • Check Your Outlet Type -This charger works with standard 120V NEMA 5-15/5-20 outlets (2-5 mph charging speed) and 240V NEMA 6-20 outlets (10-12 mph) . It's not compatible with NEMA 6-15/10-30/14-30/14-50/6-50 outlets – you'll need a NEMA 14-50/14-30/10-30/6-50 to 6-20 adapter (sold separately) to connect.
  • Compatible EV Models -This EV charger works with most major electric vehicles, including Ford, Chevrolet, Hyundai, Audi, Nissan Ariya, Rivian R1S, Kia, and others. However, it's not compatible with Mini Cooper Electric Hardtop,Toyota Prus Prime/Z4X/RAV4Prime, Porsche Taycan Base/4S/Turbo/Turbo S or Tesla models (Tesla requires a J1772 to Tesla Adapter, sold separately). For a full list of compatible models, check out the Full Compatibility List on our product page.
  • Indication Displays - LED display that can tell you the status as well as indicate errors while charging your electric vehicle.
SaleBestseller No. 5
Autel Level 2 EV Charger 40 Amp Home Smart AI Electric Vehicle (EV) Charger, Wi-Fi and Bluetooth Enabled EVSE, with in-Body Holster and 25-Foot Cable NEMA 14-50 Plug(Dark Gray)
  • 【Trusted Level 2 EV Charger from a Leading EV Charger Brand】Autel has been building advanced automotive diagnostic and energy solutions since 2004. This MaxiCharger AC Home Level 2 EV Charger was engineered over two years to deliver one of the safest, smartest, and best-designed EV chargers for home use. A reliable electric vehicle charger built for long-term performance.
  • 【Quick 5-Minute Setup – Plug-in Home EV Charger with NEMA 14-50】Install this home EV charger indoors or outdoors in just 5 minutes by plugging it into a standard NEMA 14-50 outlet. Save thousands on installation costs. The plug-in EVSE design makes mounting, removing, or taking your EV charger with you when moving extremely convenient.
  • 【Smart App Control for Your Home EV Charger (16A–40A Adjustable)】With the Autel Charge App, you can manage your EV charger remotely: adjust charging power from 16A–40A, set smart schedules, and lower costs using off-peak charging. RFID start/stop access adds security to your Level 2 EV charger, preventing unauthorized charging.
  • 【NEMA 4X Weatherproof Electric Vehicle Charger Built for Any Environment】This EV charger is NEMA 4X-rated for superior durability—dust-tight, water-tight, and resistant to snow, rain, and ice. Whether used indoors, in the garage, or outdoors, this home Level 2 EV charger is built to withstand harsh environments and deliver stable charging performance year-round.
  • 【 Long-Term Support for Your Home EV Charger – 3-Year Warranty】Autel provides a 3-year warranty, automatic OTA app updates, and 24/7 customer support to ensure your EV charger always operates at peak performance. Our dedicated service team guarantees a seamless and worry-free electric vehicle charging experience.

Last update on 2026-05-27 / Affiliate links / Images from Amazon Product Advertising API


 

 


This product presentation was made with AAWP plugin.

Leave a Comment

Share to...