H468 – Loose Connection Between Battery and Busbars – 2019-2020 Jaguar I-PACE

February 8, 2024 NHTSA CAMPAIGN NUMBER: 24V086000

Loose Connection Between Battery and Busbars

Electrical arcing increases the risk of a fire.

 

NHTSA Campaign Number: 24V086

Manufacturer JaguareBay logo Land RovereBay logo North America, LLC

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 2

 

Summary

JaguareBay logo Land RovereBay logo North America, LLC (JaguareBay logo) is recalling certain 2019-2020 JaguareBay logo I-PACE vehicles. The fasteners that secure the battery module to the busbars may not have been tightened securely, which can cause electrical arcing at the busbars.

 

Remedy

Dealers will inspect and repair the busbar fasteners and replace any damaged components as necessary, free of charge. Owner notification letters are expected to be mailed March 28, 2024. Owners may contact JaguareBay logo’s customer service at 1-800-452-4827. JaguareBay logo’s number for this recall is H468.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Jaguar has a Recall

 


H468 – Chronology of Defect / Non-compliance Determination:

Investigations relating to unusual battery module resistance reading commenced in late August, 2023, following assessments of returned, displaced battery packs and after discussion with the battery pack supplier. A Product Safety and Compliance Committee (PSCC) investigation was opened on September 3, 2023.

The PSCC requested the responsible Engineering team to review all of the data collected from vehicles in the field over time to assess is there was any trends or patterns that were emerging related to abnormal resistance levels in battery packs. During September 2023, the investigating team were also asked to report on the outcomes of battery pack inspections relating to the topic of this investigation.

During October, 2023, the Engineering team were able to inspect a number of vehicles in the field to establish the condition of busbar fixings and seek to better understand and correlate the relationship on the physical condition to that which over-the-air supplied data indicated.

Further field inspections were sought through November and December, 2023, to more accurately assess the precision of the data. In conjunction with the supplier, the issue was further reviewed at PSCC to report on progress of correlation and identify if there was any trend or pattern of issues yet revealed.

In January, 2024, the scope and the findings from the investigation were reviewed and evidence of any manufacturing issues reviewed at PSCC. On January 23, 2024, the PSCC agreed that this matter be progressed to the Recall Determination Committee (RDC) for review. On January 25, 2024, the issue was reviewed at RDC where the evidence for the scope of the matter was questioned. RDC requested a review of the scope be completed and the matter returned to RDC the following week.

The RDC received an update on February 1, 2024, along with the answer to the question of scope. RDC accepted that the scope was wrongly defined previously. RDC were advised of the criteria for which scope was determined and accepted the rationale. The RDC decided to conduct a voluntary safety recall on all affected vehicles to remedy the safety defect identified.

There have been no reported accidents or injuries as a result of this concern. JLR is aware of a number of reports of vehicle thermal overload condition.

JLR has received 1 report in the US, the report was received on August 21, 2020.

 


2 Affected Products

Vehicle

MAKEMODELYEAR
JAGUAReBay logoI-PACE2019-2020

 


4 Associated Documents

Recall Acknowledgement

RCAK-24V086-1247.pdf 645.418KB

 


Recall 573 Report

RCLRPT-24V086-9633.PDF 237.194KB

 


H468 – Chronology of Defect / Non-compliance Determination

RMISC-24V086-3347.pdf 71.301KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-24V086-9934.pdf 69.425KB

 


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Last update on 2026-06-13 / Affiliate links / Images from Amazon Product Advertising API


 

 


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