H506 – Ingenium I6 3.0L Diesel and Petrol Oil Filter Cap – Renew – 2024 Jaguar F-Pace

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June 17, 2024 NHTSA CAMPAIGN NUMBER: 24V451000

Engine Compartment Fire from Oil Leak

An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

 

NHTSA Campaign Number: 24V451

Manufacturer JaguareBay Land RovereBay North America, LLC

Components ENGINE AND ENGINE COOLING

Potential Number of Units Affected 133

 

Summary

JaguareBay Land RovereBay North America, LLC (JaguareBay) is recalling certain 2024 F-Pace vehicles. The oil filter housing can crack and leak oil into the engine compartment.

 

Remedy

Dealers will replace the filter housing, oil filter, and o-rings, free of charge. Owner notification letters are expected to be mailed August 9, 2024. Owners may contact JaguareBay customer service at 1-800-452-4827. JaguareBay’s number for this recall is H506.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Jaguar has a Recall

 


Publication No.: H506
Model: F-PACE (X761)
Model Year: 2024
Date of Issue: 14 June 2024

Ingenium I6 3.0L Diesel and Petrol Oil Filter Cap – Renew

DESCRIPTION OF ISSUE AND THE EFFECT ON VEHICLE OPERATION

A concern has been identified where the incorrect specification of plastic was used to manufacture the oil filter housing. The incorrect specification plastic housing will, over time and with vehicle use, crack allowing oil to leak out onto the engine and into the engine compartment.

An oil leak under pressure in this area could result in oil coming into contact with hot components on the engine which may result in a fire. Additionally, oil may leak onto the road surface posing a skid hazard to other road users especially two wheeled vehicles, and increase the risk of a crash.

 

ACTION TO BE TAKEN

JLR has taken the decision to recall affected vehicles to repair the vehicle.

Following procedures appropriate to your market and as required by local legislation, owners of affected vehicles should be
contacted requesting that the owner contact their nearest JLR retailer/authorized repairer as soon as possible to arrange for the repair to be completed. The National Sales Companies (NSCs), Importer, Regional Office or Government agency will contact the customers. If you have any questions about this process, contact your NSC/Importer or Regional Office for more information.

Check the JLR Warranty Portal to make sure affected vehicles are correctly identified prior to starting this campaign. The Warranty Portal will be updated to reflect only those vehicles affected.
JLR retailers/authorized repairers are reminded that they must not sell vehicles identified as affected by this campaign until such time as the repair has been successfully completed.

An owner may indicate that a repair has already been completed for this concern, in which case the full cost of the repair should be reimbursed. Refer to the warranty section of this campaign for details of the Customer Reimbursement and Related Damage Process. At the time of confirming a booking for a vehicle repair, make sure you check the Warranty Portal to confirm if there are any other outstanding campaigns, to make sure the correct parts are available and adequate workshop time is allocated for repairs to be completed in one visit.

For information purposes, a Technical Question and Answer document is attached.

 


Chronology :

On 03 April 2024, a field report was received describing an oil filter housing with a hairline crack. As a result, an investigation was started with the supplier of the housing.

Throughout April and May, 2024, the supplier reviewed the reported failures, investigated the condition of returned parts and as knowledge of this issue grew, carried out extensive durability testing on the incorrect material parts. On 07 June 2024, the results of the testing were reported. The Product Safety and Compliance Committee (PSCC) also opened a formal investigation into this matter.

On 11 June 2024, the PSCC met to discuss the issue, the nature of the issue along with scope and decided to progress the matter to JLR’s Recall Determination Committee (RDC) for review and determination of the risk.

On 13 June 2024, the RDC determined that the issue presented an unreasonable risk to safety and requested that a safety recall be launched to remedy the affected vehicles.

There have been a small number of fires as a result of this concern.

JLR has received 1 claim or field report in the USA on 25 May 2024.

 


1 Affected Product

Vehicle

MAKEMODELYEAR
JAGUAReBayF-PACE2024

 


3 Associated Documents

Recall Acknowledgement

RCAK-24V451-2384.pdf 645.537KB

 


Remedy Instructions and TSB

RCRIT-24V451-1660.pdf 334.478KB

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Recall 573 Report

RCLRPT-24V451-4242.PDF 214.054KB

 


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