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NHTSA Campaign Number: 17V394
Manufacturer Jaguar Land Rover North America, LLC
Components AIR BAGS
Potential Number of Units Affected 4,926
Incorrect Air Bag Deployment Calibration Settings
In the event of a crash, the incorrect calibration may not activate the air bag deployment as intended, increasing the risk of injury.
Summary
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 XJ vehicles.
If, while servicing the vehicle, the vehicle does not successfully receive an update to the Restraint Control Module (RCM) software, the default air bag calibration settings may be incorrect.
Remedy
Jaguar will notify owners, and dealers will update the RCM with the latest software, free of charge.
The recall is expected to begin on August 18, 2017.
Owners may contact Jaguar customer service at 1-800-452-4827.
Jaguar’s number for this recall is H034.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Jaguar has a Recall
https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V394-8563.pdf
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https://static.nhtsa.gov/odi/rcl/2017/RCAK-17V394-1454.pdf
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https://static.nhtsa.gov/odi/rcl/2017/RCLRPT-17V394-1918.PDF
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JLR Symptom Driven Diagnostics (SDD) for Independent Repairers: Diagnostic Software / Module programming subscriptions – without security access – can be purchased via TOPIx (From the User ID – Options Menu – Programming subscriptions – click add). Module programming – with security access – is necessary to program the IPC, BCM, ECM (PCM), KVM, as well as keys. Licensed locksmiths and independent repairers must be active members of the National Automotive Service Task Force (NASTF) Vehicle Security Professional (VSP) registry and will need to purchase a subscription to Independent Module Programming with Security Access to program these components. Currently we are only able to support yearly module programming subscriptions with security access. SDD will only support Jaguar vehicles built from 1995 MY onward.
