N786 – High Voltage Battery May Overheat – 2023 Land Rover Range Rover PHEV

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August 10, 2023 NHTSA CAMPAIGN NUMBER: 23V568000

High Voltage Battery May Overheat

A high voltage battery that sparks and overheats increases the risk of a fire.

 

NHTSA Campaign Number: 23V568

Manufacturer JaguareBay Land RovereBay North America, LLC

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 1

 

Summary

JaguareBay Land RovereBay North America, LLC (Land RovereBay) is recalling one 2023 Land RovereBay Range Rover PHEV vehicle. A bolt for the high voltage battery may not be secured properly, which can result in the high voltage battery sparking and overheating.

 

Remedy

A dealer will replace the high voltage battery, free of charge. An owner notification letter is expected to be mailed October 6, 2023. Owners may contact Land RovereBay customer service at 1-800-637-6837. Land RovereBay’s number for this recall is N786.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Land Rover has a Recall

 


Chronology :

Following a report from the field in late January, 2023, of a potential concern with the High Voltage (HV) Battery pack installed on a Range Rover PHEV vehicle a battery assembly and vehicle assembly plant-wide investigation was instigated. As a precautionary measure, in March, 2023, an Update Prior to Sale (UPS) was put in place to instruct sales stop for potentially affected unsold vehicles.

Following this, an investigation was opened at the Product Safety & Compliance Committee (PSCC) on April 21, 2023. The PSCC requested the Battery Assembly Plant Team fully investigate and define the scope of this issue.

At the PSCC on May 2, 2023, an update on the progress of the UPS was provided. The Battery Assembly Plant team reported their initial findings that the concern with the HV battery pack may be related to an incorrectly fitted bolt connecting the busbar to the HV connector.

During May and June, 2023, the PSCC was updated on the progress of the UPS and the Battery Assembly Plant team investigation into the scope as well as potential consequences of an incorrectly fitted bolt connecting the busbar to the HV connector.

In July, 2023, results of HV battery inspections of components returned as part of the UPS were presented to the PSCC.

On August 1, 2023, the conclusion of the Battery Assembly Plant investigation and returned battery inspections were presented. Further, a final review of the status of the UPS revealed there were vehicles known to have entered into commerce. Based on the feedback received, the PSCC progressed the issue to the Recall Determination Committee (RDC) for review.

The RDC reviewed the issue on August 3, 2023, and concluded that it represented an unreasonable risk to safety and that a voluntary safety recall should be conducted.

There have been no reported accidents or injuries as a result of this concern.

JLR has received no reports of vehicle fires in the US.

 


1 Affected Product

Vehicle

MAKEMODELYEAR
LAND ROVEReBayRANGE ROVER PHEV2023

 


2 Associated Documents

Defect Notice 573 Report

RCLRPT-23V568-9379.PDF 413.777KB

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Recall Acknowledgement

RCAK-23V568-2592.pdf 645.249KB

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