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December 21, 2023 NHTSA CAMPAIGN NUMBER: 23V871000
Exterior Vehicle Lighting Failure
Exterior lights that fail to illuminate can decrease visibility and increase the risk of a crash.
NHTSA Campaign Number: 23V871
Manufacturer Jaguar Land Rover North America, LLC
Components EXTERIOR LIGHTING
Potential Number of Units Affected 4,347
Summary
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2023 Land Rover Range Rover Sport vehicles. Moisture may accumulate in the right-side tailgate and body mounted lights, which can cause the right-side exterior vehicle lights, including the brake, outer marker, reversing, and turn indicator lights to fail to illuminate.
Remedy
Dealers will replace the right-side tailgate and body mounted lights, free of charge. Owner notification letters are expected to be mailed February 9, 2024. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover’s number for this recall is N830.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Land Rover has a Recall
FOR THE ATTENTION OF NORTH AMERICAN TERRITORIES ONLY:
National Highway Traffic Safety Administration (NHTSA) reference number: 23V871
Transport Canada (TC) reference number: 2023-687
Visit the British Brands Sales Suite (BBSS) website for a list of affected vehicles at your retailer/authorized repairer. Unsold vehicles must be repaired prior to handover of the vehicle for retail sale.
REGULATORY INFORMATION
Jaguar Land Rover North America, LLC and Jaguar Land Rover Canada ULC have informed the National Highway Traffic Safety
Administration (NHTSA) and Transport Canada (TC) of their intent to perform a Safety Recall on certain 2023 model year Range Rover Sport vehicles imported into the United States and Canada markets. Information relating to this Safety Recall will be posted on the NHTSA and TC websites.
This Safety Recall Administration Bulletin serves as notification to all retailers in the United States and Canada markets that any new affected vehicles may not be sold and delivered for customer use until the Safety Recall repair is completed. Violation of this requirement by a retailer/authorized repairer, in the USA only, could result in a maximum civil penalty of up to the equivalent of $27,168.00 USD per violation and the equivalent of $135,828,178.00 USD for a related series of violations.
DESCRIPTION OF ISSUE AND THE EFFECT ON VEHICLE OPERATION
A concern has been identified with the right hand tailgate and body mounted rear lamps which may experience water ingress leading to one or more lamp failures including loss of brake/stop lamp, outer marker lamp, reversing lamp and turn signal indicator. Loss of rear right hand lamp system functionality increases the risk of a rear end crash
OWNER NOTIFICATION
Initial owner notification is expected to occur on or before 9th February 2024.
ACTION TO BE TAKEN
Check the JLR Warranty Portal to make sure affected vehicles are correctly identified prior to starting this campaign. The Warranty Portal will be updated to reflect only those vehicles affected.
Retailers/authorized repairers are required to Quarantine affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the rework action. Affected vehicles already with customers should be updated at the next available opportunity. JLR North America recommends that affected sales demonstrator and loaner vehicles are repaired before use and that used vehicles are repaired before sale. Retailers/authorized repairers who choose to proceed against this recommendation, where legally permitted, must clearly and conspicuously disclose the open recall to the applicable customers.
The Safety Recall repair procedures and any required parts and/or software are not currently available. A Safety Recall repair campaign will be published when all repair procedures and all required parts and/or software are available.
Retailers/authorized repairers are reminded that they must not sell vehicles identified as affected by this campaign until such time as the repair has been successfully completed.
N830
Chronology of Defect / Non-compliance Determination:
Field reports were progressively received from October 2022 where water ingress of tail lamps was reported. The issue was closely monitored and in February 2023 a Product safety and Compliance Committee (PSCC) investigation opened.
In March 2023, a team of engineers was requested to investigate this matter, identify the scope of any issues and seek to define if there is a systemic trend related to tail lamp water ingress.
The investigating team from April to September 2023 sought field returns of lamps exhibiting water ingress and, with the help of the component supplier, investigated the conditions found on these returned lamp units.
In September 2023 a detailed review of the matter was completed at PSCC where it was found that factors outside of the lamp manufacturer control could contribute to the risk of water ingress into the tall lamps. The PSCC requested that the Vehicle Assembly Plant quality team investigate aspects of vehicle finessing completed as part of the final vehicle assembly processes. The investigation was returned to PSCC in early November 2023 where initial findings from this Plant Quality review were received.
During the course of the investigation, data analysis was completed. This data analysis indicated there was a difference between the rates of issues seen from left to right hand rear lamps. When this data was reviewed in November 2023 at PSCC, a request was made to conduct an investigation to confirm any technical basis for this difference.
At the PSCC of December 5, 2023, the investigating team explained that there were differences between the approaches taken in the Vehicle Assembly Plant to finesse the gaps and flush fit of tail lamps such that the right hand side lamps were being mechanically altered whereas the left hand were not.
At PSCC of December 12, 2023 the scope of the issue was discussed, the consequence of right hand tail lamp failure was reviewed and it was agreed that the issue be progressed to the Recall Determination Committee (RDC) for consideration.
The RDC reviewed the issue on December 14, 2023 and concluded that this issue represents an unreasonable risk to safety, and a voluntary safety recall should be conducted to remedy the vehicles identified.
There have been no reported accidents, injuries or fires as a result of this concern.
There are approximately 144 warranty claims related to this matter.
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
LAND ROVER | RANGE ROVER SPORT | 2023 |
5 Associated Documents
Defect Notice 573 Report
RCLRPT-23V871-8037.PDF 213.917KB
Chronology Report
RMISC-23V871-7969.pdf 91.873KB
Recall Acknowledgement
RCAK-23V871-2945.pdf 645.673KB
Recall 573 Report – January 2, 2024
RCLRPT-23V871-2630.PDF 213.915KB
Manufacturer Notices(to Dealers,etc)
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V871&docType=RCL
- Tail Light Replacement for and Rover Range Rover L405 2013-2017 Left Driver Side
- Package Included: 1x Tail Light (Left Driver Side)
- It has better wear resistance, and aesthetics thats great for Show Use or to Replace Old and Worn Tail Lights
- Special coating on the lens surface prevents hazing and fading, ensuring proper illumination and operational safety
- Plug and play installation, Perfect match for your Tail Lights, No Wiring or Any Other Modification Needed
- 🚗【COMPATIBILITY】This Tail Light Assembly is specially designed for and Rover Range Rover Sport 2014 2015 2016 2017. Replaces OEM: RO2800108, LR061589. Please confirm your car type and car year to make sure you can get the correct replacement part.
- 🚗【PREMIUM QUALITY】Full LED lights provides you with more Bright than the original one. Made of high-quality ABS housing, Advanced UV Coating Lens that can meet or exceed OEM Standard to match the original lights. The tail light has the features with waterproof, dustproof, shockproof, anti-corrosion. It is durable that ensure high intensity lights in all weather conditions, such as rain, snow and fog, even in night to improve the safety of driving.
- 🚗【EASY INSTALLATION】Plug and play. Directly replace the original parts and no need extra modification. Professional installation is recommended, more help on installation is available if needed.
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- Rear Brake Tail Light Replacement for Land Rover Range Rover HSE VOGUE L322 2002 2003 2004 2005 2006 2007 2008 2009(L+R)
- Easy install and durable use.
- Great quality and great Fitment.
- Correct Connector No cutting or splicing.
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- [FEATURES] Huray High Performance Taillight Provides You with Bright Lights. Made of High Quality Material.The fully sealed structure improves the waterproof level, effectively prevents moisture from entering the interior of the tail light. All-weather adaptation.
- [HIGH PERFORMANCE] Advanced UV coating is applied on tail lamp lens, to protect the lens from scratches and cracks as well as from UV rays. Over 30000H lifespan. Full LED lights. They are brighter than normal taillights.
- [EASY INSTALLATION] Designed Plug & Play. Requires no modification or drilling. Professional installation is highly recommended.
- [ADAPTATION] Compatible with 2014 2015 2016 2017 Land Rover Range Rover Sport (Driver Side)
- [WORRY-FREE PURCHASE] Huray insists on giving back to customers with high-quality service. We Provide 365 Days Warranty. (1) Not fit for your Range Rover= Return it back to us; (2) Cause any problems = Contact us for solution; (3) Defective = Get new replacement; (4) Any problem with our lights, just contact us!
- [FEATURES] Huray High Performance Taillight Provides You with Bright Lights. Made of High Quality Material. The fully sealed structure improves the waterproof level, and effectively prevents moisture from entering the interior of the tail light. All-weather adaptation.
- [HIGH PERFORMANCE] Advanced UV coating is applied on tail lamp lens, to protect the lens from scratches and cracks as well as from UV rays. Over 30000H lifespan.
- [EASY INSTALLATION] Designed Plug & Play, No Wiring Required. Professional installation is highly recommended.
- [OE Style] OE Replacement. Perfectly Fit Your Chevy Silverado. OE Number: LR116195, LR072648, LR116199, LR072649.
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- 🚗Fit For Land Rover Range Rover Sport 2014 2015 2016 2017 2018 2019 2020 2021
- 🚗With particular consideration for photo metric and safety compliance.Waterproof and shock resistant. no modification necessary, plug and play, install is easy.
- 🚗Special coating on the lens surface prevents hazing and fading, ensuring proper illumination and operational safety.Rigorous and accelerated cycling tests to ensure product service quality and durability.
- 🚗Package Included: 1 Pair Tail Light (Left and Right)
- 📧Each Of Our Products Is Elaborately Designed And Manufactured,We Have A Strict Quality Control System To Ensure A Stable Quality. If you have any questions, please feel free to contact us, we will get back to you within 24 hours.
- Tail Lights Stop Indicator Lights Replacement for Land Rover Range Rover Sport 2005 2006 2007 2008 2009 2010 2011 2012 2013
- Durable ABS plastic body, the edges and back are well sealed, waterproof and dustproof, keep lighting in rain or snow
- Special coating on the lens surface prevents hazing and fading, ensuring proper illumination and operational safety
- Easy to install. No need additional hardware. Plugs right into the existing wiring harness for simple, fast and easy installation
- Please make sure this item fits for your vehicle before you purchase
- 🚗 Fits (For Reference): For 2018 2019 2020 2021 Land Rover Range Rover Sport. (Please carefully check the vehicle model and configuration before purchasing to ensure the product matches your car correctly.)
- 🚗 Stylish Appearance: 100% brand new, creative design, the black housing and red lens enhance vehicle new look and exude a sense of fashion and modernity.
- 🚗 High-quality Material: The item is made of high-quality PMMA material, which has the advantages of good corrosion resistance and water resistance.
- 🚗 High Sealing Performance: The light uses superb sealing technology to make the light sealed with good performance. The sealed tail light keeps dust, stains, and rainwater firmly outside the light, protecting it from damage and extending its service life.
- 🚗 Notes: The installation instruction is not included in the package.
- [FEATURES] Huray High Performance Taillight Provides You with Bright Lights. Made of High Quality Material.The fully sealed structure improves the waterproof level, effectively prevents moisture from entering the interior of the tail light. All-weather adaptation.
- [HIGH PERFORMANCE] Advanced UV coating is applied on tail lamp lens, to protect the lens from scratches and cracks as well as from UV rays. Over 30000H lifespan. Full LED lights. They are brighter than normal taillights.
- [EASY INSTALLATION] Designed Plug & Play. Requires no modification or drilling. Professional installation is highly recommended.
- [ADAPTATION] Compatible with 2013 2014 2015 2016 2017 Land Rover Range Rover (Passenger Side)
- [WORRY-FREE PURCHASE] Huray insists on giving back to customers with high-quality service. We Provide 365 Days Warranty. (1) Not fit for your Range Rover= Return it back to us; (2) Cause any problems = Contact us for solution; (3) Defective = Get new replacement; (4) Any problem with our lights, just contact us!
- 🚗 Fits (For Reference): For 2018 2019 2020 2021 Land Rover Range Rover Sport. (Please carefully check the vehicle model and configuration before purchasing to ensure the product matches your car correctly.)
- 🚗 Stylish Appearance: 100% brand new, creative design, the black housing and red lens enhance vehicle new look and exude a sense of fashion and modernity.
- 🚗 High-quality Material: The item is made of high-quality PMMA material, which has the advantages of good corrosion resistance and water resistance.
- 🚗 High Sealing Performance: The light uses superb sealing technology to make the light sealed with good performance. The sealed tail light keeps dust, stains, and rainwater firmly outside the light, protecting it from damage and extending its service life.
- 🚗 Notes: The installation instruction is not included in the package.
Last update on 2024-03-29 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-871
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Jaguar Land Rover North America, LLC DEC 21, 2023 NHTSA Recall No. : 23V-871 Manufacturer Recall No. : N830 Manufacturer Information :
Manufacturer Name : Jaguar Land Rover North America, LLC Address : 100 Jaguar Land Rover Way
Mahwah NJ 07495
Company phone : 8188500 Population :
Number of potentially involved : 4,347 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2023-2023 Land Rover Range Rover Sport Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Jaguar Land Rover is conducting a voluntary safety recall campaign involving certain 2023MY Land Rover Range Rover Sport vehicles built at the Solihull Vehicle Assembly Plant from July 1, 2022 – November 30, 2022. 4347 vehicles in the United States and Federalized Territories. The recall population was established based on the elevated pattern and trend of reports of righthand tail lamp failures coupled with dates where the finessing processes were employed.
Production Dates : JUL 01, 2022 – NOV 30, 2022
VIN Range 1 : Begin : SAL1L9FU1PA100681 End : SAL1P9EU1PA113677 Not sequential Description of Defect :
Description of the Defect : A concern has been identified with the right hand tailgate and body mounted rear lamps which may experience water ingress leading to one or more lamp failures including loss of brake/stop lamp, outer marker lamp, reversing lamp and direction indicator/turn indicator.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Loss of rear right hand lamp system functionality increases the risk of a rear end collision.
Description of the Cause : NR
Identification of Any Warning
that can Occur :
NR Part 573 Safety Recall Report 23V-871 Page 2 Involved Components : Component Name 1 : BODY SIDE LAMP TAILGATE LAMP
Component Description : BODY SIDE LAMP TAILGATE LAMP Component Part Number : N9X2 – 13404 – A/B Component Name 2 : BODY SIDE LAMP TAILGATE LAMP
Component Description : BODY SIDE LAMP TAILGATE LAMP Component Part Number : N9X2 – 13405 – A/B Component Name 3 : BODY SIDE LAMP TAILGATE LAMP
Component Description : BODY SIDE LAMP TAILGATE LAMP Component Part Number : N9X2 – 13A420 – A/B Component Name 4 : BODY SIDE LAMP TAILGATE LAMP
Component Description : BODY SIDE LAMP TAILGATE LAMP Component Part Number : N9X2 – 13A421- A/B Supplier Identification : Component Manufacturer
Name : Jaguar Land Rover Limited Address : Abbey Road
Whitley Coventry Foreign States CV3 4LF
Country : United Kingdom Chronology :
Attached file The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-871
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Owners will be notified and instructed to take their vehicle to an approved
Jaguar Land Rover repairer. The right hand tailgate and body mounted lamps will replaced. Until such time as the recall has been completed, customers are advised to regularly check the operation of their rear lamps and if they fail to function as expected or differ from the operation the left hand side, seek retailer assistance. There will be no charge to the owners for this repair. The affected vehicles will be covered under Jaguar Land Rover’s new vehicle warranty program. Therefore, reimbursement for pre- notice remedies are not necessary because the affected vehicles are still under warranty.
How Remedy Component Differs NR from Recalled Component :
Identify How/When Recall Condition NR was Corrected in Production :
Recall Schedule :
Description of Recall Schedule : Dealer notification is planned January 4, 2024. Owner notification is
planned on or before February 9, 2024 Planned Dealer Notification Date : JAN 04, 2024 – JAN 04, 2024
Planned Owner Notification Date : FEB 09, 2024 – FEB 09, 2024
* NR – Not Reported
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ISTRATION BULLETIN – SAFETY
LL
Global Recall tion N830ADM1 Subject: Tail Lamp Inoperative – Water Ingress Publication No.: N830ADM1 Model: Range Rover Sport (L1) Model Year: 2023
Date of Issue: 04 January 2024 To:
For the Attention of: Jaguar Land Rover North America, LLC and Jaguar Land Rover Canada ULC. The approved Jaguar Land Rover (JLR) retailer/authorized repairer.
FOR THE ATTENTION OF NORTH AMERICAN TERRITORIES ONLY:
National Highway Traffic Safety Administration (NHTSA) reference number: 23V871 Transport Canada (TC) reference number: 2023-687
Visit the British Brands Sales Suite (BBSS) website for a list of affected vehicles at your retailer/authorized repairer. Unsold vehicles must be repaired prior to handover of the vehicle for retail sale.
REGULATORY INFORMATION Jaguar Land Rover North America, LLC and Jaguar Land Rover Canada ULC have informed the National Highway Traffic Safety Administration (NHTSA) and Transport Canada (TC) of their intent to perform a Safety Recall on certain 2023 model year Range Rover Sport vehicles imported into the United States and Canada markets. Information relating to this Safety Recall will be posted on the NHTSA and TC websites. This Safety Recall Administration Bulletin serves as notification to all retailers in the United States and Canada markets that any new affected vehicles may not be sold and delivered for customer use until the Safety Recall repair is completed. Violation of this requirement by a retailer/authorized repairer, in the USA only, could result in a maximum civil penalty of up to the equivalent of
$27,168.00 USD per violation and the equivalent of $135,828,178.00 USD for a related series of violations.
DESCRIPTION OF ISSUE AND THE EFFECT ON VEHICLE OPERATION A concern has been identified with the right hand tailgate and body mounted rear lamps which may experience water ingress leading to one or more lamp failures including loss of brake/stop lamp, outer marker lamp, reversing lamp and turn signal indicator. Loss of rear right hand lamp system functionality increases the risk of a rear end crash
OWNER NOTIFICATION
Initial owner notification is expected to occur on or before 9th February 2024.
ACTION TO BE TAKEN
Check the JLR Warranty Portal to make sure affected vehicles are correctly identified prior to starting this campaign. The Warranty Portal will be updated to reflect only those vehicles affected.
Retailers/authorized repairers are required to Quarantine affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the rework action. Affected vehicles already with customers should be updated at the next available opportunity. JLR North America recommends that affected sales demonstrator and loaner vehicles are repaired before use and that used vehicles are repaired before sale. Retailers/authorized repairers who choose to proceed against this recommendation, where legally permitted, must clearly and conspicuously disclose the open recall to the applicable customers. The Safety Recall repair procedures and any required parts and/or software are not currently available. A Safety Recall repair campaign will be published when all repair procedures and all required parts and/or software are available. Retailers/authorized repairers are reminded that they must not sell vehicles identified as affected by this campaign until such time as the repair has been successfully completed.
Yours faithfully Steve Oldham
Global Customer Care Quality Director
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-871
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Jaguar Land Rover North America, LLC JAN 02, 2024 NHTSA Recall No. : 23V-871 Manufacturer Recall No. : N830 Manufacturer Information :
Manufacturer Name : Jaguar Land Rover North America, LLC Address : 100 Jaguar Land Rover Way
Mahwah NJ 07495
Company phone : 8188500 Population :
Number of potentially involved : 4,347 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2023-2023 Land Rover Range Rover Sport Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Jaguar Land Rover is conducting a voluntary safety recall campaign involving certain 2023MY Land Rover Range Rover Sport vehicles built at the Solihull Vehicle Assembly Plant from July 1, 2022 – November 30, 2022. 4347 vehicles in the United States and Federalized Territories. The recall population was established based on the elevated pattern and trend of reports of righthand tail lamp failures coupled with dates where the finessing processes were employed.
Production Dates : JUL 01, 2022 – NOV 30, 2022
VIN Range 1 : Begin : SAL1L9FU1PA100681 End : SAL1P9EU1PA113677 Not sequential Description of Defect :
Description of the Defect : A concern has been identified with the right hand tailgate and body mounted rear lamps which may experience water ingress leading to one or more lamp failures including loss of brake/stop lamp, outer marker lamp, reversing lamp and direction indicator/turn indicator.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Loss of rear right hand lamp system functionality increases the risk of a rear end crash.
Description of the Cause : NR
Identification of Any Warning
that can Occur :
NR Part 573 Safety Recall Report 23V-871 Page 2 Involved Components : Component Name 1 : BODY SIDE LAMP TAILGATE LAMP
Component Description : BODY SIDE LAMP TAILGATE LAMP Component Part Number : N9X2 – 13404 – A/B Component Name 2 : BODY SIDE LAMP TAILGATE LAMP
Component Description : BODY SIDE LAMP TAILGATE LAMP Component Part Number : N9X2 – 13405 – A/B Component Name 3 : BODY SIDE LAMP TAILGATE LAMP
Component Description : BODY SIDE LAMP TAILGATE LAMP Component Part Number : N9X2 – 13A420 – A/B Component Name 4 : BODY SIDE LAMP TAILGATE LAMP
Component Description : BODY SIDE LAMP TAILGATE LAMP Component Part Number : N9X2 – 13A421- A/B Supplier Identification : Component Manufacturer
Name : Jaguar Land Rover Limited Address : Abbey Road
Whitley Coventry Foreign States CV3 4LF
Country : United Kingdom Chronology :
Attached file The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-871
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Owners will be notified and instructed to take their vehicle to an approved
Jaguar Land Rover repairer. The right hand tailgate and body mounted lamps will replaced. Until such time as the recall has been completed, customers are advised to regularly check the operation of their rear lamps and if they fail to function as expected or differ from the operation the left hand side, seek retailer assistance. There will be no charge to the owners for this repair. The affected vehicles will be covered under Jaguar Land Rover’s new vehicle warranty program. Therefore, reimbursement for pre- notice remedies are not necessary because the affected vehicles are still under warranty.
How Remedy Component Differs NR from Recalled Component :
Identify How/When Recall Condition NR was Corrected in Production :
Recall Schedule :
Description of Recall Schedule : Dealer notification is planned January 4, 2024. Owner notification is
planned on or before February 9, 2024 Planned Dealer Notification Date : JAN 04, 2024 – JAN 04, 2024
Planned Owner Notification Date : FEB 09, 2024 – FEB 09, 2024
* NR – Not Reported
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SEOCONTENT-END