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April 6, 2023 NHTSA CAMPAIGN NUMBER: 23V252000
Insufficiently Welded Second-Row Seat Frame
An improperly welded second-row seat frame may not adequately secure occupants during sudden braking or a crash, increasing the risk of injury.
NHTSA Campaign Number: 23V252
Manufacturer Jaguar Land Rover North America, LLC
Components SEATS
Potential Number of Units Affected 500
Summary
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2022-2023 Land Rover Range Rover vehicles equipped with seven seats. The second-row seat frame may have been insufficiently welded.
Remedy
Dealers will inspect and replace the second-row seat frame, as necessary, free of charge. Owner notification letters are expected to be mailed June 2, 2023. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover’s number for this recall is N783.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Jaguar has a Recall
Second Row Left Seat Frame Weld
Publication No.: N783
Model: Range Rover (LK)
Model Year: 2022 – 2023
Date of Issue: 20 April 2023
FOR THE ATTENTION OF NORTH AMERICAN TERRITORIES ONLY:
National Highway Traffic Safety Administration (NHTSA) reference number: 23V-252
Transport Canada (TC) reference number: 2023-209
REGULATORY INFORMATION
Jaguar Land Rover North America, LLC and Jaguar Land Rover Canada ULC have informed the National Highway Traffic Safety
Administration (NHTSA) and Transport Canada (TC) of their intent to perform a Safety Recall on certain 2022 and 2023 model year Range Rover vehicles imported into the United States and Canada markets. Information relating to this Safety Recall will be posted on the NHTSA and TC websites.
This Safety Recall Administration Bulletin serves as notification to all retailers in the United States and Canada markets that any new affected vehicles may not be sold and delivered for customer use until the Safety Recall repair is completed. Violation of this requirement by a retailer/authorized repairer, in the USA only, could result in a maximum civil penalty of up to the equivalent of $26,315.00 USD per violation and the equivalent of $131,564,183.00 USD for a related series of violations.
DESCRIPTION OF ISSUE AND THE EFFECT ON VEHICLE OPERATION
A concern has been identified on certain 2022 and 2023 model year Range Rover 7-seat vehicles where the second row left seat frame may have a latch installed with an defective weld. In vehicles that have an defective weld on the second row left seat frame latch, the seat may not be correctly secured. Warnings of a non-latch state are provided on the instrument panel cluster.
If the seat is incorrectly secured, in the event of a crash or sudden braking where the second row center position is occupied and the outboard seat occupant is not using the body mounted seatbelt (such as where a child seat is installed using LATCH/ISOFIX), the seat will move forward and upwards. This increases the risk of injury to first and second row seat occupants.
Customers must be attentive to warning lamps displayed on the Instrument Panel Cluster, all warning lamps must be complied with. In this case, where a seat fails to latch a red warning is displayed. Owners are advised to refer to the online owner guide for related information.
OWNER NOTIFICATION
Initial owner notification is expected to occur on or before 2nd June 2023.
ACTION TO BE TAKEN
Check the JLR Warranty Portal to make sure affected vehicles are correctly identified prior to starting this campaign. The Warranty Portal will be updated to reflect only those vehicles affected.
Visit the British Brands Sales Suite (BBSS) website for a list of affected vehicles at your retailer/authorized repairer. Unsold vehicles must be repaired prior to handover of the vehicle for retail sale.
Retailers/authorized repairers are required to Quarantine affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the rework action. Affected vehicles already with customers should be updated at the next available opportunity. JLR North America recommends that affected sales demonstrator and loaner vehicles are repaired before use and that used vehicles are repaired before sale. Retailers/authorized repairers who choose to proceed against this recommendation, where legally permitted, must clearly and conspicuously disclose the open recall to the applicable customers.
The Recall repair procedures and any required parts are not currently available. A Recall repair campaign will be published when all repair procedures and all required parts are available. This is expected to be completed by 22nd May 2023.
Retailers/authorized repairers are reminded that they must not sell vehicles identified as affected by this campaign until such time as the repair has been successfully completed.
Chronology :
In September, 2022, Jaguar Land Rover (JLR) production verification durability testing identified a failure of a weld on the 60% seat latch of the second row seat frame designed for installation on Range Rover 7-seat vehicles. This issue was reported through JLRs critical concerns reporting process.
A Product Safety and Compliance Committee (PSCC) investigation was opened on September 27, 2022. The PSCC requested the JLR Supplier Technical Assistance Team (STA) to fully define the scope of this issue. They reported their initial findings to the PSCC on October 12, 2022.
During October and November, 2022, supplier reviews were conducted, to define potentially affected components and the impact on the seat frame functionality. The outcome of this work was reviewed at the PSCC on December 07, 2022
During January and February, 2023, physical assessments of the second row 60% seat as installed in vehicle were conducted. The progress and outcome of this assessment was reported to the PSCC during March, 2023. At the PSCC of March 28, 2023, the scope of the issue was discussed, the effect on vehicle operation was reviewed and it was agreed that the issue be progressed to the Recall Determination Committee (RDC) for
consideration.
The RDC reviewed the issue on March 30, 2023, and concluded that this issue represents an unreasonable risk to safety, and a voluntary safety recall should be conducted.
There have been no reported accidents, injuries or fires as a result of this concern. There are no warranty claims or field reports related to this matter.
2 Affected Products
Vehicle
MAKE | MODEL | YEAR |
LAND ROVER | RANGE ROVER | 2022-2023 |
3 Associated Documents
Defect Notice 573 Report
RCLRPT-23V252-7779.PDF 214.611KB
Recall Acknowledgement
Manufacturer Notices(to Dealers,etc)
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V252&docType=RCL
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SEOCONTENT-START
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-252 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Jaguar Land Rover North America, LLC Submission Date : APR 06, 2023 NHTSA Recall No. : 23V-252 Manufacturer Recall No. : N783 Manufacturer Information : Manufacturer Name : Jaguar Land Rover North America, LLC Address : 100 Jaguar Land Rover Way Mahwah NJ 07495 Company phone : 8188500 Population : Number of potentially involved : 500 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2023 LAND ROVER RANGE ROVER Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : NR Descriptive Information : Jaguar Land Rover is conducting a voluntary safety recall campaign involving certain 2022-2023MY Land Rover Range Rover 7-seat vehicles where the second row 60% seat frame may have a latch installed with a defective weld built at the Solihull Vehicle Assembly Plant from February 11, 2022 – June 10, 2022. 500 vehicles in the United States and Federalized Territories. The potentially affected seat frames were determined from analysis of supplier production records. Potentially affected parts from the supplier have been traced to specific VINs that may have received a faulty component. Production Dates : FEB 11, 2022 – JUN 10, 2022 VIN Range 1 : Begin : SALKPBE78NA002238 End : SALKPBFU3PA012215 Not sequential Description of Defect : Description of the Defect : A concern has been identified on certain 2022 & 2023 MY Land Rover Range Rover 7-seat vehicles where the second row 60% seat frame may have a latch installed with a defective weld. In vehicles that have a defective weld on the second row 60% seat frame latch, the seat may not be correctly secured. Warnings of a non-latch state are provided on the instrument cluster. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the seat is incorrectly secured, in the event of a crash or sudden braking where the second row 60% seat center position is occupied and the outboard seat occupant is not using the body mounted seat belt (such as where a child seat is installed using LATCH/ISOFIX), the seat will move forward and Part 573 Safety Recall Report 23V-252 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 upwards. This increases the risk of injury to first and second row seat occupants. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Rear Seat Base – Frame Component Description : Rear Seat Base – Frame Component Part Number : M8E2-613A11-BL Supplier Identification : Component Manufacturer Name : Brose UK Address : Colliery Lane Exhall, Coventry Foreign States CV7 9NW Country : United Kingdom Chronology : In September, 2022, Jaguar Land Rover (JLR) production verification durability testing identified a failure of a weld on the 60% seat latch of the second row seat frame designed for installation on Range Rover 7-seat vehicles. This issue was reported through JLRs critical concerns reporting process. A Product Safety and Compliance Committee (PSCC) investigation was opened on September 27, 2022. The PSCC requested the JLR Supplier Technical Assistance Team (STA) to fully define the scope of this issue. They reported their initial findings to the PSCC on October 12, 2022. During October and November, 2022, supplier reviews were conducted, to define potentially affected components and the impact on the seat frame functionality. The outcome of this work was reviewed at the PSCC on December 07, 2022 During January and February, 2023, physical assessments of the second row 60% seat as installed in vehicle were conducted. The progress and outcome of this assessment was reported to the PSCC during March, 2023. At the PSCC of March 28, 2023, the scope of the issue was discussed, the effect on vehicle operation was Part 573 Safety Recall Report 23V-252 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 reviewed and it was agreed that the issue be progressed to the Recall Determination Committee (RDC) for consideration. The RDC reviewed the issue on March 30, 2023, and concluded that this issue represents an unreasonable risk to safety, and a voluntary safety recall should be conducted. There have been no reported accidents, injuries or fires as a result of this concern. There are no warranty claims or field reports related to this matter. Description of Remedy : Description of Remedy Program : The rear seat base latch will be inspected. Where the inspection reveals a not OK condition, the rear seat 60% frame and associated components will be replaced. Where the inspection reveals an OK condition, no further action is required. There will be no charge to the owners for this repair. The affected vehicles will be covered under Jaguar Land Rover’s new vehicle warranty program. Therefore, reimbursement for pre-notice remedies are not necessary because the affected vehicles are still under warranty. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Notifications to dealers will occur on April 20, 2023. Distribution of owner notification letters will occur on or before June 2, 2023. Planned Dealer Notification Date : APR 20, 2023 – APR 20, 2023 Planned Owner Notification Date : JUN 02, 2023 – JUN 02, 2023 * NR – Not Reported
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4/20/23, 2:18 PM Second Row Left Seat Frame Weld https://topix.landrover.jlrext.com/topix/content/document/view?id=1687240&groupId=1585 1/2 ADMINISTRATION BULLETIN – SAFETYRELATED RECALL Global RecallAction Number: N783 Subject: Second Row Left Seat Frame Weld Publication No.: N783 Model: Range Rover (LK) Model Year: 2022 – 2023 Date of Issue: 20 April 2023 To: Jaguar Land Rover North America, LLC and Jaguar Land Rover Canada ULC. For the Attention of: The approved Jaguar Land Rover (JLR) retailer/authorized repairer. FOR THE ATTENTION OF NORTH AMERICAN TERRITORIES ONLY: National Highway Traffic Safety Administration (NHTSA) reference number: 23V-252 Transport Canada (TC) reference number: 2023-209 REGULATORY INFORMATION Jaguar Land Rover North America, LLC and Jaguar Land Rover Canada ULC have informed the National Highway Traffic SafetyAdministration (NHTSA) and Transport Canada (TC) of their intent to perform a Safety Recall on certain 2022 and 2023 model yearRange Rover vehicles imported into the United States and Canada markets. Information relating to this Safety Recall will be postedon the NHTSA and TC websites. This Safety Recall Administration Bulletin serves as notification to all retailers in the United States and Canada markets that any newaffected vehicles may not be sold and delivered for customer use until the Safety Recall repair is completed. Violation of thisrequirement by a retailer/authorized repairer, in the USA only, could result in a maximum civil penalty of up to the equivalent of$26,315.00 USD per violation and the equivalent of $131,564,183.00 USD for a related series of violations. DESCRIPTION OF ISSUE AND THE EFFECT ON VEHICLE OPERATION A concern has been identified on certain 2022 and 2023 model year Range Rover 7-seat vehicles where the second row left seatframe may have a latch installed with an defective weld. In vehicles that have an defective weld on the second row left seat framelatch, the seat may not be correctly secured. Warnings of a non-latch state are provided on the instrument panel cluster. If the seat is incorrectly secured, in the event of a crash or sudden braking where the second row center position is occupied and theoutboard seat occupant is not using the body mounted seatbelt (such as where a child seat is installed using LATCH/ISOFIX), theseat will move forward and upwards. This increases the risk of injury to first and second row seat occupants. Customers must be attentive to warning lamps displayed on the Instrument Panel Cluster, all warning lamps must be complied with.In this case, where a seat fails to latch a red warning is displayed. Owners are advised to refer to the online owner guide for relatedinformation. OWNER NOTIFICATION Initial owner notification is expected to occur on or before 2nd June 2023. ACTION TO BE TAKEN Check the JLR Warranty Portal to make sure affected vehicles are correctly identified prior to starting this campaign. The WarrantyPortal will be updated to reflect only those vehicles affected. Visit the British Brands Sales Suite (BBSS) website for a list of affected vehicles at your retailer/authorized repairer. Unsold vehiclesmust be repaired prior to handover of the vehicle for retail sale. Retailers/authorized repairers are required to Quarantine affected new vehicles that are within your control and refrain from releasingthe vehicles for new vehicle sale pending completion of the rework action. Affected vehicles already with customers should beupdated at the next available opportunity. JLR North America recommends that affected sales demonstrator and loaner vehicles arerepaired before use and that used vehicles are repaired before sale. Retailers/authorized repairers who choose to proceed againstthis recommendation, where legally permitted, must clearly and conspicuously disclose the open recall to the applicable customers. The Recall repair procedures and any required parts are not currently available. A Recall repair campaign will be published when allrepair procedures and all required parts are available. This is expected to be completed by 22nd May 2023. Retailers/authorized repairers are reminded that they must not sell vehicles identified as affected by this campaign until such time asthe repair has been successfully completed. Yours faithfully Steve Oldham 4/20/23, 2:18 PM Second Row Left Seat Frame Weld https://topix.landrover.jlrext.com/topix/content/document/view?id=1687240&groupId=1585 2/2 Global Customer Care Quality Director
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