N784 – Exterior Vehicle Lighting Failure – 2022-2023 Land Rover Range Rover

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June 1, 2023 NHTSA CAMPAIGN NUMBER: 23V394000

Exterior Vehicle Lighting Failure

Exterior lights that fail to illuminate can decrease visibility and increase the risk of a crash.

 

NHTSA Campaign Number: 23V394

Manufacturer JaguareBay Land RovereBay North America, LLC

Components EXTERIOR LIGHTING

Potential Number of Units Affected 12,922

 

Summary

JaguareBay Land RovereBay North America, LLC (Land RovereBay) is recalling certain 2022-2023 Land RovereBay Range Rover vehicles. The rear taillight link may be damaged, which can cause exterior vehicle lights, including the rear light mounted in the body, taillights, brake lights, and turn signals to fail to illuminate.

 

Remedy

Dealers will inspect and replace or repair the rear lights as necessary, free of charge. Owner notification letters are expected to be mailed July 28, 2023. Owners may contact Land RovereBay customer service at 1-800-637-6837. Land RovereBay’s number for this recall is N784.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Land Rover has a Recall

 


FOR THE ATTENTION OF NORTH AMERICAN TERRITORIES ONLY:

National Highway Traffic Safety Administration (NHTSA) reference number: 23V-394

Transport Canada (TC) reference number: 2023-317

Visit the British Brands Sales Suite (BBSS) website for a list of affected vehicles at your retailer/authorized repairer. Unsold vehicles must be repaired prior to handover of the vehicle for retail sale.

 

REGULATORY INFORMATION

JaguareBay Land RovereBay North America, LLC and JaguareBay Land RovereBay Canada ULC have informed the National Highway Traffic Safety Administration (NHTSA) and Transport Canada (TC) of their intent to perform a Safety Recall on certain 2022 – 2023 model year Range Rover vehicles imported into the United States and Canada markets. Information relating to this Safety Recall will be posted on the NHTSA and TC websites.

This Safety Recall Administration Bulletin serves as notification to all retailers in the United States and Canada markets that any new affected vehicles may not be sold and delivered for customer use until the Safety Recall repair is completed. Violation of this requirement by a retailer/authorized repairer, in the USA only, could result in a maximum civil penalty of up to the equivalent of $26,315.00 USD per violation and the equivalent of $131,564,183.00 USD for a related series of violations.

 

DESCRIPTION OF ISSUE AND THE EFFECT ON VEHICLE OPERATION

A concern has been identified on 2022 and certain 2023 model year Range Rover vehicles where the rear lamp mounted in the body could partially or permanently fail to operate as a result of damage to the rear tail lamp link lead wiring caused by a foam block located adjacent to the lamp on the interior of the body shell.

Failure of the rear lamp mounted in the body may result in one or more of the light sources (taillamp, stop, and/or turn signal) not working which in darkness means the vehicle may not be clearly seen from the rear and therefore increases the risk of a crash.

 

OWNER NOTIFICATION

Initial owner notification is expected to occur on or before 28th July 2023.

 

ACTION TO BE TAKEN

Check the JLR Warranty Portal to make sure affected vehicles are correctly identified prior to starting this campaign. The Warranty Portal will be updated to reflect only those vehicles affected.

Retailers/authorized repairers are required to Quarantine affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the rework action. Affected vehicles already with customers should be updated at the next available opportunity. JLR North America recommends that affected sales demonstrator and loaner vehicles are repaired before use and that used vehicles are repaired before sale. Retailers/authorized repairers who choose to proceed against this recommendation, where legally permitted, must clearly and conspicuously disclose the open recall to the applicable customers.

The Safety Recall repair procedures and any required parts and/or software are not currently available. A Safety Recall repair campaign will be published when all repair procedures and all required parts and/or software are available. This is expected to be completed by TBD.

Retailers/authorized repairers are reminded that they must not sell vehicles identified as affected by this campaign until such time as the repair has been successfully completed.

 


Chronology :

A Product Safety and Compliance Committee (PSCC) investigation was opened on March 9, 2023, following a number of field reports of non-functioning tail lamps.

The PSCC requested a JaguareBay Land RovereBay engineering team to investigate the issue to understand the nature of the failure mode and the scope of the issue. They reported their initial findings to the PSCC on March 21, 2023.

On March 28, 2023, the PSCC discussed status of the investigation and the current state understanding of the issue. To gain a more detailed understanding and wider picture of this issue PSCC requested that an Update Prior to Sale (UPS) be issued to assess vehicles that had not yet entered into commerce.

During April, 2023, the engineering team updated the PSCC on the progress of the investigation.

At the PSCC of May 23, 2023, the investigation was reviewed for completeness, the scope of the issue was discussed, the effect on vehicle operation was assessed and it was agreed that the issue be progressed to the Recall Determination Committee (RDC) for consideration.

The RDC reviewed the issue on May 25, 2023, and concluded that this issue represents an unreasonable risk to safety, and a voluntary safety recall should be conducted.

There have been no reported accidents or injuries as a result of this concern.

JLR has received 8 field reports in the US relating to this issue, reports were received on the following dates;

February 20, 2023
February 21, 2023
March 6, 2023
March 8, 2023
April 12, 2023
May 2, 2023
May 6, 2023
May 22, 2023


2 Affected Products

Vehicle

MAKEMODELYEAR
LAND ROVEReBayRANGE ROVER2022-2023

 


5 Associated Documents

Defect Notice 573 Report

RCLRPT-23V394-2744.PDF 214.412KB

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Recall Acknowledgement

RCAK-23V394-1496.pdf 645.773KB

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Recall 573 Report – June 7, 2023

RCLRPT-23V394-6032.PDF 214.472KB

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Recall 573 Report – June 8, 2023

RCLRPT-23V394-8597.PDF 214.608KB

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Manufacturer Notices(to Dealers,etc)

RCMN-23V394-4686.pdf 81.954KB

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