H445 – Rearview Camera Image May Not Display – 2019 Jaguar XE

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-501 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Jaguar Land Rover North America, LLC Submission Date : JUL 20, 2023 NHTSA Recall No. : 23V-501 Manufacturer Recall No. : H445 Manufacturer Information : Manufacturer Name : Jaguar Land Rover North America, LLC Address : 100 Jaguar Land Rover Way Mahwah NJ 07495 Company phone : 8188500 Population : Number of potentially involved : 3,134 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2019-2019 JAGUAR XE Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : NR Descriptive Information : Jaguar Land Rover is conducting a voluntary safety recall campaign involving all 2019MY Jaguar XE vehicles built at the Castle Bromwich and Solihull Vehicle Assembly PlantS from June 18, 2018 – July 9, 2019. 3134 vehicles in the United States and Federalized Territories. The basis for the recall population is all 19MY Jaguar XE vehicles with Rear Camera View and Navigation Pro specified. Production Dates : JUN 18, 2018 – JUL 09, 2019 VIN Range 1 : Begin : SAJAT4GX6KCP43657 End : SAJAP4FE6KS487854 Not sequential Description of Noncompliance : Description of the Noncompliance : A concern has been identified on 19MY Jaguar XE vehicles with Rear Camera View and Navigation Pro specified, where the rear camera image display may become intermittent or permanently fail as a result of wiring damage in the trunk. FMVSS 1 : 111 – Rear visibility FMVSS 2 : NR Description of the Safety Risk : In an intermittent or failed state the rear camera image display does not meet the requirements of FMVSS No. 111, Rear Visibility. Lack of display of the rear camera image may result in the driver being unaware of objects or pedestrians behind the vehicle increasing the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : NR Part 573 Safety Recall Report 23V-501 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : Harness Component Description : Harness Component Part Number : KX73-14A005-Z* Supplier Identification : Component Manufacturer Name : LEONI WIRING SYSTEMS UK LIMITED (CBMP) Address : Lower Milehouse Lane Newcastle under Lyme Staffordshire Foreign States ST5 9BT Country : United Kingdom Chronology : See File “Recall H445 Chronology”. Description of Remedy : Description of Remedy Program : Vehicles will have the rear camera functionality and related camera harness in the trunk inspected. Where camera functionality OK and no harness damage is noted, cable clips will be replaced assuring cable routing is correct. Where damage to the wiring harness is found, the harness will be repaired and the cable retaining clips will be replaced to assure cable routing. There will be no charge to the owners for this repair. Customers who have paid for a repair of this defect will be reimbursed by the Jaguar Land Rover reimbursement plan, subject to the usual terms and conditions. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Part 573 Safety Recall Report 23V-501 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Recall Schedule : Notifications to dealers will occur on August 3, 2023. Distribution of owner notification letters will occur on or before September 15, 2023. Planned Dealer Notification Date : AUG 03, 2023 – AUG 03, 2023 Planned Owner Notification Date : SEP 15, 2023 – SEP 15, 2023 * NR – Not Reported

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8/3/23, 1:30 PM Rear View Camera Image Display https://topix.jaguar.jlrext.com/topix/content/document/view?id=1701867 1/1 ADMINISTRATION BULLETIN – SAFETY RELATED RECALL Global Recall Action Number: H445ADM1 Subject: Rear View Camera Image Display Publication No.: H445ADM1 Model: XE (X760) Model Year: 2019 Date of Issue: 03 August 2023 To: For the Attention of: Jaguar Land Rover North America, LLC and Jaguar Land Rover Canada ULC. The approved Jaguar Land Rover (JLR) retailer/authorized repairer. FOR THE ATTENTION OF NORTH AMERICAN TERRITORIES ONLY: National Highway Traffic Safety Administration (NHTSA) reference number: 23V-501. Transport Canada (TC) reference number: 2023-401. Visit the British Brands Sales Suite (BBSS) website for a list of affected vehicles at your retailer/authorized repairer. Unsold vehicles must be repaired prior to handover of the vehicle for retail sale. REGULATORY INFORMATION Jaguar Land Rover North America, LLC and Jaguar Land Rover Canada ULC have informed the National Highway Traffic Safety Administration (NHTSA) and Transport Canada (TC) of their intent to perform a Safety Recall on certain 2019 Model Year Jaguar XE vehicles imported into the United States and Canada markets. Information relating to this Safety Recall will be posted on the NHTSA and TC websites. This Safety Recall Administration Bulletin serves as notification to all retailers in the United States and Canada markets that any new affected vehicles may not be sold and delivered for customer use until the Safety Recall repair is completed. Violation of this requirement by a retailer/authorized repairer, in the USA only, could result in a maximum civil penalty of up to the equivalent of $26,315.00 USD per violation and the equivalent of $131,564,183.00 USD for a related series of violations. DESCRIPTION OF ISSUE AND THE EFFECT ON VEHICLE OPERATION A concern has been identified on 19MY Jaguar XE vehicles with Rear View Camera View and Navigation Pro specified, where the rear view camera image display may become intermittent or permanently fail as a result of wiring damage in the trunk. In an intermittent or failed state the rear view camera image display does not meet the requirements of FMVSS No. 111, Rear Visibility and CMVSS No. 111, Mirrors and Rear Visibility Systems. Lack of display of the rear view camera image may result in the driver being unaware of objects or pedestrians behind the vehicle increasing the risk of a crash. OWNER NOTIFICATION Initial owner notification is expected to occur on or before 15th September 2023. ACTION TO BE TAKEN Check the JLR Warranty Portal to make sure affected vehicles are correctly identified prior to starting this campaign. The Warranty Portal will be updated to reflect only those vehicles affected. Retailers/authorized repairers are required to Quarantine affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the rework action. Affected vehicles already with customers should be updated at the next available opportunity. JLR North America recommends that affected sales demonstrator and loaner vehicles are repaired before use and that used vehicles are repaired before sale. Retailers/authorized repairers who choose to proceed against this recommendation, where legally permitted, must clearly and conspicuously disclose the open recall to the applicable customers. The Satety Recall repair procedures and any required parts and/or software are not currently available. A Safety Recall repair campaign will be published when all repair procedures and all required parts and/or software are available. This is expected to be completed by TBD. Retailers/authorized repairers are reminded that they must not sell vehicles identified as affected by this campaign until such time as the repair has been successfully completed. Yours faithfully Steve Oldham Global Customer Care Quality Director

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