February 1, 2018

Fuel Leak in Engine Compartment

A fuel leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

 

NHTSA Campaign Number: 18V087

Manufacturer Jaguar Land Rover North America, LLC

Components FUEL SYSTEM, GASOLINE

Potential Number of Units Affected 8,211

 

Summary

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2018 Land Rover Range Rover Evoque, Range Rover Velar, and Land Rover Discover Sport vehicles equipped with a 2.0L gasoline engine. The fuel rail end caps may leak, possibly resulting in fuel vapor or liquid fuel leaking into the engine bay.

 

Remedy

Land Rover will notify owners, and dealers will replace the fuel rail, free of charge. The recall began on March 8, 2018. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover’s number for this recall is N138.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Land Rover has a Recall

 

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NOTIFICATION OF SAFETY RECALL N138 (NHTSA 18V087) – UPDATE

SERVICE BULLETIN

 

06-MAR-18

NO.: SRE18-03 (ISSUE 2)

SEC.: RECALL

MKT.: USA

 

Jaguar Land Rover North America, LLC has informed the National Highway Traffic Safety Administration

(NHTSA) of its intent to perform a Safety Recall on certain 2018 model year Land Rover Discovery Sport, Range Rover Evoque, and Range Rover Velar vehicles imported into the United States market. Information relating to this Recall will be posted on the National Highway Traffic Safety Administration website.

United States Federal regulations require that retailers must be notified within a reasonable time after the manufacturer decides that a defect that relates to motor vehicle safety or a noncompliance exists.

United States Federal law requires retailers to complete any outstanding safety Recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a retailer could result in a civil penalty of up to $21,000.00 per vehicle.

This Recall Service Bulletin serves as notification to all Land Rover retailers in the United States and Federalized Territories that any affected new vehicles may not be sold and delivered for customer use until the Recall repair is completed.

CHANGES ARE HIGHLIGHTED IN BLUE

 

DESCRIPTION OF ISSUE

An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range for an underhood gasoline fuel leak. The brazing of the fuel rail end caps is inconsistent and may not provide the design condition, so not sealing the fuel rail ends. Fuel vapor and liquid fuel leaks can occur over time. This can lead to a liquid fuel leak into the engine bay.

 

AFFECTED VEHICLE RANGE

Discovery Sport (L550; Ingenium I4 2.0L Petrol)
Model Year:  ………………………….  2018
VIN:  ………………………………………..  SALCR2RX4JH708388-SALCR2SX4JH748920

Range Rover Evoque (L538; Ingenium I4 2.0L Petrol)
Model Year:  ………………………….  2018
VIN:  ………………………………………..  SALVC2RX1JH255258-SALVP2RX3JH296852

Range Rover Velar (L560; Ingenium I4 2.0L Petrol)
Model Year:  ………………………….  2018
VIN:  ………………………………………..  SALYB2RX9JA700192-SALYM2RX8JA745540

A total of 8,211 vehicles are potentially involved in the USA and Federalized Territories. Go to the Land Rover InfoTrail website for a list of affected unsold (as of 07 February 2018) vehicles.

 

EFFECT ON VEHICLE OPERATION

Fuel odor may be noticed by the driver and they may also observe liquid fuel if the hood is lifted. Should leaking fuel come into contact with a sufficiently hot surface, there is an increased risk of fire.

 

SERVICE PROGRAM / REWORK ACTION

Owners will be notified by mail and instructed to take their vehicle to an authorized retailer who will replace the fuel rail. There will be no charge to owners for this action.

 

OWNER NOTIFICATION

Owner notification is expected to occur on or before 23 March 2018.

 

ACTION TO BE TAKEN

Use the Jaguar Land Rover claims submission system to ensure that the vehicle is affected by Program Code ‘N138’ prior to undertaking any rework action.

Retailers are required to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the rework action. Sold vehicles will be subject to the standard Recall notification and Recall bulletin process detailing the action required for vehicles in the hands of owners. Customers may continue to drive their vehicles and there is no requirement for retailers to take any action on customer-owned vehicles until the repair is published.

A Technical Bulletin will be published once repair instructions are finalized and any required parts have been procured. This is currently expected to be available by the week of 12 March 2018.

If, prior to the publication of a Technical Bulletin, a vehicle is diagnosed with a fuel rail leak, retailers are requested to submit an EPQR attaching a short video showing the exact location of the leak

Thank you for your cooperation in this matter. Jaguar Land Rover North America apologizes for any inconvenience this may cause.

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TECHNICAL Q & A: SAFETY RECALL N138

 

Main Message: A concern has been identified on certain 2018 Model Year Land Rover Discovery Sport, Range Rover Evoque, and Range Rover Velar vehicles, fitted with the INGENIUM I4 2.0L Petrol engine, for an underhood gasoline fuel leak. Liquid fuel may leak into the engine bay. Fuel odor may be noticed by the driver and they may also observe liquid fuel if the hood is raised.

Q1	Who do I contact if a member of the press contacts me about this recall?
A	Please ensure Press enquiries are referred to the Jaguar Land Rover North America Press Office to the attention of:
	Stuart Schorr Vice President, Communications & Public Affairs Jaguar Land Rover North America, LLC sschorr@jaguarlandrover.com Office: +1-201-760-8561 Cell: +1-201-739-2964	Nathan Hoyt Product Communications Manager Jaguar Land Rover North America, LLC nhoyt@jaguarlandrover.com Office: +1-201-818-8316 Cell: +1-551-427-3199
Q2	Why is Jaguar Land Rover recalling certain Jaguar vehicles?
A	These vehicles are being recalled because this defect, leaking fuel, should it come into contact with a sufficiently hot surface, increases the risk of fire.
Q3	Can you tell me more about what is wrong with the vehicles?
A	The brazing of the fuel rail end caps is inconsistent and may not provide the design condition, so not sealing the fuel rail ends. Fuel vapor and liquid fuel leaks can occur over time. This can lead to a liquid fuel leak into the engine bay.
Q4	How would the customer become aware of potentially having this concern?
A	Fuel odor may be noticed by the driver and they may also observe liquid fuel if the hood is lifted.
Q5	Does this concern affect vehicle safety?
A	Jaguar Land Rover is conducting this as this as a Safety Recall.
Q6	Has Jaguar Land Rover received many complaints?
A	Jaguar Land Rover has a number of retailer/authorized repairer reports relating to this matter.
Q7	Have there been any accidents or injuries?
A	Jaguar Land Rover is not aware of any accidents or injuries which have been attributed to this issue.
Q8	How was the condition discovered?
A	The condition was highlighted through retailer/authorized repairer field reports.
Q9	How long has Jaguar Land Rover known about this problem?
A	This issue started to be investigated in late November 2017.
Q10	Is the defect leading you to any concerns regarding the reliability of a system, which is supposed to be designed and engineered for the passengers’ safety? What type of measures are you planning to take?
A	We have no concerns with the overall reliability of the vehicle. Jaguar Land Rover carefully monitors field data to ensure that any matters relating to safety and compliance are rigorously investigated.
Q11	What has Jaguar Land Rover done in production?
A	The component supplier has implemented a 100% parts internal inspection to confirm that brazing is complete as required inside the fuel rail.
Q12	What will an authorized Land Rover retailer do to the vehicles?
A	Authorized retailers will replace the fuel rail.
Q13	Which vehicles are affected by this recall in the USA?
A	The following Land Rover vehicles are affected: 2018MY Discovery Sport, Range Rover Evoque, and Range Rover Velar manufactured between 26 April 2017 and 28 December 2017.
Q14	Are other Jaguar Land Rover models affected by these actions?
A	Yes. This issue also affects the following Jaguar models: 2018MY E-PACE, F-PACE, F-TYPE XE, and XF manufactured between 5 December 2016 and 16 January 2018.
Q15	Are parts available to rework vehicles?
A	Yes, the necessary parts will be available for authorized Land Rover retailers to conduct this repair. Expected timing for parts availability and repair publication is 19 March 2018.
Q16	How much will the recall cost Jaguar Land Rover?
A	Cost was not a factor in deciding to recall these vehicles.
Q17	How do I know if my Jaguar vehicle is affected?
A	All owners of potentially affected vehicles will shortly receive a letter inviting them to contact an authorized Land Rover retailer for the work to be carried out. The date for mailing is on or before 23 March 2018. For Retailers – all affected vehicles are flagged in DDW against the Program Number ‘N138’.
Q18	How long does it take for the vehicle to be inspected and repaired?
A	The work will be carried out as quickly and efficiently as possible in order to minimize inconvenience to customers and is expected to take no longer than one (1) hour. Due to retailer schedules, vehicles may be required for longer.
Q19	Can I continue to drive my Jaguar vehicle safely until it has been recalled?
A	Jaguar Land Rover is not recommending customers stop driving their vehicles but should fuel odor be detected or a liquid fuel leak observed, customers should park their vehicle is a safe well ventilated location and contact their retailer.

 

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N138NAS1

TECHNICAL BULLETIN

13 MAR 2018

© Jaguar Land Rover North America, LLC

NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools, and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by ‘do-it-yourselfers’. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Land Rover service facility to determine whether this bulletin applies to a specific vehicle.

 

INFORMATION

SECTION:

303-04B/C: Fuel Charging and Controls

 

SUBJECT/CONCERN:

SAFETY RECALL: Underhood Petrol Fuel Leak

 

AFFECTED VEHICLERANGE :

MODEL:	MODEL YEAR:	VIN:	ASSEMBLY PLANT:	APPLICABILITY:
Discovery Sport (LC)	2018	708388-748920	Halewood	INGENIUM I4 2.0L Petrol
Range Rover Evoque (LV)	2018	255258-296852	Halewood	INGENIUM I4 2.0L Petrol
Range Rover Velar (LY)	2018	700192-745540	Solihull	INGENIUM I4 2.0L Petrol

 

MARKETS :

NORTH AMERICA

 

CONDITION SUMMARY:

SITUATION:

An issue has been identified on certain vehicles within the listed Affected Vehicle Range for an underhood gasoline fuel leak. The brazing of the fuel rail end caps is inconsistent and may not provide the design condition, so not sealing the fuel rail ends. Fuel vapor and liquid fuel leaks can occur over time. This can lead to a liquid fuel leak into the engine bay.

Fuel odor may be noticed by the driver and they may also observe liquid fuel if the hood is lifted. Should leaking fuel come into contact with a sufficiently hot surface, there is an increased risk of fire.

 

ACTION:

Retailers are required to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the Workshop Procedure detailed in this Technical Bulletin. Unsold vehicles should have this performed as part of the Pre-Delivery Inspection (PDI) process but must have it completed prior to vehicle handover to the customer.

Affected vehicles already in the hands of customers should be updated at the next available opportunity.

 

PARTS:

NOTE:

Order only the expected percentage demand of parts identified.

 

DESCRIPTION	PART NO./SUNDRY CODE	QTY./VALUE	EXPECTED PERCENTAGE DEMAND
Fuel rail	LR114169	1	100
Injector refit kit	LR105428	4	100

 

SPECIAL TOOLS:

Refer to TOPIx Workshop Manual/Workshop Procedure for any required special tools.

NOTE:

Use the Jaguar Land Rover claims submission system to make sure that a vehicle is affected by this program prior to undertaking any rework action.

 

At the time of confirming a booking for vehicle repair, make sure that all outstanding Recall and Service Actions are identified to ensure the correct parts are available and adequate workshop time is allocated for repairs to be completed at one visit.

Warranty claims must be submitted quoting the Program Code and the relevant Option Code; this will result in payment of the stated time. The SRO and parts information is included for information only. The Option Code(s) that allows for the drive in/drive out allowance may only be claimed if the vehicle is brought back into the workshop for this action alone to be undertaken.

Repair procedures are under constant review and therefore times / prices are subject to change; those quoted here must be taken as guidance only. Use the Jaguar Land Rover claims submission system to obtain the latest repair time.

Warranty claims must be submitted or payment within 30 calendar days of completion of the repair.

PROGRAM CODE	OPTION CODE	DESCRIPTION	SRO	TIME (HOURS)	PARTS/SUNDRY CODE	QTY./VALUE
N138	A	Fuel rail – Renew	19.60.04	0.9 – Discovery Sport (L550) 0.9 – Range Rover Evoque (L538) 0.8 – Range Rover Velar (L560)	LR114169 LR105428	1 4
N138	B	Fuel rail – Renew   Drive in/drive out	19.60.04   02.02.02	0.9 – Discovery Sport (L550) 0.9 – Range Rover Evoque (L538) 0.8 – Range Rover Velar (L560) 0.2	LR114169 LR105428   –	1 4   –

 

Normal Warranty policies and procedures apply.

 

WORKSHOP PROCEDURE:

1

Replace the fuel rail (see TOPIx Workshop Manual section 303-04B/C: Fuel Charging and Controls – INGENIUM I4 2.0L Petrol – Removal and Installation – Fuel Rail).

 

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3 Affected Products

Vehicles

LAND ROVER	DISCOVERY SPORT	2018
LAND ROVER	RANGE ROVER EVOQUE	2018
LAND ROVER	RANGE ROVER VELAR	2018

 

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32 Associated Documents

Manufacturer Notices(to Dealers,etc)- 06-MAR-18 – NOTIFICATION OF SAFETY RECALL N138 (NHTSA 18V087) – UPDATE

RCMN-18V087-6911.pdf 69.89KB

 

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ISSUED Owner Notification Letter(Part 577)

RCONL-18V087-9013.pdf 42.372KB

 

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Miscellaneous Document

RMISC-18V087-9864.pdf 158.972KB

 

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Manufacturer Notices(to Dealers,etc)- SAFETY RECALL N138 (NHTSA 18V087): UNDERHOOD PETROL FUEL LEAK

RCMN-18V087-4982.pdf 81.591KB

 

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Miscellaneous Document – Safety Recalls N138 and H081 – AJ20P 4 Cyl Gasoline Engines – Fuel Rail leaking

RMISC-18V087-6053.pdf 31.006KB

 

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Remedy Instructions and TSB

RCRIT-18V087-0361.pdf 126.097KB

 

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Miscellaneous Document – March 13, 2018 – H081 and N138 AJ200P Fuel leaks – Safety Recall Parts Deployment Notification

RMISC-18V087-2637.pdf 25.016KB

 

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Manufacturer Notices(to Dealers,etc)- 13-MAR-18 – SAFETY RECALL N138 (NHTSA 18V087): UNDERHOOD PETROL FUEL LEAK

RCMN-18V087-0785.pdf 531.287KB

 

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Miscellaneous Document – JAGUAR LAND ROVER H081 & N138 FUEL RAIL RECALL PARTS RELEASE UPDATE

RMISC-18V087-7603.pdf 53.271KB

 

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Miscellaneous Document – [JAG US ALERTS] H081 and N138 Safety Recall Parts FAQ’s

RMISC-18V087-7584.pdf 33.455KB

 

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Manufacturer Notices(to Dealers,etc)- H081 – Under Hood Petrol Fuel Leak: Injector Refit Kit Incorrect Installation Instruction

RCMN-18V087-4421.pdf 142.955KB

 

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ISSUED Owner Notification Letter(Part 577)

RCONL-18V087-5008.pdf 68.086KB

 

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Manufacturer Notices(to Dealers,etc)- 26-FEBRUARY-2018 – RETAILER BULLETIN – Service Loaner Vehicles Impacted by H081 and N138

RCMN-18V087-6409.pdf 100.851KB

 

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Miscellaneous Document – H081 and N138 FUEL RAIL RECALLS

RMISC-18V087-6594.pdf 105.422KB

 

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Recall Acknowledgement

RCAK-18V087-1096.pdf 245.83KB

 

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Manufacturer Notices(to Dealers,etc)- NOTIFICATION OF SAFETY RECALL N138 (NHTSA 18V087)

RCMN-18V087-9005.pdf 514.768KB

 

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Recall 573 Report – AMENDMENT 2

RCLRPT-18V087-1665.PDF 216KB

 

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Miscellaneous Document – Chronology of Defect / Noncompliance Determination

RMISC-18V087-8597.pdf 124.558KB

 

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Recall 573 Report – AMENDMENT 1

RCLRPT-18V087-5313.PDF 216.999KB

 

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Miscellaneous Document – New Safety Recalls N138 and H081 AJ200 4 Cyl Gasoline Engines

RMISC-18V087-2674.pdf 50.014KB

 

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Recall Quarterly Report #2, 2018-2

RCLQRT-18V087-9967.PDF 214.623KB

 

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Manufacturer Notices(to Dealers,etc)- PARTS DERESTRICTION NOTICE – SAFETY RECALLS H081 AND N138 FUEL RAIL PARTS

RCMN-18V087-1402.pdf 122.077KB

 

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Miscellaneous Document – August Big 5 Monthly Business Update Recap – H081 and N138

RMISC-18V087-0032.pdf 119.671KB

 

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Miscellaneous Document – Fuel Rail Campaign Update – Campaigns H081 and N138 – Parts Operations

RMISC-18V087-0255.pdf 274.576KB

 

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Miscellaneous Document – Fuel Rail Campaign Update – Campaigns H081 & N138

RMISC-18V087-2841.pdf 249.611KB

 

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Recall Quarterly Report #1, 2018-1

RCLQRT-18V087-9266.PDF 214.521KB

 

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Miscellaneous Document – Parts Operations Update – Fuel Campaign & Rim Program Update

RMISC-18V087-1230.pdf 164.306KB

 

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Manufacturer Notices(to Dealers,etc)- AFTERSALES BULLETIN SEPTEMBER 13, 2018 – SAFETY RECALL N138 (NHTSA 18V087):UNDERHOOD PETROL FUEL LEAK

RCMN-18V087-0906.pdf 607.717KB

 

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Miscellaneous Document – Big 5 Monthly Business Update Recap – H081 and N138

RMISC-18V087-3489.pdf 169.374KB

 

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Recall Quarterly Report #3, 2018-3

RCLQRT-18V087-1969.PDF 211.333KB

 

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Recall Quarterly Report #4, 2018-4

RCLQRT-18V087-0390.PDF 211.448KB

 

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Miscellaneous Document – Recall Slide – H081 and N138 Fuel Rail Recall N227 AEB Recall

RMISC-18V087-8932.pdf 65.728KB

 

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Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=18V087&docType=RCL

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