April 25, 2019 NHTSA CAMPAIGN NUMBER: 19V326000
In the event of a crash necessitating air bag deployment, an incorrect classification may result in the passenger frontal air bag deploying even if there is a child in the front passenger seat, increasing their risk of injury.
NHTSA Campaign Number: 19V326
Components ELECTRICAL SYSTEM, SEAT BELTS, AIR BAGS
Potential Number of Units Affected 7,060
Jaguar Land Rover North America, LLC (Jaguar Land Rover) is recalling certain 2014-2015 Jaguar F-TYPE vehicles previously remedied under Recall 14V-714. The seatbelt harness connector which connects the Seatbelt Tension Sensor (STS) to the Occupant Classification Sensor Control Module (OCSCM) may not have been correctly wired. As a result, the Restraint Control Module (RCM) may not accurately detect if an adult or child is occupying the seat.
Jaguar will notify owners, and dealers will inspect the seat belt assembly and repair the seatbelt tension sensor harness as necessary, free of charge. The recall is expected to begin June 21, 2019. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar’s number for this recall is H208.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
SAFETY RECALL H208 (NHTSA 19V-326)
MAY 16 , 2019
Jaguar Land Rover North America, LLC has informed the National Highway Traffic Safety Administration (NHTSA) of its intent to perform a voluntary Safety Recall on certain 2014-2015 model year Jaguar F-TYPE vehicles imported into the United States market. Information relating to this Recall will be posted on the National Highway Traffic Safety Administration website.
United States Federal regulations require that retailers must be notified within a reasonable time after the manufacturer decides that a defect that relates to motor vehicle safety or a noncompliance exists.
United States Federal law requires retailers to complete any outstanding safety Recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a retailer could result in a civil penalty of up to $21,780.00 per vehicle.
This Recall Service Bulletin serves as notification to all Jaguar retailers in the United States and Federalized Territories that any affected new vehicles may not be sold and delivered for customer use until the Recall repair is completed.
DESCRIPTION OF ISSUE
An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the affected vehicle’s seatbelt harness connector which connects the Seatbelt Tension Sensor (STS) to the Occupant Classification Sensor Control Module (OCSCM) may not have been correctly wired. The OCSCM senses whether there is an occupant in the front passenger seating position, and the STS senses whether tension on the seatbelt indicates a child restraint is being used in the front passenger seating position. Both sensors provide information to the restraint control module (RCM) which informs whether the front passenger airbag should be activated, depending on whether the sensors detect the seat is occupied and/or that it is occupied by an adult passenger.
AFFECTED VEHICLE RANGE
Model Year: ………………. 2014-2015
VIN: …………………………….. SAJWA6FC6E8K00001-SAJWA6ET4F8K19746
A total of 7,060 vehicles are potentially affected in the USA and Federalized Territories. Visit the British Brands Sales Suite (BBSS) website for a list of affected vehicles at your retailer.
EFFECT ON VEHICLE OPERATION
Should the STS not have been wired correctly, the front passenger airbag may not be suppressed, and may remain activated, even when a child restraint is placed in the front passenger seat or a small statured adult occupies that seat. In the event of a crash necessitating deployment of the front passenger airbag, a child or small stature occupant may be at an increased risk of injury.
SERVICE PROGRAM / REWORK ACTION
Owners will be notified and instructed to take their vehicle to an authorized Jaguar retailer who will inspect the seat belt assembly. If required, the technician will complete a repair to the seatbelt tension sensor harness.
There will be no charge to owners for this action under this program.
Owners will receive a notification by mail on or before June 21, 2019.
ACTION TO BE TAKEN
Retailers are required to HOLD affected new vehicles that are within your control and refrain from
releasing the vehicles for new vehicles ale pending completion of the rework action. Affected
vehicles already in the hands of customers should be updated at the next available opportunity
once the Technical repair bulletin has been published.
Jaguar Land Rover North America recommends that affected sales demonstrator and loaner
vehicles are repaired before use and that used vehicles are repaired before sale. Retailers who
choose to proceed against this recommendation, where legally permitted, must clearly and
conspicuously disclose the open recall to the applicable customers.
Refer to Technical Bulletin H208NAS1, SAFETY RECALL: Seatbelt Tension Sensor Connector Wiring, for
detailed repair instructions.
No parts required.
Refer to the Technical Bulletin referenced above for any required special tools
At the time of confirming a booking for vehicle repair, make sure that all outstanding Recall and Service Actions are identified to ensure the correct parts are available and adequate workshop time is allocated for repairs to be completed in one visit.
Warranty claims must be submitted quoting the Program Code together with the relevant Option Code.
The SRO and parts information listed have been included for information only. The Option Code(s)
that allows for the drive in/drive out allowance may only be claimed if the vehicle is brought into
the workshop for this action alone to be undertaken.
Repair procedures are under constant review and therefore times/ prices are subject to change;
those quoted here must be taken as guidance only. Refer to TOPIX to obtain the latest repair
Warranty claims must be submitted for payment within 30 calendar days of completion of the repair.
|H208||A||Seatbelt tension sensor wiring – Inspect||80.90.06||0.1||–||–|
|H208||B||Seatbelt tension sensor wiring – Inspect
Drive in/drive out
|H208||C||Seatbelt tension sensor wiring – Inspect and repair||86.90.07||0.4||–||–|
|H208||D||Seatbelt tension sensor wiring – Inspect and repair Drive in/drive out||86.90.07
Normal Warranty policies and procedures apply.
CUSTOMER RE-IMBURSEMENT FOR PREVIOUS REPAIRS
If a customer has indicated that they have already paid For t his concern as a normal retail repair (vehicle outside normal warrant y period), a copy of the repair invoice must be produced as proof of the repair. The retailer must directly reimburse t he customer and a claim For recovery of this cost should be made using the related damage procedure.
Supplementary claims for related damages can only be made once the Recall claim has been paid and accepted. Only repairs performed using approved Jaguar parts are eligible For reimbursement.
Submit claims quoting Program Code ‘H208’ and by clicking the ‘Related Damage’ radio button on the claim submission screen. Use Opt ion Code ‘X’ as detailed below and enter t he cost to be reimbursed against the sundry code of ‘ZZZ999’. All cost s are t o be entered in local currency.
|SUNDRY CODE||MISCELLANEOUSEXPENSE ($)|
|H208||X||Re-imbursement to owner||N/A||ZZZ999||Retailer Entered Value|
A copy of the invoice must be appended to the repair order for Warranty Audit purposes and Warranty Specialist review. Enter a brief comment in the ‘Technician Comments’ field on the claim to itemize and explain the charges.
Only vehicles eligible for this Safety Recall are included in t his process. Only one claim per vehicle for related damages will be accepted.
IMPORTANT SAFETY RECALL
This notice applies to your vehicle, SAJXXXXXXXXXXXXXX
June xx, 2019
Model Year: 2014-2015
National Highway Traffic Safety Administration Recall Number: 19V-326 Dear Jaguar Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Jaguar has decided that a defect relating to motor vehicle safety exists in certain 2014-2015 model year Jaguar F-Type vehicles.
Your vehicle is included in this Recall action.
What is the concern?
Jaguar Land Rover have identified certain F-TYPE 2014 and 2015 Model Year vehicles, previously remedied in recall J047, that may have had a seat belt service part installed containing the same defect as the parts from the original recall.
In the affected vehicles, the seatbelt harness connector which connects the Seatbelt Tension Sensor (STS) to the Occupant Classification Sensor Control Module (OCSCM) may not have been correctly wired. The OCSCM senses whether there is an occupant in the front passenger seating position, and the STS senses whether tension on the seatbelt indicates a child restraint is being used in the front passenger seating position. Both sensors provide information to the restraint control module (RCM) which informs whether the front passenger airbag should be activated, depending on whether the sensors detect the seat is occupied and/or that it is occupied by an adult passenger.
Should the STS not have been wired correctly, the front passenger air bag may not be suppressed, and may remain activated, even when a child restraint is placed in the front passenger seat or a small statured adult occupies that seat. In the event of a crash necessitating deployment of the front passenger air bag, a child or small stature occupant may be at an increased risk of injury.
Jaguar is carrying out a recall of the vehicles mentioned above. An authorized Jaguar retailer will inspect the seat belt assembly. If required, the technician will complete a repair to the seatbelt tension sensor harness.
There will be no charge for this repair under this program.
What should you do?
Please contact your preferred authorized Jaguar retailer and provide them with your Vehicle Identification Number (VIN), and request a service date to complete the work required under Program code ‘H208’
Attention Leasing Agencies: If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within (10) TEN days.
How long will it take?
The work will be carried out as quickly and efficiently as possible in order to minimize inconvenience to customers and is expected to take up to 40 minutes, although your retailer may need your vehicle for a longer time. Your retailer can provide you with a better estimate of the overall time for the service visit.
Moved or no longer own this Jaguar vehicle?
If you are no longer the owner of this vehicle, Jaguar would appreciate the name and address of the new owner, using the return postage-paid card enclosed.
What should you do if you have further questions?
If you have any questions or concerns, please contact the Service Manager at your authorized Jaguar retailer for assistance. If you have any queries or concerns that your retailer cannot address, please contact the Jaguar Customer Relationship Centre at 1-800-4JAGUAR (1-800-452-4827).
If after having attempted to take advantage of this recall you believe you have not been able to have your vehicle remedied without charge and within a reasonable amount of time, you may submit complaint to the:
Administrator, National Highway Traffic Safety Administration
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Or call the toll-free Vehicle Safety Hotline at 888-327-4236 (TTY: 800-424-9153), or go to
Jaguar appreciates your confidence in our product and wish to do everything we can to retain that confidence. We recognize this service visit may be an inconvenience to you. Jaguar, in cooperation with your authorized Jaguar retailer, will strive to minimize any inconvenience to you caused by this program.
TECHNICAL Q & A: SAFETY RECALL H208
Main Message: An issue has been identified on certain Jaguar F-Type 2014 and 2015 Model Year vehicles, previously remedied in recall J0 4 7, that may have had a seatbelt service part installed containing the same condition as the parts from the original recall. Where installed, the vehicle will revert to its pre-J04 7 safety recall state.
Q1 Who do I contact if a member of the press contacts me about this recall?
Vice President, Communications & Public Affairs
Jaguar Land Rover North America, LLC
Product Communications Manager
Jaguar Land Rover North America, LLC
Off ice: +1-201-818-8316
Q2 Why is Jaguar Land Rover recalling certain Jaguar vehicles?
A These vehicles are being recalled due to an increased risk of injury to the vehicle occupants in the event of an accident where the Supplementary Restraints System (SRS) would deploy.
Q3 Can you tell me more about what is wrong with the vehicles?
A Affected Vehicle Range installed with Occupant Classification System (OCS), the seat belt assembly harness connect or which connects the seat belt tension sensor to the Occupant Classification System Control Module (OCSCM) may not be correctly wired. The wires are located in the incorrect terminals within the connector. The prior recall, J047, reversed this wiring in the seat belt side of the electrical connect or. In this condition the OCS will transmit a signal which does not indicate the installation of a child seat or the presence of a small person. In t his case of a child seat being installed, the OCS will not disable the passenger airbag, if a small person is present in t he passenger seat the passenger airbag deactivation indicator lamp will indicate that the seat is not occupied and the Supplementary Restraint System (SRS) will not deploy if required. The main purpose of the OCSCM is to provide the OCS with the occupancy status of the passenger seat. The Restraints Control Module (RCM) uses this information and the seat belt buckle status in the determination of the firing strategy for the passenger restraints. The main purpose of the seat belt tension sensor is to make sure t hat if a child seat is installed using the autolocking seat belt to restrain it in the passenger seat, the tension exerted on the seat belt tension sensor indicates t hat a child seat is installed. The RCM uses this information and the OCSCM status to determination the firing strategy for the passenger restraints. In both cases the OCS should determine if the front passenger seat is unoccupied, occupied by a child seat or small person, or occupied by an adult.
Q4 How would the customer become aware of potentially having this concern?
A The Occupant Sensor Control Module (OCSM) and Seatbelt Tension Sensor (STS) provides information to the Restraint Control Module (RCM) which informs whether the front passenger airbag should be activated, depending on whether the sensors detect the seat is occupied and/ or that it is occupied by an adult passenger.
Q5 Does this concern affect vehicle safety?
A Yes. Should t he STS not have been wire d correctly, t he front passenger airbag may not be suppressed and may remain activated, even when a child restraint is placed in the front passenger seat or a small statured adult occupies that seat posing an unreasonable risk to safety.
Q7 Have there been any accidents or injuries?
Q8 How was the condition discovered?
A The JLR After Market Parts function identified a product difference related to certain F-Type vehicles and determined from service parts sales that a number of seat belt assemblies may have been installed to vehicles that were previously subject to recall campaign J047 without the correct seat belt harness connector reverse pinning modification as instructed in the J047 recall campaign being completed.
A The investigation into the issue began in February, 2019.
Q10 Is the defect leading you to any concerns regarding the reliability of a system, which is supposed to be designed and engineered for the passengers’ safety? What type of measures are you planning to take?
A We have no concerns with the overall reliability of the vehicle Jaguar Land Rover carefully monitors field data to make sure that any matters relating to safety and compliance are rigorously investigated.
A Production vehicles are manufactured with correct wiring configuration.
Q12 What will retailer/authorized repairers do to the vehicles?
Q13 Which vehicles are affected by this recall?
A F-T YPE; SAJWA6FC6E8K00001 to SA JWA6ET4F8K19746
(Select ed vehicles within VIN range)
A No other models, other than those listed on this document, are known to be affected by this condition.
Q15 Are parts/software available to rework vehicles?
A No parts or software required for authorized Jaguar retailers to conduct this repair.
A Cost was not a factor in deciding to recall these vehicles.
Q17 How do I know if my Jaguar vehicle is affected?
A All owners of potentially affected vehicles w ill shortly receive a letter inviting them to contact an authorized Jaguar retailer for the work to be carried out.
Q18 How long does it take for the vehicle to be inspected and repaired?
A The work will be carried out as quickly and efficiently as possible in order to minimize inconvenience to customers and is expected to take no longer than 40 minutes. Due to retailer schedules, vehicles may be required for a longer time.
Q19 Can I continue to drive my Jaguar vehicle safely until it has been recalled?
A Customers are advised to contact an authorized Jaguar retailer if they have any concerns regarding their vehicles.
2 Affected Products
8 Associated Documents
Defect Notice 573 Report
Manufacturer Notices(to Dealers,etc) – AFTERSALES BULLETIN – SAFETY RECALL H208 (NHTSA 19V-326)
Remedy Instructions and TSB
Miscellaneous Document – SAFETY RECALL 19V-326 (H208) – Shop Foreman Presentation Slide 8
Miscellaneous Document – Presentation Slide – 2014-2015 MY F-TYPE SAFETY RECALL H208
Manufacturer Notices(to Dealers,etc) – SAFETY RECALL H208 (NHTSA 19V-326)
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Last update on 2019-07-09 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2019-07-09 / Affiliate links / Images from Amazon Product Advertising API