H335 – ABS and DSC Systems May Become Disabled – 2020 Jaguar F-Type

March 11, 2021 NHTSA CAMPAIGN NUMBER: 21V167000

ABS and DSC Systems May Become Disabled

A disabled ABS or DSC system could increase the risk of a crash.

 

NHTSA Campaign Number: 21V167

Manufacturer Jaguar Land Rover North America, LLC

Components SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL

Potential Number of Units Affected 2,089

 

Summary

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2020 Jaguar F-Type vehicles. The diagnostic check for the Anti-Lock Brake System (ABS) that runs at vehicle startup may not complete in the time required, which could disable the ABS and the Dynamic Stability Control (DSC) system during that drive cycle.

 

Remedy

Jaguar will notify owners, and dealers will update the vehicle software, free of charge. The recall began April 12, 2021. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar’s number for this recall is H335.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Jaguar has a Recall

 


DESCRIPTION OF ISSUE

An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where upon startup of the vehicle following a vehicle ‘sleep cycle’, the diagnostic check completed by the Anti-Lock Brake System Control Module (ABS) does not always complete in the required time period. When this issue occurs, the ABS and Dynamic Stability Control (DSC) systems are disabled and will not operate during the drive cycle. Warning lamps will be illuminated on the Instrument Panel Cluster (IPC) along with related message center text alerting the driver that the ABS and DSC systems are not available. Electronic brake force distribution is not affected.

 

AFFECTED VEHICLE RANGE 

A total of 2,089 vehicles are potentially involved in the USA and Federalized Territories.

F-TYPE
Model Year:  …………… 2020
VIN:  ………………………….. SAJDD1GX2LCK63013-SAJDZ1FE9LCK69229

Visit the British Brands Sales Suite (BBSS) website for a list of affected vehicles at your retailer.

 

EFFECT ON VEHICLE OPERATION 

Vehicles in this condition and in a situation where the ABS and/or DSC would normally engage to ensure vehicle dynamic stability may experience an increased risk of a vehicle crash.

 

SERVICE PROGRAM / REWORK ACTION

Owners will be notified by mail and instructed to take their vehicle to an authorized Jaguar retailer who will update the vehicle software to the correct specification. There will be no charge to owners for this action under this Program.

Unsold vehicles will have this done as part of the Pre-Delivery Inspection (PDI) process and before vehicle handover to the customer.

 

OWNER NOTIFICATION

Owner notification is expected to occur on or before May 7, 2021.

 

ACTION TO BE TAKEN

Use the Jaguar Land Rover claims submission system to make sure that the vehicle is affected by this Program prior to undertaking any rework action.

Retailers are required to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the rework action. Affected vehicles already in the hands of customers should be updated at the next available opportunity.

Jaguar Land Rover North America recommends that affected sales demonstrator and loaner vehicles are repaired before use and that used vehicles are repaired before sale. Retailers who choose to proceed against this recommendation, where legally permitted, must clearly and conspicuously disclose the open recall to the applicable customers.

Refer to Technical Bulletin H335NAS, SAFETY RECALL: Warning Lamps Illuminated, for detailed repair instructions.

 

PARTS

No parts required.

 

TOOLS

Refer to the Technical Bulletin referenced above for any required special tools.

 

TECHNICAL Q & A: SAFETY RECALL H335   

 

Main Message: A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where upon startup of the vehicle following a vehicle ‘sleep cycle’, the diagnostic check completed by the Anti-Lock Brake System Control Module (ABS) does not always complete in the required time period. When this issue occurs, the ABS and Dynamic Stability Control (DSC) systems are disabled and will not operate during the drive cycle. Warning lamps will be illuminated on the Instrument Panel Cluster (IPC) along with related message center text alerting the driver that the ABS and DSC systems are not available. Electronic brake force distribution is not affected.

 

Q1 Who do I contact if a member of the press contacts me about this recall?

Please make sure Press enquiries are referred to the Jaguar Land Rover North America Press Office to the attention of:

Stuart Schorr
Director, Communications
Jaguar Land Rover North America, LLC
sschorr@jaguarlandrover.com
Office: +1-201-760-8561
Cell: +1-201-739-2964

 

Q2 Why is Jaguar Land Rover recalling certain Jaguar vehicles?

Vehicles in this condition and in a situation where the Anti-Lock Brake System Control Module (ABS) and/or Dynamic Stability Control (DSC) would normally engage to ensure vehicle dynamic stability may experience an increased risk of a vehicle collision.

 

Q3 Can you tell me more about what is wrong with the vehicles?

An investigation revealed that, on occasion, the Car Configuration File (CCF) read cycles by the ABS control module were not being completed in the time expected, with the diagnostic checks taking up to 25 seconds. After 15 seconds, the ABS control module stops transmitting and this terminates the ABS and DSC systems with ABS and DSC warning lamps illuminating on the Instrument Panel Cluster (IPC) to warn the driver the systems are not available.

 

Q4 How would the customer become aware of potentially having this concern?

Customers will see warning lamps illuminated on the IPC along with related message center text alerting the driver that the ABS and DSC systems are not available.

 

Q5 Does this concern affect vehicle safety?

Yes. Vehicles in this condition and in a situation where the ABS and/or DSC would normally engage to ensure vehicle dynamic stability, may experience an increased risk of a vehicle crash.

 

Q6 Has Jaguar Land Rover Limited received many complaints?

Yes, there have been a number of reports of this issue.

 

Q7 Have there been any accidents or injuries?

Jaguar Land Rover is not aware of any accidents or injuries which have been attributed to this issue.

 

Q8 How was the condition discovered?

An investigation was opened following a number of Electronic Product Quality reports (EPQR) received from the market.

 

Q9 How long has Jaguar Land Rover known about this problem?

The investigation was opened on December 8, 2020.

 

Q10 Is the defect leading you to any concerns regarding the reliability of a system, which is supposed to be designed and engineered for the passengers’ safety? What type of measures are you planning to take?

We have no concerns with the overall reliability of the vehicle. Jaguar Land Rover carefully monitors field data to make sure that any matters relating to safety and compliance are rigorously investigated.

 

Q11 What has Jaguar Land Rover done in production?

Production vehicles are manufactured with the latest level of software.

 

Q12 What will an authorized Jaguar retailer do to the vehicles?

Authorized Jaguar retailers will update the vehicle software to the correct specification.

 

Q13 Which vehicles are affected by this recall?

The following Jaguar vehicles are affected:

F-TYPE
Model Year:  ………………….  2020
VIN:  ………………………………..  SAJDD1GX2LCK63013-SAJDZ1FE9LCK69229

 

Q14 Are other Jaguar Land Rover models affected by these actions?

No other models, other than those listed on this document, are known to be affected by this condition.

 

Q15 Are parts available to rework vehicles?

Yes, the necessary parts are available for authorized Jaguar retailers to conduct this repair.

 

Q16 How much will the recall cost Jaguar Land Rover?

Cost was not a factor in deciding to recall these vehicles.

 

Q17 How do I know if my Jaguar vehicle is affected?

All owners of potentially affected vehicles will shortly receive a letter inviting them to contact an authorized Jaguar retailer for the work to be carried out.

 

Q18 How long does it take for the vehicle to be inspected and repaired?

The work will be carried out as quickly and efficiently as possible in order to minimize inconvenience to customers and is expected to take no longer than one (1) hour. Due to retailer schedules, vehicles may be required for longer.

 

Q19 Can I continue to drive my Jaguar vehicle safely until it has been recalled?

Customers are advised to contact an authorized Jaguar retailer should they have any concerns regarding their vehicles.

 


SITUATION:

A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where upon startup of the vehicle following a vehicle ‘sleep cycle’, the diagnostic check completed by the Anti-Lock Brake System Control Module (ABS) does not always complete in the required time period. When this issue occurs, the ABS and Dynamic Stability Control (DSC) systems are disabled and will not operate during the drive cycle. Warning lamps will be illuminated on the Instrument Panel Cluster (IPC) along with related message center text alerting the driver that the ABS and DSC systems are not available. Electronic brake force distribution is not affected. Vehicles in this condition and in a situation where the ABS and/or DSC would normally engage to make sure vehicle dynamic stability may experience an increased risk of a vehicle crash.

 

ACTION:

Retailers are required to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the procedure(s) detailed in this Technical Bulletin. Unsold vehicles should have this performed as part of the Pre-Delivery Inspection (PDI) process but must have it completed prior to vehicle handover to the customer. Affected vehicles already in the hands of customers should be updated at the next available opportunity.

 

CUSTOMER REIMBURSEMENT:

If a customer has indicated that they have already paid for this concern as a normal retail repair (vehicle outside warranty period), a copy of the repair invoice must be produced as proof of the repair. The retailer must directly reimburse the customer and a claim for recovery of this cost should be made using the related damage procedure. Claims for related damages can only be made when this bulletin has been paid/accepted. Use the Program Code, Option Code ‘X’, and enter the cost using Sundry Code ‘ZZZ999’. All costs must be entered in local currency.

A copy of the invoice/repair order must be attached to the repair order for Warranty Audit purposes.

 

DIAGNOSTIC INSTRUCTION:

CAUTION:

All ignition ON/OFF requests MUST be performed; failure to do so may cause damage to vehicle control modules.

 

1

CAUTION:

A Jaguar Land Rover-approved battery support unit must be connected to the vehicle startup battery during diagnosis/ module programing.

Connect the Jaguar Land Rover-approved battery support unit to the vehicle startup battery.

 

2

The Jaguar Land Rover-approved diagnostic equipment must be loaded with PATHFINDER version 321 (or later).

Connect the Jaguar Land Rover-approved diagnostic equipment to the vehicle and begin a new session.

 

3

Follow all on-screen instructions.

1. Select ‘ECU Diagnostics’.

2. Select ‘Anti-Lock Braking System Control Module [ABS]’.

3. Select ‘Update ECU’.

4. Follow the on-screen instructions until the application finishes successfully.

 

4

Only if required:

1. Follow the on-screen instructions until the application finishes successfully.

 

5

Exit the current session.

 

6

Disconnect the diagnostic equipment and battery support unit from the vehicle.

 


 

 


573.6 (c) (6) – Chronology of Events (Recall H335)

 

A Product Safety and Compliance Committee (PSCC) Investigation was opened on December 08, 2020, following a number of Electronic Product Quality Reports (EPQR) received from the market. The PSCC directed an engineering team to investigate the issue to discover possible causes and to determine the scope of vehicles which may be affected.

 

The engineering team reported back to the PSCC during December 2020 to review their initial findings. The team identified the possibility of an intermittent software timing issue in the anti-lock braking system that may occur during the startup diagnostic cycle where the vehicle has to “wake-up” from a “sleep” state. The condition was investigated to determine if the issue could cause the ABS and DSC systems to be disabled and then for how long, permanency of the issue and any recovery that may occur. The PSCC requested the team to investigate further and report back.

 

Through January 2021, the engineering team reported back to the PSCC the progress of the investigation. Testing was completed to further the understanding of the occurrences and replicate the condition found in vehicles reported to have the issue. The test sought to check during an ignition start-up cycle the diagnostic check of the Car Configuration File (CCF). The diagnostic checks should be completed within 15 seconds of ignition on.

 

The tests revealed that, on occasion, the CCF read cycles by the ABS module were not being completed in the time expected, with the diagnostic checks taking up to 25 seconds. After 15 seconds, the ABS stops transmitting and this terminates the ABS and DSC systems and a Malfunction Indicator Lamp illuminates on the instrument cluster to warn the driver the systems are not available.

 

The PSCC tasked engineering to confirm the scope of the issue to identify all variants of FTYPE vehicles which may be affected.

 

On March 02, 2021 the PSCC reviewed the scope of this issue. The PSCC progressed the issue to the Recall Determination Committee (RDC).

 

The RDC reviewed all information available on March 05, 2021 and concluded that, in line with market expectations, the issue represented an unreasonable risk to safety and that a voluntary safety recall be conducted.

 

There have been no reported accidents, injuries or fires as a result of this concern.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
JAGUAR F-TYPE 2020

 


8 Associated Documents

Recall Acknowledgement

RCAK-21V167-5859.pdf 689.532KB

RCAK-21V167-5859

 


Defect Notice 573 Report

RCLRPT-21V167-1034.PDF 213.731KB

RCLRPT-21V167-1034

 


Chronology

RMISC-21V167-2445.pdf 57.389KB

RMISC-21V167-2445

 


ISSUED Owner Notification Letter(Part 577)

RCONL-21V167-5720.pdf 199.449KB

RCONL-21V167-5720

 


Remedy Instructions and TSB

RCRIT-21V167-2007.pdf 738.124KB

RCRIT-21V167-2007

 


Manufacturer Notices(to Dealers,etc) – SAFETY RECALL 21V167 (H335) AFTERSALES BULLETIN

RCMN-21V167-9982.pdf 752.195KB

RCMN-21V167-9982

 


Recall Quarterly Report #3, 2021-4

RCLQRT-21V167-1361.PDF 211.337KB

RCLQRT-21V167-1361

 


Recall Quarterly Report #1, 2021-2

RCLQRT-21V167-9588.PDF 211.149KB

RCLQRT-21V167-9588

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V167&docType=RCL

 


 

JLR Symptom Driven Diagnostics (SDD) for Independent Repairers: Diagnostic Software / Module programming subscriptions – without security access – can be purchased via TOPIx (From the User ID – Options Menu – Programming subscriptions – click add). Module programming – with security access – is necessary to program the IPC, BCM, ECM (PCM), KVM, as well as keys. Licensed locksmiths and independent repairers must be active members of the National Automotive Service Task Force (NASTF) Vehicle Security Professional (VSP) registry and will need to purchase a subscription to Independent Module Programming with Security Access to program these components. Currently we are only able to support yearly module programming subscriptions with security access. SDD will only support Jaguar vehicles built from 1995 MY onward.

 

J2534 Device

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SDD Manual Software Download

Jaguar Techinfo

Land Rover Techinfo

 


 

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RAP2 OEM J2534 Remote Reprogramming Tool for GM / Ford / Chrysler / Toyota / Honda / Nissan / Hyundai / Kia / BMW / Mercedes
  • All in one kit. Everything you need to reprogram vehicles in your shop. Includes OEM software and we do the programming for you.
  • Stop sending vehicles to the dealer or calling a mobile technician. We do the programming for you.
  • Includes hardware, OEM software, voltage maintainer and access to our team of remote experts so vehicles can be reprogrammed in your shop hassle‑free.
  • Call to schedule your programming session, plug it in, and we do the rest!
  • Currently covers BMW, Chrysler, Ford, GM, Toyota, Honda, Hyundai / Kia, Mercedes and Nissan.
Bestseller No. 10
LAUNCH X431 PAD VII, 2023 J2534 Reprogramming Tool, ECU Online Coding, Topology Map Intelligent Diagnostic Scanner, 2 Years Free Update, Upgraded of X431 PAD3/ V+, 50+ Services, Bi-Directional Control
  • 🥇【LAUNCH X431 PAD VII, 2023 Top Diagnostic Scanner】 The latest all-around scan tool, upgraded from LAUNCH X431 PRO5/PADIII/V+ 4.0 and rival OEM car scanners. High-end ECU programming backup/restore for 30+ car brands (the most on market), ECU/SCN coding, J2534/RP1210/D-PDU/Do-IP/CANFD, topology mapping, 50+ service functions, guided functions, highest hardware configuration … with 99.99% worldwide car coverage. LAUNCH X431 PAD VII is a worthwhile investment for repair shops and mechanics.
  • 【Huge-Upgraded ECU Programming & Coding】 Beyond the reach of most competitors, LAUNCH X431 PAD VII features ECU Programming working on upmost 30+ car brands: 1) Backup/Restore data from original ECUs, you won't find this in any other tools; 2) Programming offline or online, manual or automatic to meet more needs; 3) R-etrofit, e.g. replace halogen lamp. 4) ECU Upgrade, e.g for Fuel quality d efect firmware. Coding features: Recode ECU Data, Personalization, and loads of more.
  • 【LAUNCH X431 PAD VII, 50+ Services & Topology】 LAUNCH X431 PAD VII bidirectional scan tool has 50+ service functions, like Oil Reset/ABS Bleeding/Injector Coding/AdBlue Reset … to win more business. Topology mapping checks DTCs and all-system communication status visually in LAUNCH X431 PAD VII top obd2 scanner. The actuation test detects problems 5X faster than tearing autoparts apart. Multiple protocols: J2534, RP1210/D-PDU (for HD cars), Do-IP (BMWs E/F, Land Rover/Jaguar), CANFD (new GM).
  • 【Intelligent Diagnose & Guided Functions】LAUNCH X431 PAD VII scan tool has Intelligent Diagnose to free you from tedious works: easily get VIN data, guide you to vehicle information page without menu selection, and display all diagnostic records. Guided Function (for V.A.G) allows on-screen prompts for proper diagnostics, simple & convenient. Pin Detection allows detecting DLC pins voltage and accessing protocol types to troubleshoot your DLC port.
  • 【All-in-One Tool for Diagnoses and Inspections, Save $2000+】 LAUNCH X431 PAD VII supports add-on modules (sold separately) to carry out more in-depth inspections and calibrations: oscillograph, sensor, battery test, endoscope, Wi-Fi printer, TSGUN, Immobilizer,etc. With 60+ advanced functions: guided functions, component matching, power balance, online parameterization, online calibration, LAUNCH X431 PAD VII high-end comprehensive diagnostic scan tool turns you into a pro auto mechanic.

Last update on 2023-01-28 / Affiliate links / Images from Amazon Product Advertising API

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