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March 11, 2021 NHTSA CAMPAIGN NUMBER: 21V168000
Lower Knee Air Bag Cushion Cover May Come Loose
In the event of a crash, an unfolded knee air bag may not offer the driver full protection, increasing the risk for injury.
NHTSA Campaign Number: 21V168
Manufacturer Jaguar Land Rover
North America, LLC
Components AIR BAGS
Potential Number of Units Affected 250
Summary
Jaguar Land Rover
North America, LLC (Land Rover
) is recalling certain 2020 Range Rover Evoque vehicles. The cushion cover on the left-side lower knee air bag may come loose, which could result in the cushion unfolding from the air bag module housing.
Remedy
Land Rover will notify owners, and dealers will replace the left-side lower knee air bag module, free of charge. The recall began May 3, 2021. Owners may contact Land Rover
customer service at 1-800-637-6837. Land Rover
’s number for this recall is N566.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY
1-800-424-9153), or go to www.safercar.gov.
Check if your Land Rover has a Recall
DESCRIPTION OF ISSUE
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the Driver Lower Airbag Module cushion cover may become loose due to a degradation of the adhesive on the airbag dust cover. This can result in the airbag cushion partially unfolding from the airbag module housing and being visible in the front left footwell.
AFFECTED VEHICLE RANGE
A total of 250 vehicles are affected in the USA and its Federal Territories.
Range Rover Evoque
Model Year: ………….. 2020
VIN: ………………………… SALZL2FX5LH005546-SALZP2FX4LH007079
Visit the British Brands Sales Suite (BBSS) website for a list of affected new vehicles at your retailer.
EFFECT ON VEHICLE OPERATION
Should the Driver Lower Airbag Module not remain correctly folded in its as-designed position, in the event of a vehicle crash of sufficient severity where Driver Lower Airbag Module deployment is required, the driver may not receive the full protection afforded by the Driver Lower Airbag and could increase the severity of injuries experienced.
SERVICE PROGRAM / REWORK ACTION
Owners will be notified by mail and instructed to take their vehicle to an authorized Land Rover retailer who will replace the Driver Lower Airbag Module with one manufactured to the correct specification. There will be no charge to owners for this action under this Program.
Unsold vehicles will have this done as part of the Pre-Delivery Inspection (PDI) process and before vehicle handover to the customer.
OWNER NOTIFICATION
Owner notification is expected to occur on or before May 7, 2021.
ACTION TO BE TAKEN
Use the Jaguar Land Rover
claims submission system to make sure that the vehicle is affected by this Program prior to undertaking any rework action.
Retailers are required to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the rework action.
Jaguar Land Rover
North America, LLC recommends that affected sales demonstrator and loaner vehicles are repaired before use and that used vehicles are repaired before sale. Retailers who choose to proceed against this recommendation, where legally permitted, must clearly and conspicuously disclose the open recall to the applicable customers.
Refer to Technical Bulletin N566NAS, SAFETY RECALL: Driver Lower Airbag Module Renew, for detailed repair instructions.
TECHNICAL Q & A: SAFETY RECALL N566
Main Message: The Driver Lower Airbag Module cushion cover may become loose due to a degradation of the adhesive on the airbag dust cover. This can result in the airbag cushion partially unfolding from the airbag module housing and being visible in the front left footwell.
Q1 Who do I contact if a member of the press contacts me about this recall?
Please ensure Press enquiries are referred to the Jaguar Land Rover
North America Press Office to the attention of:
Stuart Schorr
Director, Communications
Jaguar Land Rover
North America, LLC
sschorr@jaguarlandrover.com
Office: +1-201-760-8561
Cell: +1-201-739-2964
Q2 Why is Jaguar Land Rover
recalling certain Land Rover
vehicles?
Should the Driver Lower Airbag Module not remain correctly folded in its as-designed position, in the event of a vehicle crash of sufficient severity where Driver Lower Airbag Module deployment is required, the driver may not receive the full protection afforded by the Driver Lower Airbag and could increase the severity of injuries experienced.
Q3 Can you tell me more about what is wrong with the vehicles?
An investigation found through the supplier records, the initial production assembly of the lower airbag modules used a manual, uncontrolled process, for the installation of the dust cover over the module. This process has led to a limited number of driver lower airbag module dust covers detaching, allowing airbag cushions to unfold when installed in vehicles due to inadequate adhesion of the dust cover to the lower airbag module.
Q4 How would the customer become aware of potentially having this concern?
Customers may see the airbag cushion partially unfolding from the driver lower airbag module housing and being visible in the driver footwell.
Q5 Does this concern affect vehicle safety?
Yes. Vehicles in this condition may not provide the full protection to the driver during a crash afforded by the driver lower airbag module and could increase the severity of injuries experienced.
Q6 Has Jaguar Land Rover
Limited received many complaints?
Yes, there have been a number of reports of this issue.
Q7 Have there been any accidents, fires, or injuries?
Jaguar Land Rover
is not aware of any accidents, fires, or injuries which have been attributed to this issue.
Q8 How was the condition discovered?
An investigation was opened on January 19, 2021, following a number of Electronic Product Quality reports (EPQR) received from the market.
Q9 How long has Jaguar Land Rover
known about this problem?
The investigation was opened on January 19, 2021.
Q10 Is the defect leading you to any concerns regarding the reliability of a system, which is supposed to be designed and engineered for the passengers’ safety? What type of measures are you planning to take?
We have no concerns with the overall reliability of the vehicle. Jaguar Land Rover
carefully monitors field data to ensure that any matters relating to safety and compliance are rigorously investigated.
Q11 What has Jaguar Land Rover
done in production?
Production vehicles are manufactured with driver lower airbag modules assembled using a controlled process ensuring adhesion of the dust cover.
Q12 What will an authorized Land Rover retailer do to the vehicles?
An authorized Land Rover retailer will renew the Driver lower airbag module with one manufactured to the correct specification.
Q13 Which vehicles are affected by this recall?
Certain 2020 model year Land Rover Range Rover Evoque vehicles, manufactured from February 12 through February 19, 2019, are affected:
SALZL2FX5LH005546-SALZP2FX4LH007079
Q14 Are other Jaguar Land Rover
models affected by these actions?
No other models, other than those listed on this document, are known to be affected by this condition.
Q15 Are parts available to rework vehicles?
Yes, the necessary parts are available for authorized Land Rover retailers to conduct this repair.
Q16 How much will the recall cost Jaguar Land Rover
?
Cost was not a factor in deciding to recall these vehicles.
Q17 How do I know if my vehicle is affected?
All owners of potentially affected vehicles will shortly receive a letter inviting them to contact an authorized Land Rover retailer for the work to be carried out.
Q18 How long does it take for the vehicle to be inspected and repaired?
The work will be carried out as quickly and efficiently as possible to minimize inconvenience to customers and is expected to take no longer than 30 minutes. Due to retailer schedules, vehicles may be required for longer.
Q19 Can I continue to drive my vehicle safely until it has been recalled?
Customers are advised to contact an authorized Land Rover retailer should they have any concerns regarding their vehicles.
SITUATION:
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the Driver Lower Airbag Module cushion cover may become loose due to a degradation of the adhesive on the airbag dust cover. This can result in the airbag cushion partially unfolding from the airbag module housing and being visible in the front left footwell.
Should the Driver Lower Airbag Module not remain correctly folded in its as-designed position, in the event of a vehicle crash of sufficient severity where Driver Lower Airbag Module deployment is required, the driver may not receive the full protection afforded by the Driver Lower Airbag and could increase the severity of injuries experienced.
ACTION:
Retailers are required to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the procedure(s) detailed in this Technical Bulletin. Unsold vehicles should have this performed as part of the Pre-Delivery Inspection (PDI) process but must have it completed prior to vehicle handover to the customer.
Affected vehicles already in the hands of customers should be updated at the next available opportunity.
SERVICE INSTRUCTION:
1
Renew the driver lower airbag module (see TOPIx Workshop Manual section 501-20B: Supplementary Restraint System – Removal and Installation – Driver Lower Airbag Module).
SEOCONTENT-START
N566NAS1
TECHNICAL BULLETIN
20 APR 2021
© Jaguar Land Rover
North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained,
professional Technicians with the knowledge, tools, and equipment required to do the
job properly and safely. It informs these Technicians of conditions that may occur on
some vehicles, or provides information that could assist in proper vehicle service. The
procedures should not be performed by ‘do-it-yourselfers’. If you are not a Retailer, do
not assume that a condition described affects your vehicle. Contact an authorized
Land Rover service facility to determine whether this bulletin applies to a specific
vehicle.
100-00
S E C T I O N :
SAFETY RECALL: Driver Lower Airbag Module Renew
S U B J E C T / C O N C E R N :
MODEL: MODEL YEAR: VIN:
New Range Rover Evoque (LZ) 2020 005546-007083
A F F E C T E D V E H I C L E R A N G E :
MARKET S :
Page 1 of 4
https://topix.landrover.jlrext.com/topix/service/procedure/1182257/ODYSSEY_FSA/G285… 4/20/2021
CANADA, USA
C O N D I T I O N S U M M A R Y :
Page 2 of 4
https://topix.landrover.jlrext.com/topix/service/procedure/1182257/ODYSSEY_FSA/G285… 4/20/2021
NOTE:
Use the Vehicle Identification Number (VIN) and the Electronic Parts Catalogue
(EPC) to confirm part number(s) necessary to perform repairs.
DESCRIPTION PART NUMBER QUANTITY
Driver lower airbag module LR115828 1
NOTE:
Use the Jaguar Land Rover
claims submission system to make sure that a
vehicle is eligible for this program prior to undertaking any rework action.
At the time of confirming a booking for vehicle repair, make sure that all open Recall
and Service Actions are identified to make sure the correct parts are available and
adequate workshop time is allocated for repairs to be completed at one visit.
Warranty claims must be submitted quoting the Program Code and the relevant
Option Code; this will result in payment of the stated time. The SRO and parts
information is included for information only. The Option Code(s) that allows for the
drive in/drive out allowance may only be claimed if the vehicle is brought back into the
workshop for this action alone to be undertaken.
Repair procedures are under constant review and therefore times/prices are subject to
change; those quoted here must be taken as guidance only. Use TOPIx to obtain the
latest repair time.
Warranty claims must be submitted or payment within 30 calendar days of completion
of the repair.
PROGRAM
CODE
OPTION
CODE
DESCRIPTION SRO TIME
(HOURS)
PART
NUMBER
QUANTITY
P A R T S I N F O R M A T I O N :
W A R R A N T Y I N F O R M A T I O N :
Page 3 of 4
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PROGRAM
CODE
OPTION
CODE
DESCRIPTION SRO TIME
(HOURS)
PART
NUMBER
QUANTITY
N566 A Driver lower
airbag module –
Renew
76.74.77 0.2 LR115828 1
N566 B Driver lower
airbag module –
Renew
Drive in/drive out
76.74.77
02.02.02
0.2
0.2
LR115828
–
1
–
Normal Warranty policies and procedures apply.
NOTE:
The option that contains the drive in/drive out allowance may only be claimed
when the vehicle has been brought back into the workshop for this action alone
to be undertaken.
************************************************************************************************
IMPORTANT SAFETY RECALL
This notice applies to your vehicle,
May 03, 2021
SAFETY RECALL N566: Driver Lower Airbag Module
Replacement Vehicle Affected: Land Rover Range Rover Evoque Model Year: 2020
National Highway Traffic Safety Administration (NHTSA) Recall Number: 21V-168 Dear Land Rover Range
Rover Evoque Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Land Rover has decided that a defect which relates to motor vehicle safety exists in certain 2020
model year Land Rover Range Rover Evoque vehicles.
Your vehicle is included in this Recall action.
What is the reason for this program?
The Driver Lower Airbag Module cushion cover may become loose due to a degradation of the adhesive
on the airbag dust cover. This can result in the airbag cushion partially unfolding from the airbag
module housing and being visible in the front left footwell.
Should the Driver Lower Airbag Module not remain correctly folded in its correct position, in the
event of a vehicle crash where the Driver Lower Airbag Module deploys, the driver may not receive
the full protection afforded by the Driver Lower Airbag and could increase the severity of injuries
experienced..
What will Land Rover and your authorized Land Rover
retailer do?
Land Rover is carrying out a recall of the vehicles mentioned above to replace the Driver Lower
Airbag Module with one manufactured to the correct specification. There will be no charge for this
repair under this program.
What should you do?
Please contact your preferred authorized Land Rover retailer and provide them with your Vehicle
Identification Number (VIN) and request a service date to complete the work required under Program
Code ‘N566’.
Attention Leasing Agencies: If you are a vehicle lessor, Federal Regulations require you to forward
this notice to your lessee within ten (10) days.
How long will it take?
The work will be carried out as quickly and efficiently as possible in order to minimize
inconvenience to customers and is expected to take 30 minutes, although your retailer may need your
vehicle for a longer time. Your retailer can provide you with a better estimate of the overall time
for the service visit.
No
Jaguar Land Rover
rth America, LLC
100 Jaguar Land Rover
Way, Mah ah, NJ 07495 Tel: 201.818.8500
0000025
0000001
Moved or no longer own this Land Rover vehicle?
If you are no longer the owner of this vehicle, Land Rover would greatly appreciate the name and
address of the new owner, using the Information Change Form enclosed.
What should you do if you have further questions?
If you have any questions or concerns, please contact the Service Manager at your authorized Land
Rover retailer for assistance. If you have any queries or concerns that your retailer cannot
address, please contact the Land Rover Customer Relationship Center at 1-800-637-6837, Option 9,
and one of our representatives will be happy to assist you.
You may also contact us by email using the following address: lrweb2@jaguarlandrover.com. Please
include your full name, address, and VIN of your vehicle in your email.
If you have the need to contact Land Rover by mail, please use the following address:
Jaguar Land Rover
North America, LLC ATTN: Customer Relationship Center 100 Jaguar
Land Rover
Way
Mahwah, NJ 07495
If after having attempted to take advantage of this recall you believe you have not been able to
have your vehicle remedied without charge and within a reasonable amount of time, you may submit a
complaint to the:
Administrator
National Highway Traffic Safety Administration 1200 New Jersey Ave., S.E.,
Washington, D.C., 20590
or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to
https://www.safercar.gov.
Land Rover appreciates your confidence in our product and wish to do everything we can to retain
that confidence. We recognize this service visit may be an inconvenience to you. Land Rover, in
cooperation with your authorized Land Rover retailer, will strive to minimize any inconvenience to
you caused by this program.
Sincerely,
Thomas Giese
Director, Technical Services – MA-43 Customer Service
******************************************************************************************************
SAFETY RECALL N566 (NHTSA 21V-168) –
DRIVER LOWER AIRBAG MODULE RENEW
NAS21.04.008 RECALL USA AFTERSALES BULLETIN
APRIL 20, 2021
Jaguar Land Rover
North America, LLC
100 Jaguar Land Rover
Way
Mahwah, NJ 07495
Jaguar Land Rover
North America, LLC has informed the National Highway Traffic Safety Administration (NHTSA) of its intent to perform a Safety Recall on certain 2020 model year Land Rover
Range Rover Evoque vehicles imported into the United States market. Information relating to this Recall will be posted on the National Highway Traffic Safety Administration website.
United States Federal regulations require that retailers must be notified within a reasonable time after the manufacturer decides that a defect that relates to motor vehicle safety or a noncompliance exists.
United States Federal law requires retailers to complete any outstanding Recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a retailer could result in a civil penalty of up to $22,723.00 per vehicle.
This Aftersales Bulletin serves as notification to all Land Rover retailers in the United States and Federalized Territories that any affected new vehicles may not be sold and delivered for customer use until the Recall repair is completed.
NOTE: this bulletin updates Aftersales Bulletin NAS21.03.030.
PARTS
NOTE: use the Vehicle Identification Number (VIN) and the Electronic Parts Catalog (EPC) to confirm part number(s) necessary to perform repairs. DESCRIPTION PART NUMBER QUANTITY
Driver lower airbag module
LR115828
1
TOOLS
Refer to Technical Bulletin noted above for any required tools.
WARRANTY
NOTE: use the Jaguar Land Rover
claims submission system to make sure that a vehicle is affected by this program prior to undertaking any rework action.
At the time of confirming a booking for vehicle repair, make sure that all outstanding Recall and Service Actions are identified to make sure the correct parts are available and adequate workshop time is allocated for repairs to be completed at one visit.
Warranty claims must be submitted quoting the Program Code together with the relevant Option Code. The SRO and parts information is included for information only. The Option Code(s) that allows for the drive in/drive out allowance can only be claimed if the vehicle is brought back into the workshop for this action alone to be undertaken.
Repair procedures are under constant review and therefore times / prices are subject to change; those quoted here must be taken as guidance only. Use TOPIx to obtain the latest repair time.
Warranty claims must be submitted for payment within 30 calendar days of completion of the repair. PROGRAM CODE OPTION CODE DESCRIPTION SRO TIME (HOURS) PART QUANTITY
N566
A
Driver lower airbag module – Renew
76.74.77
0.2
LR115828
1 N566 B Driver lower airbag module – Renew Drive in/drive out 76.74.77 02.02.02 0.2 0.2 LR115828 1 –
Normal Warranty policies and procedures apply.
SAMPLE OWNER LETTER: SAFETY RECALL N566
IMPORTANT SAFETY RECALL
This notice applies to your vehicle SALZXXXXXXXXXXXXX
May 2021
SAFETY RECALL N566: Driver Lower Airbag Module Renew
Vehicle Affected: Land Rover Range Rover Evoque Model Year: 2020
National Highway Traffic Safety Administration (NHTSA) Recall Number: 21V-168
Dear Land Rover Range Rover Evoque Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Land Rover has decided that a defect which relates to motor vehicle safety exists in certain 2020 model year Land Rover
Range Rover Evoque vehicles.
Your vehicle is included in this Recall action.
What is the reason for this program?
The Driver Lower Airbag Module cushion cover may become loose due to a degradation of the adhesive on the airbag dust cover. This can result in the airbag cushion partially unfolding from the airbag module housing and being visible in the front left footwell.
Should the Driver Lower Airbag Module not remain correctly folded in its as-designed position, in the event of a vehicle crash of sufficient severity where Driver Lower Airbag Module deployment is required, the driver may not receive the full protection afforded by the Driver Lower Airbag and could increase the severity of injuries experienced.
What will Land Rover and your authorized Land Rover
retailer do?
Land Rover is carrying out a recall of the vehicles mentioned above to renew the Driver Lower Airbag Module with one manufactured to the correct specification.
There will be no charge for this repair under this program.
What should you do?
Please contact your preferred authorized Land Rover retailer and provide them with your Vehicle Identification Number (VIN) and request a service date to complete the work required under Program Code ‘N566’.
Attention Leasing Agencies: if you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten days.
How long will it take?
The work will be carried out as quickly and efficiently as possible to minimize inconvenience to customers and is expected to take 30 minutes, although your retailer may need your vehicle for a longer time. Your retailer can provide you with a better estimate of the overall time for the service visit. sample
Moved or no longer own this Land Rover vehicle?
If you are no longer the owner of this vehicle, Land Rover would greatly appreciate the name and address of the new owner, using the Information Change Form enclosed.
What should you do if you have further questions?
If you have any questions or concerns regarding this Program, please contact the Service Manager at your authorized Land Rover retailer for assistance. If you have any queries or concerns that your local Retailer cannot address, please contact the Land Rover
Customer Relationship Center at 1-800-637-6837, Option 9, and one of our representatives will be happy to assist you.
You may also contact us by email using the following address: lrweb2@jaguarlandrover.com. Please include your full name, address, and VIN of your vehicle in your email.
If you have the need to contact Land Rover by mail, please use the following address:
Jaguar Land Rover
North America, LLC ATTN: Customer Relationship Center 100 Jaguar
Land Rover
Way Mahwah, NJ 07495
If after having attempted to take advantage of this recall you believe you have not been able to have your vehicle remedied without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C., 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
Land Rover appreciates your confidence in our product and wish to do everything we can to retain that confidence. We recognize this service visit may be an inconvenience to you. Land Rover
, in cooperation with your authorized Land Rover
retailer, will strive to minimize any inconvenience to you caused by this program.
Sincerely,
Thomas Giese Director, Technical Services Customer Service Jaguar Land Rover
North America, LLC
sample
***********************************************************************************************************
NOTIFICATION OF SAFETY RECALL N566
(NHTSA 21V-168)
NAS21.03.030 RECALL USA AFTERSALES BULLETIN
MARCH 25, 2021
Jaguar Land Rover
North America, LLC
100 Jaguar Land Rover
Way
Mahwah, NJ 07495
Jaguar Land Rover
North America, LLC has informed the National Highway Traffic Safety Administration (NHTSA) of its intent to perform a Safety Recall on certain 2020 model year Land Rover
Range Rover Evoque vehicles imported into the United States market. Information relating to this Recall will be posted on the National Highway Traffic Safety Administration website.
United States Federal regulations require that retailers must be notified within a reasonable time after the manufacturer decides that a defect that relates to motor vehicle safety or a noncompliance exists.
United States Federal law requires retailers to complete any outstanding Recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a retailer could result in a civil penalty of up to $22,723.00 per vehicle.
This Aftersales Bulletin serves as notification to all Land Rover retailers in the United States and Federalized Territories that any affected new vehicles may not be sold and delivered for customer use until the Recall repair is completed.
DESCRIPTION OF ISSUE
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the Driver Lower Airbag Module cushion cover may become loose due to a degradation of the adhesive on the airbag dust cover. This can result in the airbag cushion partially unfolding from the airbag module housing and being visible in the front left footwell.
AFFECTED VEHICLE RANGE
A total of 250 vehicles are affected in the USA and Federal Territories.
Range Rover Evoque Model Year: ………….. 2020 VIN: ………………………… SALZL2FX5LH005546-SALZP2FX4LH007079
Visit the British Brands Sales Suite (BBSS) website for a list of affected new vehicles at your retailer.
EFFECT ON VEHICLE OPERATION
Should the Driver Lower Airbag Module not remain correctly folded in its as-designed position, in the event of a vehicle crash of sufficient severity where Driver Lower Airbag Module deployment is required, the driver may not receive the full protection afforded by the Driver Lower Airbag and could increase the severity of injuries experienced.
SERVICE PROGRAM / REWORK ACTION
Owners will be notified by mail and instructed to take their vehicle to an authorized Land Rover retailer who will replace the Driver Lower Airbag Module with one manufactured to the correct specification. There will be no charge to owners for this action under this Program.
Unsold vehicles will have this done as part of the Pre-Delivery Inspection (PDI) process and before vehicle handover to the customer.
NOTE: A Technical Bulletin will be published once repair instructions are finalized and any required parts have been procured. This is currently expected to be available by April 16, 2021.
OWNER NOTIFICATION
Owner notification is expected to occur on or before May 7, 2021.
ACTION TO BE TAKEN
Use the Jaguar Land Rover
claims submission system to make sure that the vehicle is affected by this Program prior to undertaking any rework action.
Retailers are required to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the rework action.
Jaguar Land Rover
North America, LLC recommends that affected sales demonstrator and loaner vehicles are repaired before use and that used vehicles are repaired before sale. Retailers who choose to proceed against this recommendation, where legally permitted, must clearly and conspicuously disclose the open recall to the applicable customers.
A Technical Bulletin will be published once repair instructions are finalized and any required parts have been procured.
Thank you for your cooperation in this matter. Jaguar Land Rover
North America apologizes for any inconvenience this may cause.
SEOCONTENT-END
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
LAND ROVER![]() | RANGE ROVER EVOQUE | 2020 |
9 Associated Documents
Defect Notice 573 Report
RCLRPT-21V168-8175.PDF 214.751KB
Recall Acknowledgement
RCAK-21V168-7269.pdf 759.512KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V168-0723.pdf 338.499KB
Manufacturer Notices(to Dealers,etc)- SAFETY RECALL N566 (NHTSA 21V-168) – DRIVER LOWER AIRBAG MODULE RENEW
RCMN-21V168-2408.pdf 745.544KB
Remedy Instructions and TSB
RCRIT-21V168-4889.pdf 92.154KB
Miscellaneous Document – Campaign Launch Status slide
Manufacturer Notices(to Dealers,etc)- NOTIFICATION OF SAFETY RECALL N566 (NHTSA 21V-168)
RCMN-21V168-1637.pdf 125.667KB
Recall Quarterly Report #1, 2021-2
RCLQRT-21V168-7194.PDF 211.153KB
Recall Quarterly Report #3, 2021-4
RCLQRT-21V168-8135.PDF 211.339KB
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- [Fantastic AUTOVIN] + [No extra software fee] Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
- [Solid protective case KO plastic carrying bag] + [Lifetime update] Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 【Great Ideal For Every Car Owner】Prefect choice for your father, husband, brother or boyfriend. EVERY CAR OWNER WILL NEED IT! Also, the lifetime update is provided for more vehicle coverage, bug fixes. SAVE AT LEAST $1000+ PER YEAR!Get LAUNCH CRP123 V2.0 Elite car diagnostic scanner and give your lover a surprise!*R each us to Get the Extra Gifts :Protective Case Storage Bag.
- 【2025 Newly Added 3 Reset Functions】CRP123 V2.0 obd2 scanner with upgrades it offers Throttle Adaptation,Oil Reset and SAS Reset functions for FREE now!! Optimize your engine performance with Throttle Adaptation, reset your oil life system with ease to save time and money on maintenance, and enhance your vehicle's handling and safety with SAS Reset.Covering more daily repairs,become the most cost-effective product in its price range,save your time and money!
- 【 Read & Clear/Reset Engine/ABS/SRS/Transmission Diagnostic Scan Tool 】LAUNCH CRP123 V2.0 OBD2 Scanner can test Engine, Transmission, ABS and Airbag four systems, also reads and resets code, displays data stream graphic, stores and playbacks dynamic data stream,helps to quick analysis and diagnosis.
- 【 Error Fault Code Reader】Except the full 10 modes OBD2 diagnostic functions like, retrieving I/M readiness, Freeze Frame Data, Read Dynamic Data stream and V-ehicle Information, O2 Sensor Test, EVAP Test of F-uel Tank System (Mode 8) and Advanced On-board Monitoring (Mode 6), launch crp123 v2.0 obd2 scanner can not only reveal what error codes your car is producing, but also erase your v-ehicle’s check engine light after problem fixed, the DTC help and explanation also tell you the exact problem.
- 【 Live Data Graphing + Read/Record/Playback Data stream + Print diagnostic data 】Live Data Graphing,more intuitive to know your vehicle’s problem.Large size Color Screen ;Print Function:Print the diagnose result easily; with user manual and register & update tutorial video uploaded in the link by us,you can Look up it anytime by ONE-CLICK.
- [Brand-New ArtiDiag500] We've got everything you're looking for! Forget basic OBD2 scanners; TOPDON's ArtiDiag500 car scanner offers more. The all-new ArtiDiag500 not only includes full OBD2 functions and 4-system diagnostics but also provides DIYers with 6 maintenance services. The brand-new, cost effective AD500 is back in full swing!
- [4-System Diagnostics] DIY enthusiasts, take notice! Will these 4-system diagnostics be the treasure you've been seeking? The ArtiDiag500 code reader offers in-depth testing for the engine, transmission, ABS, and SRS systems, reading fault codes and data streams. It also visualizes real-time data in chart form, simplifying complex data for storage and future playback, aiding DIY users in problem detection.
- [6 Reset Functions] Hey, hang tight for a moment. With these 6 reset functions, the ArtiDiag500 has got you covered. It offers throttle adaptation along with reset capabilities for Oil, SAS, TPMS, BMS, and EPB. Seamlessly aligning the throttle, battery, tires, and brake pads with your vehicle, it also adjusts the steering angle and turns off the oil light. Looking to restore your car to its original condition? Look no further than the ArtiDiag500.
- [Multiple Functions] The Smart AutoVIN of this TOPDON OBD2 scanner keeps track of your manual selections for vehicle make, model, and year and directs you to the suitable diagnostics. Max 4 Live Data streams integrated for much easier data processing. Diagnostic feedback online with this diagnostic tool to help you get tough repair operations well-completed. Real-time car battery voltage monitoring identifies probable vehicle defects.
- [Global Support] Rest assured about compatibility with your vehicle and language – ArtiDiag500 currently supports 67+ car brands, 10,000+ models, covering most vehicles worldwide, and is available in 12 languages. Whether it's for your car or preferred language, there's an ideal choice for you. Plus, it's fully compatible with Android 11 for smoother use.
- 【Professional 4 Systems Diagnostics】For DIYers addressing typical concerns like engine, transmission, ABS, and SRS, the TOPDON AD500 vehicle scanner provides specialized diagnostic solutions. It effortlessly interprets and eliminates fault codes and scrutinizes data streams, ensuring the prompt detection of issues.
- 【6 Reset Functions】The AD500 car diagnostic tool offers essential features like Oil Reset, Throttle Adaptation, SAS/TPMS/BMS/EPB Reset. Easily reset oil change indicators, fine-tune throttle response, and recalibrate steering angle sensors for optimal vehicle performance and maintenance convenience.
- 【Works Easier with AD500】The AD500 scanner combines a 5” touchscreen with buttons for easier and seamless operation. Elevate your diagnostic experience with DTC Lookup, Diagnostic data record, and printing diagnostic reports via email. Stay up to date with lifetime free upgrades via Wi-Fi, ensuring your tool is always equipped with the latest features.
- 【Fast Diagnostics, Instant Support】With AutoVIN, instantly obtain crucial vehicle details for expedited diagnostic processes. The AD500 code reader not only facilitates data stream recording for later review but also acts as a battery voltage monitor, providing valuable insights into your vehicle's battery health. If you encounter any diagnostic hurdles, share feedback with TOPDON for prompt professional support.
- 【Unlock FCA Secure Gateway】Supports cutting-edge CAN FD protocol, making it compatible with modern vehicles including 2020+ GM & Chrysler. It bypasses the FCA Secure Gateway to stay up to date with newer models from Chrysler, Jeep, Fiat, and others.
- [ABS Diagnosis] - Quickly identify and resolve ABS-related issues, including sensor faults (such as wheel speed sensors), wiring problems (faulty circuits or connectors within the ABS system), or ABS pump failures (malfunctions in the ECU controlling the ABS). Ensure proper system operation, restore optimal braking performance, and clear any warning lights.
- [SRS Diagnosis] - Quickly detect the airbag ECU itself, airbag sensor failure, airbag system plug disconnection or poor contact, seat belt sensor failure, or system error, etc, to ensure that the SRS (Supplemental Restraint system) is working properly. After repair, reset the system to clear the warning light and restore full safety performance. NOTE: It cannot reset Airbag crash or transmission codes.
- [Full OBD2 Function] - Read and clear trouble codes for all OBD2 systems, including show real-time data, freeze frame data, I/M Readiness, DTC lookup, test results for o-xygen sensor, On-board monitor test, request vehicle information, component test, modules present and e-vap test. Allowing you to quickly identify and troubleshoot vehicle issues.
- [AutoVIN Technology] - It simplifies diagnostics by automatically identifying the vehicle’s model and configuration, eliminating the need for manual input, and ensures accurate diagnostics by applying the correct data and algorithms, reducing errors caused by manual entry. Improves efficiency and streamlines the diagnostic process.
- [ABS Auto Bleeding] - Helps bleed your vehicle's Anti-lock Braking System (ABS), removing air from the brake lines to ensure optimal brake performance. It helps prevent brake issues such as spongy pedals, inconsistent braking, and reduced stopping power, and enhances vehicle safety by ensuring the ABS system is working properly, especially during critical driving situations. NOTE: It’s not compatible with vehicles that only support manual bleeding.
- Updated New Version AD600S: Discover the improved version of TOPDON AD600S OBD2 scanner. Now immerse yourself in a seamlessly diagnostic experience with Android 11.0 OS. With an upgraded 32G ROM, this scan tool offers ample storage and faster performance. The 5-inch display with 1280x720 resolution offers high-definition clarity, ensuring easy readability for every diagnostic detail
- Professional 4 Systems Diagnostics: For car owners dealing with common issues such as engine, transmission, ABS, and SRS, the TOPDON AD600S code scanner delivers professional diagnostic services. It easily reads and clears fault codes, analyzes data streams and more, ensuring a quick identification of problems. Additionally, the DTC Lookup function provides corresponding fault code analysis
- 9 Hot Reset Functions: Say goodbye to costly trips to the repair shop for resetting after routine maintenance such as changing oil, replacing tires, or installing new brake pads. The AD600S diagnostic tool effortlessly tackles common automotive challenges with just one click. Cut costs and cut the hassle with its 9 reset functions: Oil/BMS/ABS/SAS/EPB/DPF/TPMS/Throttle/injector coding
- Support for 10,000+ Car Models: The upgraded AD600S car scanner now supports 67+ global brands and 10,000+ models, ensuring compatibility with a diverse range of vehicles. Whether American, German, French, or Japanese, the AD600S diagnostic scanner has you covered. (Note: Contact TOPDON customer service for vehicle compatibility inquiries before purchase)
- Life time Free Updates: The AD600S diagnostic tool offers free upgrades with convenient one-click updates via Wi-Fi. Our dedicated TOPDON technical team continuously enhances our product's software, providing users with expanded vehicle support and an improved user experience through regular updates
- [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
- [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
- [Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
- [Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet. To connect the tool to the App, please DO NOT go to device's Bluetooth settings, instead, open RepairSolutions2 App and follow the instructions on the App to pair the BLCKTEC 430.
- [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.
- 【UPGRADE OF NT604-POWERFUL 5 RESETS】Wanna to do maintenance service for your car however the basic 4 system scanner tool can't do it? Then FOXWELL NT614 Elite-the upgraded version of nt604, was born for providing you with 5 special functions-ABS Bleeding/Oil Reset/SAS Calibration/EPB Reset/Throttle Reset. These functions are enough for your daily needs. No need to buy those 300-600 dollors obd2 scanner. Saving your unnecessary repair fee with FOXWELL nt614 car scanner diagnostic tool!
- 【ENGINE/ABS/SRS/TRANSMISSION CODE READER】Don't know what's wrong with your car when the warning light of ABS, transmission, SRS, Engine flashes? NT614 Elite obd2 scanner can pinpoint the problem components. It boasts many functions of engine, abs, srs and transmission such as read & erase fault codes and grapgh live data like engine temp, wheel speed sensor, read transmission temperature, etc. Compared with car repairs, using foxwell nt614 elite is more convenient and a-ffordable.
- 【Best Bang For Your Buck!-FOXWELL NT614 Elite】1. 2025 New software-faster than old one. 2. One click lifetime WIFI f-ree update, no need to use the annoying Micro SD card. 3. New Update-No need to register on the FOXWELL website before use, more convenient! 4. More intuitive viewing with new interface, you can find I/M, Battery Test, DTC Lookup directly.
- 【ABS BLEEDING OBD SCANNER】Do you always feel the brake pedal was slowly sinking to floor or it's loose after doing a complete front & rear brake job? And then you need to take more time than normal to stop your car, which is very dangerous. That's because when you open the brake system to replace components, air gets inside. To get a firm brake pedal, the air need to be removed by bleeding the brakes. NT614 Elite odb2 scanner can do ABS BLEEDING perfectly for your cars.
- 【SMART AUTOVIN & LIFETIME F-REE WIFI UPDATE & PERFECT GIFT CHOICE】With the fantastic AUTOVIN function, this nt614 scan tool can get your VIN and vehicle info rapidly. No need to spend much time in finding your VIN and input it one by one. Also, the lifetime f-ree wifi update is provided for more vehicle coverage, bug fixes, newly added parameters. SAVE AT LEAST 1000+ PER YEAR. And this automotive scanner is a best gift for your Dad, Husband, Boyfriend and Handy Men.
- 【Designed for Volkswagen(VAG) Cars Diagnostics】The VD500 OBD2 scanner is specifically designed to diagnose Volkswagen Group (Fits for VW/Audi/Skoda/ SEAT) 12-volt 16-pin vehicles, but can also be used with other 12-volt (non-Volkswagen) and light trucks (non-electric) vehicles manufactured in 1996 or later that are OBD II -compliant with standard 16-pin OBD II protocols (J1850 VPM, J1850PWM, ISO9141, KWP 2000 and CAN)
- 【Basic + Special Advanced Functions for VAG Vehicle】The ANCEL VD500 scan tool for vw can not only read and clear codes on engine, ABS, transmission, SAS (not all cars), ESP, TPMS and other systems, but also reset the oil, brake pad(epb service) and throttle position adaption. If you don't know how to do it, please con-tact us in time. Include your car model, year and the function you want to do
- 【Plug and Play, No Complex Connection】The ANCEL VD500 is truly plug-and-play—no complicated networking or batteries required. Simply connect it and use it anywhere in your car, anytime. Fast, easy, and convenient
- 【Full Access, No Hidden Costs】Unlike other detectors that charge extra for features, the ANCEL VD500 is 100% no extra additional charges, with no hidden costs. The full functionality is accessible, and the system upgrade is included, a favorite choice among customers
- 【Wide Compatibility for Volkswagen Cars】The VD500 diagnostic scanner for audi offering for Volkswagen vehicles covers the following vehicles: fits for VW (CC, EOS, Golf, GTI, Jetta, Passat, Phaeton, Polo, Rabbit, Sharan, Tiguan, Touran, Touareg); fits for Audi (A3, A4, A6, A7, A8, A5, Q3, Q5, Q7, R8, RS3, TT, RS, RS5, S4, S6); fits for Skoda (Octavia, Rapid, Yeti, Kodiaq, Fabio, Superb); fits for SEAT (Leon, Ateca, Ibiza, Altea, Cushion, Cord, Alhambra) Diagnostics
Last update on 2025-04-15 / Affiliate links / Images from Amazon Product Advertising API
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