H415 – Missing Audio Safety Features – 2022 Jaguar F-Pace

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August 4, 2022 NHTSA CAMPAIGN NUMBER: 22V580000

Missing Audio Safety Features

Missing audio safety features, such as seat belt reminders, turn signal sounds, and Advanced Driver Assistance System (ADAS) warnings, can increase the risk of a crash or injury.

 

NHTSA Campaign Number: 22V580

Manufacturer JaguareBay Land RovereBay North America, LLC

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 18

 

Summary

JaguareBay Land RovereBay North America, LLC (JaguareBay) is recalling certain 2022 F-Pace vehicles. The vehicles were manufactured without an Audio Amplifier Module (AAM), and therefore will not provide audio safety features, such as seat belt reminders, turn signal sounds, and Advanced Driver Assistance System (ADAS) warnings.

 

Remedy

Dealers will install the missing AAM, free of charge. Owner notification letters were mailed September 27, 2022. Owners may contact JaguareBay’s customer service at 1-800-452-4827. JaguareBay’s number for this recall is H415.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Jaguar has a Recall

 


Chronology :

In mid-June, 2022, as part of a structured response to the worldwide microchip supply issues, a decision was made to ship forward from the Solihull Vehicle Assembly Plant vehicles without the AAM installed. The plan agreed was to control and rework affected vehicles in the US ports of entry. On July 21, 2022, JaguareBay Land RovereBay started to receive reports that some vehicles built at the Solihull vehicle assembly plant had been found to have no audio output when retailer pre-delivery inspections were conducted. Retailer investigations revealed that there was no AAM installed.

Following receipt of these field reports, actions were completed to ensure there was a clear identification of vehicles where the port of entry rework was needed to install the AAM. Updated information was provided to the ports on or around July 22, 2022.

This issue was raised to the Product Safety and Compliance Committee (PSCC) where, at the PSCC meeting of July 27, 2022, the issue was discussed and Customer Service committed to urgently identify vehicles which had been shipped from US ports of entry but not reworked. It was likely that there were a number of vehicles released unreworked, the PSCC progressed the issue to the Recall Determination Committee (RDC) for review.

The RDC reviewed the issue on July 28, 2022, where the scope of the matter was revealed. The RDC concluded that the defect represents an unreasonable risk to safety and that a voluntary safety recall should be conducted to install the AAM on affected vehicles.

JaguareBay Land RovereBay used 17 Field Reports from July 21, 2022, to July 28, 2022, in determining the nature of the issue.

There have been no reported accidents, injuries or fires as a result of this concern.

 


1 Affected Product

Vehicle

MAKEMODELYEAR
JAGUAReBayF-PACE2022

 


8 Associated Documents

Defect Notice 573 Report

RCLRPT-22V580-7586.PDF 214.557KB

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Recall Acknowledgement

RCAK-22V580-4881.pdf 645.221KB

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Remedy Instructions and TSB

RCRIT-22V580-7863.pdf 885.286KB

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SAFETY RECALL N725 H415 – Audio Amplifier Module (AAM)

RMISC-22V580-1191.pdf 79.786KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V580-8380.pdf 331.129KB

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Recall Quarterly Report #1, 2022-3

RCLQRT-22V580-7902.PDF 211.135KB

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Recall Quarterly Report #2, 2022-4

RCLQRT-22V580-9830.PDF 211.238KB

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Recall Quarterly Report #3, 2023-1

RCLQRT-22V580-6870.PDF 211.322KB

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