N763 Engine Cam Carrier May Leak Oil – 2023 Land Rover Range Rover, Range Rover Sport, Range Rover Velar, Discovery, & Defender

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February 2, 2023 NHTSA CAMPAIGN NUMBER: 23V044000

Engine Cam Carrier May Leak Oil

An oil leak in the presence of an ignition source can increase the risk of a fire.

 

NHTSA Campaign Number: 23V044

Manufacturer JaguareBay Land RovereBay North America, LLC

Components ENGINE AND ENGINE COOLING

Potential Number of Units Affected 6,644

 

Summary

JaguareBay Land RovereBay North America, LLC (Land RovereBay) is recalling certain 2023 Range Rover, Range Rover Sport, Range Rover Velar, Discovery, and Defender vehicles. The engine cam carrier oil channel may be blocked, which can lead to an oil leak.

 

Remedy

Dealers will inspect and replace the engine cam carrier and related components as necessary, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Land RovereBay customer service at 1-800-637-6837. Land RovereBay’s number for this recall is N763.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Land Rover has a Recall

 


N763v3
18 May 2023

Camshaft Carrier Drill Hole

DESCRIPTION OF ISSUE AND THE EFFECT ON VEHICLE OPERATION

A potential concern has been identified on specific vehicles within the above vehicle range.

A concern has been identified on certain 2020 – 2023 model year Range Rover and Defender, 2022 – 2023 model year Discovery, 2019 – 2023 model year Range Rover Sport and 2023 – 2024 model year Range Rover Velar Ingenium I6 3.0L Petrol vehicles where for a small number of engines, the camshaft carrier oil gallery hasn’t been fully drilled. As a result, the oil channel could be blocked, leading to accumulation of oil against the pressure control valve rubber membrane, and subsequently an external oil leak or increased oil carryover into the air intake system.

In the event of a blockage, oil can accumulate against the engine pressure control valve rubber membrane, and subsequently an external oil leak or increased oil carryover into the air intake system can occur. An external oil leak may lead to an engine compartment fire.

 

ACTION TO BE TAKEN

JLR has taken the decision to recall affected vehicles to repair the vehicle.

Following procedures appropriate to your market and as required by local legislation, owners of affected vehicles should be contacted requesting that the owner contact their nearest retailer/authorized repairer as soon as possible to arrange for the repair to be completed. The National Sales Companies (NSCs), Importer, Regional Office or Government agency will contact the customers. If you have any questions about this process, please contact your NSC/Importer or Regional Office for more information.

Check the JLR Warranty Portal to make sure affected vehicles are correctly identified prior to starting this campaign. The Warranty Portal will be updated to reflect only those vehicles affected.

Retailers/authorized repairers are reminded that they must not sell vehicles identified as affected by this campaign until such time as the repair has been successfully completed.

An owner may indicate that a repair has already been completed for this concern, in which case the full cost of the repair should be reimbursed. Refer to the warranty section of this campaign for details of the Customer Reimbursement and Related Damage Process. At the time of confirming a booking for a vehicle repair, make sure you check the Warranty Portal to confirm if there are any other outstanding campaigns, to make sure the correct parts are available and adequate workshop time is allocated for repairs to be completed in one visit.

For information purposes, a Technical Question and Answer document is attached.

 

FOR THE ATTENTION OF NORTH AMERICAN TERRITORIES ONLY:

National Highway Traffic Safety Administration (NHTSA) reference number: 23V-044

Transport Canada (TC) reference number: 2023-039

Visit the British Brands Sales Suite (BBSS) website for a list of affected vehicles at your retailer/authorized repairer. Unsold vehicles must be repaired prior to handover of the vehicle for retail sale.

 

REGULATORY INFORMATION

JaguareBay Land RovereBay North America, LLC and JaguareBay Land RovereBay Canada ULC have informed the National Highway Traffic Safety

Administration (NHTSA) and Transport Canada (TC) of their intent to perform a Safety Recall on certain 2020-2023 model year

Range Rover and Defender, 2019-2023 model year Range Rover Sport, 2022-2023 model year Discovery, 2023 model year Range Rover Velar vehicles imported into the United States and Canadian markets. Information relating to this Safety Recall will be posted on the NHTSA and TC websites. United States Federal regulations require that retailers/authorized repairers must be notified within a reasonable time after the manufacturer decides that a defect that relates to motor vehicle safety or a non-compliance exists. United States Federal Law requires retailers/authorized repairers to complete any outstanding Safety Recall before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a retailer/authorized repairer, in the USA only, could result in a maximum civil penalty of up to the equivalent of $26,315.00 USD per violation and the equivalent of $131,564,183.00 USD for a related series of violations. This Safety Recall serves as notification to all retailers/authorized repairers in the United States and Federalized Territories and Canada that any affected new vehicles may not be sold and delivered for customer use until the Safety Recall repair is completed.

JaguareBay Land RovereBay North America, LLC and JaguareBay Land RovereBay Canada ULC recommends that affected sales demonstrator and loaner vehicles are repaired before use, and that used vehicles are repaired before sale. Retailers/authorized repairers who choose to proceed against this recommendation, where legally permitted, must clearly and conspicuously disclose the open Safety Recall notice to the applicable customers.

 

THE FOLLOWING SECTION IS FOR ALL VEHICLES WHICH PASS THE SERVICE INSPECTION AND ALSOVEHICLES WITH LESS THAN 500 MILES THAT FAIL THE SERVICE INSPECTION. SEE THE SERVICEINSTRUCTION SECTION FOR FURTHER INFORMATION.

PARTS INFORMATION – THE BELOW PARTS MUST BE RENEWED

The parts below should be ordered through JLR in the normal manner.

*When ordering parts, order no more than the expected percentage failure rate of parts identified.

ModelDescriptionPart No.Qty.% Of vehicles requiring this part*
AllCamshaft carrier gasketLR12176012
AllCamshaft carrierLR16679412
AllUpper timing chain cover gasketLR12175312
AllUpper timing chain tensionerLR12180012
AllContinuous Variable Valve Lift (CVVL) gasketLR12176112
AllFuel injector install kitLR10542862
AllEngine vent oil separator gasketLR17888912
Range Rover (LK)

Range Rover Sport (L1)

Range Rover (LG)

Range Rover Sport (LW)

Discovery

Defender

Exhaust gasketLR16299512
Range Rover (LK)

Range Rover Sport (L1)

Range Rover (LG)

Range Rover Sport (LW)

Discovery

Defender

Variable Camshaft Timing (VCT) solenoid sealLR14821422
Range Rover (LK)

Range Rover Sport (L1)

Range Rover (LG)

Range Rover Sport (LW)

Discovery

Defender

Radiator coolant hose retaining clipLR17578022

 

PARTS INFORMATION – THE PARTS BELOW MUST BE RE-INSTALLED – DO NOT DISCARD THE BELOW PARTS

DescriptionPart No.
Camshaft Position Sensor (CMP) O-ringsLR095781
VCT boltsLR135872
Center upper timing chain guideLR121802
Left upper timing chain guideLR121801
Center upper timing chain guide M6 boltsLR073655
Left upper timing chain guide M8 boltLR123057
Blanking plugLR073789
Oil filler neck O-ringLR133542
High Pressure (HP) fuel pump boltsLR128483
HP fuel pump O-ringLR010861

 

DescriptionPart No.
Exhaust M8 nutsRYH500350 / WYH500060
Fuel rail boltsLR128535

 

THE FOLLOWING SECTION IS FOR VEHICLES WITH MORE THAN 500 MILES THAT FAIL THE SERVICE INSPECTION AND DO NOT DISPLAY SIGNS OF EXCESSIVE OIL CONSUMPTION AND DO NOT HAVE AN OIL PRESSURE WARNING LAMP ILLUMINATED ON THE INSTRUMENT PANEL CLUSTER. SEE THE SERVICE INSTRUCTION SECTION FOR FURTHER INFORMATION.

PARTS INFORMATION – THE BELOW PARTS MUST BE RENEWED

The parts below should be ordered through JLR in the normal manner.

*When ordering parts, order no more than the expected percentage failure rate of parts identified.

ModelDescriptionPart No.Qty.% Of vehicles requiring this part*
AllCamshaft carrier gasketLR12176012
AllCamshaft carrierLR16679412
AllUpper timing chain cover gasketLR12175312
AllUpper timing chain tensionerLR12180012
AllCVVL gasketLR12176112
AllFuel injector install kitLR10542862
AllEngine vent oil separator gasketLR17888912
AllCMP O-ringsLR09578122
AllVCT boltsLR13587222
AllCenter upper timing chain guideLR12180212
AllLeft upper timing chain guideLR12180112
AllCenter upper timing chain guide M6 boltsLR07365522
AllLeft upper timing chain guide M8 boltLR12305712
AllBlanking plugLR07378912
AllOil filler neck O-ringLR13354212
AllHP fuel pump boltsLR12848322
AllHP fuel pump O-ringLR01086112
AllFuel rail boltsLR12853562
Range Rover (LK) Range

Rover Sport (L1)

Range Rover (LG)

Range Rover Sport (LW)

Discovery

Defender

Range Rover Velar

Turbocharger clampLR17897012

 

ModelDescriptionPart No.Qty.% Of vehicles requiring this part*
Range Rover (LK)

Range Rover Sport (L1)

Range Rover Velar

Exhaust gasketLR16299512
Range Rover (LK)

Range Rover Sport (L1)

Range Rover (LG)

Range Rover Sport (LW)

Range Rover Velar Discovery

Defender

Turbocharger outlet gasketLR12135612
Range Rover (LK)

Range Rover Sport (L1)

Range Rover (LG)

Range Rover Sport (LW)

Range Rover Velar

Discovery

Defender

VCT solenoid sealLR14821422
Range Rover (LK)

Range Rover Sport (L1)

Range Rover (LG)

Range Rover Sport (LW)

Discovery

Defender

Radiator coolant hose retaining clipLR17578022
Range Rover (LK)

Range Rover Sport (L1)

Catalytic converterLR16299112
Range Rover VelarCatalytic converterLR18073212
Discovery Defender

Range Rover (LG)

Range Rover Sport (LW)

Catalytic converter assemblyLR16298812
Range Rover (LK)

Range Rover Sport (L1)

Gasoline Particulate Filter (GPF) (ROW)LR15252012
Range Rover VelarGPF (ROW)LR18073012
Range Rover (LK)

Range Rover Sport (L1)

Secondary catalytic converter (NAS)LR15251912
Range Rover VelarSecondary catalytic converter (NAS)LR16215612
AllPre-catalyst heated oxygen sensorLR13772112
Range Rover (LK)

Range Rover Sport (L1)

Defender (to 023991)

Mid-catalyst heated oxygen sensorLR13751912
Defender (from 023992)Mid-catalyst heated oxygen sensorLR18095012
Discovery

Range Rover (LG)

Range Rover Sport (LW)

Mid-catalyst heated oxygen sensorLR12205712
Range Rover VelarMid-catalyst heated oxygen sensorLR14165212
Range Rover (LK)

Range Rover Sport (L1)

Post-catalyst heated oxygen sensorLR18115212
Defender Discovery

Range Rover (LG)

Range Rover Sport (LW)

Post-catalyst heated oxygen sensorLR12205812
Range Rover VelarPost-catalyst heated oxygen sensorLR14165612
Range Rover (LK)

Range Rover Sport (L1)

Range Rover Velar

Exhaust M8 nutsWYH50006032

 

ENGINE SERIAL NUMBER INSPECTION

The engine serial number must be inspected and recorded for the VINs shown in the table below. The serial number must be recorded in the claim, both in the serial number section and in the technician’s comments. Continue to the ENGINE SERIAL NUMBER INSPECTION below if the vehicle’s VIN is shown in the table below.

Range Rover (LG)Range Rover (LG)Range Rover Sport (LW)Range Rover Sport (LW)DiscoveryDefenderDefender
LA404914NA461980KA860977LA896193N2461735L2005078N2082376
LA570104NA462215KA863316LA896236L2006350N2084729
LA577228NA462442KA867293MA752420L2007188N2088699
LA578535KA870738MA752898L2009431N2091500
LA579432KA874346MA754038L2015842N2092555
LA581541KA874362MA755386L2015920N2094247
LA583508KA874675MA757365L2016309N2096895
LA583521KA874842MA758220L2017322N2104857
LA583788KA874908MA758929L2024805P2108278
LA584309LA701729MA763751L2025788
LA587723LA703257MA769310L2026416
LA589424LA704636MA779118L2030794
LA590824LA707607MA786662L2033519
LA592247LA708744MA790394M2036553
LA594907LA709277MA791735M2038968
LA595445LA709605MA795632M2039528
LA596342LA710784MA795877M2042479
LA596674LA711310NA202276M2045402
LA597035LA721114NA205773M2047452
MA416893LA722052NA206510M2047741
MA419701LA743733NA207521M2049855
MA423878LA747376NA214001M2053412
MA424660LA876108NA226945M2057288
MA430854LA876805NA230988M2061025
MA442548LA878007NA233541M2061970
MA446887LA878425NA235193M2062148
MA450715LA880514NA244867N2067158
MA454975LA886735N2069887
NA459536LA889737N2073155
NA460475LA892037N2080692

 

ENGINE SERIAL NUMBER INSPECTION

NOTES:

  • This inspection is only required if the vehicle’s VIN is shown in the table above.
  • The engine serial number must be inspected and recorded for the VINs shown in the table above. The serial number must be recorded in the claim, both in the serial number section and in the technician’s comments

1. Inspect the engine serial number, located on the charge air cooler.

 

2. Continue to the SERVICE INSPECTION below.

 

SERVICE INSPECTION

NOTES:

  • Some variation in the illustrations may occur, but the essential information is always correct.
  • Some components shown removed for clarity.

1. Remove the left air filter outlet pipe, (see TOPIx Workshop Manual section 303-12: Intake Air Distribution And Filtering – Ingenium I6 3.0l Petrol – Removal and Installation – Left Air Filter Outlet Pipe).

 

2. Locate the highlighted area of the camshaft carrier shown in the illustration.

 

3. Inspect the camshaft carrier tooling stamp using steps 4 to 7 below for reference.

 

The 3 illustrations below show 3 INDIVIDUAL failure conditions. If ANY of the 3 INDIVIDUAL failure conditions are present, then the vehicle has failed the inspection.

If NONE of the 3 INDIVIDUAL failure conditions are present, then the vehicle has passed the inspection.

After completing the SERVICE INSPECTION, continue to the SERVICE INSTRUCTION below.

 

4. Steps 5, 6 and 7 show 3 INDIVIDUAL failure conditions.

 

5.

CAUTION:

ONLY INSPECT FOR THE SPECIFIC DRILLED TOOLING MARK INTHE LOCATION HIGHLIGHTED BY THE ARROW WITHIN THE ILLUSTRATION. DISREGARD ANY TOOLING MARKS WHICH ARENOT HIGHLIGHTED BY AN ARROW WITHIN THE ILLUSTRATION.

The failure condition shown highlights 1 drilled tooling mark in the lower right side of the tooling stamp.

  • If the 1 drilled tooling mark in the lower right side of the tooling stamp is present, then the vehicle has failed the inspection.

 

6.

CAUTION:

ONLY INSPECT FOR THE SPECIFIC DRILLED TOOLING MARKS INTHE LOCATIONS HIGHLIGHTED BY THE ARROWS WITHIN THE ILLUSTRATION. DISREGARD ANY TOOLING MARKS WHICH ARENOT HIGHLIGHTED BY AN ARROW WITHIN THE ILLUSTRATION.

The failure condition shown highlights 3 drilled tooling marks in the upper, middle and lower right side of the tooling stamp.

  • If the 3 drilled tooling marks in the upper, middle and lower right side of the tooling stamp are ALL present, then the vehicle has failed the inspection.

 

7.

CAUTION:

ONLY INSPECT FOR THE SPECIFIC DRILLED TOOLING MARKS INTHE LOCATIONS HIGHLIGHTED BY THE ARROWS WITHIN THE ILLUSTRATION. DISREGARD ANY TOOLING MARKS WHICH ARENOT HIGHLIGHTED BY AN ARROW WITHIN THE ILLUSTRATION.

The failure condition shown highlights 2 drilled tooling marks in the upper and middle right side of the tooling stamp.

  • If the 2 drilled tooling marks in the upper and middle right side of the tooling stamp are BOTH present, then the vehicle has failed the inspection.

 

SERVICE INSTRUCTION

1. Vehicles which PASSED the inspection procedure:

  • Install the left air filter outlet pipe and release the vehicle, (see TOPIx Workshop Manual section 303-12: Intake Air Distribution And Filtering – Ingenium I6 3.0l Petrol – Removal and Installation – Left Air Filter Outlet Pipe).
    • Claim option codes A / B from the Warranty option code table.

 

2. Vehicles with LESS than 500 miles, which FAILED the below inspection procedure:

  • Renew the camshaft carrier, (see TOPIx Workshop Manual section 303-01: Engine – INGENIUM I6 3.0L PETROL – Removal and Installation – Camshaft Carrier).
    • Claim option codes C / D / E / F from the Warranty option code table.

 

3.

NOTE:

Parts must be renewed as instructed within the TOPIx Workshop Manual instructions.

Vehicles with MORE than 500 miles, which FAILED the inspection procedure and DO NOT display signs of excessive oil consumption AND DO NOT have an oil pressure warning lamp illuminated on the instrument panel cluster:

 

1. Renew the camshaft carrier.

  • (see TOPIx Workshop Manual section 303-01: Engine – INGENIUM I6 3.0L PETROL – Removal and Installation – Camshaft Carrier)

2. Renew the catalytic converter.

3.

NOTE:

NAS vehicles are not installed with a GPF , follow the below procedure to renew the secondary catalytic converter.

Renew the GPF.

  • (see TOPIx Workshop Manual section 309-00: Exhaust System – INGENIUM I6 3.0L PETROL – Removal and Installation – Gasoline Particulate Filter)

4. Renew the pre-catalyst heated oxygen sensor.

  • (see TOPIx Workshop Manual section 303-14: Electronic Engine Controls – INGENIUM I6 3.0L PETROL – Removal and Installation
    • Pre-catalyst Heated Oxygen Sensor)

5. Renew the mid-catalyst heated oxygen sensor.

  • (see TOPIx Workshop Manual section 303-14: Electronic Engine Controls – INGENIUM I6 3.0L PETROL – Removal and Installation
    • Mid-catalyst Heated Oxygen Sensor)

6. Renew the post-catalyst heated oxygen sensor.

  • (see TOPIx Workshop Manual section 303-14: Electronic Engine Controls – INGENIUM I6 3.0L PETROL – Removal and Installation
    • Post-catalyst Heated Oxygen Sensor)

 

4.

NOTES:

  • All procedures below must be claimed for under option codeX. Refer to TOPIx to acquire the required SROs. Parts must be renewed as instructed within the TOPIx Workshop Manua linstructions.
  • A new engine serial number label is provided with the new engine assembly. The original engine serial number label must be removed and discarded from the charge air cooler and the new engine serial number label must be installed in the same location.

Vehicles with MORE than 500 miles, which FAIL the inspection procedure and DO display signs of excessive oil consumption AND DO have an oil pressure warning lamp illuminated on the instrument panel cluster:

  • Renew the engine.
    • (see TOPIx Workshop Manual section 303-01: Engine – INGENIUM I6 3.0L PETROL – Disassembly/Assembly – Long/Stripped Engine Assembly Renew)
  • Renew the catalytic converter.
    • (see TOPIx Workshop Manual section 309-00: Exhaust System – INGENIUM I6 3.0L PETROL – Removal and Installation – Catalytic Converter)

NOTE:

NAS vehicles are not installed with a GPF, follow the below procedure to renew the secondary catalytic converter.

 

Renew the GPF.

  • (see TOPIx Workshop Manual section 309-00: Exhaust System – INGENIUM I6 3.0L PETROL – Removal and Installation – Gasoline Particulate Filter)

Renew the pre-catalyst heated oxygen sensor.

  • (see TOPIx Workshop Manual section 303-14: Electronic Engine Controls – INGENIUM I6 3.0L PETROL – Removal and Installation – Pre-catalyst Heated Oxygen Sensor)

Renew the mid-catalyst heated oxygen sensor.

  • (see TOPIx Workshop Manual section 303-14: Electronic Engine Controls – INGENIUM I6 3.0L PETROL – Removal and Installation – Mid-catalyst Heated Oxygen Sensor)

Renew the post-catalyst heated oxygen sensor.

  • (see TOPIx Workshop Manual section 303-14: Electronic Engine Controls – INGENIUM I6 3.0L PETROL – Removal and Installation – Post-catalyst Heated Oxygen Sensor)

 


Technical Questions And Answers

A concern has been identified on certain 2020 – 2023 model year Range Rover and Defender, 2022 – 2023 model year Discovery, 2019 – 2023 model year Range Rover Sport and 2023 – 2024 model year Range Rover Velar Ingenium I6 3.0L Petrol vehicles where for a small number of engines, the camshaft carrier oil gallery hasn’t been fully drilled.

 

Question 1

Who do I contact if a member of the press contacts me about this recall?

Answer

Make sure that any press enquiries are referred to the JaguareBay Land RovereBay (JLR) Corporate Affairs office.

 

Question 2

Why is JLR recalling certain JLR models?

Answer

The oil gallery in affected engines could be blocked, leading to accumulation of oil against the pressure control valve rubber membrane, and subsequently an external oil leak or increased oil carryover into the air intake system.

 

Question 3

Can you tell me more about what is wrong with the vehicles?

Answer

In affected engines, in the event of an oil channel blockage, oil can accumulate against the engine pressure control valve rubber membrane, and subsequently an external oil leak or increased oil carryover into the air intake system can occur. An external oil leak may lead to fire in the engine compartment.

 

Question 4

How would the customer become aware of potentially having this concern?

Answer

An engine Malfunction Indicator Lamp (MIL) may be displayed.

 

Question 5

Does this concern affect vehicle safety?

Answer

JLR is determined that this issue represented an unreasonable risk to safety.

 

Question 6

Has JLR received many complaints?

Answer

JLR is not aware of any field reports for this concern.

 

Question 7

Have there been any accidents or injuries or fires?

Answer

There have been no reports of accidents or injuries relating to this concern of which JLR is aware.

 

Question 8

How was the condition discovered?

Answer

JLR were made aware of this issue by the supplier of camshaft carriers.

 

Question 9

How long has JLR known about this problem?

Answer

JLR received a report from the supplier Ryobi Aluminum Casting (UK) LTD, on November 23, 2022.

 

Question 10

Is the defect leading you to any concerns regarding the reliability of a system, which is supposed to be designed and engineered for the passengers’ safety? What type of measures are you planning to take?

Answer

JLR has no concerns with the overall reliability of the vehicle. JLR carefully monitors field data to make sure that any matters relating to safety and compliance are rigorously investigated.

 

Question 11

What has JLR done in production?

Answer

This is a JLR supplier concern. The supplier has corrected the production process and all components manufactured after November 23, 2022 are manufactured to the correct specification.

 

Question 12

What will retailers/authorized repairers do to the vehicles?

Answer

Owners will be notified and instructed to take their vehicle to an approved JLR retailer/authorized repairer. The technician will inspect the engine camshaft carrier and where an incorrectly machined camshaft carrier is found, replace it with a correctly machined component.

Vehicles which PASS the inspection procedure will be released with no further action.

Vehicles with LESS than 500 miles, which FAIL the inspection procedure will receive a camshaft carrier only.

Vehicles with MORE than 500 miles, which FAIL the inspection procedure and DO NOT display signs of excessive oil consumption AND DO NOT have an oil pressure warning lamp illuminated on the instrument panel cluster will receive a new camshaft carrier, catalytic converter, Gasoline Particulate Filter (GPF) (if installed) and exhaust oxygen sensors.

Vehicles with MORE than 500 miles, which FAIL the inspection procedure and DO display signs of excessive oil consumption AND DO have an oil pressure warning lamp illuminated on the instrument panel cluster will receive a new engine, catalytic converter, GPF (if installed) and exhaust oxygen sensors..

 

Question 13

Which vehicles are affected by this recall?

Answer

Certain 2020-2022 model year Land RovereBay vehicles: Range Rover SALGS2RU3LA404914 to SALGS2RU7LA597035, 2023 model year Range Rover SALKPBFU8PA021265 to SALKP9F47PA039409, 2019-2022 Range Rover Sport, SALWS2RU8NA202276 to

SALWG2SU1LA896236, 2023 model year Range Rover Sport SAL1A2FU5PA107355 to SAL1A2A45PA113521, Discovery SALRT4EU7N2461735 to SALRM4EUXP2475306, 2020-2023 model year Defender SALE1EEU9L2005078 to SALEA6BU7P2184950 and certain 2023-2024 model year Land RovereBay vehicles: Range Rover Velar SALYT2EU9PA356431 to SALYT2EU4PA360032, (Specific vehicles within the Vehicle Identification Number (VIN) ranges).

 

Question 14

Are other JLR models affected by these actions?

Answer

Yes, certain JaguareBay F-PACE vehicles are also affected.

 

Question 15

Are parts available to rework vehicles?

Answer

Parts are available to conduct this repair.

 

Question 16

How much will the recall cost JLR?

Answer

Cost was not a factor in deciding to recall these vehicles.

 

Question 17

How do I know if my vehicle is affected?

Answer

All owners of potentially affected vehicles will shortly receive a letter inviting them to contact a JLR retailer/authorized repairer for the work to be completed. Customers in the US, Brazil and Australia can check if their vehicle is eligible for a safety recall at the Land RovereBay or JaguareBay Brand web site and customers in other countries can also use the Recall Search at https://topix.jaguar.jlrext.com/topix/vehicle/lookupForm.

 

Question 18

How long does it take for the car to be inspected and repaired?

Answer

The work will be completed as quickly and efficiently as possible in order to minimize inconvenience to customers and is expected to take no longer than 13 hours to complete. Naturally, due to retailer/authorized repairer schedules, vehicles may be required for longer.

 

Question 19

Can I continue to drive my vehicle safely until it has been recalled?

Answer

Customers are advised to contact a Land RovereBay retailer/authorized repairer should they have any concerns regarding their vehicles.

Note:

Please make sure that any press enquiries are referred to the JLR Corporate Affairs office.

 

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573.6 (c) (6) – Chronology of Events (Recall N763)

JaguareBay Land RovereBay (JLR) received a report from Ryobi Aluminium Casting (UK) LTD, on November 23, 2022, that an oil channel had not been correctly drilled on a small number of engine cam carriers manufactured and supplied to JLR for installation on JLR’s 6-cylinder petrol engines.

On November 25, 2022, Nitra and Solihull vehicle assembly plants initiated a stop-shipment. Affected engines
and vehicles were inspected to identify potentially affected units.

As a result of the stop-shipment it was identified that vehicles had gone beyond plant control and an update prior to sale was issued to instruct markets to hold vehicles, inspect the condition and if ok release for onward distribution.

Following this, an investigation was opened at the Product Safety & Compliance Committee (PSCC). The PSCC requested the Supplier Technical Assistance Team (STA) to fully define the scope of this issue.

At the PSCC on December 07, 2023, the STA team reported their initial findings, and the Engineering Team was requested to fully assess the impact of the incorrect drilling that had been reported by the supplier.

During December, the Engineering Team carried out physical engine testing with an incorrectly machined component and reported their findings to the PSCC.

At the PSCC of January 24, 2023, the scope of the issue was finalised, and the consequences of the incorrect drilling was confirmed. Based on the feedback provided, the PSCC progressed the issue to the Recall Determination Committee (RDC) for review.

The RDC reviewed the issue on January 26, 2023, and concluded that it represented an unreasonable risk to safety, and a voluntary safety recall should be conducted to inspect vehicles and where an incorrectly machined cam carrier is found replace with a correctly machined component.

In parallel with the RDC decision, an ongoing evaluation of the disposition of at-risk engines manufactured for use in the aftermarket revealed there were a number of engines manufactured during the at-risk period that were unaccounted for. This was raised to the PSCC on April 4, 2023, where JLR’s Customer Service department confirmed the scope of vehicles which could have received an at-risk engine as an aftermarket replacement.

The PSCC agreed that aftermarket engines required consideration by the RDC.

On April 6, 2023, the RDC determined to increase the vehicle recall population to cover vehicles that have received a replacement engine where an incorrectly machined cam carrier may have been installed.

There have been no reported accidents, injuries or vehicle fires as a result of this concern.

 


5 Affected Products

Vehicles

MAKEMODELYEAR
LAND ROVEReBayDEFENDER2023
LAND ROVEReBayDISCOVERY2023
LAND ROVEReBayRANGE ROVER2023
LAND ROVEReBayRANGE ROVER SPORT2023
LAND ROVEReBayRANGE ROVER VELAR2023

 


20 Associated Documents

Recall Acknowledgement

RCAK-23V044-1768.pdf 645.221KB

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Defect Notice 573 Report

RCLRPT-23V044-5066.PDF 217.064KB

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Remedy Instructions and TSB

RCRIT-23V044-1944.pdf 533.335KB

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Remedy Instructions and TSB

RCRIT-23V044-8012.pdf 543.226KB

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SAFETY RECALL 23V044 (N763) BIG 5 PRESENTATION SLIDE

RMISC-23V044-8303.pdf 54.152KB

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SAFETY RECALL 23V044 (N763) SFCC PRESENTATION SLIDE

RMISC-23V044-8430.pdf 380.113KB

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Recall 573 Report – March 21, 2023

RCLRPT-23V044-2579.PDF 217.757KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-23V044-1614.pdf 328.762KB

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SAFETY RECALL N763 and H426 – P6 CAM CARRIER OIL HOLE

RMISC-23V044-0528.pdf 52.616KB

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Recall N768 Chronology

RMISC-23V044-4866.pdf 37.039KB

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Recall 573 Report – April 14, 2023

RCLRPT-23V044-1928.PDF 218.072KB

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Recall Quarterly Report #1, 2023-1

RCLQRT-23V044-0806.PDF 211.14KB

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Manufacturer Notices(to Dealers,etc)

RCMN-23V044-4284.pdf 68.246KB

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SAFETY RECALL 23V044 (N763) SFCC PRESENTATION SLIDE

RMISC-23V044-2221.pdf 32.888KB

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SAFETY RECALL 23V044 (N763) BIG 5 PRESENTATION SLIDE

RMISC-23V044-8054.pdf 52.873KB

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SAFETY RECALL 23V044 (N763) SFCC PRESENTATION SLIDE

RMISC-23V044-6385.pdf 41.126KB

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Remedy Instructions and TSB

RCRIT-23V044-0827.pdf 803.836KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-23V044-9465.pdf 325.013KB

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Recall Quarterly Report #2, 2023-2

RCLQRT-23V044-0654.PDF 211.252KB

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Recall Quarterly Report #3, 2023-3

RCLQRT-23V044-2171.PDF 211.472KB

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Latest Recalls Documents

 


 

SaleBestseller No. 1
Mobil 1 Extended Performance Full Synthetic Motor Oil 0W-20, 5 Quart
  • Mobil 1 Extended Performance full-synthetic motor oil 0W-20 helps protect critical engine parts for up to 20,000 miles between oil changes,* controlling oxidation to prevent oil breakdown and maintaining excellent viscosity
  • Utilizes Mobil 1’s Triple Action+ Formula to combine outstanding engine performance, protection, and cleanliness with the added benefit of power
  • Meets ILSAC GF-6 standards to help provide low-speed pre-ignition (LSPI) and timing chain wear protection while keeping your engine clean and helping to improve your fuel economy
  • Helps extend engine life by working to prevent damaging deposits and sludge buildup
  • Provides excellent internal engine heat protection (up to 500 degrees F) and low temperature protection (to -40 degrees F)
SaleBestseller No. 2
Castrol GTX Full Synthetic 0W-20 Motor Oil, 5 Quarts
  • 6X better wear protection on critical engine parts than industry standards**
  • 1.3X better sludge protection than industry standards*
  • 3X Stronger against viscosity breakdown than leading full synthetic^
  • Protection for 10,000 miles between oil changes
  • Meets or exceeds the following specifications: API SP/SN PLUS/SN | ILSAC GF-6 | GM dexos1 Gen 3 | Meets Ford WSS-M2C947-B1 | Meets Ford WSS-M2C962-A1 |
SaleBestseller No. 3
Mobil 1 High Mileage Full Synthetic Motor Oil 0W-20, 5 Quart, Gray
  • Mobil 1 High Mileage full-synthetic motor oil 0W-20 is designed for engines with over 75,000 miles to go up to 10,000 miles between oil changes.*
  • Utilizes Mobil 1’s signature Triple Action Formula to deliver outstanding engine performance, protection, and cleanliness
  • Meets ILSAC GF-6 standards to help provide low-speed pre-ignition (LSPI) and timing chain wear protection while keeping your engine clean and helping to improve your fuel economy
  • Provides excellent internal engine heat protection (up to 500 degrees F) and low temperature protection (to -30 degrees F)
  • Mobil 1 is specially formulated to help remove sludge and lower engine temperatures
SaleBestseller No. 4
Valvoline Advanced Full Synthetic SAE 0W-20 Motor Oil 5 QT
  • Advanced protection against the four main causes of engine breakdown: wear friction heat and deposits
  • Full synthetic 0W-20 formula offers 24X stronger protection against engine-killing contaminants than the leading full synthetic motor oil
  • 40% better wear protection vs. industry standards as tested in the Sequence IVB engine test
  • 25% better deposit protection with superior engine cleaning detergents as tested in the GMOD engine test
  • Meets or exceeds all requirements of ILSAC GF-6A, API SP, API SN with SN Plus, API SN, GM dexos 1 Gen 3
SaleBestseller No. 5
Castrol EDGE 0W-20 Advanced Full Synthetic Motor Oil, 5 Quarts
  • 3X Stronger than the leading full synthetic*
  • 10X Better high stress performance**
  • 20,000 miles between oil changes***
  • Approved and Licensed Specifications: Exceeds API SP/SN PLUS/SN/SM |ILSAC GF-6 | GM dexos1 Gen 3 | Meets engine test requirements of Chrysler MS 6395 | Meets Ford WSS-M2C947-B1 | Meets Ford WSS-M2C962-A1 |
  • Viscosity breakdown as measured in Kurt Orbahn test on 5W-30 grade |**As measured in Seq IX test under high load/torque conditions vs. API SP test limits | ***Or one year, whichever comes first
SaleBestseller No. 6
Valvoline™ Full Synthetic High Mileage with MaxLife™ Technology SAE 0W-20 Motor Oil 5 QT, (Model: 852399)
  • Full synthetic formula is engineered with Enhanced MaxLife Technology to prevent engine breakdown in vehicles with over 75,000 miles
  • Formulated with seal conditioners to prevent and treat oil leaks, Valvoline Full Synthetic High Mileage minimizes oil consumption and maximizes engine life
  • 50% better wear protection than the industry standard and 25% extra defense against deposits, sludge, corrosion and rust
  • Meets or exceeds all requirements of ILSAC GF-6A, API SP, API SN with SN Plus, API SN
  • American made and formulated, from the Original Motor Oil brand trusted for more than 150 years
Bestseller No. 7
K&N Motor Oil: 0W-20 Synthetic Engine Oil: Premium Protection, High Mileage, 1 Quart
  • PREMIUM FULL SYNTHETIC: K&N premium synthetic oil helps keep your engine running like new.
  • ADVANCED SYNTHAMAX TECHNOLOGY: Formulated with unique additives to help protect critical engine components.
  • SUPERIOR ENGINE PROTECTION: Advanced formula full synthetic oil is formulated to minimize harmful contaminants and sludge buildup.
  • REDUCE WEAR & TEAR: K&N ultra synthetic engine oil offers premium engine protection.
  • ALL WEATHER PROTECTION: K&N advanced full synthetic motor oil helps your car run smooth in both cold & hot temperature conditions.
SaleBestseller No. 8
Royal Purple ROY51020 API-Licensed SAE 0W-20 High Performance Synthetic Motor Oil - 5 qt.
  • Better wear protection
  • Increased fuel efficiency
  • Better protection of the expensive catalytic emission system
  • Improved compatibility with fuels containing ethanol
  • Superior corrosion protection
Bestseller No. 9
K&N Motor Oil: 0W-20 Synthetic Engine Oil: Premium Protection, High Mileage, 5 Quarts
  • PREMIUM FULL SYNTHETIC: K&N premium synthetic oil helps keep your engine running like new.
  • ADVANCED SYNTHAMAX TECHNOLOGY: Formulated with unique additives to help protect critical engine components.
  • SUPERIOR ENGINE PROTECTION: Advanced formula full synthetic oil is formulated to minimize harmful contaminants and sludge buildup.
  • REDUCE WEAR & TEAR: K&N ultra synthetic engine oil offers premium engine protection.
  • ALL WEATHER PROTECTION: K&N advanced full synthetic motor oil helps your car run smooth in both cold & hot temperature conditions.
Bestseller No. 10
Pennzoil Platinum High Mileage Full Synthetic 0W-20 Motor Oil, 5 Quart
  • Full synthetic 0W-20 engine oil designed for vehicles with more than 75,000 miles that offers the same protection as 5W-20 and is made with natural gas
  • Backed by a 15,000-mile protection guarantee* to keep you covered between oil changes and in the long run
  • Keeps pistons cleaner than required by the toughest industry standard (based on Sequence IIIH results)
  • Proven to help stop leaks for engines with more than 75,000 miles
  • Formulated to deliver less oil burn-off than high-mileage motor oils made from crude oil

 


Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API


 

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