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February 2, 2023 NHTSA CAMPAIGN NUMBER: 23V044000
Engine Cam Carrier May Leak Oil
An oil leak in the presence of an ignition source can increase the risk of a fire.
NHTSA Campaign Number: 23V044
Manufacturer Jaguar Land Rover
North America, LLC
Components ENGINE AND ENGINE COOLING
Potential Number of Units Affected 6,644
Summary
Jaguar Land Rover
North America, LLC (Land Rover
) is recalling certain 2023 Range Rover, Range Rover Sport, Range Rover Velar, Discovery, and Defender vehicles. The engine cam carrier oil channel may be blocked, which can lead to an oil leak.
Remedy
Dealers will inspect and replace the engine cam carrier and related components as necessary, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover
’s number for this recall is N763.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Land Rover has a Recall
N763v3
18 May 2023
Camshaft Carrier Drill Hole
DESCRIPTION OF ISSUE AND THE EFFECT ON VEHICLE OPERATION
A potential concern has been identified on specific vehicles within the above vehicle range.
A concern has been identified on certain 2020 – 2023 model year Range Rover and Defender, 2022 – 2023 model year Discovery, 2019 – 2023 model year Range Rover Sport and 2023 – 2024 model year Range Rover Velar Ingenium I6 3.0L Petrol vehicles where for a small number of engines, the camshaft carrier oil gallery hasn’t been fully drilled. As a result, the oil channel could be blocked, leading to accumulation of oil against the pressure control valve rubber membrane, and subsequently an external oil leak or increased oil carryover into the air intake system.
In the event of a blockage, oil can accumulate against the engine pressure control valve rubber membrane, and subsequently an external oil leak or increased oil carryover into the air intake system can occur. An external oil leak may lead to an engine compartment fire.
ACTION TO BE TAKEN
JLR has taken the decision to recall affected vehicles to repair the vehicle.
Following procedures appropriate to your market and as required by local legislation, owners of affected vehicles should be contacted requesting that the owner contact their nearest retailer/authorized repairer as soon as possible to arrange for the repair to be completed. The National Sales Companies (NSCs), Importer, Regional Office or Government agency will contact the customers. If you have any questions about this process, please contact your NSC/Importer or Regional Office for more information.
Check the JLR Warranty Portal to make sure affected vehicles are correctly identified prior to starting this campaign. The Warranty Portal will be updated to reflect only those vehicles affected.
Retailers/authorized repairers are reminded that they must not sell vehicles identified as affected by this campaign until such time as the repair has been successfully completed.
An owner may indicate that a repair has already been completed for this concern, in which case the full cost of the repair should be reimbursed. Refer to the warranty section of this campaign for details of the Customer Reimbursement and Related Damage Process. At the time of confirming a booking for a vehicle repair, make sure you check the Warranty Portal to confirm if there are any other outstanding campaigns, to make sure the correct parts are available and adequate workshop time is allocated for repairs to be completed in one visit.
For information purposes, a Technical Question and Answer document is attached.
FOR THE ATTENTION OF NORTH AMERICAN TERRITORIES ONLY:
National Highway Traffic Safety Administration (NHTSA) reference number: 23V-044
Transport Canada (TC) reference number: 2023-039
Visit the British Brands Sales Suite (BBSS) website for a list of affected vehicles at your retailer/authorized repairer. Unsold vehicles must be repaired prior to handover of the vehicle for retail sale.
REGULATORY INFORMATION
Jaguar Land Rover
North America, LLC and Jaguar
Land Rover
Canada ULC have informed the National Highway Traffic Safety
Administration (NHTSA) and Transport Canada (TC) of their intent to perform a Safety Recall on certain 2020-2023 model year
Range Rover and Defender, 2019-2023 model year Range Rover Sport, 2022-2023 model year Discovery, 2023 model year Range Rover Velar vehicles imported into the United States and Canadian markets. Information relating to this Safety Recall will be posted on the NHTSA and TC websites. United States Federal regulations require that retailers/authorized repairers must be notified within a reasonable time after the manufacturer decides that a defect that relates to motor vehicle safety or a non-compliance exists. United States Federal Law requires retailers/authorized repairers to complete any outstanding Safety Recall before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a retailer/authorized repairer, in the USA only, could result in a maximum civil penalty of up to the equivalent of $26,315.00 USD per violation and the equivalent of $131,564,183.00 USD for a related series of violations. This Safety Recall serves as notification to all retailers/authorized repairers in the United States and Federalized Territories and Canada that any affected new vehicles may not be sold and delivered for customer use until the Safety Recall repair is completed.
Jaguar Land Rover
North America, LLC and Jaguar
Land Rover
Canada ULC recommends that affected sales demonstrator and loaner vehicles are repaired before use, and that used vehicles are repaired before sale. Retailers/authorized repairers who choose to proceed against this recommendation, where legally permitted, must clearly and conspicuously disclose the open Safety Recall notice to the applicable customers.
THE FOLLOWING SECTION IS FOR ALL VEHICLES WHICH PASS THE SERVICE INSPECTION AND ALSOVEHICLES WITH LESS THAN 500 MILES THAT FAIL THE SERVICE INSPECTION. SEE THE SERVICEINSTRUCTION SECTION FOR FURTHER INFORMATION.
PARTS INFORMATION – THE BELOW PARTS MUST BE RENEWED
The parts below should be ordered through JLR in the normal manner.
*When ordering parts, order no more than the expected percentage failure rate of parts identified.
Model | Description | Part No. | Qty. | % Of vehicles requiring this part* |
All | Camshaft carrier gasket | LR121760 | 1 | 2 |
All | Camshaft carrier | LR166794 | 1 | 2 |
All | Upper timing chain cover gasket | LR121753 | 1 | 2 |
All | Upper timing chain tensioner | LR121800 | 1 | 2 |
All | Continuous Variable Valve Lift (CVVL) gasket | LR121761 | 1 | 2 |
All | Fuel injector install kit | LR105428 | 6 | 2 |
All | Engine vent oil separator gasket | LR178889 | 1 | 2 |
Range Rover (LK)
Range Rover Sport (L1) Range Rover (LG) Range Rover Sport (LW) Discovery Defender | Exhaust gasket | LR162995 | 1 | 2 |
Range Rover (LK)
Range Rover Sport (L1) Range Rover (LG) Range Rover Sport (LW) Discovery Defender | Variable Camshaft Timing (VCT) solenoid seal | LR148214 | 2 | 2 |
Range Rover (LK)
Range Rover Sport (L1) Range Rover (LG) Range Rover Sport (LW) Discovery Defender | Radiator coolant hose retaining clip | LR175780 | 2 | 2 |
PARTS INFORMATION – THE PARTS BELOW MUST BE RE-INSTALLED – DO NOT DISCARD THE BELOW PARTS
Description | Part No. |
Camshaft Position Sensor (CMP) O-rings | LR095781 |
VCT bolts | LR135872 |
Center upper timing chain guide | LR121802 |
Left upper timing chain guide | LR121801 |
Center upper timing chain guide M6 bolts | LR073655 |
Left upper timing chain guide M8 bolt | LR123057 |
Blanking plug | LR073789 |
Oil filler neck O-ring | LR133542 |
High Pressure (HP) fuel pump bolts | LR128483 |
HP fuel pump O-ring | LR010861 |
Description | Part No. |
Exhaust M8 nuts | RYH500350 / WYH500060 |
Fuel rail bolts | LR128535 |
THE FOLLOWING SECTION IS FOR VEHICLES WITH MORE THAN 500 MILES THAT FAIL THE SERVICE INSPECTION AND DO NOT DISPLAY SIGNS OF EXCESSIVE OIL CONSUMPTION AND DO NOT HAVE AN OIL PRESSURE WARNING LAMP ILLUMINATED ON THE INSTRUMENT PANEL CLUSTER. SEE THE SERVICE INSTRUCTION SECTION FOR FURTHER INFORMATION.
PARTS INFORMATION – THE BELOW PARTS MUST BE RENEWED
The parts below should be ordered through JLR in the normal manner.
*When ordering parts, order no more than the expected percentage failure rate of parts identified.
Model | Description | Part No. | Qty. | % Of vehicles requiring this part* |
All | Camshaft carrier gasket | LR121760 | 1 | 2 |
All | Camshaft carrier | LR166794 | 1 | 2 |
All | Upper timing chain cover gasket | LR121753 | 1 | 2 |
All | Upper timing chain tensioner | LR121800 | 1 | 2 |
All | CVVL gasket | LR121761 | 1 | 2 |
All | Fuel injector install kit | LR105428 | 6 | 2 |
All | Engine vent oil separator gasket | LR178889 | 1 | 2 |
All | CMP O-rings | LR095781 | 2 | 2 |
All | VCT bolts | LR135872 | 2 | 2 |
All | Center upper timing chain guide | LR121802 | 1 | 2 |
All | Left upper timing chain guide | LR121801 | 1 | 2 |
All | Center upper timing chain guide M6 bolts | LR073655 | 2 | 2 |
All | Left upper timing chain guide M8 bolt | LR123057 | 1 | 2 |
All | Blanking plug | LR073789 | 1 | 2 |
All | Oil filler neck O-ring | LR133542 | 1 | 2 |
All | HP fuel pump bolts | LR128483 | 2 | 2 |
All | HP fuel pump O-ring | LR010861 | 1 | 2 |
All | Fuel rail bolts | LR128535 | 6 | 2 |
Range Rover (LK) Range
Rover Sport (L1) Range Rover (LG) Range Rover Sport (LW) Discovery Defender Range Rover Velar | Turbocharger clamp | LR178970 | 1 | 2 |
Model | Description | Part No. | Qty. | % Of vehicles requiring this part* |
Range Rover (LK)
Range Rover Sport (L1) Range Rover Velar | Exhaust gasket | LR162995 | 1 | 2 |
Range Rover (LK)
Range Rover Sport (L1) Range Rover (LG) Range Rover Sport (LW) Range Rover Velar Discovery Defender | Turbocharger outlet gasket | LR121356 | 1 | 2 |
Range Rover (LK)
Range Rover Sport (L1) Range Rover (LG) Range Rover Sport (LW) Range Rover Velar Discovery Defender | VCT solenoid seal | LR148214 | 2 | 2 |
Range Rover (LK)
Range Rover Sport (L1) Range Rover (LG) Range Rover Sport (LW) Discovery Defender | Radiator coolant hose retaining clip | LR175780 | 2 | 2 |
Range Rover (LK)
Range Rover Sport (L1) | Catalytic converter | LR162991 | 1 | 2 |
Range Rover Velar | Catalytic converter | LR180732 | 1 | 2 |
Discovery Defender
Range Rover (LG) Range Rover Sport (LW) | Catalytic converter assembly | LR162988 | 1 | 2 |
Range Rover (LK)
Range Rover Sport (L1) | Gasoline Particulate Filter (GPF) (ROW) | LR152520 | 1 | 2 |
Range Rover Velar | GPF (ROW) | LR180730 | 1 | 2 |
Range Rover (LK)
Range Rover Sport (L1) | Secondary catalytic converter (NAS) | LR152519 | 1 | 2 |
Range Rover Velar | Secondary catalytic converter (NAS) | LR162156 | 1 | 2 |
All | Pre-catalyst heated oxygen sensor | LR137721 | 1 | 2 |
Range Rover (LK)
Range Rover Sport (L1) Defender (to 023991) | Mid-catalyst heated oxygen sensor | LR137519 | 1 | 2 |
Defender (from 023992) | Mid-catalyst heated oxygen sensor | LR180950 | 1 | 2 |
Discovery
Range Rover (LG) Range Rover Sport (LW) | Mid-catalyst heated oxygen sensor | LR122057 | 1 | 2 |
Range Rover Velar | Mid-catalyst heated oxygen sensor | LR141652 | 1 | 2 |
Range Rover (LK)
Range Rover Sport (L1) | Post-catalyst heated oxygen sensor | LR181152 | 1 | 2 |
Defender Discovery
Range Rover (LG) Range Rover Sport (LW) | Post-catalyst heated oxygen sensor | LR122058 | 1 | 2 |
Range Rover Velar | Post-catalyst heated oxygen sensor | LR141656 | 1 | 2 |
Range Rover (LK)
Range Rover Sport (L1) Range Rover Velar | Exhaust M8 nuts | WYH500060 | 3 | 2 |
ENGINE SERIAL NUMBER INSPECTION
The engine serial number must be inspected and recorded for the VINs shown in the table below. The serial number must be recorded in the claim, both in the serial number section and in the technician’s comments. Continue to the ENGINE SERIAL NUMBER INSPECTION below if the vehicle’s VIN is shown in the table below.
Range Rover (LG) | Range Rover (LG) | Range Rover Sport (LW) | Range Rover Sport (LW) | Discovery | Defender | Defender |
LA404914 | NA461980 | KA860977 | LA896193 | N2461735 | L2005078 | N2082376 |
LA570104 | NA462215 | KA863316 | LA896236 | L2006350 | N2084729 | |
LA577228 | NA462442 | KA867293 | MA752420 | L2007188 | N2088699 | |
LA578535 | KA870738 | MA752898 | L2009431 | N2091500 | ||
LA579432 | KA874346 | MA754038 | L2015842 | N2092555 | ||
LA581541 | KA874362 | MA755386 | L2015920 | N2094247 | ||
LA583508 | KA874675 | MA757365 | L2016309 | N2096895 | ||
LA583521 | KA874842 | MA758220 | L2017322 | N2104857 | ||
LA583788 | KA874908 | MA758929 | L2024805 | P2108278 | ||
LA584309 | LA701729 | MA763751 | L2025788 | |||
LA587723 | LA703257 | MA769310 | L2026416 | |||
LA589424 | LA704636 | MA779118 | L2030794 | |||
LA590824 | LA707607 | MA786662 | L2033519 | |||
LA592247 | LA708744 | MA790394 | M2036553 | |||
LA594907 | LA709277 | MA791735 | M2038968 | |||
LA595445 | LA709605 | MA795632 | M2039528 | |||
LA596342 | LA710784 | MA795877 | M2042479 | |||
LA596674 | LA711310 | NA202276 | M2045402 | |||
LA597035 | LA721114 | NA205773 | M2047452 | |||
MA416893 | LA722052 | NA206510 | M2047741 | |||
MA419701 | LA743733 | NA207521 | M2049855 | |||
MA423878 | LA747376 | NA214001 | M2053412 | |||
MA424660 | LA876108 | NA226945 | M2057288 | |||
MA430854 | LA876805 | NA230988 | M2061025 | |||
MA442548 | LA878007 | NA233541 | M2061970 | |||
MA446887 | LA878425 | NA235193 | M2062148 | |||
MA450715 | LA880514 | NA244867 | N2067158 | |||
MA454975 | LA886735 | N2069887 | ||||
NA459536 | LA889737 | N2073155 | ||||
NA460475 | LA892037 | N2080692 |
ENGINE SERIAL NUMBER INSPECTION
NOTES:
- This inspection is only required if the vehicle’s VIN is shown in the table above.
- The engine serial number must be inspected and recorded for the VINs shown in the table above. The serial number must be recorded in the claim, both in the serial number section and in the technician’s comments
1. Inspect the engine serial number, located on the charge air cooler.
2. Continue to the SERVICE INSPECTION below.
SERVICE INSPECTION
NOTES:
- Some variation in the illustrations may occur, but the essential information is always correct.
- Some components shown removed for clarity.
1. Remove the left air filter outlet pipe, (see TOPIx Workshop Manual section 303-12: Intake Air Distribution And Filtering – Ingenium I6 3.0l Petrol – Removal and Installation – Left Air Filter Outlet Pipe).
2. Locate the highlighted area of the camshaft carrier shown in the illustration.
3. Inspect the camshaft carrier tooling stamp using steps 4 to 7 below for reference.
The 3 illustrations below show 3 INDIVIDUAL failure conditions. If ANY of the 3 INDIVIDUAL failure conditions are present, then the vehicle has failed the inspection.
If NONE of the 3 INDIVIDUAL failure conditions are present, then the vehicle has passed the inspection.
After completing the SERVICE INSPECTION, continue to the SERVICE INSTRUCTION below.
4. Steps 5, 6 and 7 show 3 INDIVIDUAL failure conditions.
5.
CAUTION:
ONLY INSPECT FOR THE SPECIFIC DRILLED TOOLING MARK INTHE LOCATION HIGHLIGHTED BY THE ARROW WITHIN THE ILLUSTRATION. DISREGARD ANY TOOLING MARKS WHICH ARENOT HIGHLIGHTED BY AN ARROW WITHIN THE ILLUSTRATION.
The failure condition shown highlights 1 drilled tooling mark in the lower right side of the tooling stamp.
- If the 1 drilled tooling mark in the lower right side of the tooling stamp is present, then the vehicle has failed the inspection.
6.
CAUTION:
ONLY INSPECT FOR THE SPECIFIC DRILLED TOOLING MARKS INTHE LOCATIONS HIGHLIGHTED BY THE ARROWS WITHIN THE ILLUSTRATION. DISREGARD ANY TOOLING MARKS WHICH ARENOT HIGHLIGHTED BY AN ARROW WITHIN THE ILLUSTRATION.
The failure condition shown highlights 3 drilled tooling marks in the upper, middle and lower right side of the tooling stamp.
- If the 3 drilled tooling marks in the upper, middle and lower right side of the tooling stamp are ALL present, then the vehicle has failed the inspection.
7.
CAUTION:
ONLY INSPECT FOR THE SPECIFIC DRILLED TOOLING MARKS INTHE LOCATIONS HIGHLIGHTED BY THE ARROWS WITHIN THE ILLUSTRATION. DISREGARD ANY TOOLING MARKS WHICH ARENOT HIGHLIGHTED BY AN ARROW WITHIN THE ILLUSTRATION.
The failure condition shown highlights 2 drilled tooling marks in the upper and middle right side of the tooling stamp.
- If the 2 drilled tooling marks in the upper and middle right side of the tooling stamp are BOTH present, then the vehicle has failed the inspection.
SERVICE INSTRUCTION
1. Vehicles which PASSED the inspection procedure:
- Install the left air filter outlet pipe and release the vehicle, (see TOPIx Workshop Manual section 303-12: Intake Air Distribution And Filtering – Ingenium I6 3.0l Petrol – Removal and Installation – Left Air Filter Outlet Pipe).
- Claim option codes A / B from the Warranty option code table.
2. Vehicles with LESS than 500 miles, which FAILED the below inspection procedure:
- Renew the camshaft carrier, (see TOPIx Workshop Manual section 303-01: Engine – INGENIUM I6 3.0L PETROL – Removal and Installation – Camshaft Carrier).
- Claim option codes C / D / E / F from the Warranty option code table.
3.
NOTE:
Parts must be renewed as instructed within the TOPIx Workshop Manual instructions.
Vehicles with MORE than 500 miles, which FAILED the inspection procedure and DO NOT display signs of excessive oil consumption AND DO NOT have an oil pressure warning lamp illuminated on the instrument panel cluster:
1. Renew the camshaft carrier.
- (see TOPIx Workshop Manual section 303-01: Engine – INGENIUM I6 3.0L PETROL – Removal and Installation – Camshaft Carrier)
2. Renew the catalytic converter.
- (see TOPIx Workshop Manual section 309-00: Exhaust System – INGENIUM I6 3.0L PETROL – Removal and Installation – Catalytic Converter)
3.
NOTE:
NAS vehicles are not installed with a GPF , follow the below procedure to renew the secondary catalytic converter.
Renew the GPF.
- (see TOPIx Workshop Manual section 309-00: Exhaust System – INGENIUM I6 3.0L PETROL – Removal and Installation – Gasoline Particulate Filter)
4. Renew the pre-catalyst heated oxygen sensor.
- (see TOPIx Workshop Manual section 303-14: Electronic Engine Controls – INGENIUM I6 3.0L PETROL – Removal and Installation
- Pre-catalyst Heated Oxygen Sensor)
5. Renew the mid-catalyst heated oxygen sensor.
- (see TOPIx Workshop Manual section 303-14: Electronic Engine Controls – INGENIUM I6 3.0L PETROL – Removal and Installation
- Mid-catalyst Heated Oxygen Sensor)
6. Renew the post-catalyst heated oxygen sensor.
- (see TOPIx Workshop Manual section 303-14: Electronic Engine Controls – INGENIUM I6 3.0L PETROL – Removal and Installation
- Post-catalyst Heated Oxygen Sensor)
4.
NOTES:
- All procedures below must be claimed for under option codeX. Refer to TOPIx to acquire the required SROs. Parts must be renewed as instructed within the TOPIx Workshop Manua linstructions.
- A new engine serial number label is provided with the new engine assembly. The original engine serial number label must be removed and discarded from the charge air cooler and the new engine serial number label must be installed in the same location.
Vehicles with MORE than 500 miles, which FAIL the inspection procedure and DO display signs of excessive oil consumption AND DO have an oil pressure warning lamp illuminated on the instrument panel cluster:
- Renew the engine.
- Renew the catalytic converter.
- (see TOPIx Workshop Manual section 309-00: Exhaust System – INGENIUM I6 3.0L PETROL – Removal and Installation – Catalytic Converter)
NOTE:
NAS vehicles are not installed with a GPF, follow the below procedure to renew the secondary catalytic converter.
Renew the GPF.
- (see TOPIx Workshop Manual section 309-00: Exhaust System – INGENIUM I6 3.0L PETROL – Removal and Installation – Gasoline Particulate Filter)
Renew the pre-catalyst heated oxygen sensor.
- (see TOPIx Workshop Manual section 303-14: Electronic Engine Controls – INGENIUM I6 3.0L PETROL – Removal and Installation – Pre-catalyst Heated Oxygen Sensor)
Renew the mid-catalyst heated oxygen sensor.
- (see TOPIx Workshop Manual section 303-14: Electronic Engine Controls – INGENIUM I6 3.0L PETROL – Removal and Installation – Mid-catalyst Heated Oxygen Sensor)
Renew the post-catalyst heated oxygen sensor.
- (see TOPIx Workshop Manual section 303-14: Electronic Engine Controls – INGENIUM I6 3.0L PETROL – Removal and Installation – Post-catalyst Heated Oxygen Sensor)
Technical Questions And Answers
A concern has been identified on certain 2020 – 2023 model year Range Rover and Defender, 2022 – 2023 model year Discovery, 2019 – 2023 model year Range Rover Sport and 2023 – 2024 model year Range Rover Velar Ingenium I6 3.0L Petrol vehicles where for a small number of engines, the camshaft carrier oil gallery hasn’t been fully drilled.
Question 1
Who do I contact if a member of the press contacts me about this recall?
Answer
Make sure that any press enquiries are referred to the Jaguar Land Rover
(JLR) Corporate Affairs office.
Question 2
Why is JLR recalling certain JLR models?
Answer
The oil gallery in affected engines could be blocked, leading to accumulation of oil against the pressure control valve rubber membrane, and subsequently an external oil leak or increased oil carryover into the air intake system.
Question 3
Can you tell me more about what is wrong with the vehicles?
Answer
In affected engines, in the event of an oil channel blockage, oil can accumulate against the engine pressure control valve rubber membrane, and subsequently an external oil leak or increased oil carryover into the air intake system can occur. An external oil leak may lead to fire in the engine compartment.
Question 4
How would the customer become aware of potentially having this concern?
Answer
An engine Malfunction Indicator Lamp (MIL) may be displayed.
Question 5
Does this concern affect vehicle safety?
Answer
JLR is determined that this issue represented an unreasonable risk to safety.
Question 6
Has JLR received many complaints?
Answer
JLR is not aware of any field reports for this concern.
Question 7
Have there been any accidents or injuries or fires?
Answer
There have been no reports of accidents or injuries relating to this concern of which JLR is aware.
Question 8
How was the condition discovered?
Answer
JLR were made aware of this issue by the supplier of camshaft carriers.
Question 9
How long has JLR known about this problem?
Answer
JLR received a report from the supplier Ryobi Aluminum Casting (UK) LTD, on November 23, 2022.
Question 10
Is the defect leading you to any concerns regarding the reliability of a system, which is supposed to be designed and engineered for the passengers’ safety? What type of measures are you planning to take?
Answer
JLR has no concerns with the overall reliability of the vehicle. JLR carefully monitors field data to make sure that any matters relating to safety and compliance are rigorously investigated.
Question 11
What has JLR done in production?
Answer
This is a JLR supplier concern. The supplier has corrected the production process and all components manufactured after November 23, 2022 are manufactured to the correct specification.
Question 12
What will retailers/authorized repairers do to the vehicles?
Answer
Owners will be notified and instructed to take their vehicle to an approved JLR retailer/authorized repairer. The technician will inspect the engine camshaft carrier and where an incorrectly machined camshaft carrier is found, replace it with a correctly machined component.
Vehicles which PASS the inspection procedure will be released with no further action.
Vehicles with LESS than 500 miles, which FAIL the inspection procedure will receive a camshaft carrier only.
Vehicles with MORE than 500 miles, which FAIL the inspection procedure and DO NOT display signs of excessive oil consumption AND DO NOT have an oil pressure warning lamp illuminated on the instrument panel cluster will receive a new camshaft carrier, catalytic converter, Gasoline Particulate Filter (GPF) (if installed) and exhaust oxygen sensors.
Vehicles with MORE than 500 miles, which FAIL the inspection procedure and DO display signs of excessive oil consumption AND DO have an oil pressure warning lamp illuminated on the instrument panel cluster will receive a new engine, catalytic converter, GPF (if installed) and exhaust oxygen sensors..
Question 13
Which vehicles are affected by this recall?
Answer
Certain 2020-2022 model year Land Rover vehicles: Range Rover SALGS2RU3LA404914 to SALGS2RU7LA597035, 2023 model year Range Rover SALKPBFU8PA021265 to SALKP9F47PA039409, 2019-2022 Range Rover Sport, SALWS2RU8NA202276 to
SALWG2SU1LA896236, 2023 model year Range Rover Sport SAL1A2FU5PA107355 to SAL1A2A45PA113521, Discovery SALRT4EU7N2461735 to SALRM4EUXP2475306, 2020-2023 model year Defender SALE1EEU9L2005078 to SALEA6BU7P2184950 and certain 2023-2024 model year Land Rover vehicles: Range Rover Velar SALYT2EU9PA356431 to SALYT2EU4PA360032, (Specific vehicles within the Vehicle Identification Number (VIN) ranges).
Question 14
Are other JLR models affected by these actions?
Answer
Yes, certain Jaguar F-PACE vehicles are also affected.
Question 15
Are parts available to rework vehicles?
Answer
Parts are available to conduct this repair.
Question 16
How much will the recall cost JLR?
Answer
Cost was not a factor in deciding to recall these vehicles.
Question 17
How do I know if my vehicle is affected?
Answer
All owners of potentially affected vehicles will shortly receive a letter inviting them to contact a JLR retailer/authorized repairer for the work to be completed. Customers in the US, Brazil and Australia can check if their vehicle is eligible for a safety recall at the Land Rover or Jaguar
Brand web site and customers in other countries can also use the Recall Search at https://topix.jaguar.jlrext.com/topix/vehicle/lookupForm.
Question 18
How long does it take for the car to be inspected and repaired?
Answer
The work will be completed as quickly and efficiently as possible in order to minimize inconvenience to customers and is expected to take no longer than 13 hours to complete. Naturally, due to retailer/authorized repairer schedules, vehicles may be required for longer.
Question 19
Can I continue to drive my vehicle safely until it has been recalled?
Answer
Customers are advised to contact a Land Rover retailer/authorized repairer should they have any concerns regarding their vehicles.
Note:
Please make sure that any press enquiries are referred to the JLR Corporate Affairs office.
573.6 (c) (6) – Chronology of Events (Recall N763)
Jaguar Land Rover
(JLR) received a report from Ryobi Aluminium Casting (UK) LTD, on November 23, 2022, that an oil channel had not been correctly drilled on a small number of engine cam carriers manufactured and supplied to JLR for installation on JLR’s 6-cylinder petrol engines.
On November 25, 2022, Nitra and Solihull vehicle assembly plants initiated a stop-shipment. Affected engines
and vehicles were inspected to identify potentially affected units.
As a result of the stop-shipment it was identified that vehicles had gone beyond plant control and an update prior to sale was issued to instruct markets to hold vehicles, inspect the condition and if ok release for onward distribution.
Following this, an investigation was opened at the Product Safety & Compliance Committee (PSCC). The PSCC requested the Supplier Technical Assistance Team (STA) to fully define the scope of this issue.
At the PSCC on December 07, 2023, the STA team reported their initial findings, and the Engineering Team was requested to fully assess the impact of the incorrect drilling that had been reported by the supplier.
During December, the Engineering Team carried out physical engine testing with an incorrectly machined component and reported their findings to the PSCC.
At the PSCC of January 24, 2023, the scope of the issue was finalised, and the consequences of the incorrect drilling was confirmed. Based on the feedback provided, the PSCC progressed the issue to the Recall Determination Committee (RDC) for review.
The RDC reviewed the issue on January 26, 2023, and concluded that it represented an unreasonable risk to safety, and a voluntary safety recall should be conducted to inspect vehicles and where an incorrectly machined cam carrier is found replace with a correctly machined component.
In parallel with the RDC decision, an ongoing evaluation of the disposition of at-risk engines manufactured for use in the aftermarket revealed there were a number of engines manufactured during the at-risk period that were unaccounted for. This was raised to the PSCC on April 4, 2023, where JLR’s Customer Service department confirmed the scope of vehicles which could have received an at-risk engine as an aftermarket replacement.
The PSCC agreed that aftermarket engines required consideration by the RDC.
On April 6, 2023, the RDC determined to increase the vehicle recall population to cover vehicles that have received a replacement engine where an incorrectly machined cam carrier may have been installed.
There have been no reported accidents, injuries or vehicle fires as a result of this concern.
5 Affected Products
Vehicles
MAKE | MODEL | YEAR |
LAND ROVER![]() | DEFENDER | 2023 |
LAND ROVER![]() | DISCOVERY | 2023 |
LAND ROVER![]() | RANGE ROVER | 2023 |
LAND ROVER![]() | RANGE ROVER SPORT | 2023 |
LAND ROVER![]() | RANGE ROVER VELAR | 2023 |
20 Associated Documents
Recall Acknowledgement
RCAK-23V044-1768.pdf 645.221KB
Defect Notice 573 Report
RCLRPT-23V044-5066.PDF 217.064KB
Remedy Instructions and TSB
RCRIT-23V044-1944.pdf 533.335KB
Remedy Instructions and TSB
RCRIT-23V044-8012.pdf 543.226KB
SAFETY RECALL 23V044 (N763) BIG 5 PRESENTATION SLIDE
RMISC-23V044-8303.pdf 54.152KB
SAFETY RECALL 23V044 (N763) SFCC PRESENTATION SLIDE
RMISC-23V044-8430.pdf 380.113KB
Recall 573 Report – March 21, 2023
RCLRPT-23V044-2579.PDF 217.757KB
ISSUED Owner Notification Letter(Part 577)
RCONL-23V044-1614.pdf 328.762KB
SAFETY RECALL N763 and H426 – P6 CAM CARRIER OIL HOLE
RMISC-23V044-0528.pdf 52.616KB
Recall N768 Chronology
RMISC-23V044-4866.pdf 37.039KB
Recall 573 Report – April 14, 2023
RCLRPT-23V044-1928.PDF 218.072KB
Recall Quarterly Report #1, 2023-1
RCLQRT-23V044-0806.PDF 211.14KB
Manufacturer Notices(to Dealers,etc)
SAFETY RECALL 23V044 (N763) SFCC PRESENTATION SLIDE
RMISC-23V044-2221.pdf 32.888KB
SAFETY RECALL 23V044 (N763) BIG 5 PRESENTATION SLIDE
RMISC-23V044-8054.pdf 52.873KB
SAFETY RECALL 23V044 (N763) SFCC PRESENTATION SLIDE
RMISC-23V044-6385.pdf 41.126KB
Remedy Instructions and TSB
RCRIT-23V044-0827.pdf 803.836KB
ISSUED Owner Notification Letter(Part 577)
RCONL-23V044-9465.pdf 325.013KB
Recall Quarterly Report #2, 2023-2
RCLQRT-23V044-0654.PDF 211.252KB
Recall Quarterly Report #3, 2023-3
RCLQRT-23V044-2171.PDF 211.472KB
Latest Recalls Documents
- Mobil 1 Extended Performance full-synthetic motor oil 0W-20 helps protect critical engine parts for up to 20,000 miles between oil changes,* controlling oxidation to prevent oil breakdown and maintaining excellent viscosity
- Utilizes Mobil 1’s Triple Action+ Formula to combine outstanding engine performance, protection, and cleanliness with the added benefit of power
- Meets ILSAC GF-6 standards to help provide low-speed pre-ignition (LSPI) and timing chain wear protection while keeping your engine clean and helping to improve your fuel economy
- Helps extend engine life by working to prevent damaging deposits and sludge buildup
- Provides excellent internal engine heat protection (up to 500 degrees F) and low temperature protection (to -40 degrees F)
- 6X better wear protection on critical engine parts than industry standards**
- 1.3X better sludge protection than industry standards*
- 3X Stronger against viscosity breakdown than leading full synthetic^
- Protection for 10,000 miles between oil changes
- Meets or exceeds the following specifications: API SP/SN PLUS/SN | ILSAC GF-6 | GM dexos1 Gen 3 | Meets Ford WSS-M2C947-B1 | Meets Ford WSS-M2C962-A1 |
- Mobil 1 High Mileage full-synthetic motor oil 0W-20 is designed for engines with over 75,000 miles to go up to 10,000 miles between oil changes.*
- Utilizes Mobil 1’s signature Triple Action Formula to deliver outstanding engine performance, protection, and cleanliness
- Meets ILSAC GF-6 standards to help provide low-speed pre-ignition (LSPI) and timing chain wear protection while keeping your engine clean and helping to improve your fuel economy
- Provides excellent internal engine heat protection (up to 500 degrees F) and low temperature protection (to -30 degrees F)
- Mobil 1 is specially formulated to help remove sludge and lower engine temperatures
- Advanced protection against the four main causes of engine breakdown: wear friction heat and deposits
- Full synthetic 0W-20 formula offers 24X stronger protection against engine-killing contaminants than the leading full synthetic motor oil
- 40% better wear protection vs. industry standards as tested in the Sequence IVB engine test
- 25% better deposit protection with superior engine cleaning detergents as tested in the GMOD engine test
- Meets or exceeds all requirements of ILSAC GF-6A, API SP, API SN with SN Plus, API SN, GM dexos 1 Gen 3
- 3X Stronger than the leading full synthetic*
- 10X Better high stress performance**
- 20,000 miles between oil changes***
- Approved and Licensed Specifications: Exceeds API SP/SN PLUS/SN/SM |ILSAC GF-6 | GM dexos1 Gen 3 | Meets engine test requirements of Chrysler MS 6395 | Meets Ford WSS-M2C947-B1 | Meets Ford WSS-M2C962-A1 |
- Viscosity breakdown as measured in Kurt Orbahn test on 5W-30 grade |**As measured in Seq IX test under high load/torque conditions vs. API SP test limits | ***Or one year, whichever comes first
- Full synthetic formula is engineered with Enhanced MaxLife Technology to prevent engine breakdown in vehicles with over 75,000 miles
- Formulated with seal conditioners to prevent and treat oil leaks, Valvoline Full Synthetic High Mileage minimizes oil consumption and maximizes engine life
- 50% better wear protection than the industry standard and 25% extra defense against deposits, sludge, corrosion and rust
- Meets or exceeds all requirements of ILSAC GF-6A, API SP, API SN with SN Plus, API SN
- American made and formulated, from the Original Motor Oil brand trusted for more than 150 years
- PREMIUM FULL SYNTHETIC: K&N premium synthetic oil helps keep your engine running like new.
- ADVANCED SYNTHAMAX TECHNOLOGY: Formulated with unique additives to help protect critical engine components.
- SUPERIOR ENGINE PROTECTION: Advanced formula full synthetic oil is formulated to minimize harmful contaminants and sludge buildup.
- REDUCE WEAR & TEAR: K&N ultra synthetic engine oil offers premium engine protection.
- ALL WEATHER PROTECTION: K&N advanced full synthetic motor oil helps your car run smooth in both cold & hot temperature conditions.
- Better wear protection
- Increased fuel efficiency
- Better protection of the expensive catalytic emission system
- Improved compatibility with fuels containing ethanol
- Superior corrosion protection
- PREMIUM FULL SYNTHETIC: K&N premium synthetic oil helps keep your engine running like new.
- ADVANCED SYNTHAMAX TECHNOLOGY: Formulated with unique additives to help protect critical engine components.
- SUPERIOR ENGINE PROTECTION: Advanced formula full synthetic oil is formulated to minimize harmful contaminants and sludge buildup.
- REDUCE WEAR & TEAR: K&N ultra synthetic engine oil offers premium engine protection.
- ALL WEATHER PROTECTION: K&N advanced full synthetic motor oil helps your car run smooth in both cold & hot temperature conditions.
- Full synthetic 0W-20 engine oil designed for vehicles with more than 75,000 miles that offers the same protection as 5W-20 and is made with natural gas
- Backed by a 15,000-mile protection guarantee* to keep you covered between oil changes and in the long run
- Keeps pistons cleaner than required by the toughest industry standard (based on Sequence IIIH results)
- Proven to help stop leaks for engines with more than 75,000 miles
- Formulated to deliver less oil burn-off than high-mileage motor oils made from crude oil
SEOCONTENT-START
CUSTOMER SERVICE
JAGUAR LAND ROVER RECALL N763 & H426 P6 ENGINE CAMSHAFT CARRIER
AFFECTED MODELS VOLUME AFFECTED
REPAIR
REPAIR TIME CAMPAIGN LAUNCH
Notes
SAFETY RECALL N763 and H426 – P6 CAM CARRIER OIL HOLE
23MY Range Rover, RR Sport, Discovery, RR Velar and Defender 23MY F-PACE
Jaguar US 229 CAN 10
LR US 6644 CAN 439
On certain 23MYvehicles, a concern has been identified where an engine Camshaft Carrier oil hole has not been fully drilled. Affected vehicles will require an inspection to confirm which engines will need a repair. Vehicles that pass inspection may proceed through to sale and delivery.
Inspection, 0.lhrs + DIDO
Engine Repair time between 9 and 13 hours based on engine derivative
Recall repair instructions were launched on February 16th for all vehicles with less than 500 miles accumulated. First launched as an UPS campaign but has been upgraded to a safety recall.
The repair bulletin will be updated with the additional repair procedure and parts required for sold vehicles with more than 500 miles, expected in late April.
Vehicles with more than 500 miles that fail inspection must be held at retailers until the revised repair procedure is published CUSTOMER LOVE I UNITY I INTEGRITY I GROWTH I IMPACT
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24 C U S T O M
E R L O V E
U N I T Y I N T E G R I T Y G R O W T H I M P A C T CU ST OMER SERVICE R E CALL N763 & H 426 P6 ENGINE CAM S H A FT CAR R I ER SAFETY RECALL N763 H426 – P6 CAM CARRIER OIL HOLE
AFFECTED MODELS
23MY Range Rover, RR Sport, Discovery, RR Velar and Defender
Jaguar US 215 CAN 1 LR US 6312 CAN 367 REPAIR
On certain 23MY vehicles, a concern has been identified where an engine Camshaft Carrier oil hole has not been fully drilled. Affected vehicles will require an inspection to confirm which engines will need a repair. Vehicles that pass inspection may proceed through to sale and delivery. REPAIR TIME Inspection, 0.1hrs + DIDO
Engine Repair time between 9 and 13 hours based on engine derivative CAMPAIGN LAUNCH Recall repair instructions were launched on February 16th for sold vehicles with
>500 miles Notes First launched as an UPS campaign but has been upgraded to a safety recall.
The repair bulletin will be updated in due course with the additional repair details to include sold vehicles with more than 500 miles.
**************************************************************************************************************
33 C U S T O M
E R L O V E
U N I T Y I N T E G R I T Y G R O W T H I M P A C T CU ST OMER SERVICE SAFETY R E CALL N763 & H 426 P6 ENGINE CAM S H A FT CAR R I ER SAFETY RECALL N763 and H426 – P6 CAM CARRIER OIL HOLE AFFECTED MODELS 19-23MY Range Rover, RR Sport, 23MY Discovery, RR Velar and Defender
23MY F-PACE VOLUME AFFECTED Jaguar US 229 CAN 10 REPAIR On certain 23MY vehicles, a concern has been identified where an engine Camshaft Carrier oil hole has not been fully drilled. Affected vehicles will require an inspection to confirm which engines will need a repair. Vehicles that pass inspection may proceed through to sale and delivery. Inspection, 0.1hrs + DIDO
Engine Repair time between 9 and 13 hours based on engine derivative CAMPAIGN LAUNCH Recall repair instructions were launched on February 16th for all vehicles with less Notes Vehicles with 500 miles or more that fail inspection must not be driven and must be held at retailers until the revised repair procedure is published which is expected on May 12th
Some vehicles that have previously had a replacement P6 engine have now been added into the N763 recall. These are an additional units which now includes 19-22MY L405 and L494 vehicles.
When preforming the recall repair, please ensure to refer to SSM 75987 for proper torque
specs of the camshaft bearing caps
**************************************************************************************************************
13
C U S T O M E R L O V E U N I T Y I N T E G R I T Y
G R O H
I M P A C T
CUSTOM ER SERVI C E
S A F E T Y R E C A LL N 7 6 3 & H 4 2 6 P 6 E N G I N E C A M S H A F T C A R RI E R
SAFETY RECALL N763 and H426 – P6 CAM CARRIER OIL HOLE
AFFECTED MODELS
19-23MY Range Rover, RR Sport, 23MY Discovery, RR Velar and Defender 23MY F-PACE Jaguar USA 229 CAN 10
LR USA 6724 CAN 448
REPAIR
On certain 19-23MY vehicles listed above, a concern has been identified where the engine Camshaft Carrier oil hole has not been fully drilled. Affected vehicles will require an inspection to confirm which engines will need a repair. Vehicles that pass inspection may proceed through to sale and delivery. Inspection, 0.1hrs + DIDO
Engine Repair time between 9 and 13 hours based on engine derivative
CAMPAIGN LAUNCH
Recall repair instructions were launched on February 16th for vehicles with less than 500 miles. The updated repair procedures and parts list to include vehicles with over 500 miles is expected May 12th, 2023
Notes
Vehicles with 500 miles or more that fail inspection must not be driven and must be held at retailers until repaired.
89 vehicles with a prior replacement P6 engine have now been added into the N763 recall. These additional units include certain 19-22MY L405 Range Rover and L494 Range Rover Sport vehicles.
When performing the engine repair, please ensure to refer to SSM 75987 for the correct camshaft bearing cap torque specification.
**************************************************************************************************************
14
C U S T O M E R L O V E U N I T Y I N T E G R I T Y
G R O W T H
I M P A C T
CUSTOM ER SERVI C E
S A F E T Y R E C A LL N 7 6 3 & H 4 2 6 P 6 E N G I N E C A M S H A F T C A R RI E R
SAFETY RECALL N763 and H426 – P6 CAM CARRIER OIL HOLE
AFFECTED MODELS
23MY Range Rover, RR Sport, Discovery, RR Velar and Defender
Jaguar US 229 CAN 10 LR US 6644 CAN 439 REPAIR
On certain 23MY vehicles, a concern has been identified where an engine Camshaft Carrier oil hole has not been fully drilled. Affected vehicles will require an inspection to confirm which engines will need a repair. Vehicles that pass inspection may proceed through to sale and delivery. REPAIR TIME Inspection, 0.1hrs + DIDO
Engine Repair time between 9 and 13 hours based on engine derivative CAMPAIGN LAUNCH Recall repair instructions were launched on February 16th for all vehicles with less than 500 miles. 51 engines have been repaired to date. Notes First launched as an UPS campaign but has been upgraded to a safety recall. The repair bulletin will be updated with the additional repair procedure and parts required for sold vehicles with more than 500 miles. This is expected in late April.
Vehicles with 500 miles or more that fail inspection must not be driven and must held at retailers until the revised repair procedure is published.
**************************************************************************************************************
SAFETY RELATED RECALL Global Recall Action Changes are highlighted in blue Subject:
Camshaft Carrier Drill Hole
Publication No.: N763v3 Model: Range Rover (LK) Model Year: 2023
Model: Range Rover Sport (L1) Model Year: 2023
Model: Discovery (LR) Model Year: 2022 – 2023 Model: Defender (LE) Model Year: 2020 – 2023
Model: Range Rover Velar (LY) Model Year: 2023 – 2024 Model: Range Rover (LG) Model Year: 2020 – 2022
Model: Range Rover Sport (LW) Model Year: 2019 – 2022
Date of Issue: 18 May 2023
To:
For the Attention of:
Important:
All National Sales Companies (NSCs), importers, retailers and authorized repairers. The approved Jaguar Land Rover (JLR) retailer/authorized repairer. NOTE: The information in this campaign is intended for use by professional technicians. If you are not a JLR retailer/authorized repairer, do not assume that a condition described affects a specific vehicle.
Contact an authorized JLR retailer/authorized repairer to determine if this campaign applies to a specific vehicle.
This Safety Recall supersedes Update Prior to Sale Notice 8522-6 with immediate affect.
This bulletin is being re-issued to add additional information to the retailer bulletin and the customer letter. Vehicles which PASS the inspection procedure: Release with no further action. Vehicles with LESS than 500 miles, which FAIL the inspection procedure: Renew the camshaft carrier only. Vehicles with MORE than 500 miles, which FAIL the inspection procedure and DO NOT display signs of excessive oil consumption AND DO NOT have an oil pressure warning lamp illuminated on the instrument panel cluster: Renew the camshaft carrier, catalytic converter, Gasoline Particulate Filter (if installed) and exhaust oxygen sensors. Vehicles with MORE than 500 miles, which FAIL the inspection procedure and DO display signs of excessive oil consumption AND DO have an oil pressure warning lamp illuminated on the instrument panel cluster: Renew the engine, catalytic converter, Gasoline Particulate Filter (if installed) and exhaust oxygen sensors. See the SERVICE INSTRUCTION section for further information. FOR THE ATTENTION OF ALL:
DESCRIPTION OF ISSUE AND THE EFFECT ON VEHICLE OPERATION
A potential concern has been identified on specific vehicles within the above vehicle range. A concern has been identified on certain 2020 – 2023 model year Range Rover and Defender, 2022 – 2023 model year Discovery, 2019 – 2023 model year Range Rover Sport and 2023 – 2024 model year Range Rover Velar Ingenium I6 3.0L Petrol vehicles where for a small number of engines, the camshaft carrier oil gallery hasn’t been fully drilled. As a result, the oil channel could be blocked, leading to accumulation of oil against the pressure control valve rubber membrane, and subsequently an external oil leak or increased oil carryover into the air intake system. In the event of a blockage, oil can accumulate against the engine pressure control valve rubber membrane, and subsequently an external oil leak or increased oil carryover into the air intake system can occur. An external oil leak may lead to an engine compartment fire.
ACTION TO BE TAKEN
JLR has taken the decision to recall affected vehicles to repair the vehicle. Following procedures appropriate to your market and as required by local legislation, owners of affected vehicles should be contacted requesting that the owner contact their nearest retailer/authorized repairer as soon as possible to arrange for the repair to be completed. The National Sales Companies (NSCs), Importer, Regional Office or Government agency will contact the customers. If you have any questions about this process, please contact your NSC/Importer or Regional Office for more information.
Check the JLR Warranty Portal to make sure affected vehicles are correctly identified prior to starting this campaign. The Warranty Portal will be updated to reflect only those vehicles affected. Retailers/authorized repairers are reminded that they must not sell vehicles identified as affected by this campaign until such time as the repair has been successfully completed. An owner may indicate that a repair has already been completed for this concern, in which case the full cost of the repair should be reimbursed. Refer to the warranty section of this campaign for details of the Customer Reimbursement and Related Damage Process. At the time of confirming a booking for a vehicle repair, make sure you check the Warranty Portal to confirm if there are any other outstanding campaigns, to make sure the correct parts are available and adequate workshop time is allocated for repairs to be completed in one visit.
For information purposes, a Technical Question and Answer document is attached.
FOR THE ATTENTION OF NORTH AMERICAN TERRITORIES ONLY:
National Highway Traffic Safety Administration (NHTSA) reference number: 23V-044 Transport Canada (TC) reference number: 2023-039
Visit the British Brands Sales Suite (BBSS) website for a list of affected vehicles at your retailer/authorized repairer. Unsold vehicles must be repaired prior to handover of the vehicle for retail sale. REGULATORY INFORMATION
Jaguar Land Rover North America, LLC and Jaguar Land Rover Canada ULC have informed the National Highway Traffic Safety Administration (NHTSA) and Transport Canada (TC) of their intent to perform a Safety Recall on certain 2020-2023 model year Range Rover and Defender, 2019-2023 model year Range Rover Sport, 2022-2023 model year Discovery, 2023 model year Range Rover Velar vehicles imported into the United States and Canadian markets. Information relating to this Safety Recall will be posted on the NHTSA and TC websites. United States Federal regulations require that retailers/authorized repairers must be notified within a reasonable time after the manufacturer decides that a defect that relates to motor vehicle safety or a non-compliance exists. United States Federal Law requires retailers/authorized repairers to complete any outstanding Safety Recall before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a retailer/authorized repairer, in the USA only, could result in a maximum civil penalty of up to the equivalent of $26,315.00 USD per violation and the equivalent of $131,564,183.00 USD for a related series of violations. This Safety Recall serves as notification to all retailers/authorized repairers in the United States and Federalized Territories and Canada that any affected new vehicles may not be sold and delivered for customer use until the Safety Recall repair is completed.
Jaguar Land Rover North America, LLC and Jaguar Land Rover Canada ULC recommends that affected sales demonstrator and loaner vehicles are repaired before use, and that used vehicles are repaired before sale. Retailers/authorized repairers who choose to proceed against this recommendation, where legally permitted, must clearly and conspicuously disclose the open Safety Recall notice to the applicable customers. Yours faithfully Steve Oldham
Global Customer Care Quality Director SERVICE INSTRUCTION – N763V3
THE FOLLOWING SECTION IS FOR ALL VEHICLES WHICH PASS THE SERVICE INSPECTION AND ALSO VEHICLES WITH LESS THAN 500 MILES THAT FAIL THE SERVICE INSPECTION. SEE THE SERVICE INSTRUCTION SECTION FOR FURTHER INFORMATION. PARTS INFORMATION – THE BELOW PARTS MUST BE RENEWED The parts below should be ordered through JLR in the normal manner. *When ordering parts, order no more than the expected percentage failure rate of parts identified. NOTE:
The 2 radiator coolant hose retaining clips listed below must be renewed if damaged during removal. Model Description Part No. Qty. % Of vehicles requiring this part* All All All All All All All
Range Rover (LK) Range Rover Sport (L1) Range Rover (LG) Range Rover Sport (LW) Discovery
Defender
Range Rover (LK) Range Rover Sport (L1) Range Rover (LG) Range Rover Sport (LW) Discovery
Defender
Range Rover (LK) Range Rover Sport (L1) Range Rover (LG) Range Rover Sport (LW) Discovery
Defender Camshaft carrier gasket Camshaft carrier
Upper timing chain cover gasket Upper timing chain tensioner
Continuous Variable Valve Lift (CVVL) gasket Fuel injector install kit
Engine vent oil separator gasket Exhaust gasket Variable Camshaft Timing (VCT) solenoid seal Radiator coolant hose retaining clip LR121760 1 2
LR166794 1 2
LR121753 1 2
LR121800 1 2
LR121761 1 2
LR105428 6 2
LR178889 1 2
LR162995 1 2 LR148214 2 2 LR175780 2 2 PARTS INFORMATION – THE PARTS BELOW MUST BE RE-INSTALLED – DO NOT DISCARD THE BELOW PARTS Description
Camshaft Position Sensor (CMP) O-rings VCT bolts
Center upper timing chain guide Left upper timing chain guide
Center upper timing chain guide M6 bolts Left upper timing chain guide M8 bolt Blanking plug
Oil filler neck O-ring
High Pressure (HP) fuel pump bolts HP fuel pump O-ring Part No.
LR095781 LR135872 LR121802 LR121801 LR073655 LR123057 LR073789 LR133542 LR128483 LR010861 Description
Exhaust M8 nuts Fuel rail bolts Part No.
RYH500350 / WYH500060 LR128535 SROs All Model All Engine Description
Inspect camshaft carrier – No further action SRO
05.10.10 Time
0.1 Range Rover (LK) Range Rover (LK) – Right hand drive Range Rover (LK) – Left hand drive Range Rover Sport (L1)
Range Rover Sport (L1) – Right hand drive
Range Rover Sport (L1) – Left hand drive
Range Rover (LG) Range Rover Sport (LW) Discovery
Defender
Range Rover Velar All Ingenium I6 3.0L petrol Plug-in Hybrid Electric Vehicle (PHEV)
Ingenium I6 3.0L petrol Mild Hybrid Electric Vehicle (MHEV)
Ingenium I6 3.0L petrol MHEV Ingenium I6 3.0L petrol PHEV Ingenium I6 3.0L petrol MHEV Ingenium I6 3.0L petrol MHEV All All All All All All Inspect and renew camshaft carrier Inspect and renew camshaft carrier
Inspect and renew camshaft carrier Inspect and renew camshaft carrier Inspect and renew camshaft carrier Inspect and renew camshaft carrier Inspect and renew camshaft carrier Inspect and renew camshaft carrier Inspect and renew camshaft carrier Inspect and renew camshaft carrier Inspect and renew camshaft carrier Drive in/drive out 12.13.49 12.13.49 12.13.49
12.13.49
12.13.49 12.13.49 12.29.43
12.29.43
12.13.49
12.13.49
12.13.49
02.02.02 8.8 12.6 12.8
8.7
12.7 12.9 11.8
11.8
12.2
11.6
8.8
0.2 Warranty Information Warranty claims should be submitted quoting program code N763 with the relevant option code from the table below. As option codes are used there is no requirement for you to enter SROs or parts, these are included for information only. Program Code Option Model Description SRO Time Part No. Qty. N763 N763 N763 N763 N763 A All
B All C Range Rover (LK) Range Rover Sport (L1) Range Rover (LG) Range Rover Sport (LW) Discovery
Defender D Range Rover (LK) Range Rover Sport (L1) Range Rover (LG) Range Rover Sport (LW) Discovery
Defender E Range Rover Velar Inspect camshaft carrier – No further action
Inspect camshaft carrier – No further action Drive in/drive out
Inspect and renew camshaft carrier Inspect and renew camshaft carrier Drive in/drive out Inspect and renew camshaft carrier 05.10.10
05.10.10
02.02.02
12.13.49 12.13.49
02.02.02 12.13.49 0.1
0.1
0.2
See above See above 0.2 See above N/A N/A LR121760 LR166794 LR121753 LR121800 LR121761 LR105428 LR178889 LR162995 LR148214 LR175780
LR121760 LR166794 LR121753 LR121800 LR121761 LR105428 LR178889 LR162995 LR148214 LR175780
LR121760 LR166794 LR121753 LR121800 LR121761 N/A N/A 1
1
1
1
1
6
1
1
2
2
1
1
1
1
1
6
1
1
2
2
1
1
1
1
1 Program Code Option Model Description SRO Time Part No.
LR105428 LR178889 Qty.
6
1 N763 F Range Rover Velar Inspect and renew camshaft carrier Drive in/drive out 12.13.49
02.02.02 See above 0.2 LR121760 1
LR166794 1
LR121753 1
LR121800 1
LR121761 1
LR105428 6
LR178889 1 NOTES:
The option that contains the drive in/drive out allowance may only be claimed when the vehicle has been brought back into the workshop for this action alone to be undertaken.
Repair procedures are under constant review, and therefore times are subject to change; those quoted here must be taken as guidance only. Always refer to TOPIx to obtain the latest repair time. THE FOLLOWING SECTION IS FOR VEHICLES WITH MORE THAN 500 MILES THAT FAIL THE SERVICE INSPECTION AND DO NOT DISPLAY SIGNS OF EXCESSIVE OIL CONSUMPTION AND DO NOT HAVE AN OIL PRESSURE WARNING LAMP ILLUMINATED ON THE INSTRUMENT PANEL CLUSTER. SEE THE SERVICE INSTRUCTION SECTION FOR FURTHER INFORMATION. PARTS INFORMATION – THE BELOW PARTS MUST BE RENEWED The parts below should be ordered through JLR in the normal manner. *When ordering parts, order no more than the expected percentage failure rate of parts identified. NOTE:
The 2 radiator coolant hose retaining clips listed below must be renewed if damaged during removal. Model Description Part No. Qty. % Of vehicles requiring this part* All All All All All All All All All All All All All All All All All All
Range Rover (LK) Range Rover Sport (L1) Range Rover (LG) Range Rover Sport (LW) Discovery
Defender
Range Rover Velar Camshaft carrier gasket Camshaft carrier
Upper timing chain cover gasket Upper timing chain tensioner CVVL gasket
Fuel injector install kit
Engine vent oil separator gasket CMP O-rings
VCT bolts
Center upper timing chain guide Left upper timing chain guide
Center upper timing chain guide M6 bolts Left upper timing chain guide M8 bolt Blanking plug
Oil filler neck O-ring HP fuel pump bolts HP fuel pump O-ring Fuel rail bolts Turbocharger clamp LR121760 1 2
LR166794 1 2
LR121753 1 2
LR121800 1 2
LR121761 1 2
LR105428 6 2
LR178889 1 2
LR095781 2 2
LR135872 2 2
LR121802 1 2
LR121801 1 2
LR073655 2 2
LR123057 1 2
LR073789 1 2
LR133542 1 2
LR128483 2 2
LR010861 1 2
LR128535 6 2
LR178970 1 2 Model Description Part No. Qty. % Of vehicles requiring this part* Range Rover (LK) Range Rover Sport (L1) Range Rover Velar
Range Rover (LK) Range Rover Sport (L1) Range Rover (LG) Range Rover Sport (LW) Range Rover Velar Discovery
Defender
Range Rover (LK) Range Rover Sport (L1) Range Rover (LG) Range Rover Sport (LW) Range Rover Velar Discovery
Defender
Range Rover (LK) Range Rover Sport (L1) Range Rover (LG) Range Rover Sport (LW) Discovery
Defender
Range Rover (LK) Range Rover Sport (L1)
Range Rover Velar
Discovery Defender
Range Rover (LG) Range Rover Sport (LW)
Range Rover (LK) Range Rover Sport (L1)
Range Rover Velar
Range Rover (LK) Range Rover Sport (L1)
Range Rover Velar All
Range Rover (LK) Range Rover Sport (L1) Defender (to 023991)
Defender (from 023992) Discovery
Range Rover (LG) Range Rover Sport (LW)
Range Rover Velar
Range Rover (LK) Range Rover Sport (L1)
Defender Discovery
Range Rover (LG) Range Rover Sport (LW)
Range Rover Velar
Range Rover (LK) Range Rover Sport (L1) Range Rover Velar Exhaust gasket Turbocharger outlet gasket VCT solenoid seal Radiator coolant hose retaining clip Catalytic converter Catalytic converter
Catalytic converter assembly Gasoline Particulate Filter (GPF) (ROW) GPF (ROW)
Secondary catalytic converter (NAS) Secondary catalytic converter (NAS) Pre-catalyst heated oxygen sensor Mid-catalyst heated oxygen sensor Mid-catalyst heated oxygen sensor Mid-catalyst heated oxygen sensor Mid-catalyst heated oxygen sensor Post-catalyst heated oxygen sensor Post-catalyst heated oxygen sensor Post-catalyst heated oxygen sensor Exhaust M8 nuts LR162995 1 2 LR121356 1 2 LR148214 2 2 LR175780 2 2 LR162991 1 2 LR180732 1 2
LR162988 1 2 LR152520 1 2 LR180730 1 2
LR152519 1 2 LR162156 1 2
LR137721 1 2
LR137519 1 2 LR180950 1 2
LR122057 1 2 LR141652 1 2
LR181152 1 2 LR122058 1 2 LR141656 1 2
WYH500060 3 2 SROs Model
Range Rover (LK) Engine
Ingenium I6 3.0L petrol PHEV Description
Inspect and renew camshaft carrier SRO
12.13.49 Time
8.8 Model
Range Rover (LK) – Right hand drive Range Rover (LK) – Left hand drive Range Rover Sport (L1)
Range Rover Sport (L1) – Right hand drive Range Rover Sport (L1) – Left hand drive Range Rover (LG)
Range Rover Sport (LW) Discovery
Defender
Range Rover Velar Range Rover (LK) Range Rover (LK) Range Rover Sport (L1)
Range Rover Sport (L1) – Right hand drive Range Rover Sport (L1) – Left hand drive Range Rover (LG)
Range Rover Sport (LW) Discovery
Range Rover Velar Defender
All Engine
Ingenium I6 3.0L petrol MHEV Ingenium I6 3.0L petrol MHEV Ingenium I6 3.0L petrol PHEV Ingenium I6 3.0L petrol MHEV Ingenium I6 3.0L petrol MHEV All
All All All All
Ingenium I6 3.0L petrol MHEV Ingenium I6 3.0L petrol PHEV Ingenium I6 3.0L petrol MHEV Ingenium I6 3.0L petrol PHEV Ingenium I6 3.0L petrol PHEV All
All All All All All Description
Inspect and renew camshaft carrier Inspect and renew camshaft carrier Inspect and renew camshaft carrier Inspect and renew camshaft carrier Inspect and renew camshaft carrier Inspect and renew camshaft carrier Inspect and renew camshaft carrier Inspect and renew camshaft carrier Inspect and renew camshaft carrier Inspect and renew camshaft carrier Renew additional parts
Renew additional parts Renew additional parts Renew additional parts Renew additional parts Renew additional parts Renew additional parts Renew additional parts Renew additional parts Renew additional parts Drive in/drive out SRO
12.13.49
12.13.49
12.13.49
12.13.49
12.13.49
12.29.43
12.29.43
12.13.49
12.13.49
12.13.49
17.50.01
17.50.01
17.50.01
17.50.01
17.50.01
17.50.01
17.50.01
17.50.01
17.50.01
17.50.01
02.02.02 Time
12.6
12.8
8.7
12.7
12.9
11.8
11.8
12.2
11.6
8.8
3.7
3.4
3.8
3.5
3.4
3.2
3.2
3.1
3.2
2.9
0.2 Warranty Information Warranty claims should be submitted quoting program code N763 with the relevant option code from the table below. As option codes are used there is no requirement for you to enter SROs or parts, these are included for information only. Program Code
N763 Option
J Model
Range Rover (LK) Description
Inspect and renew camshaft carrier – ROW Renew additional parts SRO
12.13.49
17.50.01 Time
See above Part No.
LR121760 LR166794 LR121753 LR121800 LR121761 LR105428 LR178889 LR095781 LR135872 LR121802 LR121801 LR073655 LR123057 LR073789 LR133542 LR128483 LR010861 LR128535 LR178970 LR162995 LR121356 LR148214 LR175780 LR162991 LR152520 LR137721 LR137519 LR181152 WYH500060 Qty.
1
1
1
1
1
6
1
2
2
1
1
2
1
1
1
2
1
6
1
1
1
2
2
1
1
1
1
1
3 Program Code
N763 N763 N763 Option
K L M Model
Range Rover (LK) Range Rover (LK) Range Rover (LK) Description
Inspect and renew camshaft carrier – ROW Renew additional parts
Drive in/drive out Inspect and renew camshaft carrier – NAS Renew additional parts Inspect and renew camshaft carrier – NAS Renew additional parts
Drive in/drive out SRO
12.13.49
17.50.01
02.02.02 12.13.49
17.50.01 12.13.49
17.50.01
02.02.02 Time
See above 0.2 See above See above 0.2 Part No.
LR121760 LR166794 LR121753 LR121800 LR121761 LR105428 LR178889 LR095781 LR135872 LR121802 LR121801 LR073655 LR123057 LR073789 LR133542 LR128483 LR010861 LR128535 LR178970 LR162995 LR121356 LR148214 LR175780 LR162991 LR152520 LR137721 LR137519 LR181152 WYH500060
LR121760 LR166794 LR121753 LR121800 LR121761 LR105428 LR178889 LR095781 LR135872 LR121802 LR121801 LR073655 LR123057 LR073789 LR133542 LR128483 LR010861 LR128535 LR178970 LR162995 LR121356 LR148214 LR175780 LR162991 LR152519 LR137721 LR137519 LR181152 WYH500060
LR121760 LR166794 LR121753 LR121800 LR121761 LR105428 LR178889 LR095781 LR135872 LR121802 LR121801 LR073655 LR123057 LR073789 LR133542 LR128483 LR010861 LR128535 LR178970 Qty.
1
1
1
1
1
6
1
2
2
1
1
2
1
1
1
2
1
6
1
1
1
2
2
1
1
1
1
1
3
1
1
1
1
1
6
1
2
2
1
1
2
1
1
1
2
1
6
1
1
1
2
2
1
1
1
1
1
3
1
1
1
1
1
6
1
2
2
1
1
2
1
1
1
2
1
6
1 Program Code N763 N763 N763 Option N P Q Model Range Rover Sport (L1) Range Rover Sport (L1) Range Rover Sport (L1) Description Inspect and renew camshaft carrier – ROW Renew additional parts Inspect and renew camshaft carrier – ROW Renew additional parts
Drive in/drive out Inspect and renew camshaft carrier – NAS Renew additional parts SRO 12.13.49
17.50.01 12.13.49
17.50.01
02.02.02 12.13.49
17.50.01 Time See above See above 0.2 See above Part No.
LR162995 LR121356 LR148214 LR175780 LR162991 LR152519 LR137721 LR137519 LR181152 WYH500060
LR121760 LR166794 LR121753 LR121800 LR121761 LR105428 LR178889 LR095781 LR135872 LR121802 LR121801 LR073655 LR123057 LR073789 LR133542 LR128483 LR010861 LR128535 LR178970 LR162995 LR121356 LR148214 LR175780 LR162991 LR152520 LR137721 LR137519 LR181152 WYH500060
LR121760 LR166794 LR121753 LR121800 LR121761 LR105428 LR178889 LR095781 LR135872 LR121802 LR121801 LR073655 LR123057 LR073789 LR133542 LR128483 LR010861 LR128535 LR178970 LR162995 LR121356 LR148214 LR175780 LR162991 LR152520 LR137721 LR137519 LR181152 WYH500060
LR121760 LR166794 LR121753 LR121800 LR121761 LR105428 LR178889 LR095781 Qty.
1
1
2
2
1
1
1
1
1
3
1
1
1
1
1
6
1
2
2
1
1
2
1
1
1
2
1
6
1
1
1
2
2
1
1
1
1
1
3
1
1
1
1
1
6
1
2
2
1
1
2
1
1
1
2
1
6
1
1
1
2
2
1
1
1
1
1
3
1
1
1
1
1
6
1
2 Program Code N763 N763 Option R S Model Range Rover Sport (L1) Discovery Description Inspect and renew camshaft carrier – NAS Renew additional parts
Drive in/drive out Inspect and renew camshaft carrier Renew additional parts SRO 12.13.49
17.50.01
02.02.02 12.13.49
17.50.01 Time See above 0.2 See above Part No.
LR135872 LR121802 LR121801 LR073655 LR123057 LR073789 LR133542 LR128483 LR010861 LR128535 LR178970 LR162995 LR121356 LR148214 LR175780 LR162991 LR152519 LR137721 LR137519 LR181152 WYH500060
LR121760 LR166794 LR121753 LR121800 LR121761 LR105428 LR178889 LR095781 LR135872 LR121802 LR121801 LR073655 LR123057 LR073789 LR133542 LR128483 LR010861 LR128535 LR178970 LR162995 LR121356 LR148214 LR175780 LR162991 LR152519 LR137721 LR137519 LR181152 WYH500060
LR121760 LR166794 LR121753 LR121800 LR121761 LR105428 LR178889 LR095781 LR135872 LR121802 LR121801 LR073655 LR123057 LR073789 LR133542 LR128483 LR010861 LR128535 LR178970 LR121356 LR148214 LR175780 LR162988 LR137721 LR122057 LR122058 Qty.
2
1
1
2
1
1
1
2
1
6
1
1
1
2
2
1
1
1
1
1
3
1
1
1
1
1
6
1
2
2
1
1
2
1
1
1
2
1
6
1
1
1
2
2
1
1
1
1
1
3
1
1
1
1
1
6
1
2
2
1
1
2
1
1
1
2
1
6
1
1
2
2
1
1
1
1 Program Code
N763 N763 N763 Option
T U V Model
Discovery Range Rover Velar Range Rover Velar Description
Inspect and renew camshaft carrier Renew additional parts
Drive in/drive out Inspect and renew camshaft carrier – ROW Renew additional parts Inspect and renew camshaft carrier – ROW Renew additional parts
Drive in/drive out SRO
12.13.49
17.50.01
02.02.02 12.13.49
17.50.01 12.13.49
17.50.01
02.02.02 Time
See above 0.2 See above See above 0.2 Part No.
LR121760 LR166794 LR121753 LR121800 LR121761 LR105428 LR178889 LR095781 LR135872 LR121802 LR121801 LR073655 LR123057 LR073789 LR133542 LR128483 LR010861 LR128535 LR178970 LR121356 LR148214 LR175780 LR162988 LR137721 LR122057 LR122058
LR121760 LR166794 LR121753 LR121800 LR121761 LR105428 LR178889 LR095781 LR135872 LR121802 LR121801 LR073655 LR123057 LR073789 LR133542 LR128483 LR010861 LR128535 LR178970 LR162995 LR121356 LR148214 LR180732 LR180730 LR137721 LR141652 LR141656 WYH500060
LR121760 LR166794 LR121753 LR121800 LR121761 LR105428 LR178889 LR095781 LR135872 LR121802 LR121801 LR073655 LR123057 LR073789 LR133542 LR128483 LR010861 LR128535 LR178970 LR162995 LR121356 LR148214 LR180732 Qty.
1
1
1
1
1
6
1
2
2
1
1
2
1
1
1
2
1
6
1
1
2
2
1
1
1
1
1
1
1
1
1
6
1
2
2
1
1
2
1
1
1
2
1
6
1
1
1
2
1
1
1
1
1
3
1
1
1
1
1
6
1
2
2
1
1
2
1
1
1
2
1
6
1
1
1
2
1 Program Code N763 N763 N763 Option W Y Z Model Range Rover Velar Range Rover Velar Defender Description Inspect and renew camshaft carrier – NAS Renew additional parts Inspect and renew camshaft carrier – NAS Renew additional parts
Drive in/drive out Inspect and renew camshaft carrier – ROW, Vehicle Identification Number (VIN) up to 023991
Renew additional parts SRO 12.13.49
17.50.01 12.13.49
17.50.01
02.02.02 12.13.49
17.50.01 Time See above See above 0.2 See above Part No.
LR180730 LR137721 LR141652 LR141656 WYH500060
LR121760 LR166794 LR121753 LR121800 LR121761 LR105428 LR178889 LR095781 LR135872 LR121802 LR121801 LR073655 LR123057 LR073789 LR133542 LR128483 LR010861 LR128535 LR178970 LR162995 LR121356 LR148214 LR180732 LR162156 LR137721 LR141652 LR141656 WYH500060
LR121760 LR166794 LR121753 LR121800 LR121761 LR105428 LR178889 LR095781 LR135872 LR121802 LR121801 LR073655 LR123057 LR073789 LR133542 LR128483 LR010861 LR128535 LR178970 LR162995 LR121356 LR148214 LR180732 LR162156 LR137721 LR141652 LR141656 WYH500060
LR121760 LR166794 LR121753 LR121800 LR121761 LR105428 LR178889 LR095781 LR135872 LR121802 LR121801 LR073655 LR123057 LR073789 LR133542 Qty.
1
1
1
1
3
1
1
1
1
1
6
1
2
2
1
1
2
1
1
1
2
1
6
1
1
1
2
1
1
1
1
1
3
1
1
1
1
1
6
1
2
2
1
1
2
1
1
1
2
1
6
1
1
1
2
1
1
1
1
1
3
1
1
1
1
1
6
1
2
2
1
1
2
1
1
1 Program Code N763 N763 N763 Option AA AB AC Model Defender Defender Defender Description Inspect and renew camshaft carrier – ROW, VIN up to 023991 Renew additional parts
Drive in/drive out Inspect and renew camshaft carrier – ROW, VIN from 023992 Renew additional parts Inspect and renew camshaft carrier – ROW, VIN from 023992 Renew additional parts
Drive in/drive out SRO 12.13.49
17.50.01
02.02.02 12.13.49
17.50.01 12.13.49
17.50.01
02.02.02 Time See above 0.2 See above See above 0.2 Part No.
LR128483 LR010861 LR128535 LR178970 LR121356 LR148214 LR175780 LR162988 LR137721 LR137519 LR122058
LR121760 LR166794 LR121753 LR121800 LR121761 LR105428 LR178889 LR095781 LR135872 LR121802 LR121801 LR073655 LR123057 LR073789 LR133542 LR128483 LR010861 LR128535 LR178970 LR121356 LR148214 LR175780 LR162988 LR137721 LR137519 LR122058
LR121760 LR166794 LR121753 LR121800 LR121761 LR105428 LR178889 LR095781 LR135872 LR121802 LR121801 LR073655 LR123057 LR073789 LR133542 LR128483 LR010861 LR128535 LR178970 LR121356 LR148214 LR175780 LR162988 LR137721 LR180950 LR122058
LR121760 LR166794 LR121753 LR121800 LR121761 LR105428 LR178889 LR095781 LR135872 LR121802 LR121801 LR073655 LR123057 Qty.
2
1
6
1
1
2
2
1
1
1
1
1
1
1
1
1
6
1
2
2
1
1
2
1
1
1
2
1
6
1
1
2
2
1
1
1
1
1
1
1
1
1
6
1
2
2
1
1
2
1
1
1
2
1
6
1
1
2
2
1
1
1
1
1
1
1
1
1
6
1
2
2
1
1
2
1 Program Code N763 N763 N763 Option AD AE AF Model Defender Defender Defender Description Inspect and renew camshaft carrier – NAS, VIN up to 023991 Renew additional parts Inspect and renew camshaft carrier – NAS, VIN up to 023991 Renew additional parts
Drive in/drive out Inspect and renew camshaft carrier – NAS, VIN from 023992 Renew additional parts SRO 12.13.49
17.50.01 12.13.49
17.50.01
02.02.02 12.13.49
17.50.01 Time See above 0.2 See above 0.2 See above 0.2 Part No.
LR073789 LR133542 LR128483 LR010861 LR128535 LR178970 LR121356 LR148214 LR175780 LR162988 LR137721 LR180950 LR122058
LR121760 LR166794 LR121753 LR121800 LR121761 LR105428 LR178889 LR095781 LR135872 LR121802 LR121801 LR073655 LR123057 LR073789 LR133542 LR128483 LR010861 LR128535 LR178970 LR121356 LR148214 LR175780 LR162988 LR137721 LR137519 LR122058
LR121760 LR166794 LR121753 LR121800 LR121761 LR105428 LR178889 LR095781 LR135872 LR121802 LR121801 LR073655 LR123057 LR073789 LR133542 LR128483 LR010861 LR128535 LR178970 LR121356 LR148214 LR175780 LR162988 LR137721 LR137519 LR122058
LR121760 LR166794 LR121753 LR121800 LR121761 LR105428 LR178889 LR095781 LR135872 LR121802 LR121801 Qty.
1
1
2
1
6
1
1
2
2
1
1
1
1
1
1
1
1
1
6
1
2
2
1
1
2
1
1
1
2
1
6
1
1
2
2
1
1
1
1
1
1
1
1
1
6
1
2
2
1
1
2
1
1
1
2
1
6
1
1
2
2
1
1
1
1
1
1
1
1
1
6
1
2
2
1
1 Program Code N763 N763 N763 Option AG AH AJ Model Defender Range Rover Sport (LW) Range Rover Sport (LW) Description Inspect and renew camshaft carrier – NAS, VIN from 023992 Renew additional parts
Drive in/drive out Inspect and renew camshaft carrier Renew additional parts Inspect and renew camshaft carrier Renew additional parts
Drive in/drive out SRO 12.13.49
17.50.01
02.02.02 12.29.43
17.50.01 12.29.43
17.50.01
02.02.02 Time See above 0.2 11.8
3.2 11.8
3.2
0.2 Part No.
LR073655 LR123057 LR073789 LR133542 LR128483 LR010861 LR128535 LR178970 LR121356 LR148214 LR175780 LR162988 LR137721 LR180950 LR122058
LR121760 LR166794 LR121753 LR121800 LR121761 LR105428 LR178889 LR095781 LR135872 LR121802 LR121801 LR073655 LR123057 LR073789 LR133542 LR128483 LR010861 LR128535 LR178970 LR121356 LR148214 LR175780 LR162988 LR137721 LR180950 LR122058
LR121760 LR166794 LR121753 LR121800 LR121761 LR105428 LR178889 LR095781 LR135872 LR121802 LR121801 LR073655 LR123057 LR073789 LR133542 LR128483 LR010861 LR128535 LR178970 LR121356 LR148214 LR175780 LR162988 LR137721 LR122057 LR122058
LR121760 LR166794 LR121753 LR121800 LR121761 LR105428 LR178889 LR095781 LR135872 Qty.
2
1
1
1
2
1
6
1
1
2
2
1
1
1
1
1
1
1
1
1
6
1
2
2
1
1
2
1
1
1
2
1
6
1
1
2
2
1
1
1
1
1
1
1
1
1
6
1
2
2
1
1
2
1
1
1
2
1
6
1
1
2
2
1
1
1
1
1
1
1
1
1
6
1
2
2 Program Code N763 N763 Option AK AL Model Range Rover (LG) Range Rover (LG) Description Inspect and renew camshaft carrier Renew additional parts Inspect and renew camshaft carrier Renew additional parts
Drive in/drive out SRO 12.29.43
17.50.01 12.29.43
17.50.01
02.02.02 Time 11.8
3.2 11.8
3.2
0.2 Part No.
LR121802 LR121801 LR073655 LR123057 LR073789 LR133542 LR128483 LR010861 LR128535 LR178970 LR121356 LR148214 LR175780 LR162988 LR137721 LR122057 LR122058
LR121760 LR166794 LR121753 LR121800 LR121761 LR105428 LR178889 LR095781 LR135872 LR121802 LR121801 LR073655 LR123057 LR073789 LR133542 LR128483 LR010861 LR128535 LR178970 LR121356 LR148214 LR175780 LR162988 LR137721 LR122057 LR122058
LR121760 LR166794 LR121753 LR121800 LR121761 LR105428 LR178889 LR095781 LR135872 LR121802 LR121801 LR073655 LR123057 LR073789 LR133542 LR128483 LR010861 LR128535 LR178970 LR121356 LR148214 LR175780 LR162988 LR137721 LR122057 LR122058 Qty.
1
1
2
1
1
1
2
1
6
1
1
2
2
1
1
1
1
1
1
1
1
1
6
1
2
2
1
1
2
1
1
1
2
1
6
1
1
2
2
1
1
1
1
1
1
1
1
1
6
1
2
2
1
1
2
1
1
1
2
1
6
1
1
2
2
1
1
1
1 NOTES:
The option that contains the drive in/drive out allowance may only be claimed when the vehicle has been brought back into the workshop for this action alone to be undertaken.
Repair procedures are under constant review, and therefore times are subject to change; those quoted here must be taken as guidance only. Always refer to TOPIx to obtain the latest repair time. THE FOLLOWING SECTION IS FOR VEHICLES WITH MORE THAN 500 MILES THAT FAIL THE SERVICE INSPECTION AND DO DISPLAY SIGNS OF EXCESSIVE OIL CONSUMPTION AND DO HAVE AN OIL PRESSURE WARNING LAMP ILLUMINATED ON THE INSTRUMENT PANEL CLUSTER. SEE THE SERVICE INSTRUCTION SECTION FOR FURTHER INFORMATION. Warranty Information Program Code Model Engine Option Description N763 All All X Renew the engine NOTE:
Repair procedures are under constant review, and therefore times are subject to change; those quoted here must be taken as guidance only. Always refer to TOPIx to obtain the latest repair time. Where the customer vehicle requires a new engine, the retailer should supply the customer with an appropriate loan vehicle until the repair is completed. Warranty claims should be submitted in accordance with the current Jaguar Land Rover (JLR) Global Warranty Manual, and its amendments, unless stated otherwise in this bulletin. ENGINE SERIAL NUMBER INSPECTION The engine serial number must be inspected and recorded for the VINs shown in the table below. The serial number must be recorded in the claim, both in the serial number section and in the technician’s comments. Continue to the ENGINE SERIAL NUMBER INSPECTION below if the vehicle’s VIN is shown in the table below. Range Rover (LG) Range Rover (LG) Range Rover Sport (LW) Range Rover Sport (LW) Discovery Defender Defender LA404914 LA570104 LA577228 LA578535 LA579432 LA581541 LA583508 LA583521 LA583788 LA584309 LA587723 LA589424 LA590824 LA592247 LA594907 LA595445 LA596342 LA596674 LA597035 MA416893 MA419701 MA423878 MA424660 MA430854 NA461980 NA462215 NA462442 KA860977 KA863316 KA867293 KA870738 KA874346 KA874362 KA874675 KA874842 KA874908 LA701729 LA703257 LA704636 LA707607 LA708744 LA709277 LA709605 LA710784 LA711310 LA721114 LA722052 LA743733 LA747376 LA876108 LA876805 LA896193 LA896236 MA752420 MA752898 MA754038 MA755386 MA757365 MA758220 MA758929 MA763751 MA769310 MA779118 MA786662 MA790394 MA791735 MA795632 MA795877 NA202276 NA205773 NA206510 NA207521 NA214001 NA226945 NA230988 N2461735 L2005078 L2006350 L2007188 L2009431 L2015842 L2015920 L2016309 L2017322 L2024805 L2025788 L2026416 L2030794 L2033519 M2036553 M2038968 M2039528 M2042479 M2045402 M2047452 M2047741 M2049855 M2053412 M2057288 M2061025 N2082376 N2084729 N2088699 N2091500 N2092555 N2094247 N2096895 N2104857 P2108278 Range Rover (LG) Range Rover (LG) Range Rover Sport (LW) Range Rover Sport (LW) Discovery Defender Defender MA442548 MA446887 MA450715 MA454975 NA459536 NA460475 LA878007 LA878425 LA880514 LA886735 LA889737 LA892037 NA233541 NA235193 NA244867 Table of Contents M2061970 M2062148 N2067158 N2069887 N2073155 N2080692 REMOVAL AND INSTALLATION: ENGINE SERIAL NUMBER INSPECTION REMOVAL AND INSTALLATION: SERVICE INSPECTION
REMOVAL AND INSTALLATION: SERVICE INSTRUCTION ENGINE SERIAL NUMBER INSPECTION NOTES:
This inspection is only required if the vehicle’s VIN is shown in the table above.
The engine serial number must be inspected and recorded for the VINs shown in the table above. The serial number must be recorded in the claim, both in the serial number section and in the technician’s comments 1. Inspect the engine serial number, located on the charge air cooler. 2. Continue to the SERVICE INSPECTION below. SERVICE INSPECTION NOTES:
Some variation in the illustrations may occur, but the essential information is always correct. Some components shown removed for clarity. 1. Remove the left air filter outlet pipe, (see TOPIx Workshop Manual section 303-12: Intake Air Distribution And Filtering – Ingenium I6 3.0l Petrol – Removal and Installation – Left Air Filter Outlet Pipe). 2. Locate the highlighted area of the camshaft carrier shown in the illustration. 3. Inspect the camshaft carrier tooling stamp using steps 4 to 7 below for reference. The 3 illustrations below show 3 INDIVIDUAL failure conditions. If ANY of the 3 INDIVIDUAL failure conditions are present, then the vehicle has failed the inspection.
If NONE of the 3 INDIVIDUAL failure conditions are present, then the vehicle has passed the inspection. After completing the SERVICE INSPECTION, continue to the SERVICE INSTRUCTION below. 4. Steps 5, 6 and 7 show 3 INDIVIDUAL failure conditions. 5.
CAUTION:
ONLY INSPECT FOR THE SPECIFIC DRILLED TOOLING MARK IN THE LOCATION HIGHLIGHTED BY THE ARROW WITHIN THE ILLUSTRATION. DISREGARD ANY TOOLING MARKS WHICH ARE NOT HIGHLIGHTED BY AN ARROW WITHIN THE ILLUSTRATION. The failure condition shown highlights 1 drilled tooling mark in the lower right side of the tooling stamp. If the 1 drilled tooling mark in the lower right side of the tooling stamp is present, then the vehicle has failed the inspection. 6.
CAUTION:
ONLY INSPECT FOR THE SPECIFIC DRILLED TOOLING MARKS IN THE LOCATIONS HIGHLIGHTED BY THE ARROWS WITHIN THE ILLUSTRATION. DISREGARD ANY TOOLING MARKS WHICH ARE NOT HIGHLIGHTED BY AN ARROW WITHIN THE ILLUSTRATION. The failure condition shown highlights 3 drilled tooling marks in the upper, middle and lower right side of the tooling stamp. If the 3 drilled tooling marks in the upper, middle and lower right side of the tooling stamp are ALL present, then the vehicle has failed the inspection. 7.
CAUTION:
ONLY INSPECT FOR THE SPECIFIC DRILLED TOOLING MARKS IN THE LOCATIONS HIGHLIGHTED BY THE ARROWS WITHIN THE ILLUSTRATION. DISREGARD ANY TOOLING MARKS WHICH ARE NOT HIGHLIGHTED BY AN ARROW WITHIN THE ILLUSTRATION. The failure condition shown highlights 2 drilled tooling marks in the upper and middle right side of the tooling stamp. If the 2 drilled tooling marks in the upper and middle right side of the tooling stamp are BOTH present, then the vehicle has failed the inspection. SERVICE INSTRUCTION 1. Vehicles which PASSED the inspection procedure: Install the left air filter outlet pipe and release the vehicle, (see TOPIx Workshop Manual section 303-12: Intake Air Distribution And Filtering – Ingenium I6 3.0l Petrol – Removal and Installation – Left Air Filter Outlet Pipe).
Claim option codes A / B from the Warranty option code table. 2. Vehicles with LESS than 500 miles, which FAILED the below inspection procedure: Renew the camshaft carrier, (see TOPIx Workshop Manual section 303-01: Engine – INGENIUM I6 3.0L PETROL – Removal and Installation – Camshaft Carrier).
Claim option codes C / D / E / F from the Warranty option code table. 3.
NOTE:
Parts must be renewed as instructed within the TOPIx Workshop Manual instructions. Vehicles with MORE than 500 miles, which FAILED the inspection procedure and DO NOT display signs of excessive oil consumption AND DO NOT have an oil pressure warning lamp illuminated on the instrument panel cluster: 1. Renew the camshaft carrier.
(see TOPIx Workshop Manual section 303-01: Engine – INGENIUM I6 3.0L PETROL – Removal and Installation – Camshaft Carrier)
2. Renew the catalytic converter.
(see TOPIx Workshop Manual section 309-00: Exhaust System – INGENIUM I6 3.0L PETROL – Removal and Installation – Catalytic Converter)
3. NOTE:
NAS vehicles are not installed with a GPF, follow the below procedure to renew the secondary catalytic converter. Renew the GPF.
(see TOPIx Workshop Manual section 309-00: Exhaust System – INGENIUM I6 3.0L PETROL – Removal and Installation – Gasoline Particulate Filter)
4. Renew the pre-catalyst heated oxygen sensor.
(see TOPIx Workshop Manual section 303-14: Electronic Engine Controls – INGENIUM I6 3.0L PETROL – Removal and Installation
– Pre-catalyst Heated Oxygen Sensor)
5. Renew the mid-catalyst heated oxygen sensor.
(see TOPIx Workshop Manual section 303-14: Electronic Engine Controls – INGENIUM I6 3.0L PETROL – Removal and Installation
– Mid-catalyst Heated Oxygen Sensor)
6. Renew the post-catalyst heated oxygen sensor.
(see TOPIx Workshop Manual section 303-14: Electronic Engine Controls – INGENIUM I6 3.0L PETROL – Removal and Installation
– Post-catalyst Heated Oxygen Sensor)
Claim option codes J / K / L / M / N / P / Q / R / S / T / U / V
/ W / Y / Z / AA / AB / AC / AD / AE / AF / AG / AH / AJ / AK / AL from the Warranty option a code table. 4.
NOTES:
All procedures below must be claimed for under option code
X. Refer to TOPIx to acquire the required SROs. Parts must be renewed as instructed within the TOPIx Workshop Manual instructions.
A new engine serial number label is provided with the new engine assembly. The original engine serial number label must be removed and discarded from the charge air cooler and the new engine serial number label must be installed in the same location. Vehicles with MORE than 500 miles, which FAIL the inspection procedure and DO display signs of excessive oil consumption AND DO have an oil pressure warning lamp illuminated on the instrument panel cluster: Renew the engine.
(see TOPIx Workshop Manual section 303-01: Engine – INGENIUM I6 3.0L PETROL – Disassembly/Assembly – Long/Stripped Engine Assembly Renew)
Renew the catalytic converter.
(see TOPIx Workshop Manual section 309-00: Exhaust System – INGENIUM I6 3.0L PETROL – Removal and Installation – Catalytic Converter)
NOTE:
NAS vehicles are not installed with a GPF, follow the below procedure to renew the secondary catalytic converter. Renew the GPF.
(see TOPIx Workshop Manual section 309-00: Exhaust System – INGENIUM I6 3.0L PETROL – Removal and Installation – Gasoline Particulate Filter)
Renew the pre-catalyst heated oxygen sensor.
(see TOPIx Workshop Manual section 303-14: Electronic Engine Controls – INGENIUM I6 3.0L PETROL – Removal and Installation – Pre-catalyst Heated Oxygen Sensor)
Renew the mid-catalyst heated oxygen sensor.
(see TOPIx Workshop Manual section 303-14: Electronic Engine Controls – INGENIUM I6 3.0L PETROL – Removal and Installation – Mid-catalyst Heated Oxygen Sensor)
Renew the post-catalyst heated oxygen sensor.
(see TOPIx Workshop Manual section 303-14: Electronic Engine Controls – INGENIUM I6 3.0L PETROL – Removal and Installation – Post-catalyst Heated Oxygen Sensor) SAMPLE CUSTOMER LETTER – FOR INFORMATION ONLY Name Address line 1
Address line 2
Address line 3 Post Code
Vehicle Identification Number (VIN):
Registration Number:
Program Number: N763 Date: month/year
SAFETY RELATED RECALL – 2020 – 2023 Model Year Range Rover, Discovery and Defender, 2019 – 2023 Model Year Range Rover Sport and 2023 – 2024 Model Year Range Rover Velar – Camshaft Carrier Drill Hole Dear
Jaguar Land Rover (JLR) Limited would like to advise you that during ongoing quality assessment of our product it has been identified that a possible safety related problem may occur on certain Land Rover vehicles within a specific production range. Please read the information below, this will explain the actions that we intend to take and what you will need to do.
Why are we contacting you? A concern has been identified on certain 2020-2023 model year 3.0L AJ20-P6 Land Rover Range Rover, Discovery and Defender, 2019- 2023 model year Range Rover Sport and 2023-2024 model year Range Rover Velar vehicles where in a small number of engines, the camshaft carrier oil gallery hasn’t been fully drilled. As a result, the oil channel could be blocked, leading to accumulation of oil against the pressure control valve rubber membrane, and subsequently an external oil leak or increased oil carryover into the air intake system.
In the event of a blockage, oil can accumulate against the engine pressure control valve rubber membrane, and subsequently an external oil leak or increased oil carryover into the air intake system can occur. An external oil leak may lead to an engine compartment fire.
What will your Land Rover retailer/authorized repairer do? At your visit, your preferred Land Rover retailer/authorized repairer will inspect the engine camshaft carrier and where an incorrectly machined camshaft carrier is found, replace it with a correctly machined component. There will be no charge to the owners for this repair.
Vehicles which PASS the inspection procedure will be released with no further action.
Vehicles with LESS than 500 miles, which FAIL the inspection procedure will receive a camshaft carrier only.
Vehicles with MORE than 500 miles, which FAIL the inspection procedure and DO NOT display signs of excessive oil consumption AND DO NOT have an oil pressure warning lamp illuminated on the instrument panel cluster will receive a new camshaft carrier, catalytic converter, gasoline particulate filter and exhaust oxygen sensors. Vehicles with MORE than 500 miles, which FAIL the inspection procedure and DO display signs of excessive oil consumption AND DO have an oil pressure warning lamp illuminated on the instrument panel cluster will receive a new engine. How long will it take?
The work on your vehicle will be completed as quickly and efficiently as possible in order to minimize inconvenience to you. Your retailer/authorized repairer will be able to advise how long your vehicle will be required for when a booking is made.
What we are asking you to do Please contact your preferred Land Rover retailer/authorized repairer without delay. To book your vehicle in for this action you will need to provide the retailer/authorized repairer with the following which are detailed at the beginning of this letter:
The VIN for your vehicle
Vehicle registration number of your vehicle. The program code for the action.
If you do not have a retailer/authorized repairer, please access www.landrover.co.uk or www.landrover.com for contact details. If you no longer own the vehicle could you please complete the ‘Change of Ownership’ slip attached to this letter, returning the slip to Jaguar Land Rover Limited immediately in the enclosed ‘Freepost’ envelope. This will enable us to make contact with the new owner.
If you have concerns If you experience any concerns relating to this Recall, contact the Service Manager at the retailer/authorized repairer for assistance or contact the JLR Limited Customer Experience Centre on 0345 303 2303 or (enter phone number). This bulletin is being issued in accordance with the legislative or industry requirements concerning vehicle defects. The authorities will closely monitor the response rate of this bulletin.
Please treat this matter with the urgency it requires, JLR Limited apologize for any inconvenience this bulletin may cause and thank you, in advance, for your co-operation. Yours sincerely Head of Business Technical Questions And Answers FOR USE ON ENQUIRY Jaguar Land Rover N763
Certain 2020 – 2023 Model Year Range Rover, Discovery and Defender, 2019 – 2023 Model Year Range Rover Sport and 2023 – 2024 Model Year Range Rover Velar 3.0L AJ20-P6 vehicles for incorrectly manufactured engine camshaft carriers A concern has been identified on certain 2020 – 2023 model year Range Rover and Defender, 2022 – 2023 model year Discovery, 2019 – 2023 model year Range Rover Sport and 2023 – 2024 model year Range Rover Velar Ingenium I6 3.0L Petrol vehicles where for a small number of engines, the camshaft carrier oil gallery hasn’t been fully drilled. Question 1
Who do I contact if a member of the press contacts me about this recall?
Answer
Make sure that any press enquiries are referred to the Jaguar Land Rover (JLR) Corporate Affairs office. Question 2
Why is JLR recalling certain JLR models? Answer
The oil gallery in affected engines could be blocked, leading to accumulation of oil against the pressure control valve rubber membrane, and subsequently an external oil leak or increased oil carryover into the air intake system.
Question 3
Can you tell me more about what is wrong with the vehicles? Answer
In affected engines, in the event of an oil channel blockage, oil can accumulate against the engine pressure control valve rubber membrane, and subsequently an external oil leak or increased oil carryover into the air intake system can occur. An external oil leak may lead to fire in the engine compartment. Question 4
How would the customer become aware of potentially having this concern?
Answer
An engine Malfunction Indicator Lamp (MIL) may be displayed. Question 5
Does this concern affect vehicle safety? Answer
JLR is determined that this issue represented an unreasonable risk to safety. Question 6
Has JLR received many complaints?
Answer
JLR is not aware of any field reports for this concern. Question 7
Have there been any accidents or injuries or fires? Answer
There have been no reports of accidents or injuries relating to this concern of which JLR is aware. Question 8
How was the condition discovered?
Answer
JLR were made aware of this issue by the supplier of camshaft carriers. Question 9
How long has JLR known about this problem? Answer
JLR received a report from the supplier Ryobi Aluminum Casting (UK) LTD, on November 23, 2022.
Question 10
Is the defect leading you to any concerns regarding the reliability of a system, which is supposed to be designed and engineered for the passengers’ safety? What type of measures are you planning to take? Answer
JLR has no concerns with the overall reliability of the vehicle. JLR carefully monitors field data to make sure that any matters relating to safety and compliance are rigorously investigated. Question 11
What has JLR done in production?
Answer
This is a JLR supplier concern. The supplier has corrected the production process and all components manufactured after November 23, 2022 are manufactured to the correct specification. Question 12
What will retailers/authorized repairers do to the vehicles? Answer
Owners will be notified and instructed to take their vehicle to an approved JLR retailer/authorized repairer. The technician will inspect the engine camshaft carrier and where an incorrectly machined camshaft carrier is found, replace it with a correctly machined component.
Vehicles which PASS the inspection procedure will be released with no further action.
Vehicles with LESS than 500 miles, which FAIL the inspection procedure will receive a camshaft carrier only.
Vehicles with MORE than 500 miles, which FAIL the inspection procedure and DO NOT display signs of excessive oil consumption AND DO NOT have an oil pressure warning lamp illuminated on the instrument panel cluster will receive a new camshaft carrier, catalytic converter, Gasoline Particulate Filter (GPF) (if installed) and exhaust oxygen sensors. Vehicles with MORE than 500 miles, which FAIL the inspection procedure and DO display signs of excessive oil consumption AND DO have an oil pressure warning lamp illuminated on the instrument panel cluster will receive a new engine, catalytic converter, GPF (if installed) and exhaust oxygen sensors.. Question 13
Which vehicles are affected by this recall? Answer
Certain 2020-2022 model year Land Rover vehicles: Range Rover SALGS2RU3LA404914 to SALGS2RU7LA597035, 2023 model year Range Rover SALKPBFU8PA021265 to SALKP9F47PA039409, 2019-2022 Range Rover Sport, SALWS2RU8NA202276 to
SALWG2SU1LA896236, 2023 model year Range Rover Sport SAL1A2FU5PA107355 to SAL1A2A45PA113521, Discovery SALRT4EU7N2461735 to SALRM4EUXP2475306, 2020-2023 model year Defender SALE1EEU9L2005078 to
SALEA6BU7P2184950 and certain 2023-2024 model year Land Rover vehicles: Range Rover Velar SALYT2EU9PA356431 to SALYT2EU4PA360032, (Specific vehicles within the Vehicle Identification Number (VIN) ranges).
Question 14
Are other JLR models affected by these actions? Answer
Yes, certain Jaguar F-PACE vehicles are also affected. Question 15
Are parts available to rework vehicles? Answer
Parts are available to conduct this repair.
Question 16
How much will the recall cost JLR? Answer
Cost was not a factor in deciding to recall these vehicles.
Question 17
How do I know if my vehicle is affected?
Answer
All owners of potentially affected vehicles will shortly receive a letter inviting them to contact a JLR retailer/authorized repairer for the work to be completed. Customers in the US, Brazil and Australia can check if their vehicle is eligible for a safety recall at the Land Rover or Jaguar Brand web site and customers in other countries can also use the Recall Search at https://topix.jaguar.jlrext.com/topix/vehicle/lookupForm.
Question 18
How long does it take for the car to be inspected and repaired?
Answer
The work will be completed as quickly and efficiently as possible in order to minimize inconvenience to customers and is expected to take no longer than 13 hours to complete. Naturally, due to retailer/authorized repairer schedules, vehicles may be required for longer.
Question 19
Can I continue to drive my vehicle safely until it has been recalled?
Answer
Customers are advised to contact a Land Rover retailer/authorized repairer should they have any concerns regarding their vehicles.
Note:
Please make sure that any press enquiries are referred to the JLR Corporate Affairs office.
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IMPORTANT SAFETY RECALL
This notice applies to your vehicle, June 07, 2023 SAFETY RECALL N763: Incorrectly Manufactured Cam Carrier Vehicles Affected:
Range Rover, Range Rover Sport, Range Rover Velar Land Rover Discovery, Land Rover Defender. Model Year: 2023 National Highway Traffic Safety Administration (NHTSA) Recall Number: 23V-044 Dear Land Rover Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Land Rover has decided that a defect which relates to motor vehicle safety exists in certain Land Rover vehicles within the affected Vehicle Ranges listed above.
Your vehicle is included in this Recall action. What is the reason for this program? Certain 2023 Model Year vehicles as listed above, which are equipped with 3.0L AJ20-P6 engines; the engine camshaft carrier oil gallery has not been fully drilled. As a result, the oil channel could be blocked, leading to accumulation of oil against the pressure control valve rubber membrane, and subsequently an external oil leak or increased oil carryover into the air intake system. In the event of a blockage, oil can accumulate against the engine pressure control valve rubber membrane, and subsequently an external oil leak or increased oil carryover into the air intake system can occur. An external oil leak may lead to an engine bay fire. What will Land Rover and your authorized Land Rover retailer do? An authorized Land Rover retailer will inspect the engine cam carrier and where an incorrectly machined cam carrier is found, replace it with a correctly machined component. The Land Rover Retailer will perform one of the following inspection actions or repairs depending on the results of their diagnosis. • Vehicles which PASS the inspection procedure will be released with no further action.
• Vehicles with less than 500 miles, which FAIL the inspection procedure will receive a replacement engine camshaft carrier.
• Vehicles with 500 miles or more, which FAIL the inspection procedure and DO NOT display signs of excessive oil consumption and DO NOT have an oil pressure warning lamp illuminated on the instrument panel cluster, will receive a new engine camshaft carrier, catalytic converter, gasoline particulate filter and exhaust oxygen sensors.
• Vehicles with 500 miles or more, which FAIL the inspection procedure and DO display signs of excessive oil consumption and DO have an oil pressure warning lamp illuminated on the instrument panel cluster will receive a new engine with a new engine camshaft carrier together with a new catalytic converter, gasoline particulate filter and exhaust oxygen sensors. There will be no charge to owners for this action under this Program.
Jaguar Land Rover North America, LLC
100 Jaguar Land Rover Way, Mahwah, NJ 07495 Tel: 201.818.8500
0000065
0000001 What should you do?
Please contact your preferred authorized Land Rover retailer without delay and provide them with your Vehicle Identification Number (VIN) and request a service date to complete the work required under Program Code ‘N763’.
How long will it take?
The work will be carried out as quickly and efficiently as possible in order to minimize inconvenience to customers. The work is expected to take approximately 30 minutes for an inspection and between 1 and 2 days for vehicles that require an engine repair or replacement. Your retailer can provide you with a better estimate of the overall time for the service visit.
If your vehicle has 500 miles or more and fails the inspection procedure, some of the engine and exhaust system replacement parts required are not yet available. If your vehicle fails the initial inspection procedure the retailer will need to retain your vehicle under their control until all repairs are complete. Please discuss any alternative transportation requirements with your Retailer. Attention Leasing Agencies: If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten (10) days. Moved or no longer own this Land Rover vehicle? If you are no longer the owner of this vehicle, Land Rover would appreciate the name and address of the new owner (if known); please fill out and return the enclosed return postage-paid card. What should you do if you have further questions? If you have any questions or concerns, please contact the Service Manager at your authorized Land Rover retailer for assistance. If you have any queries or concerns that your retailer cannot address, please contact the Land Rover Customer Relationship Center at 1-800-637-6837, Option 9, and one of our representatives will be happy to assist you. You may also contact us by email using the following address: lrweb2@jaguarlandrover.com. Please include your full name, address, and VIN of your vehicle in your email. If you have the need to contact Land Rover by mail, please use the following address: Jaguar Land Rover North America, LLC ATTN: Customer Relationship Center 100 Jaguar Land Rover Way
Mahwah, NJ 07495
If after having attempted to take advantage of this recall you believe you have not been able to have your vehicle remedied without charge and within a reasonable amount of time, you may submit a complaint to the:
Administrator
National Highway Traffic Safety Administration 1200 New Jersey Ave., S.E.,
Washington, D.C., 20590
or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
Land Rover appreciates your confidence in our product and wish to do everything we can to retain that confidence. We recognize this service visit may be an inconvenience to you. Land Rover, in cooperation with your authorized Land Rover retailer, will strive to minimize any inconvenience to you caused by this program. Sincerely, Thomas Giese
hnical Services – MA-43
Customer Service
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IMPORTANT SAFETY RECALL
This notice applies to your vehicle, March 29, 2023 SAFETY RECALL N763: Incorrectly Manufactured Cam Carrier Vehicles Affected:
Range Rover, Range Rover Sport, Range Rover Velar Land Rover Discovery, Land Rover Defender. Model Year: 2023 National Highway Traffic Safety Administration (NHTSA) Recall Number: 23V-044 Dear Land Rover Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Land Rover has decided that a defect which relates to motor vehicle safety exists in certain Land Rover vehicles within the affected Vehicle Ranges listed above.
Your vehicle is included in this Recall action. What is the reason for this program? Certain 2023 Model Year vehicles as listed above, which are equipped with 3.0L AJ20-P6 engines; the engine camshaft carrier oil gallery has not been fully drilled. As a result, the oil channel could be blocked, leading to accumulation of oil against the pressure control valve rubber membrane, and subsequently an external oil leak or increased oil carryover into the air intake system. In the event of a blockage, oil can accumulate against the engine pressure control valve rubber membrane, and subsequently an external oil leak or increased oil carryover into the air intake system can occur. An external oil leak may lead to an engine bay fire. What will Land Rover and your authorized Land Rover retailer do? An authorized Land Rover retailer will inspect the engine cam carrier and where an incorrectly machined cam carrier is found, replace it with a correctly machined component. The Land Rover Retailer will perform one of the following inspection actions or repairs depending on the results of their diagnosis. • Vehicles which PASS the inspection procedure will be released with no further action.
• Vehicles with less than 500 miles, which FAIL the inspection procedure will receive a replacement engine camshaft carrier.
• Vehicles with 500 miles or more, which FAIL the inspection procedure and DO NOT display signs of excessive oil consumption and DO NOT have an oil pressure warning lamp illuminated on the instrument panel cluster, will receive a new engine camshaft carrier, catalytic converter, gasoline particulate filter and exhaust oxygen sensors.
• Vehicles with 500 miles or more, which FAIL the inspection procedure and DO display signs of excessive oil consumption and DO have an oil pressure warning lamp illuminated on the instrument panel cluster will receive a new engine with a new engine camshaft carrier together with a new catalytic converter, gasoline particulate filter and exhaust oxygen sensors. There will be no charge to owners for this action under this Program.
Jaguar Land Rover North America, LLC
100 Jaguar Land Rover Way, Mahwah, NJ 07495 Tel: 201.818.8500
0000137
0000001 What should you do?
Please contact your preferred authorized Land Rover retailer without delay and provide them with your Vehicle Identification Number (VIN) and request a service date to complete the work required under Program Code ‘N763’.
How long will it take?
The work will be carried out as quickly and efficiently as possible in order to minimize inconvenience to customers. The work is expected to take approximately 30 minutes for an inspection and between 1 and 2 days for vehicles that require an engine repair or replacement. Your retailer can provide you with a better estimate of the overall time for the service visit.
If your vehicle has 500 miles or more and fails the inspection procedure, some of the engine and exhaust system replacement parts required are not yet available. If your vehicle fails the initial inspection procedure the retailer will need to retain your vehicle under their control until all repairs are complete. Please discuss any alternative transportation requirements with your Retailer. Attention Leasing Agencies: If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten (10) days. Moved or no longer own this Land Rover vehicle? If you are no longer the owner of this vehicle, Land Rover would appreciate the name and address of the new owner (if known); please fill out and return the enclosed return postage-paid card. What should you do if you have further questions? If you have any questions or concerns, please contact the Service Manager at your authorized Land Rover retailer for assistance. If you have any queries or concerns that your retailer cannot address, please contact the Land Rover Customer Relationship Center at 1-800-637-6837, Option 9, and one of our representatives will be happy to assist you. You may also contact us by email using the following address: lrweb2@jaguarlandrover.com. Please include your full name, address, and VIN of your vehicle in your email. If you have the need to contact Land Rover by mail, please use the following address: Jaguar Land Rover North America, LLC ATTN: Customer Relationship Center 100 Jaguar Land Rover Way
Mahwah, NJ 07495
If after having attempted to take advantage of this recall you believe you have not been able to have your vehicle remedied without charge and within a reasonable amount of time, you may submit a complaint to the:
Administrator
National Highway Traffic Safety Administration 1200 New Jersey Ave., S.E.,
Washington, D.C., 20590
or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
Land Rover appreciates your confidence in our product and wish to do everything we can to retain that confidence. We recognize this service visit may be an inconvenience to you. Land Rover, in cooperation with your authorized Land Rover retailer, will strive to minimize any inconvenience to you caused by this program. Sincerely, Thomas Giese
hnical Services – MA-43
Customer Service
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5/1/23, 4:34 PM TOPIx – SSM75987 – Camshaft Bearing Cap Torque – Ingenium I6 3.0L Petrol
https://topix.landrover.jlrext.com/topix/content/document/view?id=1688225 1/1
Reference SSM75987 Models New Range Rover / L460
New Range Rover Sport / L461 Title Camshaft Bearing Cap Torque – Ingenium I6 3.0L Petrol Category Engine Last modified 01-May-2023 00:00:00 Symptom 497000 Engine Noise Content L460, L461
Ingenium I6 3.0L Petrol only
Issue:
The Camshaft Carrier Removal and Installation procedure within the TOPIx Workshop Manual has been updated to amend the instructed torque figure to be applied to the camshaft bearing caps. The updated torque figure to be applied to the camshaft bearing caps is:
Stage 1: 5Nm
Stage 2: 120°
CAUTION: Do NOT lubricate the studs. Only lubricate the camshaft and the camshaft bearing caps with clean engine oil prior to installation, as instructed within the TOPIx Workshop
Manual procedure. Cause:
This update has been made to improve consistency across models and also relates to campaign N763, which instructs retailers to renew the camshaft carrier if required following inspection. Action:
Follow the updated instructions within the TOPIx Workshop Manual, (see TOPIx Workshop Manual section 303-01: Engine – Ingenium I6 3.0L Petrol – Removal and Installation – Camshaft Carrier).
anBhdHRlcnM7MjAyMy0wNS0wMVQyMDozMzo1MC4yNjNaOzEzNi4yMjYuNTIuODc7
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-044
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Jaguar Land Rover North America, LLC FEB 02, 2023 NHTSA Recall No. : 23V-044 Manufacturer Recall No. : N763 Manufacturer Information :
Manufacturer Name : Jaguar Land Rover North America, LLC Address : 100 Jaguar Land Rover Way
Mahwah NJ 07495
Company phone : 8188500 Population :
Number of potentially involved : 6,644 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2023-2023 LAND ROVER RANGE ROVER
Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Jaguar Land Rover is conducting a voluntary safety recall campaign involving certain 2023 Model Year Land Rover Range Rover vehicles built at the Solilhull Vehicle Assembly Plant from August 24, 2022 – November 30, 2022. Approximately 1080 vehicles in the United States and Federalized Territories. The basis of the recall population was derived the potentially affected engine serial numbers that were determined based on delivery dates of affected parts into Jaguar Land Rover’s Engine Manufacturing Centre. Affected Engine serial numbers were then traced to specific VIN’s.
Production Dates : AUG 24, 2022 – NOV 30, 2022
VIN Range 1 : Begin : SALKPBFU8PA021265 End : SALKP9F47PA039409 Not sequential Vehicle 2 : 2023-2023 LAND ROVER RANGE ROVER SPORT
Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Jaguar Land Rover is conducting a voluntary safety recall campaign involving certain 2023 Model Year Land Rover Range Rover Sport vehicles built at the Solilhull Vehicle Assembly Plant from October 12, 2022 – November 28, 2022. Approximately 2520 vehicles in the United States and Federalized Territories. The basis of the recall population was derived the potentially affected engine serial numbers that were determined based on delivery dates of affected parts into Jaguar Land Rover’s Engine Manufacturing Centre. Affected Engine serial numbers were then traced to specific VIN’s.
Production Dates : OCT 12, 2022 – NOV 28, 2022
VIN Range 1 : Begin : SAL1P9EU4PA107453 End : SAL1P9EU2PA113137 Not sequential Part 573 Safety Recall Report 23V-044 Page 2 Vehicle 3 : 2023-2023 LAND ROVER RANGE ROVER VELAR
Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Jaguar Land Rover is conducting a voluntary safety recall campaign involving certain 2023 Model Year Land Rover Range Rover Velar vehicles built at the Solilhull Vehicle Assembly Plant from October 26, 2022 – December 5, 2022. Approximately 631 vehicles in the United States and Federalized Territories. The basis of the recall population was derived the potentially affected engine serial numbers that were determined based on delivery dates of affected parts into Jaguar Land Rover’s Engine Manufacturing Centre. Affected Engine serial numbers were then traced to specific VIN’s.
Production Dates : OCT 26, 2022 – DEC 05, 2022
VIN Range 1 : Begin : SALYT2EU9PA356431 End : SALYT2EU4PA360032 Not sequential Vehicle 4 : 2023-2023 LAND ROVER DISCOVERY
Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Jaguar Land Rover is conducting a voluntary safety recall campaign involving certain 2023 Model Year Land Rover Discovery vehicles built at the Nitra Vehicle Assembly Plant from October 14, 2022 – November 30, 2022. Approximately 107 vehicles in the United States and Federalized Territories. The basis of the recall population was derived the potentially affected engine serial numbers that were determined based on delivery dates of affected parts into Jaguar Land Rover’s Engine Manufacturing Centre. Affected Engine serial numbers were then traced to specific VIN’s.
Production Dates : OCT 14, 2022 – NOV 30, 2022
VIN Range 1 : Begin : SALRT4EU1P2474130 End : SALRM4EUXP2475306 Not sequential Vehicle 5 : 2023-2023 LAND ROVER DEFENDER
Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Jaguar Land Rover is conducting a voluntary safety recall campaign involving certain 2023 Model Year Land Rover Discovery vehicles built at the Nitra Vehicle Assembly Plant from October 13, 2022 – December 1, 2022. Approximately 2306 vehicles in the United States and Federalized Territories. The basis of the recall population was derived the potentially affected engine serial numbers that were determined based on delivery dates of affected parts into Jaguar Land Rover’s Engine Manufacturing Centre. Affected Engine serial numbers were then traced to specific VIN’s.
Production Dates : OCT 13, 2022 – DEC 01, 2022
VIN Range 1 : Begin : SALEXFEU9P2162054 End : SALEVFEU5P2176278 Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-044 Page 3 Description of Defect :
Description of the Defect : A concern has been identified on Certain 2023 Model Year 3.0L AJ20-P6 Land Rover Range Rover, Range Rover Sport, Range Rover Velar, Discovery and Defender vehicles where in a small number of engines the cam carrier oil gallery hasn’t been fully drilled. As a result, the oil channel could be blocked, leading to accumulation of oil against the pressure control valve rubber membrane, and subsequently an external oil leak or increased oil carryover into the air intake system.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : In the event of a blockage, oil can accumulate against the engine pressure
control valve rubber membrane, and subsequently an external oil leak or increased oil carryover into the air intake system can occur. An external oil leak may lead to an engine bay fire.
Description of the Cause : NR Identification of Any Warning NR
that can Occur : Involved Components : Component Name 1 : AJ20 P6 CAM Carrier Component Description : AJ20 P6 CAM Carrier Component Part Number : J6P3-6J011-AF Supplier Identification : Component Manufacturer
Name : Ryobi Aluminium Casting (UK) LTD Address : Trooperslane Industrial Estate
5 Meadowbank Road Antrim, Carrickfergus Foreign States BT38 8YF
Country : United Kingdom Chronology :
Jaguar Land Rover (JLR) received a report from Ryobi Aluminium Casting (UK) LTD, on November 23, 2022 that an oil channel had not been correctly drilled on a small number of engine cam carriers manufactured and The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-044
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
supplied to JLR for installation on JLR’s 6-cylinder petrol engines. On November 25, 2022, Nitra and Solihull vehicle assembly plants initiated a stop-shipment. Affected engines and vehicles were inspected to identify potentially affected units. As a result of the stop-shipment, it was identified that vehicles had gone beyond plant control and an update prior to sale was issued to instruct markets to hold vehicles, inspect the condition and if ok release for onward distribution. Following this, an investigation was opened at the Product Safety & Compliance Committee (PSCC). The PSCC requested the Supplier Technical Assistance Team (STA) to fully define the scope of this issue. At the PSCC on December 07, 2023, the STA team reported their initial findings, and the Engineering Team was requested to fully assess the impact of the incorrect drilling that had been reported by the supplier. During December, the Engineering Team carried out physical engine testing with an incorrectly machined component and reported their findings to the PSCC. At the PSCC of January 24, 2023, the scope of the issue was finalized, and the consequences of the incorrect drilling was confirmed. Based on the feedback provided, the PSCC progressed the issue to the Recall Determination Committee (RDC) for review.
The RDC reviewed the issue on January 26, 2023, and concluded that it represented an unreasonable risk to safety, and a voluntary safety recall should be conducted to inspect vehicles and where an incorrectly machined cam carrier is found replace with a correctly machined component. There have been no reported accidents, injuries or vehicle fires as a result of this concern.
Description of Remedy :
Description of Remedy Program : Owners will be notified and instructed to take their vehicle to an approved
Jaguar Land Rover repairer. The technician will inspect the engine cam carrier and where an incorrectly machined cam carrier is found replace it with a correctly machined component. There will be no charge to the owners for this repair. The affected vehicles will be covered under Land Rover’s new vehicle warranty program. Therefore, reimbursements for pre-notice remedies are not necessary because the affected vehicles are still under warranty. How Remedy Component Differs NR from Recalled Component :
Identify How/When Recall Condition NR was Corrected in Production : Recall Schedule :
Description of Recall Schedule : Notifications to dealers will occur on February 16, 2023. Distribution of
owner notification letters will occur on or before March 31, 2023.
Planned Dealer Notification Date : FEB 16, 2023 – FEB 16, 2023
Planned Owner Notification Date : MAR 31, 2023 – MAR 31, 2023
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-044
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Jaguar Land Rover North America, LLC MAR 21, 2023 NHTSA Recall No. : 23V-044 Manufacturer Recall No. : N763 Manufacturer Information :
Manufacturer Name : Jaguar Land Rover North America, LLC Address : 100 Jaguar Land Rover Way
Mahwah NJ 07495
Company phone : 8188500 Population :
Number of potentially involved : 6,644 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2023-2023 LAND ROVER RANGE ROVER
Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Jaguar Land Rover is conducting a voluntary safety recall campaign involving certain 2023 Model Year Land Rover Range Rover vehicles built at the Solilhull Vehicle Assembly Plant from August 24, 2022 – November 30, 2022. Approximately 1080 vehicles in the United States and Federalized Territories. The basis of the recall population was derived the potentially affected engine serial numbers that were determined based on delivery dates of affected parts into Jaguar Land Rover’s Engine Manufacturing Centre. Affected Engine serial numbers were then traced to specific VIN’s.
Production Dates : AUG 24, 2022 – NOV 30, 2022
VIN Range 1 : Begin : SALKPBFU8PA021265 End : SALKP9F47PA039409 Not sequential Vehicle 2 : 2023-2023 LAND ROVER RANGE ROVER SPORT
Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Jaguar Land Rover is conducting a voluntary safety recall campaign involving certain 2023 Model Year Land Rover Range Rover Sport vehicles built at the Solilhull Vehicle Assembly Plant from October 12, 2022 – November 28, 2022. Approximately 2520 vehicles in the United States and Federalized Territories. The basis of the recall population was derived the potentially affected engine serial numbers that were determined based on delivery dates of affected parts into Jaguar Land Rover’s Engine Manufacturing Centre. Affected Engine serial numbers were then traced to specific VIN’s.
Production Dates : OCT 12, 2022 – NOV 28, 2022
VIN Range 1 : Begin : SAL1P9EU4PA107453 End : SAL1P9EU2PA113137 Not sequential Part 573 Safety Recall Report 23V-044 Page 2 Vehicle 3 : 2023-2023 LAND ROVER RANGE ROVER VELAR
Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Jaguar Land Rover is conducting a voluntary safety recall campaign involving certain 2023 Model Year Land Rover Range Rover Velar vehicles built at the Solilhull Vehicle Assembly Plant from October 26, 2022 – December 5, 2022. Approximately 631 vehicles in the United States and Federalized Territories. The basis of the recall population was derived the potentially affected engine serial numbers that were determined based on delivery dates of affected parts into Jaguar Land Rover’s Engine Manufacturing Centre. Affected Engine serial numbers were then traced to specific VIN’s.
Production Dates : OCT 26, 2022 – DEC 05, 2022
VIN Range 1 : Begin : SALYT2EU9PA356431 End : SALYT2EU4PA360032 Not sequential Vehicle 4 : 2023-2023 LAND ROVER DISCOVERY
Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Jaguar Land Rover is conducting a voluntary safety recall campaign involving certain 2023 Model Year Land Rover Discovery vehicles built at the Nitra Vehicle Assembly Plant from October 14, 2022 – November 30, 2022. Approximately 107 vehicles in the United States and Federalized Territories. The basis of the recall population was derived the potentially affected engine serial numbers that were determined based on delivery dates of affected parts into Jaguar Land Rover’s Engine Manufacturing Centre. Affected Engine serial numbers were then traced to specific VIN’s.
Production Dates : OCT 14, 2022 – NOV 30, 2022
VIN Range 1 : Begin : SALRT4EU1P2474130 End : SALRM4EUXP2475306 Not sequential Vehicle 5 : 2023-2023 LAND ROVER DEFENDER
Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Jaguar Land Rover is conducting a voluntary safety recall campaign involving certain 2023 Model Year Land Rover Discovery vehicles built at the Nitra Vehicle Assembly Plant from October 13, 2022 – December 1, 2022. Approximately 2306 vehicles in the United States and Federalized Territories. The basis of the recall population was derived the potentially affected engine serial numbers that were determined based on delivery dates of affected parts into Jaguar Land Rover’s Engine Manufacturing Centre. Affected Engine serial numbers were then traced to specific VIN’s.
Production Dates : OCT 13, 2022 – DEC 01, 2022
VIN Range 1 : Begin : SALEXFEU9P2162054 End : SALEVFEU5P2176278 Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-044 Page 3 Description of Defect :
Description of the Defect : A concern has been identified on Certain 2023 Model Year 3.0L AJ20-P6 Land Rover Range Rover, Range Rover Sport, Range Rover Velar, Discovery and Defender vehicles where in a small number of engines the cam carrier oil gallery hasn’t been fully drilled. As a result, the oil channel could be blocked, leading to accumulation of oil against the pressure control valve rubber membrane, and subsequently an external oil leak or increased oil carryover into the air intake system.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : In the event of a blockage, oil can accumulate against the engine pressure
control valve rubber membrane, and subsequently an external oil leak or increased oil carryover into the air intake system can occur. An external oil leak may lead to an engine bay fire.
Description of the Cause : NR Identification of Any Warning NR
that can Occur : Involved Components : Component Name 1 : AJ20 P6 CAM Carrier Component Description : AJ20 P6 CAM Carrier Component Part Number : J6P3-6J011-AF Supplier Identification : Component Manufacturer
Name : Ryobi Aluminium Casting (UK) LTD Address : Trooperslane Industrial Estate
5 Meadowbank Road Antrim, Carrickfergus Foreign States BT38 8YF
Country : United Kingdom Chronology :
Jaguar Land Rover (JLR) received a report from Ryobi Aluminium Casting (UK) LTD, on November 23, 2022 that an oil channel had not been correctly drilled on a small number of engine cam carriers manufactured and The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-044 Page 4 supplied to JLR for installation on JLR’s 6-cylinder petrol engines. On November 25, 2022, Nitra and Solihull vehicle assembly plants initiated a stop-shipment. Affected engines and vehicles were inspected to identify potentially affected units. As a result of the stop-shipment, it was identified that vehicles had gone beyond plant control and an update prior to sale was issued to instruct markets to hold vehicles, inspect the condition and if ok release for onward distribution. Following this, an investigation was opened at the Product Safety & Compliance Committee (PSCC). The PSCC requested the Supplier Technical Assistance Team (STA) to fully define the scope of this issue. At the PSCC on December 07, 2023, the STA team reported their initial findings, and the Engineering Team was requested to fully assess the impact of the incorrect drilling that had been reported by the supplier. During December, the Engineering Team carried out physical engine testing with an incorrectly machined component and reported their findings to the PSCC. At the PSCC of January 24, 2023, the scope of the issue was finalized, and the consequences of the incorrect drilling was confirmed. Based on the feedback provided, the PSCC progressed the issue to the Recall Determination Committee (RDC) for review.
The RDC reviewed the issue on January 26, 2023, and concluded that it represented an unreasonable risk to safety, and a voluntary safety recall should be conducted to inspect vehicles and where an incorrectly machined cam carrier is found replace with a correctly machined component. There have been no reported accidents, injuries or vehicle fires as a result of this concern. Description of Remedy :
Description of Remedy Program : Owners will be notified and instructed to take their vehicle to an approved
Jaguar Land Rover repairer. The technician will inspect the engine cam carrier and if found to be machined correctly the vehicle will be released. If an incorrectly machined cam carrier is found and the vehicle has less than 500 miles, replace it with a correctly machined component.
If an incorrectly machined cam carrier is found and the vehicle has 500 miles or more, is not showing signs of excessive oil consumption, and does not have an oil pressure warning lamp illuminated. The engine cam carrier, catalytic converter, Gasoline Particulate Filter (GPF) and exhaust oxygen sensors will be replaced.
If an incorrectly machined cam carrier is found and the vehicle has 500 miles or more, is showing signs of excessive oil consumption, and has an oil pressure warning lamp illuminated. The engine unit will be replaced as well as the catalytic converter, Gasoline Particulate Filter (GPF) and exhaust oxygen sensors.
There will be no charge to the owners for this repair.
The affected vehicles will be covered under Land Rover’s new vehicle warranty program. Therefore, reimbursements for pre-notice remedies are not necessary because the affected vehicles are still under warranty. How Remedy Component Differs NR from Recalled Component :
Identify How/When Recall Condition NR was Corrected in Production : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-044
Page 5
The information contained in this report was submitted pursuant to 49 CFR §573
Recall Schedule :
Description of Recall Schedule : Notifications to dealers will occur on February 16, 2023. Distribution of
owner notification letters will occur on or before March 31, 2023.
Planned Dealer Notification Date : FEB 16, 2023 – FEB 16, 2023
Planned Owner Notification Date : MAR 31, 2023 – MAR 31, 2023
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-044
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Jaguar Land Rover North America, LLC APR 14, 2023 NHTSA Recall No. : 23V-044 Manufacturer Recall No. : N763 Manufacturer Information :
Manufacturer Name : Jaguar Land Rover North America, LLC Address : 100 Jaguar Land Rover Way
Mahwah NJ 07495
Company phone : 8188500 Population :
Number of potentially involved : 6,724 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2020-2023 LAND ROVER RANGE ROVER
Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Jaguar Land Rover is conducting a voluntary safety recall campaign involving certain 2020-2023 Model Year Land Rover Range Rover vehicles built at the Solilhull Vehicle Assembly Plant from July1, 2019 – November 30, 2022. Approximately 1108 vehicles in the United States and Federalized Territories. The basis of the recall population was derived the potentially affected engine serial numbers that were determined based on delivery dates of affected parts into Jaguar Land Rover’s Engine Manufacturing Centre. Affected Engine serial numbers were then traced to specific VIN’s. In the case of engines supplied for aftermarket use, the vehicles identified are based on known engine replacements where fitted engines may have been built during the at-risk period.
Production Dates : JUL 01, 2019 – NOV 30, 2022
VIN Range 1 : Begin : SALGS2RU3LA404914 End : SALKP9F47PA039409 ntial Part 573 Safety Recall Report 23V-044 Page 2 Vehicle 2 : 2019-2023 LAND ROVER RANGE ROVER SPORT
Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Jaguar Land Rover is conducting a voluntary safety recall campaign involving certain 2019-2023 Model Year Land Rover Range Rover Sport vehicles built at the Solilhull Vehicle Assembly Plant from March 22, 2022 – November 28, 2022. Approximately 2552 vehicles in the United States and Federalized Territories. The basis of the recall population was derived the potentially affected engine serial numbers that were determined based on delivery dates of affected parts into Jaguar Land Rover’s Engine Manufacturing Centre. Affected Engine serial numbers were then traced to specific VIN’s. In the case of engines supplied for aftermarket use, the vehicles identified are based on known engine replacements where fitted engines may have been built during the at-risk period.
Production Dates : MAR 22, 2022 – NOV 28, 2022
VIN Range 1 : Begin : SALWR2RU8KA860977 End : SAL1P9EU2PA113137 Not sequential Vehicle 3 : 2020-2023 LAND ROVER DEFENDER
Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Jaguar Land Rover is conducting a voluntary safety recall campaign involving certain 2020-2023 Model Year Land Rover Discovery vehicles built at the Nitra Vehicle Assembly Plant from February 25, 2020 – December 1, 2022. Approximately 2325 vehicles in the United States and Federalized Territories. The basis of the recall population was derived the potentially affected engine serial numbers that were determined based on delivery dates of affected parts into Jaguar Land Rover’s Engine Manufacturing Centre. Affected Engine serial numbers were then traced to specific VIN’s. In the case of engines supplied for aftermarket use, the vehicles identified are based on known engine replacements where fitted engines may have been built during the at-risk period.
Production Dates : FEB 25, 2020 – DEC 01, 2022
VIN Range 1 : Begin : SALE1EEU9L2005078 End : SALEVFEU5P2176278 Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-044 Page 3 Vehicle 4 : 2022-2023 LAND ROVER DISCOVERY
Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Jaguar Land Rover is conducting a voluntary safety recall campaign involving certain 2022-2023 Model Year Land Rover Discovery vehicles built at the Nitra Vehicle Assembly Plant from September 22, 2021 – November 30, 2022. Approximately 108 vehicles in the United States and Federalized Territories. The basis of the recall population was derived the potentially affected engine serial numbers that were determined based on delivery dates of affected parts into Jaguar Land Rover’s Engine Manufacturing Centre. Affected Engine serial numbers were then traced to specific VIN’s. In the case of engines supplied for aftermarket use, the vehicles identified are based on known engine replacements where fitted engines may have been built during the at-risk period.
Production Dates : SEP 22, 2021 – NOV 30, 2022
VIN Range 1 : Begin : SALRT4EU7N2461735 End : SALRM4EUXP2475306 Not sequential Vehicle 5 : 2023-2023 LAND ROVER RANGE ROVER VELAR
Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Jaguar Land Rover is conducting a voluntary safety recall campaign involving certain 2023 Model Year Land Rover Range Rover Velar vehicles built at the Solilhull Vehicle Assembly Plant from October 26, 2022 – December 5, 2022. Approximately 631 vehicles in the United States and Federalized Territories. The basis of the recall population was derived the potentially affected engine serial numbers that were determined based on delivery dates of affected parts into Jaguar Land Rover’s Engine Manufacturing Centre. Affected Engine serial numbers were then traced to specific VIN’s. In the case of engines supplied for aftermarket use, the vehicles identified are based on known engine replacements where fitted engines may have been built during the at-risk period.
Production Dates : OCT 26, 2022 – DEC 05, 2022
VIN Range 1 : Begin : SALYT2EU9PA356431 End : SALYT2EU4PA360032 Not sequential Description of Defect :
Description of the Defect : A concern has been identified on Certain 2019-2023 Model Year 3.0L AJ20-P6 Land Rover Range Rover, Range Rover Sport, Range Rover Velar, Discovery and Defender vehicles where in a small number of engines the cam carrier oil gallery hasn’t been fully drilled. As a result, the oil channel could be blocked, leading to accumulation of oil against the pressure control valve rubber membrane, and subsequently an external oil leak or increased oil carryover into the air intake system. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-044 Page 4 FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : In the event of a blockage, oil can accumulate against the engine pressure
control valve rubber membrane, and subsequently an external oil leak or increased oil carryover into the air intake system can occur. An external oil leak may lead to an engine bay fire.
Description of the Cause : NR Identification of Any Warning NR
that can Occur : Involved Components : Component Name 1 : AJ20 P6 CAM Carrier Component Description : AJ20 P6 CAM Carrier Component Part Number : J6P3-6J011-AF Supplier Identification : Component Manufacturer
Name : Ryobi Aluminium Casting (UK) LTD Address : Trooperslane Industrial Estate
5 Meadowbank Road Antrim, Carrickfergus Foreign States BT38 8YF
Country : United Kingdom Chronology :
See File “Recall N768 Chronology”. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-044
Page 5
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Owners will be notified and instructed to take their vehicle to an approved
Jaguar Land Rover repairer. The technician will inspect the engine cam carrier and if found to be machined correctly the vehicle will be released. If an incorrectly machined cam carrier is found and the vehicle (or in the case of an engine replaced in service) has less than 500 miles, replace it with a correctly machined component. If an incorrectly machined cam carrier is found and the vehicle (or in the case of an engine replaced in service) has 500 miles or more, is not showing signs of excessive oil consumption, and does not have an oil pressure warning lamp illuminated. The engine cam carrier, catalytic converter, Gasoline Particulate Filter (GPF) and exhaust oxygen sensors will be replaced.
If an incorrectly machined cam carrier is found and the vehicle (or in the case of an engine replaced in service) has 500 miles or more, is showing signs of excessive oil consumption, and has an oil pressure warning lamp illuminated. The engine unit will be replaced as well as the catalytic converter, Gasoline Particulate Filter (GPF) and exhaust oxygen sensors. There will be no charge to the owners for this repair. The affected vehicles and aftermarket engines will be covered under Jaguar Land Rover’s new vehicle or service parts warranty program. Therefore, reimbursement for pre-notice remedies is not necessary because the affected vehicles and engines are still under warranty.
How Remedy Component Differs NR from Recalled Component :
Identify How/When Recall Condition NR was Corrected in Production :
Recall Schedule :
Description of Recall Schedule : Notifications to dealers will occur on February 16, 2023. Distribution of
owner notification letters will occur on or before March 31, 2023.
Planned Dealer Notification Date : FEB 16, 2023 – FEB 16, 2023
Planned Owner Notification Date : MAR 31, 2023 – MAR 31, 2023
* NR – Not Reported
SEOCONTENT-END
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