April 8, 2021 NHTSA CAMPAIGN NUMBER: 21V248000
The weakened rear rail assembly may allow the rear bumper beam to detach when the vehicle is being towed or the tow-bar assembly to detach when towing a trailer. Either of these scenarios can increase the risk of a crash.
NHTSA Campaign Number: 21V248
Potential Number of Units Affected 3
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 and 2020 Jaguar XE vehicles that received a replacement rear rail assembly as part of a service repair. Missing spot welds may weaken the structural strength of the rear rail assembly.
Jaguar will notify owners, and dealers will replace the rear rail assembly, free of charge. The recall is expected to begin May 28, 2021. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar’s number for this recall is H349.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
573.6 (c) (6) – Chronology of Events (Recall H349)
A Product Safety and Compliance Committee (PSCC) Investigation was opened on February 09, 2021, following an analysis by the critical concerns team into the manufacture of rear rail assembly for service repair vehicles. The PSCC directed an engineering team to investigate the issue to discover possible causes and to determine the scope of vehicles which may be affected.
During February and March 2021, the engineering team continually reported back to the PSCC their findings. The team confirmed during the low volume manufacture of rear rail assembly for use as service repair parts, a number of spot welds used to join the components together were missing.
The team found during a reorganization of the low volume manufacturing cell, incorrect machine codes were used to program the automated process for the manufacture of the aftermarket specification rear rail assembly. This incorrect programming led to a number of spot welds not being completed on the assembly during a defined time period. Engineering confirmed components with missing spot welds do not meet the structural integrity for that component.
The engineering team introduced a quarantine notice to contain all parts manufactured during this time period. The sales and supply data for the rear rail assemblies was reviewed to identify, if any, vehicles had received the affected service parts. This revealed that the affected incorrectly manufactured parts had been used to repair a small number of vehicles in the field.
On March 23, 2021 the engineering team advised the PSCC they had defined all affected markets and had also been able to define individual vehicles that had received the incorrect rear rail service assemblies. The PSCC reviewed all the information and progressed the issue to the Recall Determination Committee (RDC).
The RDC reviewed the issue on April 01, 2021 and concluded that the issue represented an unreasonable risk to safety and that a voluntary safety recall be conducted.
There have been no reported accidents, injuries or fires as a result of this concern.
3 Affected Products
3 Associated Documents
Defect Notice 573 Report
Latest Recalls Documents
For the most up to date documents from NHTSA for this Recall, click the lick above
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Last update on 2021-04-15 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2021-04-15 / Affiliate links / Images from Amazon Product Advertising API